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Compare Bigin by Zoho CRM and Outreach 
Featured Products
At a Glance
Market Segments
Small-Business (90.3% of reviews)
Mid-Market (59.7% of reviews)
Entry-Level Pricing
$7.00
Contact Us
Bigin by Zoho CRM
Star Rating
(719)4.6 out of 5
Market Segments
Small-Business (90.3% of reviews)
Pros & Cons
Entry-Level Pricing
$7.00
Browse all 3 pricing plansOutreach
Star Rating
(3,523)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Outreach excels in sales engagement, with users praising its AI-driven automation and comprehensive workflow tools. Many appreciate how it streamlines multichannel outreach and provides actionable insights, making it a powerful tool for sales teams.
- Users say Bigin by Zoho CRM stands out for its user-friendly interface and simplicity. Reviewers highlight the clean layout of the pipelines, which makes it easy to move leads through different stages, contributing to a smoother workflow without a steep learning curve.
- According to verified reviews, Outreach has a strong focus on sales analytics, with users noting the detailed reports that help in making informed decisions. This feature is particularly beneficial for teams looking to enhance their sales strategies based on data-driven insights.
- Reviewers mention that Bigin by Zoho CRM offers excellent customer support and integration capabilities with commonly used applications. Users appreciate the responsiveness of the support team, which adds to the overall positive experience of using the software.
- G2 reviewers highlight that while Outreach has robust features for email tracking and automation, some users feel it could improve in areas like ease of setup. A few have reported challenges in configuring the software to match their specific workflows.
- Users report that Bigin by Zoho CRM, while catering primarily to small businesses, provides a solid foundation for task management and workflow performance. This makes it a great choice for teams looking for a straightforward CRM solution that doesn't compromise on essential features.
Pricing
Entry-Level Pricing
Bigin by Zoho CRM
Express
$7.00
$7/user/month - Billed Annually
- Team Pipelines (3)
- 50,000 Records
- Instant Workflows (10)
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
Bigin by Zoho CRM
Free Trial is available
Outreach
No trial information availableRatings
Meets Requirements
8.6
649
8.7
2,672
Ease of Use
9.1
666
8.3
2,688
Ease of Setup
8.8
558
7.7
850
Ease of Admin
8.8
423
7.8
774
Quality of Support
8.5
589
8.3
2,428
Has the product been a good partner in doing business?
8.6
400
8.5
760
Product Direction (% positive)
9.3
644
8.5
2,502
Features by Category
Sales Force Automation
8.7
454
Not enough data
Feature Not Available
Not enough data
8.8
462
Not enough data
8.6
449
Not enough data
Feature Not Available
Not enough data
8.2
408
Not enough data
8.2
405
Not enough data
7.9
366
Not enough data
Feature Not Available
Not enough data
Marketing Automation
8.0
394
Not enough data
7.9
385
Not enough data
8.5
419
Not enough data
7.6
374
Not enough data
Customer Support
8.0
386
Not enough data
7.9
385
Not enough data
8.0
376
Not enough data
7.6
375
Not enough data
8.0
363
Not enough data
Reporting & Analytics
8.2
351
Not enough data
8.4
385
Not enough data
7.9
331
Not enough data
Mobile & Social
7.6
341
Not enough data
7.4
343
Not enough data
8.2
345
Not enough data
Platform
8.2
400
Not enough data
8.4
404
Not enough data
8.7
401
Not enough data
8.0
366
Not enough data
Feature Not Available
Not enough data
8.0
319
Not enough data
8.9
388
Not enough data
Feature Not Available
Not enough data
Integration
8.4
343
Not enough data
7.9
334
Not enough data
7.9
315
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
7.5
68
Not enough data
7.6
67
Not enough data
7.7
68
Not enough data
7.5
67
Not enough data
7.2
68
Not enough data
7.6
68
Not enough data
7.7
70
Not enough data
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
7.5
35
