G2 reviewers report that Zoho Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Eclincher. Users appreciate its intuitive interface, with one reviewer noting, "I really like the UI design; it's very simple and straightforward, doing exactly what I need it to do."
Users say that Zoho Social's implementation process is quick and user-friendly, making it easier for teams to get started. One user highlighted, "The platform is easy for my VA to use when it comes to scheduling and keeping track of my social media accounts."
According to verified reviews, Eclincher shines in customer support, with users praising the responsiveness of their support team. One reviewer mentioned, "Eclincher's customer support team is top-notch! Whenever I've had an issue or a question, they've been quick to respond (typically less than 1min) and incredibly helpful."
Reviewers mention that Zoho Social offers a comprehensive set of features for managing social media accounts, including the ability to post on multiple platforms simultaneously. Users find this functionality particularly beneficial for managing their online presence efficiently.
G2 reviewers highlight that while Eclincher is user-friendly and frequently updates its features, it struggles with overall market presence compared to Zoho Social. Users appreciate the deeper analytics Eclincher provides, stating it helps them "continuously optimize all activities," but they also note that the platform lacks the same level of integration and ease of use as Zoho Social.
Users report that both platforms have their strengths, but Zoho Social's higher volume of recent reviews indicates a more active user base, suggesting that it may be a more reliable choice for those seeking a well-supported social media management tool.
How do you track and evaluate the output of your competitors on eclincher?
1 Comment
JG
Hi there, we allow our users to create a feed of competitor analysis of your competitors social feeds by channel. For example, for Instagram taking into...Read more
when will you integrate with zoho crm
1 Comment
GS
Thank you for your question. We currently don't have any plans to integrate with Zoho. We are continuously enhancing our platform with new features and...Read more
How do I make the most of Reporting and sharing Analytics with clients?
2 Comments
BN
The Zoho reports are easy to understand + look great. You can download them as PDF. As long as you're performing, your clients will have a clear picture of...Read more
How do I use the repeat post option?
2 Comments
PE
Hi Salman, you can enable and use the Repeat Scheduler when scheduling your posts from 'New Post' publishing window in Zoho Social. This feature will allow...Read more
Better Reporting Please
2 Comments
PE
Hi Andy, the Reports in Zoho Social can only be generated for up to 95 days in the past. We already have plans to increase the date-range to generate...Read more
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