Compare Emburse Expense Enterprise (formerly Chrome River Expense) and SAP Concur 
At a Glance
Market Segments
Enterprise (51.1% of reviews)
Enterprise (55.7% of reviews)
Entry-Level Pricing
No pricing available
$9/report average price*
Emburse Expense Enterprise (formerly Chrome River Expense)
Star Rating
(1,601)4.3 out of 5
Market Segments
Enterprise (51.1% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Emburse Expense Enterprise (formerly Chrome River Expense)SAP Concur
Star Rating
(6,176)4.0 out of 5
Market Segments
Enterprise (55.7% of reviews)
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Concur excels in Expense Automation with a score of 8.8, making it easier for employees to manage their expenses efficiently. In contrast, Emburse Expense Enterprise also performs well in this area but has a slightly lower score of 8.6, indicating that while it is effective, it may not be as streamlined as SAP Concur.
- Reviewers mention that SAP Concur's Bank/Credit Card Integration is rated at 8.6, which allows for seamless syncing of transactions. However, users on G2 note that Emburse Expense Enterprise, with a score of 8.4, has room for improvement in this feature, particularly in terms of the speed of integration.
- G2 users highlight that SAP Concur's Digital Receipt Management feature is robust, scoring 8.5, which simplifies the process of tracking receipts. In comparison, Emburse Expense Enterprise matches this score, but users report that the user interface could be more intuitive for managing receipts.
- Reviewers say that SAP Concur shines in Employee Reimbursement with a score of 8.8, indicating a smooth process for employees to get reimbursed. Conversely, Emburse Expense Enterprise scores slightly higher at 8.9, suggesting it may offer a more user-friendly reimbursement experience.
- Users report that SAP Concur's Invoice Processing capabilities, particularly in Matching and Payments, are rated highly at 9.2 and 9.0 respectively, showcasing its strength in handling invoices efficiently. Emburse Expense Enterprise also performs well but does not quite reach these levels, indicating a potential area for improvement.
- Reviewers mention that both products have strong Mobile Functionality, but SAP Concur scores 8.6 compared to Emburse Expense Enterprise's 8.5. Users on G2 appreciate the mobile app of SAP Concur for its ease of use, while some users of Emburse Expense Enterprise express a desire for more features in their mobile app.
Pricing
Entry-Level Pricing
Emburse Expense Enterprise (formerly Chrome River Expense)
No pricing availableSAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Free Trial
Emburse Expense Enterprise (formerly Chrome River Expense)
Free Trial is available
SAP Concur
Free Trial is available
Ratings
Meets Requirements
8.7
535
8.7
5,412
Ease of Use
8.5
1,001
8.0
5,442
Ease of Setup
8.4
658
7.8
862
Ease of Admin
8.4
234
8.0
764
Quality of Support
8.0
427
8.0
3,866
Has the product been a good partner in doing business?
8.6
229
8.0
747
Product Direction (% positive)
8.5
523
7.1
5,314
Features by Category
Expense Reports
8.6
449
|
Verified
8.5
4142
|
Verified
8.4
363
|
Verified
8.6
3371
|
Verified
8.1
359
|
Verified
8.0
3316
|
Verified
8.5
433
|
Verified
8.5
3976
|
Verified
8.9
423
|
Verified
8.8
3961
|
Verified
8.5
286
|
Verified
8.4
1946
|
Verified
8.5
305
|
Verified
8.6
2696
|
Verified
Travel Management
Feature Not Available
8.1
3174
|
Verified
7.6
194
8.3
3059
|
Verified
7.7
189
8.5
3016
|
Verified
7.8
225
|
Verified
8.3
2225
|
Verified
Client Invoicing
7.9
202
|
Verified
8.3
1433
|
Verified
8.0
204
|
Verified
8.5
1604
|
Verified
7.9
194
|
Verified
8.4
1246
|
Verified
Mobile
8.6
367
|
Verified
8.8
3470
|
Verified
8.5
295
|
Verified
8.6
2320
|
Verified
7.6
185
8.6
2559
|
Verified
Platform
Feature Not Available
7.8
568
|
Verified
8.1
262
|
Verified
8.1
1947
|
Verified
Administration
8.2
213
|
Verified
8.4
1053
|
Verified
Administration
8.2
270
|
Verified
8.3
1236
|
Verified
8.5
295
|
Verified
8.4
1410
|
Verified
8.2
287
|
Verified
8.5
1462
|
Verified
8.5
302
|
Verified
8.5
1313
|
Verified
8.6
308
|
Verified
8.6
1447
|
Verified
Platform
7.9
309
|
Verified
8.3
1536
|
Verified
7.9
243
|
Verified
8.1
1033
|
Verified
8.1
220
|
Verified
8.3
1009
|
Verified
8.4
319
|
Verified
8.4
1722
|
Verified
8.2
276
|
Verified
8.3
1475
|
Verified
7.7
193
|
Verified
Feature Not Available
Invoice Management
Not enough data
9.1
78
Not enough data
Feature Not Available
Not enough data
9.2
73
Invoice Processing
Not enough data
9.1
72
Not enough data
9.0
76
Not enough data
9.2
78
Not enough data
9.2
72
Analytics
Not enough data
9.1
78
Not enough data
Feature Not Available
Not enough data
9.1
72
Integration
Not enough data
9.2
79
Not enough data
9.3
76
Not enough data
9.1
78
Risk
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recovery
Not enough data
8.9
73
Not enough data
9.1
76
Audit
Not enough data
9.1
72
Not enough data
Feature Not Available
Not enough data
8.9
71
Not enough data
9.1
76
Fraud
Not enough data
9.0
71
Not enough data
8.9
76
Not enough data
9.2
74
Invoice Generation
Not enough data
8.6
313
|
Verified
Not enough data
8.8
