Compare ClickUp and Guru 
At a Glance
Market Segments
Small-Business (78.8% of reviews)
Mid-Market (56.2% of reviews)
Entry-Level Pricing
Free
Free Trial 1 User Per Month
ClickUp
Star Rating
(10,184)4.7 out of 5
Market Segments
Small-Business (78.8% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansGuru
Star Rating
(2,128)4.7 out of 5
Market Segments
Mid-Market (56.2% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in Ease of Use with a score of 9.2, making it a preferred choice for teams looking for a straightforward onboarding experience. In contrast, ClickUp's score of 8.5 indicates a steeper learning curve, which some users find challenging.
- Reviewers mention that Guru's Quality of Support is outstanding, scoring 9.4, with many users praising the responsiveness and helpfulness of the support team. ClickUp, while still strong at 8.9, has received feedback indicating that response times can vary.
- G2 users highlight Guru's superior Task Management features, scoring 9.4, particularly noting the effectiveness of its Task Creation & Assignment and Due Dates functionalities. ClickUp, while competitive, scores slightly lower at 9.4, with some users mentioning that its task prioritization could be more intuitive.
- Users on G2 report that Guru's Knowledge Base functionality is exceptional, with a score of 9.5, allowing for easy access to information and documentation. ClickUp's score of 8.9 is still commendable, but users have noted that navigating its knowledge base can be less user-friendly.
- Reviewers mention that Guru's Integration Capabilities are robust, scoring 9.2, which allows seamless connectivity with other tools. ClickUp, while also strong at 8.3, has received feedback that some integrations can be cumbersome to set up.
- Users say that Guru's Performance and Reliability is a standout feature, scoring 9.5, with many praising its stability during high-traffic periods. ClickUp, with a score of 8.6, has had reports of occasional slowdowns, particularly during peak usage times.
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Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
ClickUp
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
8.9
7,519
9.2
1,738
Ease of Use
8.5
7,677
9.2
1,759
Ease of Setup
8.2
4,662
9.3
787
Ease of Admin
8.6
4,379
9.0
457
Quality of Support
8.9
6,045
9.4
1,352
Has the product been a good partner in doing business?
9.1
4,030
9.4
411
Product Direction (% positive)
9.4
7,182
9.2
1,639
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Portfolio Management
8.3
536
Not enough data
9.0
791
Not enough data
8.6
625
Not enough data
8.2
498
Not enough data
Project Management
8.3
814
Not enough data
8.9
895
Not enough data
8.4
573
Not enough data
Resource Management
8.4
542
Not enough data
8.4
571
Not enough data
8.5
615
Not enough data
Data & Analytics
8.2
553
Not enough data
8.4
654
Not enough data
8.2
701
Not enough data
7.7
430
Not enough data
Strategy - Project and Portfolio Management
7.2
96
Not enough data
7.9
95
Not enough data
8.3
99
Not enough data
8.1
105
Not enough data
8.2
94
Not enough data
8.1
106
Not enough data
7.7
90
Not enough data
8.0
92
Not enough data
8.0
102
Not enough data
8.4
98
Not enough data
Administration
8.6
146
Not enough data
8.4
129
Not enough data
8.2
155
Not enough data
Service Desk
8.4
157
Not enough data
8.3
160
Not enough data
8.8
184
Not enough data
Management
8.3
158
Not enough data
8.6
156
Not enough data
8.4
154
Not enough data
8.4
124
Not enough data
8.3
110
Not enough data
Functionality
8.5
149
Not enough data
8.3
131
Not enough data
8.4
157
Not enough data
8.5
169
Not enough data
Content Management
Not enough data
9.5
60
Not enough data
9.4
60
Not enough data
9.4
59
Content Discovery
Not enough data
9.5
59
Not enough data
9.5
57
Not enough data
9.4
57
Not enough data
9.2
59
Not enough data
9.6
57
Not enough data
9.4
58
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
8.1
253
Not enough data
Execution
9.2
374
Not enough data
9.5
400
Not enough data
9.5
395
Not enough data
Roadmapping
8.6
325
Not enough data
8.8
351
Not enough data
Business Instant Messaging
9.0
244
Not enough data
8.9
274
Not enough data
8.9
264
Not enough data
Business Instant Messaging
8.2
110
Not enough data
8.1
113
Not enough data
Business Instant Messaging
8.0
242
Not enough data
9.2
259
Not enough data
8.8
231
Not enough data
Generative AI - Business Instant Messaging
8.1
13
Not enough data
AI - Business Instant Messaging
