Introducing G2.ai, the future of software buying.Try now
Compare Connecteam and Microsoft Teams 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Fluix
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Monitask
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
goHappy
Visit Website
At a Glance
Market Segments
Small-Business (85.8% of reviews)
Enterprise (40.3% of reviews)
Entry-Level Pricing
Free 10 Users
$4.80 1 User Per Month
Connecteam
Star Rating
(3,450)4.6 out of 5
Market Segments
Small-Business (85.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansMicrosoft Teams
Star Rating
(17,527)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in overall user satisfaction, reflected in its high G2 Score of 99.45, compared to Connecteam's score of 71.46. Users appreciate the seamless integration of chat, video calls, and file sharing, making it a comprehensive tool for team collaboration.
- Users say that Connecteam stands out for its user-friendly interface, particularly for small businesses. Reviewers highlight features like the easy time-off request system and effective HR tracking for PTO and sick time, which are especially beneficial for remote teams.
- Reviewers mention that Microsoft Teams offers a robust set of features for enterprise-level communication, including advanced audio conferencing and calendar integration. Users find it convenient to manage meetings and client calls all within one platform, enhancing productivity.
- According to verified reviews, Connecteam shines in its ease of setup and administration, with users noting that onboarding new team members is straightforward. This is particularly advantageous for small businesses looking for quick implementation without extensive training.
- G2 reviewers highlight that while Microsoft Teams has a slightly lower ease of use rating, it compensates with its extensive capabilities and integrations, which are crucial for larger organizations. Users appreciate having everything in one place, reducing the need to switch between multiple applications.
- Users report that Connecteam's quality of support is a significant strength, with many praising the responsiveness and helpfulness of the support team. This level of service can be a deciding factor for small businesses that may require more hands-on assistance during their transition to new software.
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Free Trial
Connecteam
Free Trial is available
Microsoft Teams
No trial information availableRatings
Meets Requirements
8.9
3,190
8.9
13,024
Ease of Use
9.0
3,268
8.8
13,196
Ease of Setup
8.9
3,107
9.0
3,647
Ease of Admin
9.0
2,839
8.6
2,020
Quality of Support
9.1
2,617
8.6
10,477
Has the product been a good partner in doing business?
9.3
2,709
8.8
1,994
Product Direction (% positive)
9.5
3,215
8.6
12,454
Features by Category
Ticket and Case Management
9.0
93
Not enough data
9.0
92
Not enough data
9.0
90
Not enough data
8.7
89
Not enough data
Feature Not Available
Not enough data
9.0
88
Not enough data
9.0
88
Not enough data
8.8
89
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
89
Not enough data
Feature Not Available
Not enough data
9.1
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
229
Not enough data
Feature Not Available
Not enough data
9.1
228
Not enough data
8.5
219
Not enough data
8.6
218
Not enough data
8.7
223
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.6
1321
Not enough data
Logistics
8.6
1283
Not enough data
8.5
1271
Not enough data
8.3
1288
Not enough data
Management
8.8
1295
Not enough data
8.9
1293
Not enough data
8.7
1296
Not enough data
9.1
1311
Not enough data
9.1
1298
Not enough data
9.1
1316
Not enough data
8.6
1256
Not enough data
Monitoring
8.4
1259
Not enough data
8.5
1249
Not enough data
8.0
1220
Not enough data
Business Instant Messaging
8.8
490
8.9
8716
9.1
505
8.7
8977
8.7
485
8.4
8355
Business Instant Messaging
7.8
461
9.0
8269
Feature Not Available
8.9
8206
Business Instant Messaging
9.1
489
8.8
8017
9.0
486
8.8
8242
8.0
465
8.7
7224
Generative AI - Business Instant Messaging
7.5
369
8.2
972
AI - Business Instant Messaging
7.4
369
8.0
955
7.7
368
8.3
953
7.3
365
7.9
943
7.5
366
8.0
942
Agentic AI - Business Instant Messaging
7.4
90
7.9
546
7.7
89
8.0
541
Platform
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Not enough data
Platform Basics
8.6
37
Not enough data
9.6
41
Not enough data
9.0
39
Not enough data
Platform Data
9.4
39
Not enough data
8.9
41
Not enough data
Platform Additional Functionality
9.2
39
Not enough data
9.3
39
Not enough data
8.8
39
Not enough data
Agentic AI - Restaurant Scheduling
8.6
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.5
8
Not enough data
Platform Basics
8.8
42
Not enough data
8.2
42
Not enough data
Back Office
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Front of Office
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Generative AI
7.0
37
Not enough data
6.4
36
Not enough data
Guide Options
8.0
459
Not enough data
8.2
469
Not enough data
8.4
473
Not enough data
8.7
483
Not enough data
8.9
481
Not enough data
Guide Tools
8.5
457
Not enough data
8.4
461
Not enough data
8.5
460
Not enough data
8.4
457
Not enough data
Access Options
8.2
446
Not enough data
8.9
468
Not enough data
8.7
456
Not enough data
Functionality
7.9
323
Not enough data
8.9
347
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
339
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Information Distribution
8.6
1247
Not enough data
7.9
1210
Not enough data
8.9
1261
Not enough data
Feature Not Available
Not enough data
8.3
1205
Not enough data
Employee Engagement
8.7
1250
Not enough data
8.9
1234
Not enough data
9.0
1231
Not enough data
7.9
1178
Not enough data
9.1
1257
Not enough data
8.9
1045
