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Compare ADP Workforce Now and ICIMS 
Featured Products
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Enterprise (55.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,912)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowICIMS
Star Rating
(988)4.2 out of 5
Market Segments
Enterprise (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ICIMSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that iCIMS excels in its applicant tracking capabilities, with users praising its user-friendly interface and the seamless automation between candidate stages and reference checks, which allows for quick turnaround times in the hiring process.
- Users say that ADP Workforce Now stands out for its comprehensive reporting features, personalization, and customization options, making it a favorite for those looking to consolidate HR functions like payroll and benefits into one system.
- Reviewers mention that while iCIMS has a robust ATS system, it faces challenges with onboarding, receiving lower scores in this area compared to ADP Workforce Now, which is noted for its effective onboarding workflows and notifications.
- According to verified reviews, ADP Workforce Now is favored for its ease of use, with many users highlighting its mobile accessibility and the convenience of managing HR tasks on the go, which enhances day-to-day usability.
- G2 reviewers report that iCIMS has a strong focus on enterprise-level clients, but it may not cater as effectively to mid-market needs compared to ADP Workforce Now, which is designed with mid-sized businesses in mind and receives higher satisfaction ratings in that segment.
- Users say that while both platforms offer solid support, iCIMS is often praised for its responsive customer care team, which quickly addresses issues, whereas ADP Workforce Now's support is seen as slightly less effective, according to some user feedback.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableICIMS
No pricing availableFree Trial
ADP Workforce Now
No trial information availableICIMS
No trial information availableRatings
Meets Requirements
8.6
3,172
8.5
867
Ease of Use
8.3
3,393
8.2
881
Ease of Setup
7.7
1,841
7.8
533
Ease of Admin
8.1
1,636
8.1
524
Quality of Support
7.9
2,877
8.1
805
Has the product been a good partner in doing business?
8.0
1,619
8.4
516
Product Direction (% positive)
7.6
3,140
8.4
855
Features by Category
Core HR
8.1
703
Not enough data
8.5
802
Not enough data
Feature Not Available
Not enough data
8.2
602
Not enough data
8.3
678
Not enough data
8.4
743
Not enough data
Generative AI
6.2
59
Not enough data
Platform
7.6
958
7.9
477
|
Verified
7.6
664
7.6
369
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1021
8.2
489
|
Verified
8.1
980
8.3
482
|
Verified
7.9
821
7.0
375
|
Verified
8.1
1027
8.0
486
|
Verified
8.3
990
8.3
496
|
Verified
Employee Self Service
8.7
2222
|
Verified
Not enough data
8.3
1719
|
Verified
Not enough data
8.1
1746
|
Verified
Not enough data
Administration
8.8
1981
|
Verified
Not enough data
8.3
1848
|
Verified
Not enough data
9.2
2152
|
Verified
Not enough data
8.4
1013
|
Verified
Not enough data
8.8
1901
|
Verified
Not enough data
8.7
1577
|
Verified
Not enough data
8.6
1603
|
Verified
Not enough data
9.0
1851
|
Verified
Not enough data
9.0
1882
|
Verified
Not enough data
Taxes
8.9
1879
|
Verified
Not enough data
8.8
1705
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1108
|
Verified
Not enough data
8.5
1370
|
Verified
Not enough data
8.2
1139
|
Verified
Not enough data
8.2
1147
|
Verified
Not enough data
Platform
8.3
1929
|
Verified
Not enough data
8.4
1966
|
Verified
Not enough data
8.4
2017
|
Verified
Not enough data
8.6
1781
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
995
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1014
Not enough data
8.4
823
Not enough data
8.0
745
Not enough data
Benefits Administration Platform Features
8.5
995
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1014
Not enough data
8.4
823
Not enough data
8.4
935
Not enough data
8.0
745
Not enough data
7.9
613
Not enough data
7.3
108
Not enough data
7.5
129
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.6
958
7.9
477
|
Verified
7.6
664
7.6
369
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1021
8.2
489
|
Verified
8.1
980
8.3
482
|
Verified
7.9
821
7.0
375
|
Verified
8.1
1027
8.0
486
|
Verified
8.3
990
8.3
496
|
Verified
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
294
8.4
403
|
Verified
Platform
7.6
958
7.9
477
|
Verified
7.6
664
7.6
369
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1021
8.2
489
|
Verified
8.1
980
8.3
482
|
Verified
7.9
821
7.0
375
|
Verified
8.1
1027
8.0
486
|
Verified
8.3
990
8.3
496
|
Verified
Basics
8.3
69
7.7
120
8.6
52
Feature Not Available
8.5
63
7.8
114
Additional Functionality
8.5
69
7.7
118
8.7
60
7.8
98
8.6
64
6.6
102
Content
8.4
64
7.3
105
8.5
58
7.2
101
Recruiting and Onboarding
7.7
266
7.8
443
|
Verified
7.6
317
7.5
427
|
Verified
8.0
294
8.6
484
|
Verified
Platform
7.6
958
7.9
477
|
Verified
7.6
664
7.6
369
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1021
8.2
489
|
Verified
8.1
980
8.3
482
|
Verified
7.9
821
7.0
375
|
Verified
8.1
1027
8.0
486
|
Verified
8.3
990
8.3
496
|
Verified
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
958
7.9
477
|
Verified
7.6
664
7.6
369
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1021
8.2
489
|
Verified
8.1
980
8.3
482
|
Verified
7.9
821
7.0
375
|
Verified
8.1
1027
8.0
486
|
Verified
8.3
990
8.3
496
|
Verified
Platform Functionality
