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- Constant Contact-vs-Salesforce Marketing Cloud Engagement
Compare Constant Contact and Salesforce Marketing Cloud Engagement 
At a Glance
Market Segments
Small-Business (70.3% of reviews)
Mid-Market (40.8% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Starting at $1,250.00 Per Month
Constant Contact
Star Rating
(6,534)4.1 out of 5
Market Segments
Small-Business (70.3% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansSalesforce Marketing Cloud Engagement
Star Rating
(1,766)4.0 out of 5
Market Segments
Mid-Market (40.8% of reviews)
Entry-Level Pricing
Starting at $1,250.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Marketing Cloud Engagement excels in integration capabilities, with a score of 9.5 for Integration, allowing seamless connections with various platforms, while Constant Contact, with a score of 8.0, has fewer integration options, which may limit its versatility for some businesses.
- Reviewers mention that Constant Contact shines in ease of use, scoring 8.4 in Ease of Use compared to Salesforce's 7.7, making it a more user-friendly option for small businesses or those new to email marketing.
- G2 users highlight that Salesforce Marketing Cloud Engagement offers superior campaign automation features, scoring 9.7, which allows for more sophisticated marketing strategies, while Constant Contact's score of 8.9 indicates it may not provide the same level of automation sophistication.
- Users on G2 report that Constant Contact has a more affordable entry-level price starting at $12.00, making it accessible for small businesses, whereas Salesforce Marketing Cloud Engagement starts at $1,250.00, which may be a barrier for smaller organizations.
- Reviewers say that Salesforce Marketing Cloud Engagement provides advanced analytics capabilities, scoring 9.6, which helps businesses gain deeper insights into campaign performance, while Constant Contact's analytics score of 8.3 suggests it may not offer the same depth of reporting.
- Users mention that Constant Contact's email customization features, scoring 8.8, are highly praised for their simplicity and effectiveness, while Salesforce's score of 8.1 indicates that while it offers customization, it may not be as intuitive for users looking to create personalized emails quickly.
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Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Salesforce Marketing Cloud Engagement
Pro
Starting at $1,250.00
Per Month
Personalized marketing automation with email solutions
- Email Marketing
- Content Creation
- Integration with Salesforce Sales Cloud
Free Trial
Constant Contact
Free Trial is available
Salesforce Marketing Cloud Engagement
No trial information availableRatings
Meets Requirements
8.4
5,635
8.3
1,313
Ease of Use
8.5
5,659
7.7
1,445
Ease of Setup
8.5
2,915
7.2
708
Ease of Admin
8.6
2,689
7.6
542
Quality of Support
8.2
4,631
7.7
1,242
Has the product been a good partner in doing business?
8.5
2,564
8.0
536
Product Direction (% positive)
7.0
5,533
7.5
1,266
Features by Category
Email Marketing
8.6
4375
|
Verified
8.2
919
|
Verified
8.4
4473
|
Verified
8.1
937
|
Verified
8.8
4198
|
Verified
8.6
913
|
Verified
8.3
4440
|
Verified
8.1
945
|
Verified
8.8
4430
|
Verified
8.6
951
|
Verified
8.5
4310
|
Verified
8.3
923
|
Verified
8.3
3413
|
Verified
8.2
788
|
Verified
8.4
1261
|
Verified
8.6
275
|
Verified
8.0
1104
|
Verified
8.5
185
Reporting & Analytics
7.9
1895
|
Verified
8.0
748
|
Verified
8.3
4053
|
Verified
8.1
881
|
Verified
Platform
8.4
2313
|
Verified
8.2
438
|
Verified
8.1
1651
8.0
338
8.6
2489
|
Verified
8.2
448
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Integration
8.2
2213
|
Verified
8.0
423
|
Verified
7.6
1468
|
Verified
7.8
378
|
Verified
7.6
1445
|
Verified
8.0
358
|
Verified
7.4
879
|
Verified
8.8
164
|
Verified
7.9
1031
|
Verified
8.5
157
|
Verified
7.4
819
|
Verified
8.4
147
|
Verified
Diagnosis
8.0
600
Not enough data
8.2
592
Not enough data
8.5
765
Not enough data
8.5
683
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
889
Not enough data
Feature Not Available
Not enough data
8.5
742
Not enough data
Reporting