Not enough data
8.2
995
Not enough data
9.0
1043
Not enough data
User Experience & Accessibility - Employee Communications
8.8
998
Not enough data
8.5
996
Not enough data
8.2
965
Not enough data
8.5
985
Not enough data
Content Distribution - Employee Communications
8.6
994
Not enough data
7.8
959
Not enough data
8.0
964
Not enough data
Additional Features - Employee Communications
8.4
975
Not enough data
8.2
973
Not enough data
7.8
957
Not enough data
Agentic AI - Employee Communications
7.4
138
Not enough data
7.6
136
Not enough data
Platform Basics
8.4
1381
Not enough data
9.0
1430
Not enough data
9.1
1427
Not enough data
Platform Content
8.4
1394
Not enough data
8.3
1359
Not enough data
8.3
1376
Not enough data
Platform Additional Functionality
7.9
1274
Not enough data
9.1
1396
Not enough data
Feature Not Available
Not enough data
8.7
1379
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.9
390
Not enough data
9.1
388
Not enough data
9.3
383
Not enough data
Platform Content
8.8
382
Not enough data
8.7
373
Not enough data
8.7
384
Not enough data
Platform Additional Functionality
8.1
365
Not enough data
9.3
380
Not enough data
7.7
362
Not enough data
9.1
370
Not enough data
8.6
374
Not enough data
Collaboration Tools
Not enough data
9.0
7792
|
Verified
Not enough data
9.1
5561
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5735
|
Verified
Not enough data
Feature Not Available
Meeting Coordination
Not enough data
9.0
7343
|
Verified
Not enough data
8.9
6811
|
Verified
Not enough data
8.8
7062
|
Verified
Not enough data
8.9
5528
|
Verified
Software Type
Not enough data
8.8
7125
|
Verified
Not enough data
8.7
5219
|
Verified
Not enough data
9.1
5762
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
635
Not enough data
7.8
629
Not enough data
7.8
626
Generative AI
7.1
56
Not enough data
6.9
55
Not enough data
Before the Job
8.4
222
Not enough data
8.7
218
Not enough data
8.9
224
Not enough data
7.6
211
Not enough data
On the Job
8.8
221
Not enough data
9.2
224
Not enough data
7.7
213
Not enough data
7.2
209
Not enough data
7.1
205
Not enough data
After the Job
8.2
216
Not enough data
8.2
212
Not enough data
6.3
201
Not enough data
6.6
206
Not enough data
Agentic AI - Field Service Management
7.1
29
Not enough data
7.1
29
Not enough data
7.3
29
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.7
97
Not enough data
8.6
93
Not enough data
8.6
94
Not enough data
8.5
92
Not enough data
8.5
93
Not enough data
8.9
93
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
98
Not enough data
9.3
95
Not enough data
9.1
97
Not enough data
9.0
98
Not enough data
Operations - Frontline Worker Communication Platforms
9.0
96
Not enough data
8.5
92
Not enough data
8.8
95
Not enough data
8.7
92
Not enough data
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.5
104
Not enough data
8.7
107
Automatic Transcription - AI Note-taking Software
Not enough data
8.6
106
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.5
104
Language & Accent Support - AI Note-taking Software
Not enough data
8.1
103
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.1
105
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.6
102
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
98
Speaker Identification - AI Note-taking Software
Not enough data
8.5
104
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.7
767
Not enough data
8.2
755
Not enough data
Platform Content
8.3
745
Not enough data
8.3
740
Not enough data
8.2
738
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
743
Not enough data
8.2
738
Not enough data
8.6
773
Not enough data
8.4
742
Not enough data
Platform
8.5
1656
Not enough data
7.6
1559
Not enough data
7.9
1532
Not enough data
8.9
1617
Not enough data
9.1
1637
Not enough data
9.2
1603
Not enough data
8.6
1585
Not enough data
8.8
1600
Not enough data
Time Tracking
9.1
1464
Not enough data
8.8
1435
Not enough data
8.4
1379
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1441
Not enough data
Administration
Feature Not Available
Not enough data
8.7
1410
Not enough data
8.7
1435
Not enough data
8.5
1410
Not enough data
9.0
1407
Not enough data
Platform
8.6
1400
Not enough data
7.8
1273
Not enough data
8.1
1306
Not enough data
9.0
1383
Not enough data
9.0
1371
Not enough data
Feature Not Available
Not enough data
Platform
8.5
1656
Not enough data
7.6
1559
Not enough data
7.9
1532
Not enough data
8.9
1617
Not enough data
9.1
1637
Not enough data
9.2
1603
Not enough data
8.6
1585
Not enough data
8.8
1600
Not enough data
Workforce Management Platform Features
Feature Not Available
Not enough data
9.0
1140
Not enough data
9.1
1151
Not enough data
8.9
1118
Not enough data
8.4
1097
Not enough data
Feature Not Available
Not enough data
8.4
1075
Not enough data
8.9
1097
Not enough data
8.8
1088
Not enough data
9.2
1124
Not enough data
Categories
Categories
Shared Categories
Connecteam and Microsoft Teams are categorized as Business Instant Messaging
Unique Categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Geofencing, Work Instructions, Restaurant Scheduling, HIPAA Compliant Messaging, Time & Attendance, Employee Recognition, Employee Intranet, Employee Scheduling, Employee Engagement, Restaurant Management, Cleaning Services, Time Tracking, Workforce Management, Field Service Management, and Help Desk
Microsoft Teams is categorized as Video Conferencing and AI Note-Taking Software
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.3%
Retail
5.6%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.7%
Hospitality
4.3%
Other
67.9%
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Alternatives
Discussions
Can employees log in from a desktop computer/laptop?
2 Comments
BT
YesRead more
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
