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Compare CisionOne and Zoho Social 
Featured Products
At a Glance
Market Segments
Small-Business (43.4% of reviews)
Small-Business (87.8% of reviews)
Entry-Level Pricing
No pricing available
$0.00
CisionOne
Star Rating
(1,238)3.9 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneZoho Social
Star Rating
(2,844)4.6 out of 5
Market Segments
Small-Business (87.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Social excels in user experience, with many praising its simple and straightforward UI. Users appreciate how easy it is for team members to manage social media accounts, highlighting the platform's efficiency in scheduling posts across multiple sites simultaneously.
- According to verified reviews, CisionOne provides valuable insights for tracking performance and competitor analysis. Users have noted that it effectively highlights industry leaders and offers real-time data, which helps in adjusting strategies quickly, making it a strong choice for those focused on brand presence.
- Reviewers mention that Zoho Social's implementation process is notably smooth, with many users finding the setup intuitive and quick. This ease of onboarding is a significant advantage for businesses looking to get started without extensive training.
- Users say that while CisionOne offers a comprehensive suite for managing online brand presence, it sometimes struggles with specific workflow needs, leading to configuration challenges. However, they appreciate the platform's ability to connect with reporters and track press release performance.
- G2 reviewers highlight that Zoho Social's support quality is commendable, with users reporting positive experiences when seeking assistance. This level of support contributes to a more satisfying overall experience, especially for small businesses that may require more guidance.
- According to recent feedback, CisionOne has received praise for its excellent features and training, but it still trails behind Zoho Social in overall satisfaction metrics. Users have noted that while CisionOne is effective, Zoho Social's higher ratings reflect a more consistent user experience across various functionalities.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableZoho Social
FREE
$0.00
(Forever free. No ads, of course.)
- 1 Team Member
- 1 Brand
- 6 Channels: Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google Business Profile
Free Trial
CisionOne
No trial information availableZoho Social
Free Trial is available
Ratings
Meets Requirements
7.8
1,115
8.9
2,349
Ease of Use
7.6
1,118
9.2
2,363
Ease of Setup
7.7
445
9.3
1,618
Ease of Admin
8.0
367
9.2
1,496
Quality of Support
8.0
994
8.7
1,908
Has the product been a good partner in doing business?
8.2
384
9.0
1,383
Product Direction (% positive)
6.9
1,094
9.3
2,280
Features by Category
Social Analytics
7.0
48
8.1(won by 1.1)
699
7.3
53
8.5(won by 1.2)
896
7.4
55
8.8(won by 1.4)
938
Feature Not Available
Feature Not Available
7.5
26
8.5(won by 1.0)
767
5.0
5
8.3(won by 3.3)
191
4.7
5
8.0(won by 3.3)
182
Reports & Dashboards
7.0
51
8.5(won by 1.5)
821
7.5
51
8.7(won by 1.2)
807
7.4
50
8.8(won by 1.4)
849
Feature Not Available
7.9(won by default)
181
Agentic AI - Social Media Analytics
Not enough data
8.3(won by default)
19
Not enough data
8.2(won by default)
17
Not enough data
8.2(won by default)
18
Not enough data
8.1(won by default)
18
Not enough data
8.3(won by default)
18
Contact Management
7.4
22
Not enough data
7.1
21
Not enough data
6.3
20
Not enough data
7.3
22
Not enough data
PR Management
7.1
21
Not enough data
6.5
20
Not enough data
7.1
20
Not enough data
7.8
22
Not enough data
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Not enough data
6.5
19
Not enough data
7.5
18
Not enough data
Feature Not Available
Not enough data
Content & Collaboration
Not enough data
9.1
515
Not enough data
8.6
476
Not enough data
8.8
459
Not enough data
8.6
422
Not enough data
8.9
443
Not enough data
8.5
381
Social Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
379
Not enough data
8.6
233
Agentic AI - Social Media Management
Not enough data
7.7
61
Not enough data
7.9
59
Not enough data
8.3
59
Not enough data
8.1
57
Not enough data
8.2
56
Not enough data
7.9
58
Not enough data
8.2
55
Media Channels
6.6
103
Not enough data
7.0
105
Not enough data
7.8
112
Not enough data
Geographic Coverage
7.4
107
Not enough data
7.8
109
Not enough data
7.2
97
Not enough data
Reporting
7.6
109
Not enough data
7.7
102
Not enough data
7.5
105
Not enough data
7.7
105
Not enough data
Agentic AI - Media Monitoring
4.8
38
Not enough data
4.7
37
Not enough data
4.8
38
Not enough data
4.8
38
Not enough data
4.6
38
Not enough data
Generative AI
4.8
48
Not enough data
4.9
47
Not enough data
Monitoring & Listening
7.0
63
Not enough data
6.7
52
Not enough data
6.8
10
Not enough data
8.2
10
Not enough data
6.3
10
Not enough data
6.0
10
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
5.9
59
Not enough data
6.5
63
Not enough data
7.3
10
Not enough data
6.8
10
Not enough data
Generative AI
4.7
25
Not enough data
4.7
25
Not enough data
Database
7.9
314
Not enough data
7.6
244
Not enough data
7.3
212
Not enough data
Outreach
7.7
244
Not enough data
7.1
154
Not enough data
6.4
140
Not enough data
Reporting
7.5
233
Not enough data
Feature Not Available
Not enough data
7.2
186
Not enough data
Agentic AI - Media and Influencer Targeting
4.2
10
Not enough data
4.8
10
Not enough data
4.5
10
Not enough data
5.0
10
Not enough data
4.3
9
Not enough data
User Rights/Roles
Feature Not Available
Not enough data
7.2
162
Not enough data
Categories
Categories
Shared Categories
CisionOne and Zoho Social are categorized as Social Media Analytics
Unique Categories
CisionOne is categorized as Media Monitoring, PR CRM, Media and Influencer Targeting, PR Analytics, and Social Media Listening Tools
Zoho Social is categorized as Social Media Suites and Social Media Management
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
36.7%
Marketing and Advertising
10.3%
Non-Profit Organization Management
4.2%
Higher Education
3.8%
Computer Software
3.0%
Other
41.9%
Marketing and Advertising
14.1%
Information Technology and Services
6.9%
Real Estate
3.5%
Education Management
3.2%
Retail
3.1%
Other
69.1%
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming
soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
How do I make the most of Reporting and sharing Analytics with clients?
2 Comments
BN
The Zoho reports are easy to understand + look great. You can download them as PDF. As long as you're performing, your clients will have a clear picture of...Read more
How do I use the repeat post option?
2 Comments
PE
Hi Salman, you can enable and use the Repeat Scheduler when scheduling your posts from 'New Post' publishing window in Zoho Social. This feature will allow...Read more
Better Reporting Please
2 Comments
PE
Hi Andy, the Reports in Zoho Social can only be generated for up to 95 days in the past. We already have plans to increase the date-range to generate...Read more
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