8.8
871
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
661
Not enough data
Administration
Not enough data
9.5
18
Not enough data
9.3
18
Not enough data
8.4
18
Not enough data
8.9
19
Not enough data
9.0
18
Marketing
Not enough data
9.3
19
Not enough data
9.7
18
Not enough data
9.6
19
Not enough data
9.6
18
Campaigns
Not enough data
9.3
23
Not enough data
9.1
22
Not enough data
9.1
23
Not enough data
9.0
21
Not enough data
9.1
22
Analytics
Not enough data
9.3
22
Not enough data
9.2
21
Optimization
Not enough data
9.0
21
Not enough data
9.4
22
Not enough data
9.4
21
Not enough data
8.7
22
Grammar
8.5
57
Not enough data
8.3
53
Not enough data
8.5
53
Not enough data
Formatting
8.1
51
Not enough data
8.2
53
Not enough data
7.6
51
Not enough data
Content
8.0
51
Not enough data
8.3
53
Not enough data
8.1
50
Not enough data
Product Type
8.6
53
Not enough data
7.8
50
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Templates
8.2
898
|
Verified
8.5
39
7.3
764
|
Verified
8.6
40
8.0
817
|
Verified
8.9
38
8.4
442
8.8
39
Edit
8.2
799
|
Verified
8.8
37
8.4
887
|
Verified
8.9
38
7.9
693
|
Verified
9.1
37
Logistics
8.6
869
|
Verified
9.2
38
7.6
731
|
Verified
8.2
37
7.9
664
|
Verified
8.7
39
8.8
450
8.7
39
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Marketing and Communications
8.3
448
Not enough data
8.2
477
Not enough data
8.0
414
Not enough data
8.8
598
Not enough data
8.9
615
Not enough data
Attendee Engagement
8.1
476
Not enough data
8.0
410
Not enough data
8.0
415
Not enough data
Registration
8.2
471
Not enough data
8.2
461
Not enough data
7.8
356
Not enough data
Generative AI
Feature Not Available
Not enough data
Text Messaging
8.6
52
9.4
20
8.0
43
8.7
22
8.4
46
8.9
21
8.4
48
8.9
20
8.3
46
8.8
20
8.1
46
8.4
22
8.4
53
9.2
21
8.1
43
8.9
22
SMS Platform
8.9
53
9.1
20
8.8
47
9.4
21
7.4
45
8.4
22
7.2
41
7.9
22
7.6
41
8.6
20
7.7
42
8.9
21
Platform Basics
Not enough data
8.6
45
Not enough data
8.6
45
Not enough data
8.7
45
Not enough data
8.6
44
Not enough data
8.7
45
Content & Collaboration
9.1
107
9.3(won by 0.2)
24
8.9
116
9.5(won by 0.6)
23
8.6
92
9.1(won by 0.5)
23
Feature Not Available
9.2(won by default)
23
Feature Not Available
9.3(won by default)
23
8.9(tied score)
112
8.9(tied score)
22
Social Management
8.7
121
9.5(won by 0.8)
25
8.9(won by 0.1)
123
8.8
25
Feature Not Available
9.2(won by default)
24
8.8
120
9.2(won by 0.4)
23
8.2
108
9.0(won by 0.8)
22
8.9
109
9.2(won by 0.3)
23
8.6
74
9.2(won by 0.6)
17
Platform Interoperability
Feature Not Available
Not enough data
Social Functionality
8.7
246
Not enough data
Campaign Management
9.0
249
Not enough data
8.9
233
Not enough data
8.9
230
Not enough data
8.4
194
Not enough data
8.6
199
Not enough data
8.9
202
Not enough data
9.0
189
Not enough data
8.6
170
Not enough data
8.6
181
Not enough data
8.7
205
Not enough data
8.5
190
Not enough data
8.3
159
Not enough data
8.6
172
Not enough data
Targeting
8.9
216
Not enough data
8.8
200
Not enough data
8.4
171
Not enough data
8.6
174
Not enough data
Platform
8.5
178
Not enough data
8.6
211
Not enough data
8.8
220
Not enough data
9.0
248
Not enough data
8.7
193
Not enough data
8.6
244
Not enough data
8.7
207
Not enough data
8.6
178
Not enough data
8.8
224
Not enough data
Survey Management
8.4
183
Not enough data
8.4
176
Not enough data
Feature Not Available
Not enough data
8.7
174
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
173
Not enough data
8.2
160
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.6
187
Not enough data
Feature Not Available
Not enough data
8.7
177
Not enough data
Feature Not Available
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.7
34
Not enough data
9.2
34
Not enough data
8.4
32
Not enough data
9.1
30
Campaigns
Not enough data
8.8
32
Not enough data
9.2
30
Not enough data
9.0
31
Not enough data
9.2
29
Not enough data
9.4
30
Not enough data
9.1
30
Engagement
Not enough data
8.9
29
Platform
Not enough data
9.2
30
Not enough data
9.0
31
Not enough data
8.8
31
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.3
33
Not enough data
Categories
Categories
Shared Categories
Constant Contact and Salesforce Marketing Cloud Engagement are categorized as SMS Marketing, Email Template Builder, Social Media Management, and Email Marketing
