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At a Glance
Braze
Braze
Star Rating
(1,446)4.5 out of 5
Market Segments
Mid-Market (56.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Braze
Thryv
Thryv
Star Rating
(1,990)4.3 out of 5
Market Segments
Small-Business (90.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $244.00 Per Month
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Braze excels in user experience, with many praising its ease of use and technical capabilities. Users appreciate the platform's ability to create complex audience paths and integrate external tools, making their marketing efforts more efficient.
  • Users say that Thryv shines in customer support, highlighting the company's commitment to helping clients during the initial setup. Reviewers mention that the assistance provided made the onboarding process smoother, which is particularly beneficial for small businesses.
  • According to verified reviews, Braze has a significantly higher G2 Score, indicating overall user satisfaction. Reviewers frequently commend its robust segmentation and event-based triggering features, which allow for highly personalized customer journeys.
  • Reviewers mention that while Thryv offers solid features for lead capture and email marketing, it struggles with some advanced functionalities compared to Braze. Users noted that Thryv's email marketing capabilities are effective but may not match the depth and flexibility found in Braze.
  • G2 reviewers highlight that Braze's documentation is of high quality, making it easy for users to understand and utilize the platform effectively. This contrasts with some feedback on Thryv, where users expressed a desire for more comprehensive resources to navigate its features.
  • Users report that Thryv is a game-changer for small businesses, as it consolidates various functions like invoicing and client messaging into one platform. However, they also note that it may lack the advanced marketing automation features that larger teams might require, which is where Braze excels.
Pricing
Entry-Level Pricing
Braze
No pricing available
Thryv
Thryv Marketing Center
Starting at $244.00
Per Month
Browse all 5 pricing plans
Free Trial
Braze
Free Trial is available
Thryv
No trial information available
Ratings
Meets Requirements
8.5
952
8.4
1,555
Ease of Use
8.3
1,160
7.5
1,578
Ease of Setup
7.6
644
7.2
931
Ease of Admin
8.5
354
7.9
899
Quality of Support
8.5
905
8.5
1,537
Has the product been a good partner in doing business?
8.9
362
8.5
894
Product Direction (% positive)
9.2
917
7.9
1,519
Features by Category
Not enough data
7.8
577
Sales Force Automation
Not enough data
8.5
457
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
406
|
Verified
Not enough data
8.1
433
|
Verified
Not enough data
7.2
257
Not enough data
8.1
391
|
Verified
Not enough data
7.8
335
|
Verified
Not enough data
7.7
317
|
Verified
Not enough data
7.7
342
Marketing Automation
Not enough data
8.7
461
|
Verified
Not enough data
8.7
448
|
Verified
Not enough data
8.4
442
|
Verified
Not enough data
7.7
357
|
Verified
Customer Support
Not enough data
7.7
349
Not enough data
8.0
386
|
Verified
Not enough data
8.0
396
|
Verified
Not enough data
7.5
340
Not enough data
7.8
343
Reporting & Analytics
Not enough data
7.9
412
|
Verified
Not enough data
8.2
457
|
Verified
Not enough data
7.2
324
Mobile & Social
Not enough data
7.8
181
|
Verified
Not enough data
8.0
199
|
Verified
Not enough data
7.6
340
|
Verified
Platform
Not enough data
8.1
320
|
Verified
Not enough data
8.3
306
Not enough data
8.5
334
|
Verified
