G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, offering robust social media listening and monitoring capabilities. Users appreciate its global coverage, which helps them gain a broad perspective on brand performance.
Users say that CrowdTangle stands out for its ability to present backend data from platforms like Facebook and Instagram in a visually appealing manner. This feature allows users to easily search through data, making it accessible and useful for analyzing post performance.
Reviewers mention that Meltwater's customizable dashboard and automated analytics, including daily reports, significantly enhance user experience. Many find the platform intuitive once set up, and they commend the responsive customer service for any assistance needed.
According to verified reviews, CrowdTangle is particularly effective for organizations looking to compare their social media posts against competitors. Users highlight its intelligence features that help in making informed decisions about content strategy based on post performance.
G2 reviewers note that while Meltwater has a higher overall satisfaction score, CrowdTangle's ease of use is frequently praised, with users appreciating its straightforward interface and functionality for social media analysis.
Users report that Meltwater's quality of support is a strong point, with many finding the assistance helpful and timely. In contrast, CrowdTangle, while effective, has fewer recent reviews, which may indicate less current user engagement or support experiences.
Pricing
Entry-Level Pricing
CrowdTangle
No pricing available
Meltwater
No pricing available
Free Trial
CrowdTangle
No trial information available
Meltwater
No trial information available
Ratings
Meets Requirements
8.3
20
7.9
2,133
Ease of Use
8.5
20
7.9
2,167
Ease of Setup
7.8
6
7.8
1,147
Ease of Admin
8.1
6
8.1
929
Quality of Support
8.5
18
8.5
2,058
Has the product been a good partner in doing business?
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.