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Compare Blackbaud Enterprise Fundraising CRM and Salesforce Nonprofit Cloud 
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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (61.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Blackbaud Enterprise Fundraising CRM
Star Rating
(43)3.4 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Blackbaud Enterprise Fundraising CRMSalesforce Nonprofit Cloud
Star Rating
(85)4.1 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce Nonprofit CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Nonprofit Cloud excels in reporting capabilities, with a score of 9.0, while Blackbaud CRM falls short at 5.3. Reviewers mention that the detailed reporting features allow for better insights into donor behavior and campaign effectiveness.
- Reviewers mention that Salesforce Nonprofit Cloud's automation features are highly rated at 8.7, significantly outperforming Blackbaud CRM's 4.7. Users say that the automation tools streamline processes, making it easier to manage donor communications and follow-ups.
- G2 users highlight the superior interaction tracking in Salesforce Nonprofit Cloud, scoring 9.2 compared to Blackbaud CRM's 5.3. Users report that this feature helps organizations maintain better relationships with their constituents by tracking engagement history effectively.
- Users on G2 indicate that the donor profiles in Salesforce Nonprofit Cloud are robust, scoring 9.0, while Blackbaud CRM's profiles are rated at 6.3. Reviewers mention that the comprehensive donor profiles in Salesforce allow for personalized communication and targeted fundraising efforts.
- Reviewers say that the ease of setup is a significant advantage for Salesforce Nonprofit Cloud, with a score of 6.3, compared to Blackbaud CRM's 4.6. Users report that the intuitive setup process in Salesforce allows organizations to get up and running quickly without extensive technical support.
- Users report that Salesforce Nonprofit Cloud's quality of support is rated at 7.5, while Blackbaud CRM's support is lower at 6.5. Reviewers mention that responsive customer service and helpful resources in Salesforce contribute to a better overall user experience.
Pricing
Entry-Level Pricing
Blackbaud Enterprise Fundraising CRM
No pricing availableSalesforce Nonprofit Cloud
No pricing availableFree Trial
Blackbaud Enterprise Fundraising CRM
No trial information availableSalesforce Nonprofit Cloud
No trial information availableRatings
Meets Requirements
7.1
36
8.0
57
Ease of Use
6.6
36
7.3
59
Ease of Setup
4.3
16
6.2
39
Ease of Admin
5.3
17
6.8
39
Quality of Support
6.3
34
7.5
53
Has the product been a good partner in doing business?
4.5
17
7.9
42
Product Direction (% positive)
5.2
34
8.4
58
Features by Category
Administration
6.2
7
9.1
9
6.4
7
9.3
9
5.2
7
7.8
6
7.1
7
9.0
8
Fundraising
5.7
7
8.5
8
3.6
6
9.7
6
Not enough data
9.0
5
4.2
6
9.3
5
Not enough data
Not enough data
3.6
7
Not enough data
Marketing
5.3
5
9.4
6
Not enough data
9.3
5
Platform Basics
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
9.2
8
Case Management
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.1
6
Platform Additional Functionality
Not enough data
8.8
8
Not enough data
8.1
6
Platform Data
Not enough data
8.5
8
Not enough data
9.3
7
Administration
Not enough data
8.3
9
Not enough data
7.7
8
Not enough data
8.0
9
Not enough data
7.1
7
Not enough data
8.9
9
Donor Management
Not enough data
8.1
8
Not enough data
8.1
7
Not enough data
8.1
9
Not enough data
7.1
7
Interoperability
Not enough data
8.3
6
Not enough data
8.6
7
Not enough data
8.3
7
Constituent Management
5.7
7
|
Verified
7.2
12
|
Verified
3.7
5
|
Verified
7.8
10
|
Verified
4.2
6
|
Verified
7.2
9
|
Verified
Marketing Automation
4.2
6
|
Verified
6.7
11
|
Verified
4.7
6
|
Verified
7.6
11
|
Verified
5.6
6
|
Verified
7.6
12
|
Verified
5.7
5
|
Verified
7.2
9
|
Verified
Workflow Automation
5.6
6
|
Verified
7.3
10
|
Verified
6.4
6
|
Verified
8.2
13
|
Verified
4.7
6
|
Verified
8.8
12
|
Verified
Reporting & Analytics
5.6
6
|
Verified
8.8
12
|
Verified
6.4
6
|
Verified
8.8
12
|
Verified
5.0
5
|
Verified
8.3
11
|
Verified
Integrations
6.3
5
|
Verified
7.6
9
|
Verified
6.7
6
|
Verified
7.3
11
|
Verified
6.7
5
|
Verified
7.3
10
|
Verified
Feature Not Available
7.3
8
|
Verified
Agentic AI - Nonprofit CRM
Not enough data
Not enough data
Not enough data
Not enough data
Proposal Management
Not enough data
8.6
6
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
8
|
Verified
Fund Tracking
Not enough data
7.8
6
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
7.9
7
|
Verified
Impact & Outcomes
Not enough data
8.6
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
7.9
8
|
Verified
Grant Prospecting
Not enough data
8.1
6
|
Verified
Not enough data
8.3
5
|
Verified
Compliance
Not enough data
7.7
5
|
Verified
Not enough data
8.1
6
|
Verified
Integrations
Not enough data
8.3
5
|
Verified
Not enough data
8.6
7
|
Verified
Volunteer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement & Communication Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Blackbaud Enterprise Fundraising CRM and Salesforce Nonprofit Cloud are categorized as Nonprofit CRM and Fundraising
Unique Categories
Blackbaud Enterprise Fundraising CRM has no unique categories
Salesforce Nonprofit Cloud is categorized as Human Services, Grant Management, Volunteer Management, and Donor Management
Reviews
Reviewers' Company Size
Blackbaud Enterprise Fundraising CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Nonprofit Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
33.3%
Non-Profit Organization Management
31.0%
Fund-Raising
9.5%
Education Management
7.1%
Religious Institutions
4.8%
Other
14.3%
Non-Profit Organization Management
58.8%
Hospital & Health Care
3.8%
Fund-Raising
3.8%
Education Management
3.8%
Information Technology and Services
2.5%
Other
27.5%
Alternatives
Discussions
Blackbaud Enterprise Fundraising CRM has no discussions with answers
What's the next five year plan for Salesforce.org Nonprofit Cloud?
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AB
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Salesforce training in pune
Salesforce added native Backup and Restore feature
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1 Comment
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