Compare DocStar ECM and Laserfiche 
At a Glance
Market Segments
Mid-Market (60.3% of reviews)
Mid-Market (58.9% of reviews)
Entry-Level Pricing
No pricing available
$50.00 1 Users Per Year
DocStar ECM
Star Rating
(121)3.8 out of 5
Market Segments
Mid-Market (60.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about DocStar ECMLaserfiche
Star Rating
(972)4.7 out of 5
Market Segments
Mid-Market (58.9% of reviews)
Entry-Level Pricing
$50.00 1 Users Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Laserfiche excels in Ease of Use with a score of 8.8, while DocStar ECM falls short with a score of 7.6. Reviewers mention that Laserfiche's intuitive interface makes it easier for new users to navigate and utilize its features effectively.
- Reviewers mention that Laserfiche's File Type Support is robust, scoring 9.1 compared to DocStar ECM's 8.3. Users on G2 appreciate the wide variety of file formats that Laserfiche can handle, which enhances their document management capabilities.
- G2 users highlight Laserfiche's superior Quality of Support with a score of 8.9, while DocStar ECM's support is rated at 7.3. Users report that Laserfiche's customer service is responsive and knowledgeable, making it easier to resolve issues quickly.
- Users say that Laserfiche's Document Assembly feature, rated at 8.8, is more advanced than DocStar ECM's 7.8. Reviewers mention that the ability to create complex documents efficiently is a significant advantage for their workflow.
- Reviewers mention that Laserfiche's Collaboration tools, scoring 8.7, are more effective than those in DocStar ECM, which scored 8.0. Users appreciate features like simultaneous editing and file sharing that enhance teamwork and productivity.
- Users on G2 report that Laserfiche's Customization options, particularly in Custom Fields and Process Design, are superior, scoring 9.1 and 9.1 respectively, compared to DocStar ECM's lower ratings. Reviewers say that this flexibility allows them to tailor the software to their specific business needs.
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Pricing
Entry-Level Pricing
DocStar ECM
No pricing availableLaserfiche
Laserfiche Cloud Starter
$50.00
1 Users Per Year
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
Free Trial
DocStar ECM
No trial information availableLaserfiche
Free Trial is available
Ratings
Meets Requirements
8.1
108
9.1
804
Ease of Use
7.6
108
8.8
825
Ease of Setup
6.5
55
8.1
577
Ease of Admin
7.5
56
8.5
583
Quality of Support
7.3
104
8.9
770
Has the product been a good partner in doing business?
7.4
55
9.1
580
Product Direction (% positive)
7.0
105
9.5
806
Features by Category
File Management
Not enough data
7.6
17
Not enough data
9.1
18
Not enough data
9.1
18
Not enough data
8.9
18
Not enough data
7.7
16
Collaboration
Not enough data
9.0
18
Not enough data
9.2
18
Not enough data
7.8
18
Not enough data
8.6
17
Administration
Not enough data
9.1
18
Not enough data
9.1
19
Not enough data
9.4
18
Not enough data
9.1
18
Not enough data
9.4
17
Not enough data
9.2
17
Not enough data
9.3
17
Platform
Not enough data
8.2
22
Not enough data
9.0
22
Not enough data
8.6
22
Not enough data
8.7
22
Not enough data
8.3
22
Edit
Not enough data
8.9
347
Not enough data
8.8
334
Not enough data
8.6
303
Not enough data
8.8
321
Logistics
Not enough data
9.0
364
Not enough data
8.9
332
Not enough data
8.7
298
Not enough data
9.2
373
Not enough data
9.0
372
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Invoice Management
Not enough data
8.9
73
Not enough data
8.6
53
Not enough data
9.2
83
Invoice Processing
Not enough data
8.7
64
Feature Not Available
8.0
55
Not enough data
9.1
80
Not enough data
8.1
50
Analytics
Not enough data
9.0
68
Feature Not Available
8.5
47
Not enough data
7.9
48
Integration
Not enough data
8.5
61
Not enough data
7.9
49
Not enough data
8.3
45
Risk
Feature Not Available
8.7
72
Feature Not Available
8.8
71
Feature Not Available
8.8
64
Recovery
Feature Not Available
8.4
48
Not enough data
8.7
81
Audit
Not enough data
8.8
74
Feature Not Available
8.6
59
Not enough data
8.0
48
Not enough data
8.0
56
Fraud
Feature Not Available
8.2
53
Feature Not Available
8.4
65
Feature Not Available
8.7
70
Automation Building
Not enough data
8.9
26
|
Verified
Not enough data
8.8
29
|
Verified
Not enough data
8.8
32
|
Verified
Not enough data
9.0
32
|
Verified
Not enough data
9.1
30
|
Verified
Not enough data
8.3
19
|
Verified
Bot Management & Execution
Not enough data
9.1
25
|
Verified
Not enough data
9.3
31
|
Verified
Not enough data
9.3
30
|
Verified
Not enough data
9.2
24
|
Verified
Not enough data
9.1
27
|
Verified
Not enough data
9.0
27
|
Verified
Intelligent Automation
Not enough data
8.8
30
|
Verified
Not enough data
8.5
18
|
Verified
Not enough data
8.1
16
|
Verified
Digital Workflows
Not enough data
8.9
151
|
Verified
Not enough data
8.6
138
|
Verified
Not enough data
9.3
160
|
Verified
Forms
Not enough data
8.8
142
|
Verified
Not enough data
