Compare CrowdTangle and Meltwater 
At a Glance
Market Segments
Mid-Market (46.9% of reviews)
Small-Business (42.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CrowdTangle
Star Rating
(36)4.3 out of 5
Market Segments
Mid-Market (46.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CrowdTangleMeltwater
Star Rating
(2,210)4.0 out of 5
Market Segments
Small-Business (42.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about MeltwaterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Meltwater excels in its Media Database with a score of 7.9, providing comprehensive access to various media outlets, while CrowdTangle's database features are less robust, leading to a score of 7.0 in this area.
- Reviewers mention that Meltwater's Social Analytics capabilities, particularly in Keyword Tracking (8.4), are superior to CrowdTangle's offerings, which scored lower in Social Analytics (8.0), indicating a more detailed analysis of social media performance.
- G2 users highlight that CrowdTangle shines in Ease of Use with a score of 8.5, making it more user-friendly for newcomers compared to Meltwater's score of 7.9, which some users find slightly less intuitive.
- Users on G2 report that Meltwater's Reporting features, especially in Custom Reports (7.8), are more flexible, allowing for tailored insights, while CrowdTangle's reporting capabilities are seen as more rigid, scoring 7.7.
- Reviewers say that Meltwater's Brand Monitoring (8.2) is highly effective, providing real-time insights, whereas CrowdTangle's monitoring features, while competent, scored lower at 7.4, indicating less comprehensive coverage.
- Users report that CrowdTangle's Influencer Identification (7.7) is a strong point, helping brands connect with key influencers, while Meltwater's score of 7.4 in the same category suggests it may not be as effective in this area.
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Pricing
Entry-Level Pricing
CrowdTangle
No pricing availableMeltwater
No pricing availableFree Trial
CrowdTangle
No trial information availableMeltwater
No trial information availableRatings
Meets Requirements
8.3
20
7.9
1,904
Ease of Use
8.5
20
7.9
1,934
Ease of Setup
7.8
6
7.9
935
Ease of Admin
8.1
6
8.1
839
Quality of Support
8.5
18
8.5
1,838
Has the product been a good partner in doing business?
8.3
6
8.3
844
Product Direction (% positive)
7.3
17
7.9
1,886
Features by Category
Social Analytics
7.7
5
7.9(won by 0.2)
448
7.0
5
7.8(won by 0.8)
439
8.0(tied score)
5
8.0(tied score)
445
Not enough data
6.9(won by default)
311
Not enough data
7.2(won by default)
337
Not enough data
7.7(won by default)
324
Not enough data
7.2(won by default)
351
Reports & Dashboards
7.7(tied score)
5
7.7(tied score)
465
8.0(tied score)
5
8.0(tied score)
486
8.3(won by 0.4)
5
7.9
404
Not enough data
7.1(won by default)
259
Content & Collaboration
Not enough data
8.2
189
Not enough data
7.5
163
Not enough data
7.5
154
Not enough data
7.6
155
Not enough data
8.2
179
Not enough data
7.8
164
Social Management
Not enough data
8.4
228
Not enough data
8.0
215
Not enough data
7.5
186
Not enough data
8.1
223
Not enough data
6.7
160
Not enough data
7.4
157
Not enough data
7.7
48
Media Channels
Not enough data
7.6
477
Not enough data
7.3
499
Not enough data
8.5
567
Geographic Coverage
Not enough data
7.7
542
Not enough data
8.2
553
Not enough data
7.6
485
Reporting
Not enough data
8.2
554
Not enough data
8.1
543
Not enough data
7.8
534
Not enough data
7.9
556
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Audiences
Not enough data
7.7
25
Not enough data
7.5
26
Not enough data
6.9
24
Not enough data
7.3
24
Data Analysis
Not enough data
7.4
24
Not enough data
7.8
25
Not enough data
7.9
24
Not enough data
7.5
25
Administration
Not enough data
7.2
23
Not enough data
6.7
23
Not enough data
7.4
25
Monitoring & Listening
Not enough data
8.1
668
Not enough data
7.4
576
Not enough data
8.2
377
Not enough data
8.4
392
Not enough data
7.9
355
Not enough data
7.9
349
Data Management & Analysis
Not enough data
6.9
648
Not enough data
8.0
659
Not enough data
8.1
351
Not enough data
7.9
339
Influencer Marketing
Not enough data
7.8
183
Not enough data
7.9
186
Not enough data
8.0
190
Not enough data
7.7
179
Not enough data
7.4
177
Not enough data
7.0
144
Not enough data
7.4
152
Not enough data
8.1
178
Not enough data
8.0
180
Not enough data
7.8
166
Not enough data
7.2
126
Not enough data
6.8
131
Not enough data
6.7
118
Not enough data
6.3
99
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Database
Not enough data
7.9
428
Not enough data
7.9
364
Not enough data
8.0
341
Outreach
Not enough data
8.1
378
Not enough data
Feature Not Available
Not enough data
7.8
303
Reporting
Not enough data
8.5
427
Not enough data
8.4
315
Not enough data
8.1
361
User Rights/Roles
Not enough data
7.8
259
Not enough data
8.0
280
Categories
Categories
Shared Categories
CrowdTangle and Meltwater are categorized as Social Media Analytics
Unique Categories
CrowdTangle has no unique categories
Reviews
Reviewers' Company Size
CrowdTangle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Online Media
28.1%
Publishing
15.6%
Sports
9.4%
Broadcast Media
9.4%
Newspapers
6.3%
Other
31.3%
Marketing and Advertising
15.9%
Public Relations and Communications
14.5%
Non-Profit Organization Management
6.2%
Higher Education
5.5%
Information Technology and Services
3.1%
Other
54.9%
Most Helpful Reviews
CrowdTangle
Most Helpful Favorable Review
Allyson X.
Verified User in Higher Education
I like how easy it is to manage and how insightful it is.
Most Helpful Critical Review
Verified User in Marketing and Advertising
Please bring back Twitter monitoring! CrowdTangle used to allow users to compile tweets and then email those tweets to ourselves. My team and I used it daily and would love to use it again.
Meltwater
Most Helpful Favorable Review
Riddhi S.
Verified User in Market Research
Its a great product that helps you pull the information you need and also to help sort the information. Some of the features that I like: 1. Easy to use interface 2. Easy means to download the data in CSV formats 3. Easy to search in different...
Most Helpful Critical Review
Edward M. Y.
Verified User in Public Relations and Communications
Meltwater as a service platform isn't bad. I subscribed to Meltwater News for a full year at about $3,000. This gave me access to their media database which was relatively accurate. Some records were either out of date or not listed at all. But that wasn't...
Allyson X.
Verified User in Higher Education
I like how easy it is to manage and how insightful it is.
Riddhi S.
Verified User in Market Research
Its a great product that helps you pull the information you need and also to help sort the information. Some of the features that I like: 1. Easy to use interface 2. Easy means to download the data in CSV formats 3. Easy to search in different...
Verified User in Marketing and Advertising
Please bring back Twitter monitoring! CrowdTangle used to allow users to compile tweets and then email those tweets to ourselves. My team and I used it daily and would love to use it again.
Edward M. Y.
Verified User in Public Relations and Communications
Meltwater as a service platform isn't bad. I subscribed to Meltwater News for a full year at about $3,000. This gave me access to their media database which was relatively accurate. Some records were either out of date or not listed at all. But that wasn't...
Alternatives
Discussions
CrowdTangle has no more discussions with answers
How do I make Meltwater work for our organization?
3 comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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