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Compare CisionOne and Zignal Labs 
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At a Glance
Market Segments
Small-Business (43.4% of reviews)
Enterprise (40.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CisionOne
Star Rating
(1,232)3.9 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneZignal Labs
Star Rating
(40)4.0 out of 5
Market Segments
Enterprise (40.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Zignal LabsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CisionOne excels in providing a comprehensive view of brand performance, with features that allow users to track their performance against competitors effectively. Users appreciate the clarity of insights, which help them adjust strategies quickly based on real-time data.
- Users say Zignal Labs stands out for its robust social media marketing capabilities, particularly in competitive analysis. Reviewers highlight the platform's ability to deliver quality responses and accurate tracking of traditional and social media mentions, making it a preferred choice for larger organizations.
- According to verified reviews, CisionOne has a higher overall satisfaction score, reflecting its strong performance in user experience and support. Users commend the platform for its excellent customer service and regularly updated features, which enhance usability and effectiveness.
- Reviewers mention that while Zignal Labs offers a variety of tools and widgets for report customization, CisionOne provides a more integrated approach to online brand presence, allowing users to connect with reporters and receive real-time alerts for tracked keywords.
- G2 reviewers highlight that CisionOne's ease of setup and user-friendly interface contribute to a smoother onboarding experience, making it easier for teams to get started quickly compared to Zignal Labs, which has received mixed feedback on its setup process.
- Users note that while Zignal Labs has a slightly higher rating for quality of support, CisionOne's support is still highly regarded, with users appreciating the training and insights provided, which are crucial for maximizing the platform's potential.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableZignal Labs
No pricing availableFree Trial
CisionOne
No trial information availableZignal Labs
No trial information availableRatings
Meets Requirements
7.8
1,114
7.6
37
Ease of Use
7.6
1,117
7.2
37
Ease of Setup
7.7
444
7.4
16
Ease of Admin
8.0
366
8.2
16
Quality of Support
8.0
993
9.1
37
Has the product been a good partner in doing business?
8.2
383
9.1
16
Product Direction (% positive)
6.9
1,093
7.9
34
Features by Category
Social Analytics
7.0
48
7.6(won by 0.6)
12
7.3(won by default)
53
Feature Not Available
7.4(won by default)
55
Feature Not Available
Feature Not Available
Feature Not Available
7.5(won by default)
26
Feature Not Available
5.0(won by default)
5
Not enough data
4.7(won by default)
5
Not enough data
Reports & Dashboards
7.0
51
8.1(won by 1.1)
18
7.5
51
8.5(won by 1.0)
18
7.4(won by default)
50
Feature Not Available
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact Management
7.4
22
Not enough data
7.1
21
Not enough data
6.3
20
Not enough data
7.3
22
Not enough data
PR Management
7.1
21
Not enough data
6.5
20
Not enough data
7.1
20
Not enough data
7.8
22
Not enough data
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Not enough data
6.5
19
Not enough data
7.5
18
Not enough data
Feature Not Available
Not enough data
Media Channels
6.6
103
Not enough data
7.0
105
Not enough data
7.8
112
Not enough data
Geographic Coverage
7.4
107
Not enough data
7.8
109
Not enough data
7.2
97
Not enough data
Reporting
7.6
109
Not enough data
7.7
102
Not enough data
7.5
104
Not enough data
7.7
105
Not enough data
Agentic AI - Media Monitoring
4.8
38
Not enough data
4.7
37
Not enough data
4.8
38
Not enough data
4.8
38
Not enough data
4.6
38
Not enough data
Generative AI
4.8
48
Not enough data
4.9
47
Not enough data
Monitoring & Listening
7.0
63
7.5
20
6.7
52
6.8
19
6.8
10
Not enough data
8.2
10
Not enough data
6.3
10
Not enough data
6.0
10
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
5.9
59
6.5
21
6.5
63
8.1
21
7.3
10
Not enough data
6.8
10
Not enough data
Threat Identification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Threat Assessment
Not enough data
Not enough data
Not enough data
Not enough data
Threat Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
4.7
25
Not enough data
4.7
25
Not enough data
Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Threat Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
314
Not enough data
7.6
244
Not enough data
7.3
212
Not enough data
Outreach
7.7
244
Not enough data
7.1
154
Not enough data
6.4
140
Not enough data
Reporting
7.5
233
Not enough data
Feature Not Available
Not enough data
7.2
186
Not enough data
Agentic AI - Media and Influencer Targeting
4.2
10
Not enough data
4.8
10
Not enough data
4.5
10
Not enough data
5.0
10
Not enough data
4.3
9
Not enough data
User Rights/Roles
Feature Not Available
Not enough data
7.2
162
Not enough data
Categories
Categories
Shared Categories
CisionOne and Zignal Labs are categorized as Social Media Analytics and Social Media Listening Tools
Unique Categories
CisionOne is categorized as Media Monitoring, PR CRM, Media and Influencer Targeting, and PR Analytics
Zignal Labs is categorized as Protective Intelligence Platforms and Threat Intelligence
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zignal Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
36.7%
Marketing and Advertising
10.3%
Non-Profit Organization Management
4.2%
Higher Education
3.7%
Computer Software
3.0%
Other
42.0%
Public Relations and Communications
45.0%
Computer Software
10.0%
Marketing and Advertising
7.5%
Information Technology and Services
5.0%
Supermarkets
2.5%
Other
30.0%
Alternatives
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming
soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
What sources does Zignal cover?
1 Comment
Official Response from Zignal Labs
Zignal Labs covers the full media spectrum — Social & Digital Media, Online Media, Print Media and Broadcast — to offer the most complete list of sources and...Read more
Zignal Labs has no more discussions with answers
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