Some of our Customer Feedback is in relation to bugs. We track our issues in Development and having a link between three of AskNicely, Intercom, and JIRA would be awesome for our Team so that we can streamline our feedback process to take the bug or issue from the customer directly from AskNicely and link it to an issue in JIRA so that it can be tracked to that specific Customer and their feedback.
Hi Drew! My name is Stephanie and I'm a G2 research analyst in marketing & advertising. Great question — it sounds like that integration would be super helpful for your team. AskNicely has a full list of their native integrations here: https://www.asknicely.com/integrations. It doesn't look like they currently have an integration for Jira, but there is a button at the bottom of the page where you can suggest new integrations. Until they build one, you might be interested in checking out this Zapier app, which integrates AskNicely with Jira: https://zapier.com/app-directory/asknicely/integrations/jira. I hope this helps! Thanks for your question. -Stephanie
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