When assessing the two solutions, reviewers found Celonis easier to use and do business with overall. However, reviewers preferred the ease of set up with IBM Blueworks Live, along with administration.
Business processes in real-time in the system Easy access for business users Easy identification of process flaws
Celonis (like any other discovery tool) is good a problem identification. However, there is no mechanism to know how to solve the problem. The isn't a great amount of help available online or via Celoni's online channels/support team to debug any issues.
I like the simple feature of "Add Milestones" and "Add Swimlane" feature.
The lack of collaboration tools and the lack of ability to drill up/down multiple levels.
Business processes in real-time in the system Easy access for business users Easy identification of process flaws
I like the simple feature of "Add Milestones" and "Add Swimlane" feature.
Celonis (like any other discovery tool) is good a problem identification. However, there is no mechanism to know how to solve the problem. The isn't a great amount of help available online or via Celoni's online channels/support team to debug any issues.
The lack of collaboration tools and the lack of ability to drill up/down multiple levels.