G2 reviewers report that Brand24 excels in user experience, particularly with its intuitive interface and quick setup process. Users appreciate features like the AI Insights report, which provides a concise summary for clients with minimal effort required.
Users say that Brand24's social listening capabilities are a standout feature, allowing brands to monitor conversations and respond promptly. This is highlighted by feedback on the accuracy of sentiment analysis and the instant detection of social media mentions, which are crucial for managing digital reputation.
Reviewers mention that while Webz.io offers a reliable and stable API, it may not match the comprehensive monitoring features of Brand24. Users appreciate the user-friendly filters in API endpoints, but some feel that the overall functionality lacks the depth found in Brand24's offerings.
According to verified reviews, Brand24 has a significantly higher G2 Score, indicating greater overall satisfaction among users. This is reflected in the number of recent reviews, with Brand24 receiving 22 in the last 90 days compared to Webz.io's absence of recent feedback.
Users highlight that Brand24's reporting capabilities, including customizable PDF reports, are incredibly handy for businesses. This feature allows users to easily share insights with stakeholders, a functionality that Webz.io does not emphasize as strongly.
Reviewers note that while Webz.io provides excellent support and communication, Brand24's quality of support is rated even higher. Users have praised Brand24 for its responsiveness and helpfulness, which enhances the overall user experience.
Keep your online reputation safe — Follow positive comments from brand ambassadors and reply to dissatisfied customers before the story overtakes...Read more
Who will benefit from using Brand24 tool?
1 Comment
Official Response from Brand24
Brand24's dashboard was designed to be usable both for small business owners and large enterprises. There is no such a thing as too small business for...Read more
What are the key differentiators of Brand24 from the competition?
1 Comment
Official Response from Brand24
Brand24 is more user-friendly and is much more cost-effective. Most of monitoring tools are have outdated interface, designed for analysts rather than...Read more
Webhose provides web data coverage for the open, deep and dark web. On the open web, this includes white hat data from blog posts, news articles, online...Read more
What networks does Webhose cover on the Dark Web?
1 Comment
Official Response from Webz.io
Webhose’s comprehensive coverage of the dark networks includes millions of sites, files, marketplaces and messaging platforms crawled daily. This includes...Read more
How can I access the Dark Web?
1 Comment
Official Response from Webz.io
Due to the nature of the data available, Webhose’s Cyber API is not available to all of our customers. To find out if your organization qualifies to receive...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.