Compare Cvent Event Marketing & Management and Townhall (previously Townscript)

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At a Glance
Cvent Event Marketing & Management
Cvent Event Marketing & Management
Star Rating
(2,121)4.3 out of 5
Market Segments
Small-Business (36.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Cvent Event Marketing & Management
Townhall (previously Townscript)
Townhall (previously Townscript)
Star Rating
(117)4.7 out of 5
Market Segments
Small-Business (71.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Townhall (previously Townscript)
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Cvent Event Marketing & Management excels in its Event Configuration feature, scoring 8.6, while Townhall shines in Event website creation with a score of 8.8, indicating that Townhall may offer more visually appealing and customizable event pages.
  • Reviewers mention that Cvent's Quality of Support is rated at 8.7, which is commendable, but Townhall users report an even higher satisfaction with support at 9.2, suggesting that Townhall may provide more responsive and helpful customer service.
  • G2 users highlight that Cvent's Mobile check-in feature has a score of 8.7, which is slightly higher than Townhall's 8.4, indicating that Cvent may offer a more efficient mobile check-in process for attendees.
  • Users on G2 report that Townhall's Attendee surveys feature is particularly strong, scoring 9.6, while Cvent's score of 8.3 suggests that Townhall may provide more effective tools for gathering attendee feedback.
  • Reviewers mention that Cvent's Budget management feature scores 7.8, which is significantly lower than Townhall's impressive 9.6, indicating that Townhall may offer superior financial tracking and management capabilities for event planners.
  • Users say that Cvent's Advanced Reporting feature scores 8.6, while Townhall's score of 8.9 suggests that Townhall may provide more comprehensive and user-friendly reporting tools, making it easier for event organizers to analyze their event data.
Featured Products
Pricing
Entry-Level Pricing
Cvent Event Marketing & Management
No pricing available
Townhall (previously Townscript)
No pricing available
Free Trial
Cvent Event Marketing & Management
Free Trial is available
Townhall (previously Townscript)
Free Trial is available
Ratings
Meets Requirements
8.5
1,610
9.1
93
Ease of Use
7.8
1,660
9.6
94
Ease of Setup
7.4
1,145
9.2
54
Ease of Admin
7.8
1,101
9.2
54
Quality of Support
8.7
1,577
9.2
91
Has the product been a good partner in doing business?
8.4
1,079
9.1
54
Product Direction (% positive)
8.6
1,533
9.1
94
Features by Category
Event Registration & TicketingHide 12 FeaturesShow 12 Features
8.2
9,808
8.7
471
Registration
8.4
1182
9.5
59
8.5
1191
9.3
61
8.4
891
9.3
56
8.7
720
8.4
45
8.5
652
9.0
45
Generative AI
Feature Not Available
Feature Not Available
Marketing and Communications
8.0
1073
8.8
33
8.2
1075
8.4
34
8.1
1089
8.5
33
8.0
1004
8.9
34
7.7
483
8.0
39
7.9
448
8.1
32
Event Management PlatformsHide 29 FeaturesShow 29 Features
8.2
18,781
8.7
471
Registration
8.4
1182
9.5
59
8.5
1191
9.3
61
8.4
891
9.3
56
8.7
720
8.4
45
8.5
652
9.0
45
Marketing and Communications
8.0
1073
8.8
33
8.2
1075
8.4
34
8.1
1089
8.5
33
8.0
1004
8.9
34
7.7
483
8.0
39
7.9
448
8.1
32
Event Operations
8.4
494
Not enough data
8.4
119
Not enough data
8.2
398
Not enough data
8.1
320
Not enough data
7.8
310
Not enough data
8.3
673
Not enough data
8.1
344
Not enough data
8.1
311
Not enough data
Attendee Engagement
8.5
811
Not enough data
8.3
462
Not enough data
8.0
387
Not enough data
8.1
419
Not enough data
8.3
598
Not enough data
Platform
8.5
967
Not enough data
8.3
947
Not enough data
7.9
607
Not enough data
8.9
806
Not enough data
Generative AI
Feature Not Available
Not enough data
8.3
64
Not enough data
At-Event Tools
7.9
7
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
Post-Event Tools
8.3
8
Not enough data
7.6
7
Not enough data
8.6
7
Not enough data
Software Offerings
8.8
8
Not enough data
9.2
6
Not enough data
8.6
7
Not enough data
8.3
2,484
Not enough data
Marketing and Communications
8.1
146
Not enough data
7.8
144
Not enough data
8.4
294
Not enough data
8.2
294
Not enough data
8.2
271
Not enough data
Attendee Engagement
7.9
143
Not enough data
8.1
172
Not enough data
8.3
207
Not enough data
Registration
8.6
306
Not enough data
8.6
307
Not enough data
8.8
200
Not enough data
Generative AI
Feature Not Available
Not enough data
Virtual Event PlatformsHide 13 FeaturesShow 13 Features
8.4
1,362
8.9
29
Administration
8.6
130
|
Verified
8.9
6
|
Verified
8.6
108
|
Verified
Not enough data
8.3
109
8.3
6
|
Verified
8.6
125
|
Verified
8.9
6
|
Verified
Virtual Experience
8.3
110
8.6
6
|
Verified
8.2
106
Not enough data
8.2
110
|
Verified
Not enough data
8.3
109
|
Verified
Not enough data
Engagement
8.8
130
|
Verified
10.0
5
8.5
122
|
Verified
Not enough data
8.0
99
|
Verified
Not enough data
8.2
104
|
Verified
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Event Networking and MatchmakingHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Event Networking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Event Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cvent Event Marketing & Management
Cvent Event Marketing & Management
Townhall (previously Townscript)
Townhall (previously Townscript)
Cvent Event Marketing & Management and Townhall (previously Townscript) are categorized as Virtual Event Platforms and Event Registration & Ticketing
Unique Categories
Cvent Event Marketing & Management
Cvent Event Marketing & Management is categorized as Event Marketing, Event Planning, Event Management Platforms, and Lead Retrieval
Townhall (previously Townscript)
Townhall (previously Townscript) is categorized as Event Networking and Matchmaking
Reviews
Reviewers' Company Size
Cvent Event Marketing & Management
Cvent Event Marketing & Management
Small-Business(50 or fewer emp.)
36.5%
Mid-Market(51-1000 emp.)
36.1%
Enterprise(> 1000 emp.)
27.3%
Townhall (previously Townscript)
Townhall (previously Townscript)
Small-Business(50 or fewer emp.)
71.2%
Mid-Market(51-1000 emp.)
18.0%
Enterprise(> 1000 emp.)
10.8%
Reviewers' Industry
Cvent Event Marketing & Management
Cvent Event Marketing & Management
Non-Profit Organization Management
15.6%
Events Services
8.8%
Education Management
5.9%
Higher Education
5.6%
Computer Software
5.3%
Other
58.8%
Townhall (previously Townscript)
Townhall (previously Townscript)
Events Services
16.2%
Education Management
10.8%
Information Technology and Services
9.0%
Non-Profit Organization Management
7.2%
Professional Training & Coaching
5.4%
Other
51.4%
Most Helpful Reviews
Cvent Event Marketing & Management
Cvent Event Marketing & Management
Most Helpful Favorable Review
Kristin H.
KH
Kristin H.
Verified User in Higher Education

