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Best Sales Tax and VAT Compliance Software

Nathan Calabrese
NC
Researched and written by Nathan Calabrese

Sales tax and VAT compliance software helps businesses utilizing customer-facing transactions apply the appropriate local and federal rules and rates so the correct taxes are collected. Staying up-to-date with changing rules and exemptions is required by law, and these tools ensure the full transaction lifecycle is aligned with any relevant jurisdictions—which can vary depending on the number of markets a business serves. Business owners, customer support teams, accounting teams, and e-commerce administrators in a variety of industries use sales tax, VAT (value added tax), GST (goods service tax), indirect tax, and other compliance products to oversee tax collection and filing for all sales transactions. This includes adjusting sales tax prices for certain products, customers, or occasions where necessary, such as sales tax holidays or after a customer’s change in circumstance, along with any update to official regulations when new legislation is passed. Proper use of these tools will greatly reduce the effort in tracking customer and rate data, as well as minimize the risk of any oversight that could result in customer dissatisfaction, missing funds, or legal ramifications. Some tax compliance tools will also send notifications for important tax filing dates or required paperwork. These systems often integrate with ERP systems and accounting software to ensure budgets, profits, and projections are accurate across the organization, as well as POS and e-commerce tools so taxes are correctly represented to customers and collected in transactions.

To qualify for inclusion in the Sales Tax and VAT Compliance category, a product must:

Track sales tax, VAT, GST, or other rates and rules for all jurisdictions relevant to a user’s products or services
Track and apply tax exemptions for the appropriate times, products, transactions, or accounts
Automatically update rates and rules in response to policy revisions or new legislation
Integrate with accounting and transaction tools so correct rates are communicated, stored, and applied where necessary
Automate and manage returns and remittance for all jurisdictions

Best Sales Tax and VAT Compliance Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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83 Listings in Sales Tax and VAT Compliance Available
(618)4.0 out of 5
Optimized for quick response
14th Easiest To Use in Sales Tax and VAT Compliance software
View top Consulting Services for Avalara
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Avalara makes tax compliance faster, easier, more accurate, reliable, and valuable for 41,000+ business and government customers in over 75 countries. Tax compliance automation software solutions from

    Users
    • Controller
    • Accountant
    Industries
    • Retail
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Avalara Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    97
    Tax Automation
    88
    Automation
    54
    Helpful
    49
    Tax Management
    40
    Cons
    Poor Customer Support
    114
    Poor Support Services
    62
    Improvement Needed
    61
    Tax Issues
    31
    Billing Issues
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Avalara features and usability ratings that predict user satisfaction
    7.3
    Integrations
    Average: 9.0
    7.0
    Has the product been a good partner in doing business?
    Average: 9.2
    6.2
    Global/Cross Borders
    Average: 8.5
    7.3
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Durham, NC
    Twitter
    @avalara
    25,081 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,171 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Avalara makes tax compliance faster, easier, more accurate, reliable, and valuable for 41,000+ business and government customers in over 75 countries. Tax compliance automation software solutions from

Users
  • Controller
  • Accountant
Industries
  • Retail
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 39% Small-Business
Avalara Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
97
Tax Automation
88
Automation
54
Helpful
49
Tax Management
40
Cons
Poor Customer Support
114
Poor Support Services
62
Improvement Needed
61
Tax Issues
31
Billing Issues
27
Avalara features and usability ratings that predict user satisfaction
7.3
Integrations
Average: 9.0
7.0
Has the product been a good partner in doing business?
Average: 9.2
6.2
Global/Cross Borders
Average: 8.5
7.3
Analytics
Average: 8.8
Seller Details
Company Website
Year Founded
2004
HQ Location
Durham, NC
Twitter
@avalara
25,081 Twitter followers
LinkedIn® Page
www.linkedin.com
5,171 employees on LinkedIn®
(308)4.3 out of 5
Optimized for quick response
7th Easiest To Use in Sales Tax and VAT Compliance software
View top Consulting Services for Vertex
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vertex software enables tax determination, compliance, and reporting, tax data management, and document management with powerful pre-built integrations to core business applications. Vertex brings

    Users
    • Tax Manager
    Industries
    • Retail
    • Accounting
    Market Segment
    • 55% Enterprise
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vertex Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    59
    Customer Support
    32
    Tax Automation
    28
    Helpful
    26
    Integrations
    17
    Cons
    Improvement Needed
    43
    Complex Interface
    29
    Poor Customer Support
    21
    Poor Support Services
    16
    Technical Issues
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vertex features and usability ratings that predict user satisfaction
    7.8
    Integrations
    Average: 9.0
    8.1
    Has the product been a good partner in doing business?
    Average: 9.2
    7.1
    Global/Cross Borders
    Average: 8.5
    7.1
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1978
    HQ Location
    King of Prussia, PA
    Twitter
    @vertexinc
    4,893 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,365 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vertex software enables tax determination, compliance, and reporting, tax data management, and document management with powerful pre-built integrations to core business applications. Vertex brings

