Compare Bloomfire and Confluence 
At a Glance
Market Segments
Mid-Market (51.0% of reviews)
Mid-Market (48.3% of reviews)
Entry-Level Pricing
Contact Us 25 Users Per Year
$10 per month
Bloomfire
Star Rating
(457)4.6 out of 5
Market Segments
Mid-Market (51.0% of reviews)
Entry-Level Pricing
Contact Us 25 Users Per Year
Browse all 3 pricing plansConfluence
Star Rating
(3,797)4.1 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Entry-Level Pricing
$10 per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Confluence excels in Database Management with a score of 9.3, making it a strong choice for teams needing robust data handling capabilities. In contrast, Bloomfire's focus on Knowledge Sharing shines with a score of 9.5, indicating its strength in facilitating collaboration and information dissemination.
- Reviewers mention that Bloomfire's Ease of Use is significantly higher at 9.1 compared to Confluence's 7.9, suggesting that users find Bloomfire more intuitive and user-friendly, which can lead to quicker onboarding and adoption.
- G2 users highlight that Confluence's Content Editor is rated at 8.8, providing a solid editing experience, while Bloomfire's File Viewing feature scores 9.2, indicating superior functionality for users who prioritize seamless content access and viewing.
- Users on G2 report that Bloomfire's Quality of Support is rated at 9.1, which is notably higher than Confluence's 8.0, suggesting that Bloomfire may offer more responsive and effective customer service, a critical factor for teams needing assistance.
- Reviewers say that Confluence's Versioning and Version History feature scores 8.9, which is beneficial for teams needing to track changes over time, while Bloomfire's similar feature is rated slightly lower at 9.0, indicating a competitive edge in version control.
- Users report that Bloomfire's Notifications feature scores 9.2, enhancing user engagement and keeping teams informed, whereas Confluence's score of 8.6 suggests it may not be as effective in keeping users updated on important changes or discussions.
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Pricing
Entry-Level Pricing
Bloomfire
Team
Contact Us
25 Users Per Year
Single Team Access - For teams just starting out with knowledge management
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge
Confluence
Team collaboration
$10
per month
- Unlimited workspaces
- Rich content editor
- Page hierarchy and versioning
Free Trial
Bloomfire
No trial information availableConfluence
Free Trial is available
Ratings
Meets Requirements
9.0
380
8.5
3,235
Ease of Use
9.1
383
7.9
3,253
Ease of Setup
8.8
151
8.0
780
Ease of Admin
8.9
144
7.9
737
Quality of Support
9.1
294
8.0
2,133
Has the product been a good partner in doing business?
9.1
132
8.4
656
Product Direction (% positive)
8.3
366
7.3
3,183
Features by Category
Content Management
9.8
7
Not enough data
9.7
5
Not enough data
9.7
6
Not enough data
Content Discovery
8.9
6
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.3
50
Not enough data
9.4
51
Not enough data
8.9
49
Not enough data
Knowledge Management
9.2
77
Not enough data
9.2
61
Not enough data
8.9
60
Not enough data
Compliance
9.1
53
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.7
45
Not enough data
Customer Support
8.9
77
Not enough data
8.8
66
Not enough data
8.7
57
Not enough data
Data Security
9.0
43
Not enough data
8.8
45
Not enough data
9.2
48
Not enough data
8.8
49
Not enough data
Administration
8.6
55
Not enough data
9.0
62
Not enough data
9.1
69
Not enough data
Generative AI
9.3
10
Not enough data
Account Options
9.5
81
Not enough data
8.9
54
Not enough data
9.2
60
Not enough data
9.3
68
Not enough data
9.4
84
Not enough data
9.7
77
Not enough data
Q&A Tools
9.4
86
Not enough data
9.5
92
Not enough data
9.4
92
Not enough data
Feature Not Available
Not enough data
9.4
57
Not enough data
9.4
18
Not enough data
9.6
16
Not enough data
9.4
18
Not enough data
9.4
18
Not enough data
Knowledge Pages
9.1
68
8.5
510
9.1
85
8.5
494
9.2
99
8.7
543
9.0
74
8.9
513
8.7
56
8.5
421
7.3
33
8.2
207
8.4
35
8.8
253
Knowledge Dissemination
9.1
74
8.4
436
9.0
82
8.7
519
9.5
92
9.2
562
9.2
89
8.6
548
9.0
42
8.2
250
8.7
33
8.2
204
9.1
38
8.9
246
8.2
30
8.5
229
8.6
35
8.8
228
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bloomfire and Confluence are categorized as Knowledge Base
Reviews
Reviewers' Company Size
Bloomfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.3%
Information Technology and Services
9.0%
Insurance
5.9%
Marketing and Advertising
5.6%
Education Management
4.3%
Other
65.9%
Computer Software
20.5%
Information Technology and Services
19.3%
Internet
6.9%
Financial Services
5.5%
Marketing and Advertising
4.1%
Other
43.7%
Most Helpful Reviews
Bloomfire
Most Helpful Favorable Review
Jess V.
Verified User in Marketing and Advertising
Bloomfire is so simple and clean - it's easy for users to figure out and it's easy for admin to set up and maintain. The company has their sales, onboarding, and support processes dialed - when you send a support ticket, you get an answer promptly, and...
Most Helpful Critical Review
Verified User in Veterinary
Cost - very expensive platform, a lot of features are not needed by our business but we still pay for them. As an overseas customer we don't really feel valued.
Confluence
Most Helpful Favorable Review
Verified User in Computer Software
I like a lot of the macros offered and make use of several of them (I think we also have a few extra ones). I also like how you can integrate portions of JIRA and Balsamiq, using the macros, this comes in handy with my spec pages.
Most Helpful Critical Review
Collin C.
Verified User in Computer Software
Search is a pain. The more questions are asked in Q&A, the more difficult it becomes to find what you want, because it seems like questions are prioritized over stable doc pages. Search seems to default to "or" so searching for "product feature" will show...
Jess V.
Verified User in Marketing and Advertising
Bloomfire is so simple and clean - it's easy for users to figure out and it's easy for admin to set up and maintain. The company has their sales, onboarding, and support processes dialed - when you send a support ticket, you get an answer promptly, and...
Verified User in Computer Software
I like a lot of the macros offered and make use of several of them (I think we also have a few extra ones). I also like how you can integrate portions of JIRA and Balsamiq, using the macros, this comes in handy with my spec pages.
Verified User in Veterinary
Cost - very expensive platform, a lot of features are not needed by our business but we still pay for them. As an overseas customer we don't really feel valued.
Collin C.
Verified User in Computer Software
Search is a pain. The more questions are asked in Q&A, the more difficult it becomes to find what you want, because it seems like questions are prioritized over stable doc pages. Search seems to default to "or" so searching for "product feature" will show...
Discussions
Is there a mobile version?
11 comments
DA
I'm sorry, I can't assist with that.Read more
Is Bloomfire mobile-friendly?
1 comment
Official Response from Bloomfire
We have mobile apps for both iOs and Android.Read more
Can I customize my Bloomfire community?
1 comment
EM
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
What is confluence tool used for?
6 comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
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