Not enough data
7.5
231
Not enough data
7.6
248
Not enough data
7.7
278
|
Verified
Not enough data
8.4
343
|
Verified
Not enough data
7.6
270
Integration
Not enough data
7.9
318
|
Verified
Not enough data
8.0
306
|
Verified
Not enough data
7.9
277
|
Verified
Generative AI
Not enough data
6.6
111
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.3
5
7.6
639
7.8
678
Email Marketing
8.8
564
8.4
574
|
Verified
8.8
536
8.5
560
|
Verified
8.4
539
8.2
548
|
Verified
8.3
449
8.6
548
|
Verified
Online Marketing
6.9
356
7.9
516
|
Verified
8.4
478
7.9
463
|
Verified
8.7
519
7.2
365
|
Verified
8.4
493
7.6
481
|
Verified
7.3
371
7.6
379
Lead Management
7.5
390
8.3
492
|
Verified
7.5
397
8.1
471
|
Verified
8.6
533
8.4
478
|
Verified
6.8
324
7.9
403
|
Verified
7.4
352
8.4
479
|
Verified
7.5
380
7.7
411
|
Verified
Feature Not Available
8.3
477
|
Verified
7.8
381
8.3
480
|
Verified
Campaign Management
Feature Not Available
8.2
456
|
Verified
Feature Not Available
8.1
409
Feature Not Available
7.9
374
|
Verified
Feature Not Available
7.2
324
Social
Feature Not Available
7.1
309
|
Verified
6.7
325
7.6
346
|
Verified
Feature Not Available
7.6
338
|
Verified
Feature Not Available
7.4
332
|
Verified
6.6
329
7.3
319
|
Verified
Reporting & Analytics
7.8
530
8.0
518
|
Verified
Feature Not Available
7.5
404
|
Verified
Feature Not Available
7.3
372
|
Verified
6.7
399
7.5
363
|
Verified
Feature Not Available
6.9
330
Platform
8.3
445
7.9
391
|
Verified
Feature Not Available
8.0
356
|
Verified
8.5
442
8.2
383
|
Verified
7.7
349
7.3
265
|
Verified
7.7
400
7.5
270
|
Verified
8.5
430
8.2
380
|
Verified
Feature Not Available
7.4
299
|
Verified
Agentic AI - Marketing Automation
6.5
39
Not enough data
6.6
37
Not enough data
6.7
37
Not enough data
6.5
37
Not enough data
6.4
37
Not enough data
6.4
36
Not enough data
Integration
7.8
447
8.0
374
|
Verified
8.1
430
7.8
347
|
Verified
7.9
391
7.8
342
|
Verified
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
534
Not enough data
Campaigns
8.6
447
Not enough data
9.0
483
Not enough data
8.6
442
Not enough data
8.8
491
Not enough data
8.9
467
Not enough data
Analytics
8.2
489
Not enough data
7.7
451
Not enough data
Optimization
8.7
470
Not enough data
8.8
480
Not enough data
8.3
391
Not enough data
8.1
389
Not enough data
Agentic AI - Push Notification
6.4
39
Not enough data
6.5
38
Not enough data
6.3
37
Not enough data
Personalization EnginesHide 16 FeaturesShow 16 Features
7.7
223
Not enough data
Segmentation
8.8
210
Not enough data
8.5
198
Not enough data
Targeting
8.6
192
Not enough data
8.5
177
Not enough data
Triggered Content
7.7
116
Not enough data
9.1
199
Not enough data
9.1
195
Not enough data
Personalized Content
7.4
116
Not enough data
7.1
110
Not enough data
7.0
107
Not enough data
Agentic AI - Personalization Engines
7.0
9
Not enough data
6.9
9
Not enough data
7.5
10
Not enough data
6.7
9
Not enough data
6.9
9
Not enough data
6.5
9
Not enough data
Email Template BuilderHide 15 FeaturesShow 15 Features
7.2
144
7.1
116
Templates
7.8
129
7.6
104
Feature Not Available
6.4
87
7.4
124
6.8
87
7.9
130
7.4
95
Edit
7.1
124
7.4
93
8.3
128
7.9
102
7.8
126
7.5
88
Logistics
7.3
127
7.3
96
7.0
122
7.1
92
7.6
122
7.6
93
Feature Not Available
7.7
90
Generative AI
6.7
85
5.5
48
Feature Not Available
5.5
48
Agentic AI - Email Template Builder
5.5
30
Not enough data
5.5
30
Not enough data
7.7
77
Not enough data
Text Messaging
8.6
67
Not enough data
8.0
66
Not enough data
8.7
67
Not enough data
8.2
64
Not enough data
8.1
63
Not enough data
8.1
65
Not enough data
8.7
66
Not enough data
8.3
66
Not enough data
SMS Platform