Users
  • Tax Manager
Industries
  • Retail
  • Accounting
Market Segment
  • 55% Enterprise
  • 28% Mid-Market
Vertex Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
59
Customer Support
32
Tax Automation
28
Helpful
26
Integrations
17
Cons
Improvement Needed
43
Complex Interface
29
Poor Customer Support
21
Poor Support Services
16
Technical Issues
16
Vertex features and usability ratings that predict user satisfaction
7.8
Integrations
Average: 9.0
8.1
Has the product been a good partner in doing business?
Average: 9.2
7.1
Global/Cross Borders
Average: 8.5
7.1
Analytics
Average: 8.8
Seller Details
Company Website
Year Founded
1978
HQ Location
King of Prussia, PA
Twitter
@vertexinc
4,893 Twitter followers
LinkedIn® Page
www.linkedin.com
2,365 employees on LinkedIn®

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(163)4.5 out of 5
Optimized for quick response
4th Easiest To Use in Sales Tax and VAT Compliance software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Anrok is the global sales tax platform for software and digital products. From startups to the enterprise, modern finance teams choose Anrok for monitoring their exposure, calculating and collectin

    Users
    • Accounting Manager
    • Controller
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 47% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Anrok Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    58
    Ease of Use
    47
    Integrations
    42
    Tax Automation
    31
    Helpful
    28
    Cons
    Improvement Needed
    36
    Tax Issues
    34
    Complex Interface
    17
    Integration Issues
    13
    Technical Issues
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Anrok features and usability ratings that predict user satisfaction
    8.6
    Integrations
    Average: 9.0
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    7.6
    Global/Cross Borders
    Average: 8.5
    8.2
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Anrok
    Company Website
    HQ Location
    San Francisco, US
    Twitter
    @Anrok
    494 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Anrok is the global sales tax platform for software and digital products. From startups to the enterprise, modern finance teams choose Anrok for monitoring their exposure, calculating and collectin

Users
  • Accounting Manager
  • Controller
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 47% Small-Business
Anrok Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
58
Ease of Use
47
Integrations
42
Tax Automation
31
Helpful
28
Cons
Improvement Needed
36
Tax Issues
34
Complex Interface
17
Integration Issues
13
Technical Issues
11
Anrok features and usability ratings that predict user satisfaction
8.6
Integrations
Average: 9.0
9.3
Has the product been a good partner in doing business?
Average: 9.2
7.6
Global/Cross Borders
Average: 8.5
8.2
Analytics
Average: 8.8
Seller Details
Seller
Anrok
Company Website
HQ Location
San Francisco, US
Twitter
@Anrok
494 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
(109)4.9 out of 5
1st Easiest To Use in Sales Tax and VAT Compliance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DAVO automatically sets aside the exact amount of sales tax you collect daily using sales data from your POS system, and then files and pays it to the State, on time and in full. With DAVO, your sales

    Users
    • Owner
    • President
    Industries
    • Retail
    • Restaurants
    Market Segment
    • 93% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DAVO Sales Tax Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Tax Automation
    20
    Stress-Free
    14
    Tax Management
    12
    Automation
    10
    Ease of Filing
    10
    Cons
    Tax Issues
    3
    Billing Issues
    1
    Expensive
    1
    Improvement Needed
    1
    Limited Service Availability
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DAVO Sales Tax features and usability ratings that predict user satisfaction
    9.2
    Integrations
    Average: 9.0
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Global/Cross Borders
    Average: 8.5
    9.0
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Durham, NC
    Twitter
    @avalara
    25,081 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,171 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DAVO automatically sets aside the exact amount of sales tax you collect daily using sales data from your POS system, and then files and pays it to the State, on time and in full. With DAVO, your sales

Users
  • Owner
  • President
Industries
  • Retail
  • Restaurants
Market Segment
  • 93% Small-Business
  • 6% Mid-Market
DAVO Sales Tax Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Tax Automation
20
Stress-Free
14
Tax Management
12
Automation
10
Ease of Filing
10
Cons
Tax Issues
3
Billing Issues
1
Expensive
1
Improvement Needed
1
Limited Service Availability
1
DAVO Sales Tax features and usability ratings that predict user satisfaction
9.2
Integrations
Average: 9.0
9.7
Has the product been a good partner in doing business?
Average: 9.2
8.5
Global/Cross Borders
Average: 8.5
9.0
Analytics
Average: 8.8
Seller Details
Company Website
Year Founded
2004
HQ Location
Durham, NC
Twitter
@avalara
25,081 Twitter followers
LinkedIn® Page
www.linkedin.com
5,171 employees on LinkedIn®
(55)4.9 out of 5
2nd Easiest To Use in Sales Tax and VAT Compliance software
Save to My Lists
Entry Level Price:Starting at $560.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    🔍 Navigating the sales tax maze? We've got you covered! In today's wild world of business, companies selling across multiple states face some seriously tricky sales tax challenges 😅. Staying complian

