Capability and versatiity. Customer Support is very good when we need to work with them. Normally, they are able to resolve the problem on the first phone call.
Their customer support has slowly been getting worse and worse, if they respond, it takes days, and most of the time you are given incorrect information, and once you probe to get someone that actually knows the system, then you can get things...
There are really good features but I felt can improve more.
Information is everywhere. It can be very overwhelming when it comes to where to find what. As well as this, some side tabs are very oddly named, making it hard to understand what category of information the menu contains.
Capability and versatiity. Customer Support is very good when we need to work with them. Normally, they are able to resolve the problem on the first phone call.
There are really good features but I felt can improve more.
Their customer support has slowly been getting worse and worse, if they respond, it takes days, and most of the time you are given incorrect information, and once you probe to get someone that actually knows the system, then you can get things...
Information is everywhere. It can be very overwhelming when it comes to where to find what. As well as this, some side tabs are very oddly named, making it hard to understand what category of information the menu contains.