Not enough data
8.2
37
Not enough data
8.2
39
Organization
Not enough data
8.0
34
Not enough data
8.1
36
Not enough data
8.1
34
Performance Analysis
Not enough data
7.4
39
Not enough data
8.3
42
Sales Analysis
Not enough data
7.4
38
Not enough data
7.9
39
Generative AI
Not enough data
7.9
26
Not enough data
7.7
25
Agentic AI - AI Sales Assistant
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
9.7
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Integrated Workflows
8.6
166
8.7
1010
|
Verified
8.3
171
9.1
1058
|
Verified
7.7
149
8.4
871
|
Verified
8.0
141
8.2
797
|
Verified
8.6
160
8.5
1010
|
Verified
8.2
172
8.6
400
8.4
155
8.2
348
Repeatability and Reportability
8.0
146
8.4
862
|
Verified
8.5
158
8.6
947
|
Verified
8.4
145
8.5
926
|
Verified
Feature Not Available
7.8
773
|
Verified
7.0
137
7.0
315
AI and Automation
8.1
148
7.8
339
7.8
144
7.3
308
7.3
140
7.7
347
7.4
143
7.3
299
6.7
140
7.0
291
Generative AI
Feature Not Available
6.7
139
Agentic AI - Sales Engagement
7.8
23
6.5
27
8.0
22
7.3
27
8.3
23
7.8
28
7.9
22
6.4
27
8.0
20
6.9
27
8.0
22
7.0
28
8.1
24
7.0
26
Call Analytics
Not enough data
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.7
95
Not enough data
7.9
99
Generative AI
Not enough data
7.5
40
Agentic AI - Conversation Intelligence
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.3
12
7.7
5
8.3
11
6.0
5
8.8
12
5.7
5
Incentives
7.6
90
7.5
194
8.0
96
8.2
235
|
Verified
7.0
92
7.0
166
|
Verified
7.7
92
8.3
246
|
Verified
Personalization
8.3
98
8.3
264
|
Verified
8.1
96
7.9
271
|
Verified
8.5
100
8.3
323
|
Verified
8.2
94
8.1
228
|
Verified
Administrative
8.3
94
8.7
307
|
Verified
8.1
92
8.4
259
|
Verified
Feature Not Available
8.5
265
Agentic AI - Email Tracking
7.1
13
7.3
16
7.3
13
7.1
17
6.9
13
7.9
17
7.1
13
6.4
16
7.3
13
6.4
16
7.2
13
6.3
16
7.2
12
6.5
16
Analytics
8.0
95
8.8
1438
Feature Not Available
8.4
1379
Feature Not Available
Feature Not Available
Customizations
8.3
100
8.8
1405
7.9
95
8.9
1431
8.3
100
8.5
1405
8.0
92
8.3
1056
8.1
92
9.0
1447
Generative AI
Feature Not Available
6.8
162
Agentic AI - Sales Analytics
8.2
11
7.0
9
8.3
11
8.1
9
8.5
11
6.9
8
7.9
11
6.9
8
8.0
11
6.9
8
Data Sourcing
7.8
120
7.7
159
8.3
119
7.9
174
8.3
113
Feature Not Available
8.3
114
8.1
188
8.2
115
7.6
168
Predictive Analytics
7.7
122
7.3
142
7.7
121
7.5
136
7.3
117
7.0
127
7.8
125
7.4
135
Sales Management
8.8
130
8.0
149
7.6
123
Feature Not Available
8.0
122
7.8
164
8.3
128
8.8
189
Agentic AI - Outbound Call Tracking
7.2
10
5.2
10
7.3
10
5.5
10
Calling
7.0
56
8.5
813
6.8
55
7.9
906
7.3
56
8.4
1032
7.4
55
8.8
1089
6.7
9
5.5
14
Contacts
8.2
60
8.6
1146
7.8
57
8.0
985
8.1
59
8.4
1066
Insights
8.3
56
8.3
1092
|
Verified
8.2
57
8.4
1051
6.5
55
7.7
594
7.6
60
9.1
1191
7.8
55
8.1
1036
7.2
9
6.7
13
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Feedback
Not enough data
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
21
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bigin by Zoho CRM and Outreach are categorized as Sales Engagement, Outbound Call Tracking, Email Tracking, Sales Analytics, and Sales Performance Management
Unique Categories
Bigin by Zoho CRM is categorized as CRM
Outreach is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, AI Sales Assistant, Sales Coaching, and AI SDRs
Reviews
Reviewers' Company Size
Bigin by Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.1%
Marketing and Advertising
10.4%
Computer Software
5.8%
Consulting
4.8%
Education Management
4.8%
Other
63.2%
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.1%
Alternatives
Discussions
Does Bigin integrate with Zoho CRM?
2 Comments
AC
Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not...Read more
What is Zoho Bigin?
2 Comments
JM
It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to...Read more
What is Bigin used for?
1 Comment
AC
It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up.Read more
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
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