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At a Glance
Market Segments
Mid-Market (48.0% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free 10 Users
Confluence
Star Rating
(4,159)4.1 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansYouTrack
Star Rating
(57)4.3 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Confluence excels in its Knowledge Base capabilities, with a high score of 9.2 for Knowledge Sharing, making it a preferred choice for teams that prioritize documentation and collaborative knowledge management. In contrast, YouTrack, while strong in issue tracking, does not match this level of performance in knowledge dissemination.
- Reviewers mention that Confluence's Content Editor is user-friendly, scoring 8.8, which allows for easy formatting and collaboration on documents. Users on G2 highlight that YouTrack's content features are more focused on task management and issue tracking, which may not be as intuitive for users looking for rich document creation.
- G2 users indicate that YouTrack shines in Task Management, particularly with its Issue Tracking capabilities, scoring 8.7. Reviewers appreciate its robust features for bug reporting and tracking, which are essential for software development teams, while Confluence's task management features are seen as secondary to its documentation strengths.
- Users say that Confluence's Templates feature, rated at 8.5, provides a wide variety of pre-built options that streamline the creation of new pages and projects. In contrast, YouTrack's templates are more focused on issue tracking and project management, which may not cater to users needing diverse documentation templates.
- Reviewers mention that YouTrack's Time Tracking feature, although rated lower at 7.7, is specifically designed for agile teams, allowing for detailed tracking of time spent on tasks. Confluence, while offering some time management features, does not provide the same level of granularity, which can be a drawback for teams needing precise time allocation.
- Users report that Confluence's Community Forum feature, scoring 8.0, fosters collaboration and discussion among users, enhancing team engagement. Conversely, YouTrack lacks a similar community-driven feature, which may limit user interaction and knowledge sharing within teams.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
YouTrack
YouTrack Cloud or Server
Free
10 Users
- Free forever.
- Full-featured edition for small teams.
- Unlimited functionality.
Free Trial
Confluence
Free Trial is available
YouTrack
Free Trial is available
Ratings
Meets Requirements
8.5
3,551
8.7
51
Ease of Use
8.0
3,581
8.1
51
Ease of Setup
8.2
1,085
7.3
10
Ease of Admin
8.0
824
7.4
11
Quality of Support
8.1
2,415
8.3
38
Has the product been a good partner in doing business?
8.5
743
7.6
9
Product Direction (% positive)
7.5
3,494
8.8
49
Features by Category
Tasks
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Projects
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.5
10
Not enough data
8.7
9
Not enough data
9.1
9
Bug Monitoring
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.7
9
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
8.5
752
Not enough data
8.4
724
Not enough data
8.8
752
Not enough data
8.3
640
Not enough data
7.8
426
Not enough data
8.6
487
Not enough data
Knowledge Dissemination
8.3
659
Not enough data
8.6
751
Not enough data
9.1
804
Not enough data
8.6
772
Not enough data
8.1
467
Not enough data
7.8
412
Not enough data
8.7
472
Not enough data
8.3
447
Not enough data
8.5
434
Not enough data
Agentic AI - Knowledge Base
7.5
167
Not enough data
7.5
166
Not enough data
7.4
165
Not enough data
Login Options
9.1
36
Not enough data
8.2
31
Not enough data
Productivity
7.4
31
Not enough data
8.0
31
Not enough data
8.0
32
Not enough data
7.3
30
Not enough data
7.7
31
Not enough data
Customization
8.0
31
8.0
5
8.9
31
Not enough data
8.0
30
Not enough data
Agentic AI - Unified Workspaces
7.1
27
Not enough data
7.6
28
Not enough data
Task Creation
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
7.8
6
Task Management
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.5
46
Not enough data
8.6
43
Not enough data
8.6
46
Not enough data
Administration
8.7
44
Not enough data
8.3
44
Not enough data
9.0
41
Not enough data
Project management
8.7
42
Not enough data
8.3
42
Not enough data
8.6
44
Not enough data
8.5
44
Not enough data
8.3
43
Not enough data
7.7
42
Not enough data
8.4
44
Not enough data
Workload
7.7
43
Not enough data
8.3
42
Not enough data
8.5
44
Not enough data
7.9
42
Not enough data
Communication & Collaboration
8.5
43
Not enough data
9.1
47
Not enough data
8.9
48
Not enough data
Cost Management
7.7
43
Not enough data
7.8
43
Not enough data
7.6
42
Not enough data
Integration
7.9
39
Not enough data
7.7
42
Not enough data
7.6
41
Not enough data
Generative AI
8.0
42
Not enough data
8.0
41
Not enough data
Agentic AI - Work Management
7.5
38
Not enough data
7.6
39
Not enough data
7.7
39
Not enough data
7.9
38
Not enough data
Communication
7.1
56
Not enough data
8.4
59
Not enough data
7.7
54
Not enough data
8.1
60
Not enough data
8.2
53
Not enough data
Content & Documents
8.9
59
Not enough data
8.8
59
Not enough data
8.7
56
Not enough data
8.9
59
Not enough data
Controls
8.4
53
Not enough data
8.6
54
Not enough data
8.6
56
Not enough data
8.0
52
Not enough data
8.2
53
Not enough data
Project Management
8.2
55
Not enough data
8.5
54
Not enough data
8.9
53
Not enough data
9.0
52
Not enough data
Remote Collaboration
9.1
55
Not enough data
8.8
55
Not enough data
8.7
53
Not enough data
7.1
52
Not enough data
Generative AI
7.8
53
Not enough data
7.7
52
Not enough data
Agentic AI - Project Collaboration
7.1
50
Not enough data
7.6
50
Not enough data
Management and Discovery - IT Documentation
8.4
175
Not enough data
8.5
176
Not enough data
8.5
174
Not enough data
Operations - IT Documentation
8.4
171
Not enough data
8.0
173
Not enough data
8.2
172
Not enough data
Communication
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Planning
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Not enough data
8.0
31
8.0
5
Not enough data
Not enough data
Workflow Management
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
7.3
5
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and YouTrack are categorized as Project Collaboration and Knowledge Base
Unique Categories
YouTrack is categorized as Product Management, Task Management, Bug Tracking, and Project Management
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
YouTrack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.0%
Information Technology and Services
19.8%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.3%
Information Technology and Services
14.3%
Computer Software
14.3%
Marketing and Advertising
10.7%
Internet
10.7%
Translation and Localization
3.6%
Other
46.4%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Is YouTrack open source?
1 Comment
Official Response from YouTrack
YouTrack is not open-source. YouTrack is created and licensed by JetBrains as a project management tool that can adapt to your processes to help you deliver...Read more
YouTrack has no more discussions with answers
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