Compare AppFolio Property Manager and CoStar COMPS 
At a Glance
Market Segments
Small-Business (89.0% of reviews)
Small-Business (47.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
AppFolio Property Manager
Star Rating
(576)4.6 out of 5
Market Segments
Small-Business (89.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AppFolio Property ManagerCoStar COMPS
Star Rating
(19)3.5 out of 5
Market Segments
Small-Business (47.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CoStar COMPSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AppFolio Property Manager excels in Tenant Screening with a score of 8.7, while CoStar COMPS falls short with a score of 7.6. Reviewers mention that AppFolio's screening process is thorough and user-friendly, making it easier to find reliable tenants.
- Reviewers mention that AppFolio's Maintenance Service Requests feature is highly rated at 9.0, providing a seamless experience for both property managers and tenants. In contrast, CoStar COMPS has a lower score of 6.3, with users expressing frustration over its maintenance management capabilities.
- Users on G2 highlight AppFolio's superior Document Management system, scoring 9.0, which allows for easy organization and access to important files. CoStar COMPS, with a score of 7.3, is noted for lacking the same level of efficiency in document handling.
- G2 users report that AppFolio's Online Payment feature is highly effective, scoring 9.2, making rent collection straightforward. In comparison, CoStar COMPS has a lower score of 5.5, with users mentioning difficulties in managing online payments.
- Reviewers mention that AppFolio's Property Accounting capabilities are robust, scoring 9.0, which helps users manage their finances effectively. CoStar COMPS, however, scores only 5.5 in this area, with users expressing concerns about its accounting functionalities.
- Users say that AppFolio's Member Management features, particularly Member Profiles and Member Database, are rated highly at 9.1 and 8.9 respectively, facilitating better communication and organization. CoStar COMPS, with lower scores, is seen as less effective in managing member information.
Featured Products
Sponsored
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(17)
Property Management
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Pricing
Entry-Level Pricing
AppFolio Property Manager
No pricing availableCoStar COMPS
No pricing availableFree Trial
AppFolio Property Manager
No trial information availableCoStar COMPS
No trial information availableRatings
Meets Requirements
9.0
503
7.2
17
Ease of Use
9.1
509
7.1
17
Ease of Setup
8.4
295
6.3
5
Ease of Admin
9.0
220
6.3
5
Quality of Support
8.5
487
6.3
15
Has the product been a good partner in doing business?
9.1
219
4.3
5
Product Direction (% positive)
9.5
497
6.6
17
Features by Category
Leasing
8.8
391
Not enough data
9.1
405
Not enough data
8.8
396
Not enough data
8.5
358
Not enough data
9.0
408
Not enough data
Building Operations
9.0
418
Not enough data
8.1
371
Not enough data
9.0
412
Not enough data
8.6
368
Not enough data
8.1
274
Not enough data
Accounting
9.0
410
Not enough data
9.2
428
Not enough data
8.7
376
Not enough data
8.6
338
Not enough data
9.1
419
Not enough data
Operations
9.2
295
Not enough data
9.0
262
Not enough data
8.9
277
Not enough data
8.8
276
Not enough data
8.3
234
Not enough data
8.8
275
Not enough data
8.9
279
Not enough data
8.7
256
Not enough data
Communication
9.1
75
Not enough data
8.2
57
Not enough data
9.1
68
Not enough data
8.1
50
Not enough data
7.6
53
Not enough data
Member Management
9.1
70
Not enough data
9.0
68
Not enough data
Property Management
9.3
67
Not enough data
9.1
74
Not enough data
8.9
67
Not enough data
Relationship Management
8.4
78
|
Verified
Not enough data
7.2
59
|
Verified
Not enough data
7.8
53
|
Verified
Not enough data
Presentation
7.9
55
|
Verified
Not enough data
7.8
39
Not enough data
7.4
43
|
Verified
Not enough data
7.6
33
Not enough data
Platform Branding
8.9
60
Not enough data
8.3
52
Not enough data
Platform Content
7.5
42
Not enough data
8.8
56
Not enough data
8.3
45
Not enough data
8.3
38
Not enough data
Platform Additional Functionality
8.8
60
Not enough data
Platform Integrations
7.8
38
Not enough data
7.4
38
Not enough data
8.1
40
Not enough data
Lease Administration Platform Features
9.0
221
7.4
7
9.0
219
5.5
7
8.8
200
6.3
8
9.0
224
7.3
8
8.3
185
6.3
5
8.4
163
7.7
5
8.5
156
6.4
7
8.3
161
6.7
6
8.8
232
8.1
9
9.1
235
8.5
9
Categories
Categories
Shared Categories
AppFolio Property Manager and CoStar COMPS are categorized as Lease Administration
Unique Categories
AppFolio Property Manager is categorized as Community Association Management, Real Estate Marketing, and Property Management
CoStar COMPS has no unique categories
Reviews
Reviewers' Company Size
AppFolio Property Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CoStar COMPS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
72.9%
Accounting
9.4%
Commercial Real Estate
6.5%
Non-Profit Organization Management
1.9%
Management Consulting
1.2%
Other
8.0%
Real Estate
47.4%
Commercial Real Estate
42.1%
Management Consulting
5.3%
Computer Software
5.3%
‐
Other
0.0%
Most Helpful Reviews
AppFolio Property Manager
Most Helpful Favorable Review
Ashley M.
Verified User in Real Estate
The system is incredibly user-friendly and allows for seamless, remote team training!
Most Helpful Critical Review
Devin B.
Verified User in Real Estate
Everything from the salesperson to the onboarding team has been beyond misleading. We were supposed to launch, but when we couldn't get our part together (lack of training), we had to postpone. We later found out that Appfolio wasn't anywhere close to...
CoStar COMPS
Most Helpful Favorable Review
Verified User in Real Estate
CoStar does a great job of creating an easy to navigate interface to utilize different comps and change criteria.
Most Helpful Critical Review
Carla R.
Verified User in Real Estate
Limits search range and ability to export certain comps in different formats e.i excel
Ashley M.
Verified User in Real Estate
The system is incredibly user-friendly and allows for seamless, remote team training!
Verified User in Real Estate
CoStar does a great job of creating an easy to navigate interface to utilize different comps and change criteria.
Devin B.
Verified User in Real Estate
Everything from the salesperson to the onboarding team has been beyond misleading. We were supposed to launch, but when we couldn't get our part together (lack of training), we had to postpone. We later found out that Appfolio wasn't anywhere close to...
Carla R.
Verified User in Real Estate
Limits search range and ability to export certain comps in different formats e.i excel
Discussions
What other programs can Appfolio link to?
3 comments
JL
Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
What software do property managers use?
2 comments
ME
AppFolio is a company that provides cloud-based software solutions for property management and legal industries.Read more
What is AppFolio property manager?
1 comment
PC
It is a property management system focused mainly on small residential properties.Read more
CoStar COMPS has no discussions with answers
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