8.9
157
|
Verified
Not enough data
8.5
134
|
Verified
Automation
Not enough data
9.1
162
|
Verified
Not enough data
9.0
150
Not enough data
8.7
145
|
Verified
Not enough data
8.0
100
|
Verified
Operating System
Not enough data
9.0
191
Not enough data
7.0
103
Not enough data
7.2
92
Document Processing
Not enough data
8.8
189
Not enough data
8.6
175
Not enough data
7.9
142
Not enough data
8.4
147
Not enough data
8.3
161
Platform Additional Functionality
Not enough data
8.4
167
Not enough data
8.5
170
Not enough data
8.5
164
Customization
Not enough data
9.0
182
Not enough data
8.9
171
Not enough data
9.1
175
Not enough data
8.9
182
Additional Functionality
Not enough data
8.7
154
Not enough data
7.7
128
Not enough data
8.9
174
Not enough data
7.5
108
Not enough data
8.4
145
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process Management
Not enough data
8.9
325
Not enough data
8.8
313
Not enough data
8.8
312
Not enough data
8.5
231
Not enough data
8.0
194
Not enough data
8.5
204
Not enough data
9.2
265
Customization
Not enough data
9.0
347
Not enough data
9.1
353
Not enough data
9.2
355
Not enough data
8.5
291
Not enough data
8.6
291
Collaboration
Not enough data
8.7
327
Not enough data
8.6
303
Not enough data
9.0
334
Not enough data
9.0
341
Process Development
Not enough data
9.2
269
File Management
8.3
73
9.1
244
8.2
57
9.3
256
7.8
56
8.9
243
7.4
47
8.9
225
8.0
46
8.7
214
7.8
51
8.8
220
7.6
41
9.2
227
7.2
36
8.4
198
7.5
39
8.7
203
8.1
80
8.9
250
7.8
63
8.9
230
7.0
23
8.0
164
Workflow
7.5
70
9.2
239
7.8
61
9.0
233
7.9
56
9.0
228
8.2
71
9.1
225
7.7
46
8.6
178
Platform
7.7
31
8.5
144
7.5
71
8.9
240
7.3
49
8.6
219
7.8
47
8.8
192
7.8
33
8.4
163
Categories
Categories
Shared Categories
DocStar ECM and Laserfiche are categorized as AP Automation, Enterprise Content Management (ECM), and Document Management
Unique Categories
DocStar ECM is categorized as Workflow Management
Laserfiche is categorized as Document Scanning, Digital Process Automation (DPA), OCR, Online Form Builder, Robotic Process Automation (RPA), Business Process Management, and Cloud Content Collaboration
Reviews
Reviewers' Company Size
DocStar ECM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
7.8%
Hospital & Health Care
6.9%
Real Estate
6.0%
Education Management
6.0%
Accounting
6.0%
Other
67.2%
Government Administration
36.8%
Education Management
7.5%
Primary/Secondary Education
5.1%
Information Technology and Services
4.6%
Higher Education
4.6%
Other
41.4%
Most Helpful Reviews
DocStar ECM
Most Helpful Favorable Review
Jeff B.
Verified User in Automotive
What I like best is that everyone was initially reluctant and two years later it would be difficult to go back to the way we used to do things. It means the impact has been positive not only from a production standpoint, but a cultural one as well.
Most Helpful Critical Review
gustavo s.
Verified User in Computer Networking
It is a fairly simple and manageable tool, so I do not have any negative aspects that limit.
Laserfiche
Most Helpful Favorable Review
Tales F.
Verified User in Hospital & Health Care
The selection of Laserfiche in our organization was based on the product's simplicity of use. Its UI is well-organized and its cloud-based storaging solution allows you to digitize documents in a straightforward manner. I enjoy that it is web-based,...
Most Helpful Critical Review
Verified User in Law Enforcement
Frustrating loading of images. Downloading may take time, have isolated the issue to be problems with Laserfiche program after the upgrade.
Jeff B.
Verified User in Automotive
What I like best is that everyone was initially reluctant and two years later it would be difficult to go back to the way we used to do things. It means the impact has been positive not only from a production standpoint, but a cultural one as well.
Tales F.
Verified User in Hospital & Health Care
The selection of Laserfiche in our organization was based on the product's simplicity of use. Its UI is well-organized and its cloud-based storaging solution allows you to digitize documents in a straightforward manner. I enjoy that it is web-based,...
gustavo s.
Verified User in Computer Networking
It is a fairly simple and manageable tool, so I do not have any negative aspects that limit.
Verified User in Law Enforcement
Frustrating loading of images. Downloading may take time, have isolated the issue to be problems with Laserfiche program after the upgrade.
Discussions
Can DocStar integrate with my ERP system?
1 comment
Official Response from DocStar ECM
DocStar is ERP agnostic, providing integration with virtually any business or accounting application. Common integrations include:
• Microsoft®...Read more
DocStar ECM has no more discussions with answers
What is the best way to explain Laserfische to a non-user?
3 comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 comments
HI
20 employees minimum.Read more
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