It's the best multichannel tool that I have used. The platform is quite user-friendly and makes creating complex user journeys easy. What is more, the customer service and resources available to learn are very helpful. I also enjoy that they are constantly...
There was a rush to get onboarded and we were not onboarded during that 3 month or so period. If you have a question, you just get sent confusing documentation. It is also really hard to get help from technical support. I think customer success managers...
Semeon is an advanced text analytics platform specializing in Voice of the Customer data analysis. It enables brands to overcome language complexity and gain deep insights into customer sentiments, preferences, and needs. Semeon detects subtle language...
It's sometime very slow due to some technical issue
It's the best multichannel tool that I have used. The platform is quite user-friendly and makes creating complex user journeys easy. What is more, the customer service and resources available to learn are very helpful. I also enjoy that they are constantly...
Semeon is an advanced text analytics platform specializing in Voice of the Customer data analysis. It enables brands to overcome language complexity and gain deep insights into customer sentiments, preferences, and needs. Semeon detects subtle language...
There was a rush to get onboarded and we were not onboarded during that 3 month or so period. If you have a question, you just get sent confusing documentation. It is also really hard to get help from technical support. I think customer success managers...
It's sometime very slow due to some technical issue