The program is user friendly and they are continually updating and changing areas to better serve its customers needs. They support staff is very friendly and quick to respond to any issue you encounter.
Everything from the salesperson to the onboarding team has been beyond misleading. We were supposed to launch, but when we couldn't get our part together (lack of training), we had to postpone. We later found out that Appfolio wasn't anywhere close to...
MRI provides a bunch of different solutions for all aspects of property management. If there is something that does not work particularly well within their software, they allow for an API connection to other softwares.
As a client, the following is frustrating: 1.) Not able to attach statements to emails (statements are stored on MRI server with a link). This requires manual downloading and is labour intensive. (I believe MRI claim that this is a limitation due to email...
The program is user friendly and they are continually updating and changing areas to better serve its customers needs. They support staff is very friendly and quick to respond to any issue you encounter.
MRI provides a bunch of different solutions for all aspects of property management. If there is something that does not work particularly well within their software, they allow for an API connection to other softwares.
Everything from the salesperson to the onboarding team has been beyond misleading. We were supposed to launch, but when we couldn't get our part together (lack of training), we had to postpone. We later found out that Appfolio wasn't anywhere close to...
As a client, the following is frustrating: 1.) Not able to attach statements to emails (statements are stored on MRI server with a link). This requires manual downloading and is labour intensive. (I believe MRI claim that this is a limitation due to email...