329
|
Verified
Not enough data
8.7
299
|
Verified
Invoice Processing
Not enough data
8.9
380
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
171
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
8.6
272
|
Verified
Not enough data
8.8
243
|
Verified
Not enough data
9.0
174
|
Verified
Integration
Not enough data
8.8
301
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
272
|
Verified
Not enough data
8.8
156
|
Verified
Expense Reporting
Not enough data
8.8
326
|
Verified
Not enough data
8.5
286
|
Verified
Not enough data
8.8
306
|
Verified
Not enough data
8.6
317
|
Verified
Travel Management
Feature Not Available
8.1
3174
|
Verified
7.6
194
8.3
3059
|
Verified
7.7
189
8.5
3016
|
Verified
7.8
225
|
Verified
8.3
2225
|
Verified
Approval
Not enough data
8.8
317
|
Verified
Not enough data
8.8
315
|
Verified
Not enough data
9.1
345
|
Verified
AI - Travel Management
Not enough data
8.0
30
Not enough data
7.8
31
Not enough data
8.0
31
Not enough data
7.7
31
Not enough data
8.1
31
Categories
Categories
Shared Categories
Emburse Expense Enterprise (formerly Chrome River Expense) and SAP Concur are categorized as Expense Management
Unique Categories
Emburse Expense Enterprise (formerly Chrome River Expense) is categorized as UKG Marketplace
SAP Concur is categorized as Travel & Expense Management, Invoice Management, Travel Management, and AP Automation
Reviews
Reviewers' Company Size
Emburse Expense Enterprise (formerly Chrome River Expense)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
7.4%
Law Practice
6.2%
Automotive
5.3%
Accounting
5.1%
Education Management
5.0%
Other
71.0%
Information Technology and Services
7.6%
Computer Software
6.8%
Hospital & Health Care
5.8%
Higher Education
4.7%
Financial Services
4.1%
Other
71.0%
Most Helpful Reviews
Emburse Expense Enterprise (formerly Chrome River Expense)
Most Helpful Favorable Review
Verified User in Automotive
approval of requests of subordinates is quite easy
Most Helpful Critical Review
Leslie K.
Verified User in Education Management
Coming from using terrible expense reporting (CentreSuite) prior to Chrome River there is nothing I do not like. It is a very organized way to do expense reporting. There were some hiccups at first, such as getting emails that action is required to submit...
SAP Concur
Most Helpful Favorable Review
Tapan J.
Verified User in Marketing and Advertising
I can access Concur on the go via web or mobile app.I don need to remember and keep a track of all the expenses done over the journey as I can update them through the mobile app on the go.Just snapping a pic and uploading the receipt prevents the hassles of...
Most Helpful Critical Review
Verified User in Management Consulting
Concur engaged in a bait and switch approach, from the beginning, with sales and implementation team members making promises about what the platform would be able to do and then, once the trial had ended, indicating that to do what was originally promised,...
Verified User in Automotive
approval of requests of subordinates is quite easy
Tapan J.
Verified User in Marketing and Advertising
I can access Concur on the go via web or mobile app.I don need to remember and keep a track of all the expenses done over the journey as I can update them through the mobile app on the go.Just snapping a pic and uploading the receipt prevents the hassles of...
Leslie K.
Verified User in Education Management
Coming from using terrible expense reporting (CentreSuite) prior to Chrome River there is nothing I do not like. It is a very organized way to do expense reporting. There were some hiccups at first, such as getting emails that action is required to submit...
Verified User in Management Consulting
Concur engaged in a bait and switch approach, from the beginning, with sales and implementation team members making promises about what the platform would be able to do and then, once the trial had ended, indicating that to do what was originally promised,...
Alternatives
Discussions
How do I upload receipts?
2 comments
Official Response from Emburse Expense Enterprise (formerly Chrome River Expense)
Chrome River offers several ways to upload receipts:
Snap & Send via email - Users can quickly and easily Snap & Send emails with an image file attached...Read more
Is there a Mobile App version?
2 comments
MV
Yes, if you have the proper version of Chrome River on the server side. Read more
Does Chrome River charge per expense report submitted?
1 comment
Official Response from Emburse Expense Enterprise (formerly Chrome River Expense)
Chrome River offers three cost-effective, subscription-based pricing models. The first is a transaction-based model that is priced according to expense...Read more
Is it now possible to book trains?
8 comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
3 comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What is the best way to expense per diem?
2 comments
NO
I would say that depends on the goal of the submission. If we want to expense a global per diem that will not require any specific and atomized information,...Read more
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