7.9
64
Not enough data
8.5
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
63
Not enough data
7.9
63
Not enough data
Agentic AI - SMS Marketing
6.3
16
Not enough data
6.5
16
Not enough data
6.5
16
Not enough data
6.8
16
Not enough data
6.6
16
Not enough data
6.4
16
Not enough data
Local Listing ManagementHide 6 FeaturesShow 6 Features
Not enough data
8.6
139
Listing Management
Not enough data
8.7
111
|
Verified
Not enough data
8.5
98
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.7
109
|
Verified
Performance
Not enough data
8.7
117
|
Verified
Not enough data
8.7
120
|
Verified
Not enough data
8.8
80
Payment Processing
Not enough data
8.9
55
Not enough data
9.2
64
Not enough data
9.3
60
Not enough data
8.8
53
Administration
Not enough data
8.9
55
Not enough data
8.8
46
Not enough data
8.1
61
Not enough data
Feature Not Available
Not enough data
8.5
50
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Payment Options
Not enough data
8.5
45
Not enough data
9.4
63
Security
Not enough data
Feature Not Available
Platform
Not enough data
8.5
50
Not enough data
8.6
44
Social Media ManagementHide 20 FeaturesShow 20 Features
Not enough data
8.6
200
Content & Collaboration
Not enough data
8.9
141
Not enough data
8.3
140
Not enough data
8.3
124
Not enough data
8.0
116
Not enough data
8.4
127
Not enough data
8.7
110
Social Management
Not enough data
8.8
160
Not enough data
8.9
171
Not enough data
8.8
166
Not enough data
8.9
163
Not enough data
Feature Not Available
Not enough data
8.5
110
Not enough data
8.6
52
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
7.4
115
Not enough data
Platform Basics
8.3
110
Not enough data
8.5
106
Not enough data
Platform Data
7.6
108
Not enough data
7.4
103
Not enough data
7.6
107
Not enough data
7.5
107
Not enough data
Platform Additional Functionality
7.7
105
Not enough data
7.6
104
Not enough data
Feature Not Available
Not enough data
Agentic AI - Customer Journey Analytics
6.5
31
Not enough data
6.4
30
Not enough data
6.7
30
Not enough data
6.6
30
Not enough data
Not enough data
7.3
72
Page Customization
Not enough data
8.0
63
Not enough data
7.7
67
Not enough data
7.3
61
Not enough data
7.4
61
Page Optimization
Not enough data
7.1
45
Not enough data
7.4
58
Not enough data
6.8
47
Not enough data
6.1
43
Integrations
Not enough data
7.2
55
Not enough data
8.4
61
Not enough data
7.6
54
Generative AI
Not enough data
6.6
18
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Not enough data
7.7
111
Lead Monitoring
Not enough data
8.2
98
Not enough data
8.0
93
Not enough data
7.1
81
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
7.4
84
Not enough data
7.9
90
Not enough data
6.4
70
Not enough data
7.4
85
Analytics
Not enough data
8.2
90
Not enough data
7.7
93
Customization
Not enough data
7.7
97
Not enough data
8.1
94
Not enough data
7.9
94
Not enough data
7.8
88
Online Appointment SchedulingHide 21 FeaturesShow 21 Features
Not enough data
8.4
86
Notifications
Not enough data
8.9
79
Not enough data
8.9
79
Not enough data
9.0
77
Settings
Not enough data
8.6
71
Not enough data
8.9
78
Not enough data
8.9
79
Personalization
Not enough data
8.9
75
Not enough data
8.9
74
Integrations
Not enough data
8.6
68
Not enough data
9.1
74
Not enough data
8.7
74
Not enough data
8.1
61
Not enough data
8.6
74
Generative AI
Not enough data
7.5
36
Not enough data
7.3
31
Not enough data
7.4
30
Not enough data
7.4
30
Not enough data
7.3
30
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
15
Not enough data
WhatsApp Messaging - WhatsApp Marketing
8.5
14
Not enough data
9.0
13
Not enough data
8.5
