Compare AnyDesk and Remote Desktop Service 
- Users report that AnyDesk excels in Ease of Use with a score of 9.3, making it a preferred choice for those who prioritize a user-friendly interface, while Remote Desktop Service lags behind with a score of 8.5.
- Reviewers mention that AnyDesk's Session Recording feature is highly rated at 8.8, providing users with valuable insights and documentation of remote sessions, whereas Remote Desktop Service struggles with a lower score of 5.8 in this area.
- G2 users highlight AnyDesk's superior Multi-Monitor Support with a score of 8.9, which is crucial for users who work with multiple screens, compared to Remote Desktop Service's less impressive performance in this category.
- Users on G2 appreciate AnyDesk's robust File Sharing capabilities, scoring 9.0, which allows for seamless transfer of files during remote sessions, while Remote Desktop Service's score of 7.4 indicates room for improvement.
- Reviewers say that AnyDesk's Product Direction is rated at 9.2, reflecting a strong commitment to innovation and user feedback, in stark contrast to Remote Desktop Service's low score of 5.8, suggesting potential stagnation.
- Users report that AnyDesk's Unattended Remote Access feature, with a score of 8.8, is highly effective for remote support scenarios, while Remote Desktop Service's score of 8.0 indicates it may not be as reliable in unattended situations.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
It accelerates the problem-solving process of the IT department for all of us and helps to manage access to the remote desktops. This lets me connect to other machines and work on cloud-based projects or access my workplace computer at home. To enable other...
Biggest "con" has been in dealing with the company. I used a paid version of the software for a year. I enjoyed it, but when it came time for my renewal I figured I would see what else was out there - always with the plan to come back to AnyDesk if I...
What I like best is that I can log in to my business partners’ computers (They live in China) and access everything without having to constantly send and exchange information though emails.
Connectivity issues and timeouts created difficulties for users.
It accelerates the problem-solving process of the IT department for all of us and helps to manage access to the remote desktops. This lets me connect to other machines and work on cloud-based projects or access my workplace computer at home. To enable other...
What I like best is that I can log in to my business partners’ computers (They live in China) and access everything without having to constantly send and exchange information though emails.
Biggest "con" has been in dealing with the company. I used a paid version of the software for a year. I enjoyed it, but when it came time for my renewal I figured I would see what else was out there - always with the plan to come back to AnyDesk if I...
Connectivity issues and timeouts created difficulties for users.
