Reviews Summary: User Research Software with Survey Features
Currently there are 13 User Research software products with Survey features listed on G2, and together they have generated 2,289 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.
G2 users review User Research software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 13 User Research software products that have Survey features based on those criteria:
- Quality of Support: 9.1/10 average user rating
- Ease of Setup: 8.9/10 average user rating
- Ease of Use: 8.9/10 average user rating
To help you compare and find the best User Research software product with the right Survey functionality for your business, we have gathered some additional details and FAQs below.
What User Research products with Survey features have the most reviews and are the highest-rated?
Based on quantity of reviews and average ratings, these are the most popular User Research software products with Survey capabilities according to G2 users:
- UserTesting is rated 4.5-stars and has 616 reviews
- User Interviews is rated 4.7-stars and has 456 reviews
- Respondent is rated 4.6-stars and has 207 reviews
What User Research software products with Survey capabilities are the most liked according to G2 users?
Based on the G2 ratings scale and regardless of review count, these are the highest-rated User Research software products with Survey capabilities:
- User Interviews is rated 4.7-stars with 456 reviews.
- Respondent is rated 4.6-stars with 207 reviews.
- Survicate is rated 4.6-stars with 141 reviews.
- Userback is rated 4.8-stars with 114 reviews.
- WEVO is rated 4.7-stars with 70 reviews.
Which software products with Survey features are the highest rated on G2?
These are the User Research software products offering Survey capabilities and have the highest ratings:
- Userback has received 114 reviews and is rated 4.8-stars.
- User Interviews has received 456 reviews and is rated 4.7-stars.
- WEVO has received 70 reviews and is rated 4.7-stars.
- Respondent has received 207 reviews and is rated 4.6-stars.
- Survicate has received 141 reviews and is rated 4.6-stars.
Review Snippets for User Research Software with Survey Features
Below are questions we ask of all User Research software users on G2. The answers are specific to the most popular software products that offer Survey capabilities. These user responses provide more insight into the most-reviewed User Research software and their Survey features listed on G2.
| Questions | Responses |
|---|---|
| Here is what users liked best about User Research software with Survey features. |
User Interviews: "Cut out the middle man and own your research process. This program makes it super easy to search for, screen, and manage qualitative research participants."
- Holly L., Strategist at Planet Propaganda, Small-Business (50 or fewer emp.)
Respondent: "I definitely like the easy in which recruitment campaigns can be scheduled. Especially the ability to add constraints to the type of person who gets recruited is pretty awesome as well."
- Sai G., Product at Fireflies.ai, Mid-Market (51-1000 emp.)
UserTesting: "I like that I can get qualitative reports of our experiences without too much hassle, money, and on a short timeline."
- Roxane V., Lead UX Designer at Homesite Insurance, Mid-Market (51-1000 emp.)
|
| Here is what users liked least about User Research software with Survey features. |
Respondent: "There projects are not consistently updated as projects as far as from 3 months ago are still on the website"
- Zakaria M., Be the witness of your thoughts.You are what observes ,not what you observe., Small-Business (50 or fewer emp.)
User Interviews: "Everytime i got accepted for surveys and scheduled a time to participate company would never call me."
- Nanda D., CCM INC , Small-Business (50 or fewer emp.)
UserTesting: "Not a thorough testing mechanism as you can't segment user bases carefully."
- Paige B., Principal UX Researcher at Castlight Health, Mid-Market (51-1000 emp.)
|
| These are what users recommend to others considering popular User Research software products with Survey capabilities. |
UserTesting: "Take advantage of the support team, they're great and can definitely guide you through any rough spots. Also, give them feedback."
- Camron L., User Experience Designer at Alaska Airlines, Enterprise (> 1000 emp.)
Hotjar | by Contentsquare: "Follow the tutorials and make sure all internal site data is in check before adding hot jar to the mix. This will result in the most accurate results possible."
- Diamond L., Digital Marketing Specialist, Small-Business (50 or fewer emp.)
Respondent: "Would definitely recommend it to recruit users for your market research activities."
- Sai G., Product at Fireflies.ai, Mid-Market (51-1000 emp.)
|
| These are the problems users said the software was solving and how it is benefitting them. |
User Interviews: "We do consumer segmentation and product concept testing, where we need to get live reactions. We have been able to take our research process in house, which allows us to complete our projects using less time and money."
- Holly L., Strategist at Planet Propaganda, Small-Business (50 or fewer emp.)
Respondent: "Getting research done and gaining insights to understand our target market better. We've realised that within a week we are able to get research done."
- Sai G., Product at Fireflies.ai, Mid-Market (51-1000 emp.)
UserTesting: "I want to find bottlenecks in our experiences and figure out what functionality can confuse our users by watching people use our sites."
- Roxane V., Lead UX Designer at Homesite Insurance, Mid-Market (51-1000 emp.)
|
