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At a Glance
Applied Epic
Applied Epic
Star Rating
(1,051)4.4 out of 5
Market Segments
Small-Business (81.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Applied Epic
HawkSoft
HawkSoft
Star Rating
(80)4.8 out of 5
Market Segments
Small-Business (95.0% of reviews)
Information
Entry-Level Pricing
Contact Us
Learn more about HawkSoft
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Applied Epic's Ease of Setup is rated at 6.9, which some find challenging, while HawkSoft shines with a score of 8.7, making it easier for new users to get started.
  • Reviewers mention that HawkSoft excels in Quality of Support with a score of 9.6, indicating a strong customer service experience, whereas Applied Epic, with a score of 8.8, is seen as slightly less responsive.
  • G2 users highlight that HawkSoft's Task Management features are rated at 9.5, providing a more streamlined experience for managing tasks compared to Applied Epic's score of 8.4, which some users find less intuitive.
  • Users on G2 say that HawkSoft's Reporting & Dashboards functionality, rated at 9.0, offers more comprehensive insights, while Applied Epic's score of 7.8 leaves some users wanting more detailed analytics.
  • Reviewers mention that HawkSoft's Payment Processing integration is rated at 9.3, making transactions smoother, whereas Applied Epic's score of 7.4 indicates potential issues with payment handling.
  • Users report that HawkSoft's Policy Management features, with a score of 9.5, are particularly robust, while Applied Epic's score of 8.9 suggests it may not offer the same level of detail and functionality in managing policies.
Featured Products
Pricing
Entry-Level Pricing
Applied Epic
No pricing available
HawkSoft
HawkSoft Subscription
Contact Us
Learn more about HawkSoft
Free Trial
Applied Epic
No trial information available
HawkSoft
No trial information available
Ratings
Meets Requirements
8.6
909
9.3
68
Ease of Use
8.0
919
9.2
68
Ease of Setup
7.1
536
8.7
40
Ease of Admin
7.7
395
9.2
39
Quality of Support
8.8
872
9.6
67
Has the product been a good partner in doing business?
8.6
409
9.5
39
Product Direction (% positive)
8.5
901
9.8
67
Features by Category
Property & Casualty Insurance Agency ManagementHide 12 FeaturesShow 12 Features
8.0
4,913
Not enough data
Platform Administration
7.3
318
Not enough data
8.5
437
Not enough data
8.2
443
Not enough data
7.3
371
Not enough data
8.1
409
Not enough data
7.8
406
Not enough data
8.5
433
Not enough data
Platform Basics
7.8
423
Not enough data
Platform Documentation
7.7
372
Not enough data
8.1
427
Not enough data
8.9
453
Not enough data
8.2
421
Not enough data
Insurance Claims ManagementHide 14 FeaturesShow 14 Features
6.8
420
Not enough data
Claims Submission - Insurance Claims Management
8.2
30
Not enough data
6.8
30
Not enough data
Claims Processing - Insurance Claims Management
7.2
30
Not enough data
8.1
30
Not enough data
6.8
30
Not enough data
Claims Tracking - Insurance Claims Management
7.6
31
Not enough data
6.8
29
Not enough data
Claims Settlement- Insurance Claims Management
6.0
30
Not enough data
6.3
30
Not enough data
6.0
30
Not enough data
Risk Management - Insurance Claims Management
6.3
30
Not enough data
5.9
30
Not enough data
Analytics and reporting - Insurance Claims Management
6.3
30
Not enough data
6.5
30
Not enough data
Insurance Agency Management SystemsHide 12 FeaturesShow 12 Features
8.0
7,716
9.0
544
Administration
7.6
626
8.5
34
8.5
697
9.3
50
8.1
635
8.5
36
7.1
566
8.3
48
7.8
679
9.0
53
7.4
529
9.3
43
8.0
681
9.0
52
8.4
696
9.5
50
Insurance Documentation
8.0
646
8.5
41
8.9
727
9.5
55
8.2
665
9.0
46
7.7
569
9.3
36
Categories
Categories
Shared Categories
Applied Epic
Applied Epic
HawkSoft
HawkSoft
Unique Categories
HawkSoft
HawkSoft has no unique categories
Reviews
Reviewers' Company Size
Applied Epic
Applied Epic
Small-Business(50 or fewer emp.)
81.2%
Mid-Market(51-1000 emp.)
17.4%
Enterprise(> 1000 emp.)
1.4%
HawkSoft
HawkSoft
Small-Business(50 or fewer emp.)
95.0%
Mid-Market(51-1000 emp.)
2.5%
Enterprise(> 1000 emp.)
2.5%
Reviewers' Industry
Applied Epic
Applied Epic
Insurance
94.2%
Accounting
2.6%
Financial Services
0.9%
Construction
0.6%
Information Technology and Services
0.2%
Other
1.5%
HawkSoft
HawkSoft
Insurance
95.0%
Retail
1.3%
Information Technology and Services
1.3%
Information Services
1.3%
Financial Services
1.3%
Other
0.0%
Most Helpful Reviews
Applied Epic
Applied Epic
Most Helpful Favorable Review
DT
Dawn T.
Verified User in Insurance

Capability and versatiity. Customer Support is very good when we need to work with them. Normally, they are able to resolve the problem on the first phone call.

Most Helpful Critical Review
RF
Rebecca F.
Verified User in Insurance

The implementation & migration were a nightmare for us. The Implementation Lead gave us incorrect information at every turn & made many, many mistakes; never taking responsibility for them. Six months in, we were still correcting things that came over...

HawkSoft
HawkSoft
Most Helpful Favorable Review
Verified User
G
Verified User in Insurance

Easy to learn for new employees in our co

Most Helpful Critical Review
Tannya B.
TB
Tannya B.
Verified User in Insurance

alot of the functions did not work correctly

Alternatives
Applied Epic
Applied Epic Alternatives
EZLynx
EZLynx
Add EZLynx
Guidewire InsuranceSuite
Guidewire
Add Guidewire InsuranceSuite
AMS360
AMS360
Add AMS360
QQCatalyst
QQCatalyst
Add QQCatalyst
HawkSoft
HawkSoft Alternatives
EZLynx
EZLynx
Add EZLynx
AMS360
AMS360
Add AMS360
QQCatalyst
QQCatalyst
Add QQCatalyst
Jenesis
Jenesis
Add Jenesis
Discussions
Applied Epic
Applied Epic Discussions
Accounting - Does your agency reconcile direct bill commission statements?
4 comments
MP
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Is there a way to add taxes and fees so that it carries over into the invoicing section?
3 comments
LM
Taxes and fees are processed as transactions to a policy. You can add custom transactions in Configure>Accounting>Transaction Codes.Read more
What is the best way to implement Best Practices for reports on renewal and new business retention?
2 comments
Tina B.
TB
If you forward to me your email address I can send to you the Criteria that I use for both.Read more
HawkSoft
HawkSoft Discussions
What is applied epic?
2 comments
George P.
GP
Applied Epic is another agency management software system.Read more
What does EZLynx cost?
1 comment
George P.
GP
Our agency has three locations and 20 users. We have the consumer quoting add-on for our website as well. The annual cost is approximately $4,500.Read more
Monty the Mongoose crying
HawkSoft has no more discussions with answers