Compare Crowdfire and Sprout Social

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At a Glance
Crowdfire
Crowdfire
Star Rating
(89)4.0 out of 5
Market Segments
Small-Business (76.1% of reviews)
Information
Entry-Level Pricing
$0 month
Browse all 4 pricing plans
Sprout Social
Sprout Social
Star Rating
(3,822)4.4 out of 5
Market Segments
Small-Business (46.2% of reviews)
Information
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviews say that Sprout Social excels in its Content Calendar feature, scoring 9.1, which allows users to plan and schedule posts effectively, while Crowdfire's Content Calendar received a lower score of 8.3, indicating less robust functionality in this area.
  • Users report that Sprout Social's Social Analytics, with a score of 8.7, provides comprehensive insights into post performance and competitor analysis, whereas Crowdfire's Social Analytics scored 7.8, suggesting it may lack some depth in analytics capabilities.
  • Reviewers mention that Sprout Social's Quality of Support is rated at 8.7, highlighting a strong customer service experience, while Crowdfire's support is rated lower at 8.1, indicating potential challenges in user assistance.
  • G2 users note that Sprout Social's Approval Workflows scored 8.1, which facilitates team collaboration on content, whereas Crowdfire's similar feature scored 8.3, suggesting it may offer a slightly better experience for content approval processes.
  • Users on G2 highlight that Sprout Social's Report Customizability is rated at 8.1, allowing for tailored reporting options, while Crowdfire does not have a comparable feature that stands out, which may limit users' ability to customize their reports effectively.
  • Users report that Sprout Social's Campaign Optimization feature scored 8.2, providing valuable insights for improving social media campaigns, while Crowdfire's Campaign Optimization scored lower at 7.9, indicating it may not offer the same level of strategic support.
Featured Products
Pricing
Entry-Level Pricing
Crowdfire
Free
$0
month
Browse all 4 pricing plans
Sprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
Browse all 4 pricing plans
Free Trial
Crowdfire
Free Trial is available
Sprout Social
Free Trial is available
Ratings
Meets Requirements
7.9
73
8.5
3,398
Ease of Use
8.7
74
8.8
3,431
Ease of Setup
8.8
21
8.7
2,012
Ease of Admin
9.0
21
8.8
1,588
Quality of Support
8.1
55
8.7
3,048
Has the product been a good partner in doing business?
7.9
18
8.8
1,552
Product Direction (% positive)
7.3
74
8.9
3,333
Features by Category
Social Media AnalyticsHide 11 FeaturesShow 11 Features
Not enough data
8.0
16,290
Social Analytics
Not enough data
7.9
1701
Not enough data
8.0
1884
Not enough data
8.8
2045
Not enough data
7.4
1368
Not enough data
7.4
1385
Not enough data
7.7
1140
Not enough data
7.4
1081
Reports & Dashboards
Not enough data
8.1
1899
Not enough data
8.7
1972
Not enough data
8.5
1815
Not enough data
Feature Not Available
Social Media ManagementHide 13 FeaturesShow 13 Features
8.3
210
8.4
20,418
Content & Collaboration
8.3
6
9.0
1684
7.5
6
8.0
1502
7.5
6
8.3
1543
8.3
6
8.1
1467
7.8
6
8.4
1570
9.7
5
Feature Not Available
Social Management
7.8
53
8.7
2667
8.6
57
8.9
2658
Feature Not Available
8.2
2317
8.4
60
8.6
2620
Feature Not Available
Feature Not Available
9.0
5
8.1
1398
Not enough data
7.7
992
Social Media Listening ToolsHide 10 FeaturesShow 10 Features
Not enough data
8.1
8,411
Monitoring & Listening
Not enough data
8.6
1376
Not enough data
7.1
920
Not enough data
8.3
680
Not enough data
8.1
665
Not enough data
7.9
642
Not enough data
8.1
669
Data Management & Analysis
Not enough data
7.6
686
Not enough data
8.7
1444
Not enough data
8.2
710
Not enough data
8.0
619
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
8.1
5,923
Generative AI
Not enough data
7.5
431
Not enough data
7.3
424
Process
Not enough data
8.6
996
Not enough data
8.2
795
Not enough data
7.9
562
Channels
Not enough data
Feature Not Available
Not enough data
9.0
1051
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.6
686
Not enough data
8.6
978
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Crowdfire
Crowdfire
Sprout Social
Sprout Social
Crowdfire and Sprout Social are categorized as Social Media Management
Unique Categories
Crowdfire
Crowdfire has no unique categories
Reviews
Reviewers' Company Size
Crowdfire
Crowdfire
Small-Business(50 or fewer emp.)
76.1%
Mid-Market(51-1000 emp.)
15.9%
Enterprise(> 1000 emp.)
8.0%
Sprout Social
Sprout Social
Small-Business(50 or fewer emp.)
46.2%
Mid-Market(51-1000 emp.)
37.1%
Enterprise(> 1000 emp.)
16.7%
Reviewers' Industry
Crowdfire
Crowdfire
Marketing and Advertising
19.3%
Photography
4.5%
Management Consulting
4.5%
Telecommunications
3.4%
Public Relations and Communications
3.4%
Other
64.8%
Sprout Social
Sprout Social
Marketing and Advertising
21.4%
Non-Profit Organization Management
6.3%
Higher Education
4.8%
Information Technology and Services
3.7%
Financial Services
3.5%
Other
60.4%
Most Helpful Reviews
Crowdfire
Crowdfire
Most Helpful Favorable Review
Kira K.
KK
Kira K.
Verified User in Financial Services

I use Crowdfire on the Pluto version (previously was paying more for Earth, but we weren't using the direct DM feature as much, so we downgraded). I love that Crowdfire makes it super easy to find inactive followers or recent unfollowers and then allows you...

Most Helpful Critical Review
Henk M.
HM
Henk M.
Verified User in Photography

The downside is this apps only real functionality it seems is kind of a vengeful motive. Basically to unfollow anyone who doesn't follow you, which seems like Twitter is just a game then.

Sprout Social
Sprout Social
Most Helpful Favorable Review
Stephany S.
SS
Stephany S.
Verified User in Gambling & Casinos

The incredibly clean UI makes this tool a breeze to use for daily social media monitoring. Up to 50 different channels can be added to the platform, making it very easy for a community manager to respond quickly for multiple brands. Teams also have the...

Most Helpful Critical Review
Mateusz P.
MP
Mateusz P.
Verified User in Sporting Goods

Firstly, the features are a bit lacking. Sprout Social pulls @mentions and #hashtags into the feed but photo tags and other social media tags are not pulled in by Sprout Social requiring you to log into each social media channel and check. Secondly, the...

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Sprout Social
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Discussions
Crowdfire
Crowdfire Discussions
Monty the Mongoose crying
Crowdfire has no discussions with answers
Sprout Social
Sprout Social Discussions
Is there a place of education for users?
6 comments
Eileen C.
EC
I'm sorry, but the text you provided is a URL, which does not contain any content in an unknown language for translation. If you have a specific text in an...Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 comments
Rachael S.
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
Is Sprout Social legit?
3 comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more