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Compare Agorapulse and Critical Mention 
Featured Products
At a Glance
Market Segments
Small-Business (72.0% of reviews)
Small-Business (47.5% of reviews)
Entry-Level Pricing
Free 1 User
No pricing available
Agorapulse
Star Rating
(966)4.5 out of 5
Market Segments
Small-Business (72.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 5 pricing plansCritical Mention
Star Rating
(220)4.3 out of 5
Market Segments
Small-Business (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Critical MentionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agorapulse excels in user experience, with many praising its intuitive interface and ease of use. Users highlight features like the built-in UTM builder and link-in bio, which simplify social media management for agencies and clients alike.
- According to verified reviews, Critical Mention stands out for its comprehensive analytics and reporting capabilities. Users appreciate the detailed breakdown of media coverage and the ability to track various channels, making it a valuable tool for public relations efforts.
- Users say that Agorapulse offers exceptional customer support, with a highly responsive team that enhances the overall user experience. This level of support is often cited as a key factor in users' satisfaction with the platform.
- Reviewers mention that Critical Mention provides robust features for brand monitoring and keyword tracking, which are particularly beneficial for users focused on media outreach and analysis. The ability to find and update journalist contact information is also a notable advantage.
- G2 reviewers highlight that Agorapulse's recent updates and user-friendly design contribute to a smoother setup process, making it easier for new users to get started quickly. This contrasts with Critical Mention, where some users have reported challenges in configuration.
- According to recent feedback, while Critical Mention has a strong focus on analytics, Agorapulse's overall higher satisfaction scores indicate a more balanced offering that meets a wider range of social media management needs, particularly for small businesses.
Pricing
Entry-Level Pricing
Agorapulse
Free
Free
1 User
3 Social Profiles
- 10 Scheduled Posts
- Basic Social Inbox
- Basic Reporting
Critical Mention
No pricing availableFree Trial
Agorapulse
Free Trial is available
Critical Mention
No trial information availableRatings
Meets Requirements
8.5
744
8.4
180
Ease of Use
9.0
757
8.0
180
Ease of Setup
9.1
512
8.5
62
Ease of Admin
9.1
496
8.6
61
Quality of Support
9.1
689
8.5
161
Has the product been a good partner in doing business?
9.1
479
8.9
63
Product Direction (% positive)
9.1
696
8.1
170
Features by Category
Social Analytics
7.7(won by default)
194
Not enough data
8.3(won by default)
198
Not enough data
8.8(won by default)
274
Not enough data
7.0(won by default)
60
Not enough data
8.0(won by default)
170
Not enough data
7.9(won by default)
92
Not enough data
7.7(won by default)
74
Not enough data
Reports & Dashboards
8.1(won by default)
240
Not enough data
8.8(won by default)
260
Not enough data
8.9(won by default)
244
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
9.1
229
Not enough data
8.7
180
Not enough data
8.9
211
Not enough data
8.6
186
Not enough data
8.9
216
Not enough data
8.3
134
Not enough data
Social Management
8.8
498
Not enough data
8.8
525
Not enough data
8.5
433
Not enough data
8.9
522
Not enough data
7.4
80
Not enough data
8.3
121
Not enough data
7.4
32
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Channels
Not enough data
9.0
59
Not enough data
8.8
51
Not enough data
8.6
57
Geographic Coverage
Not enough data
9.1
60
Not enough data
9.1
54
Not enough data
8.1
33
Reporting
Not enough data
8.8
58
Not enough data
9.0
53
Not enough data
9.3
56
Not enough data
9.0
53
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.0
5
Not enough data
6.7
5
Monitoring & Listening
8.7
215
7.9
21
Feature Not Available
7.0
14
8.5
76
9.0
15
8.2
70
9.0
16
7.7
62
7.5
12
7.5
61
8.0
11
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
7.9
164
8.5
21
8.6
268
8.1
19
8.5
79
9.3
15
7.4
66
9.3
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Database
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
Feature Not Available
Outreach
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
9.6
13
Not enough data
Feature Not Available
Not enough data
9.4
12
Agentic AI - Media and Influencer Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Rights/Roles
Not enough data
Feature Not Available
Not enough data
9.8
8
Categories
Categories
Shared Categories
Agorapulse and Critical Mention are categorized as Social Media Listening Tools
Unique Categories
Agorapulse is categorized as Social Media Analytics, Social Media Suites, and Social Media Management
Critical Mention is categorized as Media Monitoring, PR Analytics, and Media and Influencer Targeting
Reviews
Reviewers' Company Size
Agorapulse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Critical Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
29.4%
Non-Profit Organization Management
4.4%
Internet
4.4%
Information Technology and Services
4.1%
Computer Software
2.2%
Other
55.5%
Public Relations and Communications
50.2%
Marketing and Advertising
5.5%
Non-Profit Organization Management
5.1%
Government Administration
4.1%
Hospital & Health Care
2.8%
Other
32.3%
Alternatives
Discussions
Are we able to respond to comments?
4 Comments
WR
yes, of course. You can reply anytime
here is the link https://geometrydash-free.com
Read more
When is GMB Integration going to be implemented?
3 Comments
CH
Hi Austin,
Our public beta for GMB starts this week! Interested users will need to activate the Beta feature “Google My Business Reviews” and only new...Read more
How well does Critical Mention work in monitoring podcasts and Youtube channels?
1 Comment
EL
Thanks for your question! We have extremely sophisticated speech to text for both YouTube and podcasts. Our accuracy rates are on par with the best in the...Read more
Can the bandwidth insights be captured for real time motion?
1 Comment
DR
Hi Anuj - Yes, Critical Mention captures content and users receive alerts for their searches in real-time.Read more
Critical Mention has no more discussions with answers
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