Invoiced Reviews & Product Details

I really like Invoiced for several reasons. I've noticed that our customer acceptance rate shot up from about 15% or 20% to almost 60% when we switched to Invoiced from a competitor product. A big plus is that it doesn't require a password; customers get a link in their email to log in. I also like that the platform is highly customizable, allowing us to display our detailed time-of-service invoices on the portal and manipulate statements for automatic payments in a way that suits our customer's preferences. The fact that Invoiced was able to write custom code for us quickly and inexpensively to suit our needs was fantastic. Their built-in features are easy to use, and I appreciate that it's possible to customize if needed. Another thing I like is their customer support, which has been very good over the years; they're always responsive and eager to help. Invoiced integrates nicely with our accounting package, which was a major factor in allowing us to manage a large number of fleet customers efficiently without adding more staff. The setup was pretty straightforward, and they even let us use a sandbox for months to test everything out before fully implementing it. Review collected by and hosted on G2.com.

They have been very responsive in enhancing the product when we noticed a weakness. And with the robust customization options, we have been able to operate the portal exactly as needed. Review collected by and hosted on G2.com.

I like that Invoiced makes it easy to provide an invoice to my clients. It's convenient that all my clients' contacts and previous invoices are saved on one website. I find it stable and convenient to just tap the name of a client and have their information pop up right away. It's great that when I open the website, I can easily access the invoice page and fill out the form. Review collected by and hosted on G2.com.

Since recently, the price was increased a lot. Normally, we are a small company, and we don't really use all the functions of Invoiced. Before, it was almost like below 20 US dollars, but now it's like 120 US dollars. So, it just feels like since we just use the very simple functions, they are not really worth it for me right now. Review collected by and hosted on G2.com.

Afer using Invoiced for a while now, I really appreciate the quick customer support. You can chat instantly with them or email/call and they respond quickly. They recently had a migration and it was super smooth. Review collected by and hosted on G2.com.

Invoiced has improved their ACH/CC adding payment method. It is easy for us to do it rather than reaching out to the customer. Invoiced can improve their time in fixing bugs in the system. Recently, we had customer payments showing pending for over 3 weeks and our customers were getting upset that they didn't show cleared. Review collected by and hosted on G2.com.

Nothing new that has changed they they offer. Review collected by and hosted on G2.com.

When I first used invoiced I was paying $9/month. A few years later they raised it to $19/month. I just got an email that they are again raising it and now it will be $102/month! I emailed to inquire and they said that was correct, which just tells me they don't want any small businesses anymore which is disappointing. I will no longer use them and cannot recommend them for businesses my size. Review collected by and hosted on G2.com.

I find Invoiced to be very intuitive and easy to use for daily tasks. The platform's integrations with EarthClass Mail and QuickBooks greatly enhance efficiency by reducing manual data entry. These integrations make the payment tracking and reconciliation process smoother and more accurate. The initial setup was very intuitive and exceeded my expectations. Overall, connecting Invoiced with our other tools makes everything more efficient. Review collected by and hosted on G2.com.

Credits could be easier to manage and understand, especially in terms of visibility and history. A dedicated section in the client account to track credit activity would make this much clearer and more user-friendly. Review collected by and hosted on G2.com.

I genuinely appreciate Invoiced for its ease of use, which makes managing my accounting tasks more straightforward. The specific features such as credit card payments and bank payments make it convenient for processing transactions. I love the ability to keep detailed customer information within the platform, which helps maintain organized records. The feature that stands out for me is the capability to send payment reminders. It's incredibly efficient as it saves me from manually typing out reminder emails each time a customer is late with their payment. Additionally, I value the self-service portal that allows customers to handle their payments themselves, reducing the workload on my end. The overall functionality of Invoiced greatly supports my work in accounting, allowing me to track payments, aging, and customer contact information seamlessly. Review collected by and hosted on G2.com.

I would love to be able to download an aging report from a specific period of time, instead of only accessing the current aging report. Review collected by and hosted on G2.com.

Invoiced has helped me to make my billing almost effortless. Finally I have a way to easily invoice my clients and track all payments. The invoices look professional. Im also a small buisness but I use Invoiced like an accounting department. So when I email a client it appears to cme from someone doing my books. I also love the auto reminder feature that you can set to send out remineders to pay and then not have to think about it. Review collected by and hosted on G2.com.

I would love if they could incorporate a timesheet tracker so I can log my hours without using a seperate application. Review collected by and hosted on G2.com.

The user-friendly interface is helpful with this. For someone who is just learning how to use it, they're able to pick up very quickly. I love being able to provide a portal to our guests so they can easily input their payment method, change the card if needed, and have a live view of their invoice! The reports they offer are incredible. We're able to see stats of our consultants from years ago! It's all in one place, and you can export a report easily. Review collected by and hosted on G2.com.

We have had one glitch with invoiced which was pretty bad. Luckily, our billing department was able to get in contact with them directly to take care of the problem.. Review collected by and hosted on G2.com.

The platform is so user friendly. The chasing cadence has been very helpful in reducing our team's need to spend time hunting down users to pay their invoices. Also, I love their portal for our customers to use, makes it so easy. It integrates with Xero so our accounting is easy to track as well. Whenever I have issues, Mike from customer support answers my questions immediately and always goes above and beyond. Review collected by and hosted on G2.com.

There were some issues with the flywire transition but seems to be working better now Review collected by and hosted on G2.com.

The platform itself is straightforward to use, with intuitive invoice creation and support for recurring billing and payment plans. It integrates well with accounting workflows and offers clean, professional invoice templates. When working correctly, it’s a solid tool for managing AR. Review collected by and hosted on G2.com.

The biggest issue is the lack of transparency and consistency in pricing. I was quoted multiple different rates for the same service, with no clear explanation of invoice limits or features. When I questioned this and referred to a prior written offer from their own account executive, my account was cancelled without consent. The reactivation process also failed due to a broken payment gateway, and support has been slow and disjointed. Overall, the post-acquisition experience under Flywire has been extremely poor. Review collected by and hosted on G2.com.