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Compare AskNicely and SurveyMonkey

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At a Glance
AskNicely
AskNicely
Star Rating
(993)4.7 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Information
Entry-Level Pricing
Contact Us Per Year
Browse all 2 pricing plans
SurveyMonkey
SurveyMonkey
Star Rating
(22,930)4.4 out of 5
Market Segments
Small-Business (36.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about SurveyMonkey
Featured Products

AskNicely vs SurveyMonkey

When assessing the two solutions, reviewers found AskNicely easier to use, set up, and administer. Reviewers also preferred doing business with AskNicely overall.

  • Reviewers felt that AskNicely meets the needs of their business better than SurveyMonkey.
  • When comparing quality of ongoing product support, reviewers felt that AskNicely is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of AskNicely over SurveyMonkey.
Pricing
Entry-Level Pricing
AskNicely
PLATFORM
Contact Us
Per Year
Browse all 2 pricing plans
SurveyMonkey
No pricing available
Free Trial
AskNicely
No trial information available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.3
838
9.0
20,150
Ease of Use
9.4
852
9.2
20,252
Ease of Setup
9.2
545
9.0
7,605
Ease of Admin
9.3
545
8.9
7,495
Quality of Support
9.4
754
8.6
14,263
Has the product been a good partner in doing business?
9.5
538
8.8
6,549
Product Direction (% positive)
9.1
838
7.7
19,711
Features by Category
9.0
1,077
Not enough data
Analytics
9.7
178
Not enough data
9.6
152
Not enough data
9.3
137
Not enough data
8.6
126
Not enough data
Customization
8.9
135
Not enough data
8.5
115
Not enough data
8.6
117
Not enough data
8.8
117
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
7.7
581
Feedback Management
Not enough data
7.2
56
Not enough data
7.6
56
Not enough data
7.9
55
Feedback Analysis
Not enough data
7.8
52
Not enough data
7.6
53
Not enough data
7.1
52
Feedback Sources
Not enough data
7.9
53
Not enough data
9.2
53
Not enough data
7.5
51
Not enough data
7.3
51
Generative AI
Not enough data
7.1
49
Not enough data
Feature Not Available
Not enough data
8.5
11,292
Survey Management
Not enough data
9.0
1092
Not enough data
8.9
1130
Not enough data
8.5
1053
Not enough data
8.8
1096
Survey Customization
Not enough data
8.5
892
Not enough data
8.3
923
Not enough data
8.2
827
Not enough data
8.2
653
Survey Insights
Not enough data
8.6
1047
Not enough data
8.1
691
Not enough data
8.6
997
Not enough data
8.4
891
Not enough data
8.5
1,209
Customization
Not enough data
8.8
150
Not enough data
8.5
134
Not enough data
8.9
154
Not enough data
8.8
163
Additional Functionality
Not enough data
8.3
120
Not enough data
7.8
99
Not enough data
8.4
142
Not enough data
8.1
100
Not enough data
8.8
147
Categories
Categories
Shared Categories
AskNicely
AskNicely
SurveyMonkey
SurveyMonkey
AskNicely and SurveyMonkey share no categories
Unique Categories
AskNicely
AskNicely is categorized as Experience Management
SurveyMonkey
SurveyMonkey is categorized as Online Form Builder, Survey, and Feedback Analytics
Reviews
Reviewers' Company Size
AskNicely
AskNicely
Small-Business(50 or fewer emp.)
43.8%
Mid-Market(51-1000 emp.)
47.7%
Enterprise(> 1000 emp.)
8.5%
SurveyMonkey
SurveyMonkey
Small-Business(50 or fewer emp.)
36.2%
Mid-Market(51-1000 emp.)
34.1%
Enterprise(> 1000 emp.)
29.7%
Reviewers' Industry
AskNicely
AskNicely
Computer Software
12.8%
Information Technology and Services
8.9%
Internet
5.6%
Health, Wellness and Fitness
4.9%
Marketing and Advertising
4.4%
Other
63.4%
SurveyMonkey
SurveyMonkey
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Non-Profit Organization Management
4.8%
Other
69.7%
Most Helpful Reviews
AskNicely
AskNicely
Most Helpful Favorable Review
CS
Cami Wilson S.
Verified User in Consumer Services

I just LOVE everything about Ask Nicely! It allows me to get honest feedback from my customers on how we are doing. When we get a "great" score I love giving my crew a shout out for a job well done...that's a true SHINE moment! It helps them take pride in...

Most Helpful Critical Review
Anderson C.
AC
Anderson C.
Verified User in Consumer Services

So far, I like all. AskNicely is wonderful.

SurveyMonkey
SurveyMonkey
Most Helpful Favorable Review
Sandi S.
SS
Sandi S.
Verified User in Entertainment

I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.

Most Helpful Critical Review
Pat M.
PM
Pat M.
Verified User in Market Research

The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...

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AskNicely
AskNicely Alternatives
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SurveyMonkey
SurveyMonkey Alternatives
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Discussions
AskNicely
AskNicely Discussions
Can you support different languages?
1 comment
Madeline A.
MA
Since you input the questions and answers, it should support different languages.Read more
Can I customise the survey?
1 comment
MS
You set up your survey with whatever question you want, and then they can have responses that dig further depending on their answer. So yes, you can...Read more
Does AskNicely integrate with JIRA?
1 comment
Stephanie G.
SG
Hi Drew! My name is Stephanie and I'm a G2 research analyst in marketing & advertising. Great question — it sounds like that integration would be super...Read more
SurveyMonkey
SurveyMonkey Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
Kalie B.
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable
5 comments
Tharwuah S.
TS
Yes, you can track their IP address but you select for your respondents to be anonymous, then it will not track their IP address. And if it tracks their IP...Read more