G2 reviewers report that Avalara excels in overall user satisfaction, reflected in its higher G2 Score. Users appreciate how it streamlines the monthly sales and use tax process through automation, making it easier to manage exemption certificates.
Users say Anrok shines in its ease of implementation, with many noting that the setup process was quick and efficient, often taking just a week. This is particularly beneficial for businesses looking to get up and running without extensive delays.
Reviewers mention that while Avalara has a robust feature set, some users find it challenging to match their specific workflow needs, indicating potential configuration hurdles that could impact day-to-day usability.
According to verified reviews, Anrok stands out for its strong customer support, with users highlighting the responsiveness and effectiveness of the support team, which enhances the overall experience when issues arise.
G2 reviewers note that Avalara's quality of support is an area for improvement, with some users expressing a desire for more proactive assistance, especially when navigating complex tax scenarios.
Users appreciate Anrok's automation features, which significantly reduce errors in sales tax submissions and simplify the filing process. This efficiency is a key selling point for businesses looking to streamline their tax management.
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I didn’t know I was supposed to register — do I need to worry about past sales?
2 Comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 Comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 Comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
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