    Users
    No information available
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 95% Small-Business
    • 5% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TaxValet Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    23
    Expertise
    21
    Stress-Free
    18
    Compliance Management
    16
    Tax Automation
    15
    Cons
    Expensive
    6
    Improvement Needed
    5
    High Fees
    3
    Tax Issues
    3
    Billing Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TaxValet features and usability ratings that predict user satisfaction
    9.5
    Integrations
    Average: 9.0
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    7.2
    Global/Cross Borders
    Average: 8.5
    9.5
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TaxValet
    Year Founded
    2018
    HQ Location
    Denver, US
    Twitter
    @taxvalethq
    79 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

🔍 Navigating the sales tax maze? We've got you covered! In today's wild world of business, companies selling across multiple states face some seriously tricky sales tax challenges 😅. Staying complian

Users
No information available
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 95% Small-Business
  • 5% Mid-Market
TaxValet Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
23
Expertise
21
Stress-Free
18
Compliance Management
16
Tax Automation
15
Cons
Expensive
6
Improvement Needed
5
High Fees
3
Tax Issues
3
Billing Issues
2
TaxValet features and usability ratings that predict user satisfaction
9.5
Integrations
Average: 9.0
9.9
Has the product been a good partner in doing business?
Average: 9.2
7.2
Global/Cross Borders
Average: 8.5
9.5
Analytics
Average: 8.8
Seller Details
Seller
TaxValet
Year Founded
2018
HQ Location
Denver, US
Twitter
@taxvalethq
79 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
(123)4.9 out of 5
3rd Easiest To Use in Sales Tax and VAT Compliance software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Convenient online platform for Sales Tax/VAT returns filing. LOVAT collects all of your sales and tax data across any sales channels and files tax returns in a minute. Free trial is available with 6 m

    Users
    • CEO
    • Marketing Specialist
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 65% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LOVAT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Tax Automation
    23
    Tax Management
    18
    Customer Support
    14
    Compliance Simplification
    12
    Cons
    Technical Issues
    10
    Tax Issues
    6
    Complex Interface
    4
    Complex Customization
    2
    High Fees
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LOVAT features and usability ratings that predict user satisfaction
    9.7
    Integrations
    Average: 9.0
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Global/Cross Borders
    Average: 8.5
    9.6
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Рига, LV
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Convenient online platform for Sales Tax/VAT returns filing. LOVAT collects all of your sales and tax data across any sales channels and files tax returns in a minute. Free trial is available with 6 m

Users
  • CEO
  • Marketing Specialist
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 65% Small-Business
  • 33% Mid-Market
LOVAT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Tax Automation
23
Tax Management
18
Customer Support
14
Compliance Simplification
12
Cons
Technical Issues
10
Tax Issues
6
Complex Interface
4
Complex Customization
2
High Fees
2
LOVAT features and usability ratings that predict user satisfaction
9.7
Integrations
Average: 9.0
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.8
Global/Cross Borders
Average: 8.5
9.6
Analytics
Average: 8.8
Seller Details
Year Founded
2018
HQ Location
Рига, LV
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
(11)4.9 out of 5
6th Easiest To Use in Sales Tax and VAT Compliance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Numeral is the modern platform for sales tax compliance. From registration to remittance, Numeral provides an end-to-end solution to support global growth. Leading ecommerce and SaaS companies tru

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 82% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Numeral Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    7
    Ease of Use
    4
    Tax Automation
    3
    Accuracy
    2
    Easy Integrations
    2
    Cons
    Complex Interface
    1
    Tax Issues
    1
    Technical Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Numeral features and usability ratings that predict user satisfaction
    9.3
    Integrations
    Average: 9.0
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Global/Cross Borders
    Average: 8.5
    8.8
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2023
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Numeral is the modern platform for sales tax compliance. From registration to remittance, Numeral provides an end-to-end solution to support global growth. Leading ecommerce and SaaS companies tru

Users
No information available
Industries
No information available
Market Segment
  • 82% Small-Business
  • 18% Mid-Market
Numeral Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
7
Ease of Use
4
Tax Automation
3
Accuracy
2
Easy Integrations
2
Cons
Complex Interface
1
Tax Issues
1
Technical Issues
1
Numeral features and usability ratings that predict user satisfaction
9.3
Integrations
Average: 9.0
10.0
Has the product been a good partner in doing business?
Average: 9.2
8.5
Global/Cross Borders
Average: 8.5
8.8
Analytics
Average: 8.8
Seller Details
Company Website
Year Founded
2023
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
(173)4.5 out of 5
Optimized for quick response
13th Easiest To Use in Sales Tax and VAT Compliance software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paddle offers a comprehensive payment, tax, and subscription solution for SaaS companies. Instead of managing a fragmented payments stack, we provide an all-in-one platform that serves as your single

