G2 reviewers report that AppFolio Property Manager excels in user satisfaction, boasting a significantly higher overall score compared to Yardi Voyager. Users appreciate its intuitive interface, which allows for easy communication, drafting of notices and leases, and efficient tracking of maintenance requests.
Users say that AppFolio's implementation process is notably smooth, with many highlighting the helpful onboarding features that make it easy to get started. In contrast, Yardi Voyager has received feedback indicating that its setup can be more complex, which may pose challenges for new users.
According to verified reviews, AppFolio Property Manager shines in its day-to-day usability, with features like a robust tenant portal and maintenance service requests that streamline property management tasks. Yardi Voyager, while comprehensive, is often described as more cumbersome, especially for smaller property managers.
Reviewers mention that AppFolio's customer support is highly rated, with users noting the availability of resources like chat support to quickly resolve issues. In contrast, Yardi Voyager's support has received mixed reviews, with some users expressing a desire for more responsive assistance.
Users highlight AppFolio's strong reporting capabilities, which allow for easy access to important metrics and insights. Yardi Voyager does offer extensive reporting features, but some users find the navigation less intuitive, making it harder to locate specific reports quickly.
G2 reviewers indicate that AppFolio is particularly well-suited for small businesses, with a majority of its users coming from this segment. Yardi Voyager, while versatile for larger properties, may not cater as effectively to the needs of smaller property managers, who often seek simpler, more streamlined solutions.
Pricing
Entry-Level Pricing
AppFolio Property Manager
Core
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Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
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