Compare AMS360 and Applied Epic 
At a Glance
Market Segments
Small-Business (77.4% of reviews)
Small-Business (81.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
AMS360
Star Rating
(652)4.3 out of 5
Market Segments
Small-Business (77.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AMS360Applied Epic
Star Rating
(1,054)4.4 out of 5
Market Segments
Small-Business (81.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Applied EpicSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Applied Epic excels in Task Management with a score of 8.5, allowing for efficient assignment and tracking of tasks, while AMS360 trails slightly behind with a score of 8.1, indicating a less robust task management feature.
- Reviewers mention that Applied Epic's Policy Management feature is highly rated at 8.9, providing comprehensive tools for managing insurance policies, whereas AMS360 offers a close score of 8.8 but lacks some of the advanced functionalities that users find beneficial in Applied Epic.
- G2 users highlight the superior Quality of Support for Applied Epic, scoring 8.8, which is often praised for responsiveness and helpfulness, compared to AMS360's score of 8.5, which, while still good, does not match the level of support reported by Applied Epic users.
- Users on G2 indicate that Applied Epic's Email Integration feature is rated at 8.3, facilitating seamless communication, while AMS360's score of 7.8 suggests that users experience some limitations in this area.
- Reviewers say that the Claims Management functionality in Applied Epic, rated at 8.2, is more intuitive and user-friendly compared to AMS360's score of 7.6, which some users find cumbersome and less efficient for processing claims.
- Users report that Applied Epic's Payment Processing feature, with a score of 7.4, is generally more reliable and easier to navigate than AMS360's lower score of 6.9, which has been noted by users as a point of frustration in their workflow.
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Pricing
Entry-Level Pricing
AMS360
No pricing availableApplied Epic
No pricing availableFree Trial
AMS360
No trial information availableApplied Epic
No trial information availableRatings
Meets Requirements
8.5
458
8.6
916
Ease of Use
8.3
467
8.0
926
Ease of Setup
7.6
236
7.0
543
Ease of Admin
7.7
168
7.7
398
Quality of Support
8.5
446
8.8
879
Has the product been a good partner in doing business?
8.3
180
8.6
412
Product Direction (% positive)
7.8
429
8.5
908
Features by Category
Property & Casualty Insurance Agency ManagementHide 12 FeaturesShow 12 Features
Not enough data
8.0
4,946
Platform Administration
Not enough data
7.3
321
Not enough data
8.5
440
Not enough data
8.2
446
Not enough data
7.3
372
Not enough data
8.1
412
Not enough data
7.8
409
Not enough data
8.5
436
Platform Basics
Not enough data
7.8
426
Platform Documentation
Not enough data
7.7
375
Not enough data
8.1
430
Not enough data
8.9
456
Not enough data
8.1
423
Claims Submission - Insurance Claims Management
Not enough data
8.2
31
Not enough data
6.8
31
Claims Processing - Insurance Claims Management
Not enough data
7.3
31
Not enough data
8.1
31
Not enough data
6.8
30
Claims Tracking - Insurance Claims Management
Not enough data
7.7
32
Not enough data
6.8
30
Claims Settlement- Insurance Claims Management
Not enough data
6.0
30
Not enough data
6.3
30
Not enough data
6.0
30
Risk Management - Insurance Claims Management
Not enough data
6.3
30
Not enough data
5.9
30
Analytics and reporting - Insurance Claims Management
Not enough data
6.3
31
Not enough data
6.5
31
Administration
7.4
330
7.6
633
8.2
355
8.5
704
7.6
336
8.1
642
6.7
306
7.1
573
7.4
346
7.8
686
6.8
290
7.4
535
7.8
335
8.0
688
8.0
343
8.4
703
Insurance Documentation
7.6
329
8.0
652
8.8
365
8.9
734
7.8
335
8.1
672
7.3
304
7.7
576
Categories
Categories
Shared Categories
AMS360 and Applied Epic are categorized as Insurance Agency Management Systems
Unique Categories
AMS360 has no unique categories
Reviews
Reviewers' Company Size
AMS360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Applied Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
92.7%
Accounting
3.0%
Financial Services
2.0%
Information Technology and Services
0.6%
Manufacturing
0.2%
Other
1.6%
Insurance
94.2%
Accounting
2.6%
Financial Services
0.9%
Construction
0.6%
Information Technology and Services
0.2%
Other
1.5%
Most Helpful Reviews
AMS360
Most Helpful Favorable Review
Verified User in Insurance
More information is incuded for each client,
Most Helpful Critical Review
jodi m.
Verified User in Insurance
It would be nice if they would have an option to set alerts instend of suspense
Applied Epic
Most Helpful Favorable Review
Dawn T.
Verified User in Insurance
Capability and versatiity. Customer Support is very good when we need to work with them. Normally, they are able to resolve the problem on the first phone call.
Most Helpful Critical Review
Caden M.
Verified User in Insurance
Many of the users giving good reviews have limited tech experience and don't know how much better it could be. The system is clunky. Ever simple task has 3-5 supporting tasks that go with it. There is no such thing as a 1 - 3 click piece to this system. We...
Verified User in Insurance
More information is incuded for each client,
Dawn T.
Verified User in Insurance
Capability and versatiity. Customer Support is very good when we need to work with them. Normally, they are able to resolve the problem on the first phone call.
jodi m.
Verified User in Insurance
It would be nice if they would have an option to set alerts instend of suspense
Caden M.
Verified User in Insurance
Many of the users giving good reviews have limited tech experience and don't know how much better it could be. The system is clunky. Ever simple task has 3-5 supporting tasks that go with it. There is no such thing as a 1 - 3 click piece to this system. We...
Discussions
Are there classes on reports?
3 comments
SH
Yes there are lots of classes and education on reports through VertaforeRead more
AMS360 has no more discussions with answers
Accounting - Does your agency reconcile direct bill commission statements?
4 comments
MP
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Is there a way to add taxes and fees so that it carries over into the invoicing section?
3 comments
LM
Taxes and fees are processed as transactions to a policy. You can add custom transactions in Configure>Accounting>Transaction Codes.Read more
What is the best way to implement Best Practices for reports on renewal and new business retention?
2 comments
TB
If you forward to me your email address I can send to you the Criteria that I use for both.Read more
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