At our company we do a lot of events. Therefore, having an event management system was very appealing to us. Cvent is a very comprehensive suite that allows robust tracking, structured guest interaction, and follow-up in one really easy to use solution.

Most Helpful Critical Review
Verified User
G
Verified User in Hospital & Health Care

UX is convoluted eg salesforce integration needs to happen in 3 different places, difficult to bulk change things, eg cancellation deadlines, prices, "advanced" editor has outdated CSS.

Townhall (previously Townscript)
Townhall (previously Townscript)
Most Helpful Favorable Review
Naresh Kumar Y.
NY
Naresh Kumar Y.
Verified User in Sports

Features of the website allows oneself to do it accordingly as per the requirements with customaization and most likes thing about Townscript is their supported staff. Mr. Ankit Shah is the person who always makes room for the client to help him out...

Most Helpful Critical Review
KRISHAN GOPAL M.
KM
KRISHAN GOPAL M.
Verified User in Oil & Energy

Townscript processing charges are very high. For a regular customer there should be some discount code and loyalty points.

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Cvent Event Marketing & Management
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Discussions
Cvent Event Marketing & Management
Cvent Event Marketing & Management Discussions
how do I he award-winning reputation and review managem
2 comments
AD
Your question seems to have gotten a little mixed up with a lot of extra stuff added in on the site - but if you are asking how to organize speakers' names -...Read more
What's the best way to contact support
2 comments
DV
Their chat feature is great!Read more
How can I get Crowd Compass?
1 comment
Rebecca C.
RC
You can get crowd compass through your Cvent account representativeRead more
Townhall (previously Townscript)
Townhall (previously Townscript) Discussions
How do I contact a security person regarding a flaw
1 comment
Official Response from Townhall (previously Townscript)
Hi Mr.Kesavan, Thank you for letting us know and apologies for getting back to you this late. You can always report security issues if any in the below...Read more
How can a startup company collaborate with Townscript so they can promote it to the best?
1 comment
Official Response from Townhall (previously Townscript)
Hi Hash Trixx, Thank you for reaching out to us. You can drop us the details over help@townscript.com as we would love to help you with the same.Read more
How do I add the buy now tab in my fb page?
1 comment
Sanchit M.
SM
Dear Kallivayalil, The option to enable tickets on the Facebook page is available in the event settings tab. You can also refer to the below support doc...Read more