Capability and versatiity. Customer Support is very good when we need to work with them. Normally, they are able to resolve the problem on the first phone call.
The implementation & migration were a nightmare for us. The Implementation Lead gave us incorrect information at every turn & made many, many mistakes; never taking responsibility for them. Six months in, we were still correcting things that came over...
Cloud based and agile, able to adapt to evolving insuretech environment
The terminology used is inaccurate. The flow of the GL and CP pages is average. The lack of email out functions is an issue. The Brokerage Manager is half-built. The lack of an efficient Renewal Process is absurd.
Capability and versatiity. Customer Support is very good when we need to work with them. Normally, they are able to resolve the problem on the first phone call.
Cloud based and agile, able to adapt to evolving insuretech environment
The implementation & migration were a nightmare for us. The Implementation Lead gave us incorrect information at every turn & made many, many mistakes; never taking responsibility for them. Six months in, we were still correcting things that came over...
The terminology used is inaccurate. The flow of the GL and CP pages is average. The lack of email out functions is an issue. The Brokerage Manager is half-built. The lack of an efficient Renewal Process is absurd.