13
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
8.5
12
Not enough data
8.2
13
Not enough data
Feature Not Available
Not enough data
8.2
13
Not enough data
Not enough data
7.2
29
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
7.5
27
Not enough data
7.5
26
Not enough data
7.2
26
Discovery
Not enough data
7.6
27
Not enough data
7.1
26
Not enough data
6.9
21
Management
Not enough data
6.8
21
Not enough data
7.6
22
Platform
Not enough data
6.9
22
Not enough data
6.9
25
6.3
32
Not enough data
Agentic AI - Personalization
6.4
32
Not enough data
6.2
32
Not enough data
6.4
32
Not enough data
6.2
32
Not enough data
6.2
32
Not enough data
6.2
32
Not enough data
RCS Business MessagingHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
Not enough data
8.4
175
Consumer Intelligence
Not enough data
8.6
136
|
Verified
Not enough data
8.4
136
|
Verified
Not enough data
8.2
132
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
7.8
110
|
Verified
Not enough data
8.8
147
|
Verified
Media Monitoring
Not enough data
8.9
152
|
Verified
Not enough data
8.8
153
|
Verified
Not enough data
8.6
142
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
7.2
41
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.4
517
Not enough data
Analysis
7.5
383
Not enough data
7.7
472
|
Verified
Not enough data
7.1
341
|
Verified
Not enough data
6.9
369
|
Verified
Not enough data
Campaigns
7.6
328
|
Verified
Not enough data
9.0
461
|
Verified
Not enough data
7.6
310
Not enough data
6.6
231
Not enough data
8.9
440
|
Verified
Not enough data
8.7
453
|
Verified
Not enough data
Engagement
7.5
266
Not enough data
Platform
8.3
390
Not enough data
8.2
362
|
Verified
Not enough data
7.9
319
Not enough data
Agentic AI - Mobile Marketing
6.5
40
Not enough data
6.7
42
Not enough data
6.7
40
Not enough data
6.6
40
Not enough data
6.5
40
Not enough data
6.5
41
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Braze
Braze
Small-Business(50 or fewer emp.)
17.3%
Mid-Market(51-1000 emp.)
56.8%
Enterprise(> 1000 emp.)
25.9%
Thryv
Thryv
Small-Business(50 or fewer emp.)
90.4%
Mid-Market(51-1000 emp.)
8.3%
Enterprise(> 1000 emp.)
1.3%
Reviewers' Industry
Braze
Braze
Financial Services
12.1%
Marketing and Advertising
7.3%
Information Technology and Services
6.4%
Health, Wellness and Fitness
6.3%
Food & Beverages
5.7%
Other
62.3%
Thryv
Thryv
Marketing and Advertising
13.8%
Health, Wellness and Fitness
6.9%
Professional Training & Coaching
5.7%
Real Estate
5.1%
Construction
4.9%
Other
63.6%
Alternatives
Braze
Braze Alternatives
Iterable
Iterable
Add Iterable
MoEngage
MoEngage
Add MoEngage
Insider One
Insider One
Add Insider One
Klaviyo
Klaviyo
Add Klaviyo
Thryv
Thryv Alternatives
Vendasta AI Platform
Vendasta AI Platform
Add Vendasta AI Platform
Birdeye
Birdeye
Add Birdeye
Yext
Yext
Add Yext
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
Discussions
Braze
Braze Discussions
What is Braze used for?
4 Comments
Nikola R.
NR
Marketing automation across various channels Read more
Monty the Mongoose crying
Braze has no more discussions with answers
Thryv
Thryv Discussions
Is KEAP an Infusionsoft?
4 Comments
TJ N.
TN
Keap is an Infusionsoft product.Read more
What is Thryv software?
3 Comments
Jeffrey M.
JM
A software solution to help you run your ENTIRE business! Get your life back from the chaos that is un-organization!Read more
What else should I be using to fully benefit from the platform?
3 Comments
Marian S.
MS
Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just...Read more
Braze
Braze
Optimized for quick response
Thryv
Thryv
Optimized for quick response