G2 reviewers report that Applied Epic excels in overall user satisfaction, boasting a significantly higher G2 Score compared to AgencySmart. Users appreciate its robust features, particularly highlighting the efficiency of generating certificates once templates are set up, which streamlines their workflow.
Users say that while AgencySmart has a higher star rating, it has far fewer reviews, which raises questions about the reliability of its feedback. In contrast, Applied Epic has a wealth of recent reviews, indicating a more consistent user experience and ongoing improvements.
Reviewers mention that Applied Epic's implementation process is enhanced by helpful online tutorials, making it easier for users to navigate workflows and manage client data. This contrasts with AgencySmart, where users find the quoting process straightforward but may not have the same depth of support for complex setups.
According to verified reviews, Applied Epic's investment in technology, including AI integration, has impressed users, allowing seamless connections with Office 365 and Adobe tools. This technological advancement positions it as a forward-thinking choice compared to AgencySmart, which, while user-friendly, may not offer the same level of innovation.
Users highlight that AgencySmart's support team is responsive and helpful, providing training and assistance, which is a strong point for new users. However, Applied Epic also receives praise for its quality of support, with users noting the convenience of its logging and notes system, which aids in tracking client interactions.
Reviewers note that Applied Epic's comprehensive features, such as advanced reporting and policy management, are highly valued, even if some users find the platform slightly more complex. In contrast, AgencySmart shines in ease of navigation and simplicity, making it appealing for small businesses looking for straightforward solutions.
Pricing
Entry-Level Pricing
AgencySmart
Basic Quoting
$49.00
30-Day Free Trial Available
($44 for NAHU Members)
AgencySmart is the only true all-in-one agency management platform for insurance brokers and general agencies. We offer CRM, Quoting, Online Enrollment,...Read more
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