Unique Categories
Constant Contact is categorized as Event Marketing, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, and Survey
Salesforce Marketing Cloud Engagement is categorized as Push Notification, Customer Journey Mapping, Mobile Marketing, and Location-Based Marketing
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Marketing Cloud Engagement
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.0%
Marketing and Advertising
10.1%
Real Estate
4.4%
Education Management
4.1%
Health, Wellness and Fitness
3.4%
Other
66.1%
Marketing and Advertising
14.1%
Information Technology and Services
7.4%
Computer Software
5.4%
Financial Services
5.2%
Non-Profit Organization Management
4.4%
Other
63.5%
Most Helpful Reviews
Constant Contact
Most Helpful Favorable Review
Kristin H.
Verified User in Higher Education
I love that Constant Contact has become a real all in one solution for modern web communication. It's not just email anymore -- through Constant Contact, you can even manage your social media, run a survey, run an event, or even create "Groupon"-like deals...
Most Helpful Critical Review
Mark H.
Verified User in Computer Software
Some other reviewers mentioned this and I agree that if you're starting with a template and want to make modifications you'll most likely need to get into the HTML. This can lead to many revisions as I've found the way CC handles styles is unique and...
Salesforce Marketing Cloud Engagement
Most Helpful Favorable Review
Julie C.
Verified User in Internet
I like that we have all of our emails under one umbrella now. Previously I had no insight to our triggered/event driven emails (a total of 50 high-impact emails). Now I have access to make changes on the fly and can see how many we are sending and how they...
Most Helpful Critical Review
Marisa M.
Verified User in Marketing and Advertising
Glitchy WYSIWYG Its WYSIWYG editor is glitchy and does not seem to wholly support any one browser meaning you may find yourself toggling between IE and Firefox to access different features. Limited SFDC Integration SFDC integration is limited. You can...
Kristin H.
Verified User in Higher Education
I love that Constant Contact has become a real all in one solution for modern web communication. It's not just email anymore -- through Constant Contact, you can even manage your social media, run a survey, run an event, or even create "Groupon"-like deals...
Julie C.
Verified User in Internet
I like that we have all of our emails under one umbrella now. Previously I had no insight to our triggered/event driven emails (a total of 50 high-impact emails). Now I have access to make changes on the fly and can see how many we are sending and how they...
Mark H.
Verified User in Computer Software
Some other reviewers mentioned this and I agree that if you're starting with a template and want to make modifications you'll most likely need to get into the HTML. This can lead to many revisions as I've found the way CC handles styles is unique and...
Marisa M.
Verified User in Marketing and Advertising
Glitchy WYSIWYG Its WYSIWYG editor is glitchy and does not seem to wholly support any one browser meaning you may find yourself toggling between IE and Firefox to access different features. Limited SFDC Integration SFDC integration is limited. You can...
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
Is Salesforce an ESP?
3 comments
SM
Yes, Salesforce can be considered an Email Service Provider (ESP) through its Marketing Cloud, specifically the Engagement Cloud segment. Salesforce...Read more
I'm stuck on setting up automated email campaigns in Salesforce Marketing Cloud Engagement. Any tips?
3 comments
SM
Here are some quick tips to help you set up automated email campaigns in Salesforce Marketing Cloud Engagement:
1. Set Clear Goals: Know what you want to...Read more
What does Salesforce software do?
3 comments
SM
Salesforce is a cloud-based CRM platform designed to help businesses manage customer relationships and streamline operations. Here’s what it does:
1....Read more
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