7.9
13
Not enough data
8.2
13
Not enough data
8.1
13
Not enough data
8.1
12
Not enough data
Administration
Not enough data
9.3
583
Not enough data
9.2
577
Not enough data
9.2
574
Knowledge Management
Not enough data
9.7
698
Not enough data
9.2
649
Not enough data
9.2
612
Compliance
Not enough data
9.2
593
Not enough data
9.2
565
Not enough data
9.2
562
Not enough data
9.1
541
Customer Support
Not enough data
9.2
667
Not enough data
9.2
629
Not enough data
9.0
557
Data Security
Not enough data
9.2
542
Not enough data
9.3
536
Not enough data
9.3
561
Not enough data
9.2
542
Administration
Not enough data
9.2
588
Not enough data
9.3
611
Not enough data
9.5
677
Generative AI
Not enough data
9.0
401
Design Tools
7.8
401
Not enough data
8.2
463
Not enough data
8.2
471
Not enough data
8.5
513
Not enough data
8.7
540
Not enough data
Communication Tools
8.3
295
Not enough data
9.1
461
Not enough data
Integrations
8.2
265
Not enough data
8.8
497
Not enough data
Software Offering
9.0
526
Not enough data
8.8
482
Not enough data
Feature Not Available
Not enough data
Setup
8.7
1027
Not enough data
8.7
1081
Not enough data
8.5
1126
Not enough data
8.5
1285
Not enough data
Management
8.6
1133
Not enough data
8.2
739
Not enough data
8.2
1023
Not enough data
Generative AI
7.6
334
Not enough data
Collaboration Tools
8.9
304
Not enough data
9.4
362
Not enough data
9.2
363
Not enough data
Visual Tools
8.5
347
Not enough data
8.8
314
Not enough data
8.4
291
Not enough data
Mind Map Availability
8.6
327
Not enough data
8.5
264
Not enough data
7.6
311
Not enough data
9.0
333
Not enough data
Bug Reporting
8.5
501
Not enough data
8.4
467
Not enough data
8.7
512
Not enough data
Bug Monitoring
8.1
453
Not enough data
8.3
503
Not enough data
8.4
452
Not enough data
Task Tracking
9.0
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
Checklist Options
9.4
8
Not enough data
9.4
8
Not enough data
9.0
8
Not enough data
Software Availability
9.2
8
Not enough data
7.5
8
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
Knowledge Pages
8.5
547
9.0
563
8.5
396
9.1
520
9.0
544
9.2
589
8.3
379
9.1
561
Feature Not Available
8.9
463
Feature Not Available
8.9
419
8.5
414
9.2
431
Knowledge Dissemination
Feature Not Available
8.9
546
8.4
485
9.1
543
8.8
513
9.5
613
8.6
546
9.1
588
8.5
471
9.2
451
8.4
413
9.2
454
9.0
495
9.4
459
8.4
391
9.0
430
8.5
345
9.2
440
Monitoring
8.6
193
Not enough data
8.5
214
Not enough data
8.6
173
Not enough data
Management Tools
8.9
193
Not enough data
8.7
179
Not enough data
8.5
153
Not enough data
Generative AI
7.4
65
Not enough data
7.2
74
Not enough data
Communication
8.6
289
Not enough data
8.7
290
Not enough data
8.1
255
Not enough data
8.4
300
Not enough data
Goal Creation
8.6
289
Not enough data
8.7
303
Not enough data
8.0
278
Not enough data
8.9
316
Not enough data
Tasks
9.4
826
Not enough data
9.1
785
Not enough data
9.1
808
Not enough data
Kanban Boards
9.2
813
Not enough data
9.0
806
Not enough data
9.0
756
Not enough data
Planning
8.9
827
Not enough data
8.8
775
Not enough data
8.7
717
Not enough data
Platform Basics
8.8
531
Not enough data
9.3
627
Not enough data
8.8
599
Not enough data
7.9
362
Not enough data
8.7
531
Not enough data
8.8
583
Not enough data
Content Planning
9.0
608
Not enough data
9.4
650
Not enough data
Feature Not Available
Not enough data
Marketing Campaign Performance
8.0
376
Not enough data
8.9
575
Not enough data
Other Features
8.4
522
Not enough data
8.2
456
Not enough data
Login Options
Not enough data
Not enough data
Not enough data
Not enough data
Productivity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.8
1040
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.8
156
Not enough data
8.6
156
Not enough data
8.9
192
Not enough data
8.8
127
Not enough data
Hardware
8.5
150
Not enough data
8.8
137
Not enough data
Security
8.7
192
Not enough data
9.0
143
Not enough data
Task Creation
9.2
2859
Not enough data
9.2
3022
Not enough data
8.9
2799
Not enough data
8.5
2120
Not enough data
Task Management
9.1
2896
Not enough data
9.2
2959
Not enough data
8.7
2554
Not enough data
8.8
2593
Not enough data
Generative AI
7.4
585
Not enough data
7.4
579
Not enough data
Compatibility
Not enough data
9.6
49
Not enough data
9.2
47
Not enough data
9.0
50
Search Queries
Not enough data
9.4
47
Not enough data
9.6
50
Not enough data
9.3
48
Not enough data
9.4
45
Not enough data
9.3
48
Functionality
Not enough data
9.2
47
Not enough data
9.6
48
Not enough data
9.4
50
