G2 reviewers report that Workday HCM excels in user satisfaction, boasting a significantly higher overall score compared to Alight Benefits Administration. Users appreciate the self-service features that allow them to make and track changes easily, enhancing their day-to-day experience.
According to verified reviews, Workday HCM's implementation process is praised for its intuitive onboarding, making it easier for organizations to get started. In contrast, while Alight Benefits Administration is noted for being configurable, it lacks the same level of recent positive feedback regarding setup.
Users say that Workday HCM provides a more comprehensive view of organizational connections, which is a standout feature. This capability allows teams to store files and track employee history effectively, something that Alight Benefits Administration does not emphasize as strongly.
Reviewers mention that while Alight Benefits Administration has a solid focus on self-service options, it falls short in overall user experience compared to Workday HCM. Users have highlighted the need for more robust features that enhance usability.
G2 reviewers highlight that Workday HCM's quality of support is rated higher, with users appreciating the seamless configuration with project data. In contrast, Alight's support is seen as adequate but not as responsive or effective in addressing user needs.
According to recent feedback, both platforms are making strides in improving their offerings, but Workday HCM's updates are viewed more favorably. Users have noted that the new updates enhance the overall look and functionality, while Alight's improvements are seen as positive but less impactful.
Pricing
Entry-Level Pricing
Alight Benefits Administration
No pricing available
Workday HCM
No pricing available
Free Trial
Alight Benefits Administration
No trial information available
Workday HCM
Free Trial is available
Ratings
Meets Requirements
8.3
17
8.5
1,159
Ease of Use
7.6
17
8.2
1,177
Ease of Setup
8.5
8
7.6
300
Ease of Admin
8.1
7
7.6
242
Quality of Support
7.6
15
8.1
902
Has the product been a good partner in doing business?
Almost all of the Human Resource business use cases are available in Workday HCM and Payroll like Employee Profile, Goals and Performance Evaluation, Career,...Read more
Can you explain workday financial in more detail?
2 Comments
PS
Hi Harold, I'm Patrick, a research analyst with G2 covering the financial services space, and would be happy to help answer your question. Here is an...Read more
What is Workday HCM used for?
1 Comment
MA
Workday HCM is used to manage the full employee lifecycle in one integrated platform. It supports core HR functions such as maintaining employee records,...Read more
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