7.7
266
7.8
443
|
Verified
8.0
294
8.4
403
|
Verified
7.6
317
7.5
427
|
Verified
8.0
294
8.6
484
|
Verified
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.6
958
7.9
477
|
Verified
7.6
664
7.6
369
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1021
8.2
489
|
Verified
8.1
980
8.3
482
|
Verified
7.9
821
7.0
375
|
Verified
8.1
1027
8.0
486
|
Verified
8.3
990
8.3
496
|
Verified
Operations
8.9
63
6.9
19
8.8
57
8.5
20
8.5
63
7.2
16
8.6
64
7.9
22
8.7
60
7.5
19
Platform Content
Not enough data
9.1
31
Not enough data
9.3
29
Not enough data
9.1
34
Platform Basics
Not enough data
8.9
32
Not enough data
8.4
20
Not enough data
9.3
34
Platform Additional Functionality
Not enough data
6.7
15
Not enough data
8.8
23
Not enough data
9.1
30
Not enough data
8.6
27
Platform Data
Not enough data
8.9
29
Not enough data
9.0
30
Not enough data
9.2
35
Not enough data
9.1
15
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
121
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
144
|
Verified
Not enough data
8.3
132
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Career pathing
Not enough data
7.6
17
Not enough data
6.0
15
Opportunity matching
Not enough data
6.9
15
Not enough data
6.6
15
Analytics and integrations
Not enough data
7.3
15
Not enough data
7.2
17
Not enough data
7.7
17
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
5.7
12
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Sourcing
Not enough data
7.7
349
Not enough data
7.7
337
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.0
5
Candidate Management - Applicant Tracking System
Not enough data
7.6
283
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.0
5
Not enough data
4.0
5
Not enough data
Not enough data
Not enough data
8.0
5
Platform
7.6
958
7.9
477
|
Verified
7.6
664
7.6
369
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1021
8.2
489
|
Verified
8.1
980
8.3
482
|
Verified
7.9
821
7.0
375
|
Verified
8.1
1027
8.0
486
|
Verified
8.3
990
8.3
496
|
Verified
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Feature Not Available
6.8
19
Feature Not Available
7.1
19
Feature Not Available
6.8
19
Feature Not Available
7.0
19
Feature Not Available
Platform Content
8.0
206
8.1
154
8.0
207
8.1
147
8.2
203
8.4
148
7.7
155
7.8
129
7.8
154
8.4
140
7.6
163
8.4
145
Platform Additional Functionality
8.5
231
7.9
141
7.6
156
6.8
95
7.8
157
6.9
96
8.2
192
8.0
145
8.2
201
7.9
144
Platform Data
7.8
155
7.4
121
8.0
180
7.6
135
8.1
190
7.8
126
Platform
7.6
958
7.9
477
|
Verified
7.6
664
7.6
369
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1021
8.2
489
|
Verified
8.1
980
8.3
482
|
Verified
7.9
821
7.0
375
|
Verified
8.1
1027
8.0
486
|
Verified
8.3
990
8.3
496
|
Verified
Recruiting and Onboarding
7.6
317
7.5
427
|
Verified
8.1
422
8.2
320
AI Core Recruiting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Interviewing & Assessment
Not enough data
Not enough data
Job Content Creation
Not enough data
Not enough data
AI Candidate Interaction & Outreach
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Candidate Evaluation & Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
7.6
33
|
Verified
Not enough data
7.7
35
|
Verified
Not enough data
7.2
35
|
Verified
Platform Content
Not enough data
6.8
31
|
Verified
Not enough data
6.9
37
|
Verified
Not enough data
7.1
35
|
Verified
Not enough data
6.5
34
|
Verified
Platform Performance
Not enough data
7.4
36
|
Verified
Not enough data
7.1
32
|
Verified
Not enough data
7.5
35
|
Verified
Platform Additional Functionality
Not enough data
7.9
36
|
Verified
Not enough data
6.2
33
|
Verified
Platform
7.6
958
7.9
477
|
Verified
7.6
664
7.6
369
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1021
8.2
489
|
Verified
8.1
980
8.3
482
|
Verified
7.9
821
7.0
375
|
Verified
8.1
1027
8.0
486
|
Verified
8.3
990
8.3
496
|
Verified
Workforce Management Platform Features
7.9
135
Not enough data
7.7
143
Not enough data
8.6
210
Not enough data
8.6
190
Not enough data
7.9
142
Not enough data
7.9
128
Not enough data
8.2
164
Not enough data
8.4
195
Not enough data
7.8
134
Not enough data
7.6
146
Not enough data
Platform
7.6
958
7.9
477
|
Verified
7.6
664
7.6
369
|
Verified
7.6
572
7.4
298
|
Verified
8.2
1021
8.2
489
|
Verified
8.1
980
8.3
482
|
Verified
7.9
821
7.0
375
|
Verified
8.1
1027
8.0
486
|
Verified
8.3
990
8.3
496
|
Verified
Categories
Categories
Shared Categories
ADP Workforce Now and ICIMS are categorized as Onboarding, Candidate Relationship Management, and Healthcare HR
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Interview Scheduling, Job Description Management, and HR Analytics
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ICIMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.8%
Non-Profit Organization Management
4.9%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Hospital & Health Care
17.2%
Information Technology and Services
6.7%
Staffing and Recruiting
5.4%
Human Resources
4.1%
Higher Education
3.4%
Other
63.2%
Alternatives
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
Does SkillSurvey Reference allow for ratings of job skills?
1 Comment
Official Response from iCIMS SkillSurvey Reference
Our Pre-Hire 360 workflow is designed to help understand the “soft skills” a candidate has which include the specific behaviors that are required to be...Read more
access same references
1 Comment
KT
You can reach our customer service team at support@skillsurvey.com with any questions. Due to the confidential nature of our process and the specific surveys...Read more
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