Automation
8.7
1777
Not enough data
8.8
1979
Not enough data
8.3
1394
Not enough data
Administration
8.5
1778
Not enough data
8.6
1498
Not enough data
9.2
1868
Not enough data
Project management
9.2
2136
Not enough data
8.7
1846
Not enough data
9.1
1972
Not enough data
9.0
1976
Not enough data
8.9
1825
Not enough data
8.3
1147
Not enough data
8.4
1846
Not enough data
Workload
8.5
1363
Not enough data
9.0
1908
Not enough data
8.7
1732
Not enough data
8.4
1379
Not enough data
Communication & Collaboration
8.3
1445
Not enough data
8.2
1674
Not enough data
9.0
1799
Not enough data
Cost Management
8.0
1029
Not enough data
8.2
1216
Not enough data
7.9
971
Not enough data
Integration
8.1
971
Not enough data
8.2
1026
Not enough data
8.0
987
Not enough data
Generative AI
7.4
335
Not enough data
7.4
344
Not enough data
Communication
7.5
878
Not enough data
8.2
923
Not enough data
7.8
761
Not enough data
8.3
843
Not enough data
7.9
744
Not enough data
Content & Documents
8.6
1081
Not enough data
8.7
1144
Not enough data
8.4
1152
Not enough data
7.9
750
Not enough data
Controls
8.7
1096
Not enough data
8.1
542
Not enough data
8.6
1074
Not enough data
8.3
1099
Not enough data
8.1
876
Not enough data
Project Management
9.4
1245
Not enough data
9.1
1184
Not enough data
9.0
1105
Not enough data
8.3
1001
Not enough data
Remote Collaboration
8.7
891
Not enough data
8.8
984
Not enough data
8.6
989
Not enough data
7.5
689
Not enough data
Generative AI
7.5
303
Not enough data
7.5
294
Not enough data
Responses
Not enough data
8.9
6
Not enough data
8.7
5
Not enough data
8.1
6
Automation - AI Agents
Not enough data
9.0
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.3
7
Not enough data
8.9
6
Platform
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
8.6
6
Autonomy - AI Agents
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.0
7
Generative AI
Not enough data
9.0
7
Not enough data
9.0
7
Design
8.6
450
Not enough data
8.6
564
Not enough data
8.3
480
Not enough data
Collaboration
8.9
532
Not enough data
8.5
516
Not enough data
File Types
8.3
484
Not enough data
Feature Not Available
Not enough data
8.0
343
Not enough data
Edit & Revise
8.5
455
Not enough data
Feature Not Available
Not enough data
8.5
549
Not enough data
Integrate & Embed
8.5
548
Not enough data
8.6
380
Not enough data
8.5
478
Not enough data
Operating System
8.9
421
Not enough data
8.8
440
Not enough data
7.7
260
Not enough data
Generative AI
7.7
184
Not enough data
7.6
182
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customization
8.9
328
Not enough data
8.1
225
Not enough data
7.8
181
Not enough data
8.5
276
Not enough data
Additional Functionality
8.5
260
Not enough data
7.1
179
Not enough data
8.5
316
Not enough data
7.7
135
Not enough data
8.2
181
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Automation - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Insights - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accessibility - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
10.0
6
Not enough data
9.4
8
Not enough data
9.7
6
Not enough data
9.6
8
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Newsletter Interface Features - Internal Newsletter Software
Not enough data
9.4
36
Not enough data
9.1
36
Not enough data
9.0
34
Newsletter Management Features - Internal Newsletter Software
Not enough data
9.4
36
Not enough data
9.2
37
Not enough data
9.0
35
Administrative Features - Internal Newsletter Software
Not enough data
9.4
37
Not enough data
9.3
35
Not enough data
9.0
35
Not enough data
9.2
35
Annotation Tools - Markup Software
9.5
10
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
9.6
9
Not enough data
Collaboration - Markup Software
9.6
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.7
10
Not enough data
Security - Markup Software
8.5
9
Not enough data
8.9
9
Not enough data
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.0
816
Not enough data
7.8
703
Not enough data
8.1
708
Not enough data
Planning
8.6
960
Not enough data
8.9
1062
Not enough data
8.9
1001
Not enough data
8.8
1040
Not enough data
8.0
660
Not enough data
Workflow Management
8.5
1001
Not enough data
8.8
1102
Not enough data
7.8
655
Not enough data
8.1
653
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
8.2
982
Not enough data
8.8
1351
Not enough data
Feature Not Available
Not enough data
Client Invoicing
7.3
644
Not enough data
7.0
571
Not enough data
7.5
691
Not enough data
Mobile Time Tracking
8.7
1191
Not enough data
Administration
8.6
980
Not enough data
9.0
1172
Not enough data
8.8
1145
Not enough data
8.4
684
Not enough data
8.8
1285
Not enough data
Platform
8.2
1024
Not enough data
8.0
878
Not enough data
8.0
692
Not enough data
8.2
1178
Not enough data
7.5
846
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
ClickUp and Guru are categorized as AI Agents, Knowledge Base, and Employee Intranet
Unique Categories
ClickUp is categorized as IT Documentation, Markup Software, AI Meeting Assistants, Project Collaboration, Work Management, Visual Collaboration Platforms, Unified Workspaces, Marketing Calendar, Business Instant Messaging, Kanban Project Management, Objectives and Key Results (OKR), Standard Operating Procedures, Mind Mapping, Workflow Management, Collaborative Whiteboard, Strategy and Innovation Roadmapping Tools, IT Service Management (ITSM) Tools, Project and Portfolio Management, Online Form Builder, Product Management, Incident Management, Note-Taking Software, Task Management, Event Planning, Bug Tracking, Time Tracking, and Document Creation
Guru is categorized as Enterprise Social Networking (ESN), Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, and Internal Newsletter Software
Reviews
Reviewers' Company Size
ClickUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.8%
Computer Software
10.8%
Information Technology and Services
10.1%
Management Consulting
3.8%
Design
2.6%
Other
56.0%
Computer Software
14.8%
Information Technology and Services
9.9%
Consumer Services
8.6%
Internet
6.9%
Financial Services
6.3%
Other
53.5%
Most Helpful Reviews
ClickUp
Most Helpful Favorable Review
Greg D.
Verified User in Religious Institutions
It's super easy to use, customizable, modern, and user-friendly. One of the greatest thing Clickup has going for them... is that you can fully test drive this before you subscribe... for as long as you need. ClickUp has helped our church plan and organize...
Most Helpful Critical Review
Joshua W.
Verified User in Media Production
This software has amazing features and is very customizable for any sort of workflow; HOWEVER, since adding on more and more features, it has gotten to be so buggy to the point where it is essentially unusable at times. You add a task, and it doesn't show...
Guru
Most Helpful Favorable Review
Kevin D.
Verified User in Internet
Guru makes it easy to create knowledge base content right where you spend a lot of your time -- in your web browser! Also makes it so easy to search and find content to allow you to quickly answer questions on the fly, whether answering an internal...
Most Helpful Critical Review
Elizabeth S.
Verified User in Hospitality
Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not...
Greg D.
Verified User in Religious Institutions
It's super easy to use, customizable, modern, and user-friendly. One of the greatest thing Clickup has going for them... is that you can fully test drive this before you subscribe... for as long as you need. ClickUp has helped our church plan and organize...
Kevin D.
Verified User in Internet
Guru makes it easy to create knowledge base content right where you spend a lot of your time -- in your web browser! Also makes it so easy to search and find content to allow you to quickly answer questions on the fly, whether answering an internal...
Joshua W.
Verified User in Media Production
This software has amazing features and is very customizable for any sort of workflow; HOWEVER, since adding on more and more features, it has gotten to be so buggy to the point where it is essentially unusable at times. You add a task, and it doesn't show...
Elizabeth S.
Verified User in Hospitality
Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not...
Discussions
Who uses ClickUp?
13 comments
PJ
All the companies that manage the projects are mainly the IT, Strategy, and Consulting related organizations.Read more
Is ClickUp really free?
10 comments
G2
well yes it is free with basic features. like you can create multiple workplaces but while using free version you can create maximum 5 space per workplaceRead more
Do we have any mobile app for Guru?
3 comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 comments
RC
Guru is a knowledge-based tool that helps employees learn the necessary information regarding about the product and processes necessary related to the field...Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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