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paddle Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Easy Setup
    11
    Payment Processing
    11
    Customer Support
    10
    Integrations
    10
    Cons
    Poor Customer Support
    6
    Billing Issues
    5
    Complex Interface
    5
    Expensive
    5
    Improvement Needed
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paddle features and usability ratings that predict user satisfaction
    8.1
    Integrations
    Average: 9.0
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Global/Cross Borders
    Average: 8.5
    8.3
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paddle
    Company Website
    Year Founded
    2012
    HQ Location
    London, United Kingdom
    Twitter
    @PaddleHQ
    16,545 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    336 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paddle offers a comprehensive payment, tax, and subscription solution for SaaS companies. Instead of managing a fragmented payments stack, we provide an all-in-one platform that serves as your single

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
Paddle Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Easy Setup
11
Payment Processing
11
Customer Support
10
Integrations
10
Cons
Poor Customer Support
6
Billing Issues
5
Complex Interface
5
Expensive
5
Improvement Needed
5
Paddle features and usability ratings that predict user satisfaction
8.1
Integrations
Average: 9.0
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.8
Global/Cross Borders
Average: 8.5
8.3
Analytics
Average: 8.8
Seller Details
Seller
Paddle
Company Website
Year Founded
2012
HQ Location
London, United Kingdom
Twitter
@PaddleHQ
16,545 Twitter followers
LinkedIn® Page
www.linkedin.com
336 employees on LinkedIn®
(240)4.7 out of 5
12th Easiest To Use in Sales Tax and VAT Compliance software
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TaxJar is reimagining how businesses manage sales tax compliance. Our cloud-based platform automates the entire sales tax life cycle across all of your sales channels — from calculations and nexus tra

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 88% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TaxJar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Filing
    2
    Tax Automation
    2
    Time-saving
    2
    Ease of Use
    1
    Cons
    Improvement Needed
    1
    Tax Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TaxJar features and usability ratings that predict user satisfaction
    7.6
    Integrations
    Average: 9.0
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    6.7
    Global/Cross Borders
    Average: 8.5
    7.6
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Taxjar
    Company Website
    Year Founded
    2013
    HQ Location
    Boston, MA
    Twitter
    @TaxJar
    4,080 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TaxJar is reimagining how businesses manage sales tax compliance. Our cloud-based platform automates the entire sales tax life cycle across all of your sales channels — from calculations and nexus tra

Users
  • Owner
  • CEO
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 88% Small-Business
  • 11% Mid-Market
TaxJar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Filing
2
Tax Automation
2
Time-saving
2
Ease of Use
1
Cons
Improvement Needed
1
Tax Issues
1
TaxJar features and usability ratings that predict user satisfaction
7.6
Integrations
Average: 9.0
9.0
Has the product been a good partner in doing business?
Average: 9.2
6.7
Global/Cross Borders
Average: 8.5
7.6
Analytics
Average: 8.8
Seller Details
Seller
Taxjar
Company Website
Year Founded
2013
HQ Location
Boston, MA
Twitter
@TaxJar
4,080 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
(84)4.1 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sovos provides businesses with the confidence needed to navigate an increasingly regulated world. Offering a modern, IT driven response to compliance, Sovos’ solutions are scalable, reliable and secur

    Users
    No information available
    Industries
    • Accounting
    • Insurance
    Market Segment
    • 48% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sovos Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Customer Support
    8
    Helpful
    6
    Compliance Simplification
    4
    Easy Access
    4
    Cons
    Complex Interface
    6
    Learning Curve
    4
    Complexity
    3
    Expensive
    2
    Improvement Needed
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sovos features and usability ratings that predict user satisfaction
    6.8
    Integrations
    Average: 9.0
    8.0
    Has the product been a good partner in doing business?
    Average: 9.2
    7.9
    Global/Cross Borders
    Average: 8.5
    7.8
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sovos
    Company Website
    Year Founded
    2015
    HQ Location
    Wilmington, MA
    Twitter
    @SovosCompliance
    1,341 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,610 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sovos provides businesses with the confidence needed to navigate an increasingly regulated world. Offering a modern, IT driven response to compliance, Sovos’ solutions are scalable, reliable and secur

Users
No information available
Industries
  • Accounting
  • Insurance
Market Segment
  • 48% Mid-Market
  • 40% Enterprise
Sovos Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Customer Support
8
Helpful
6
Compliance Simplification
4
Easy Access
4
Cons
Complex Interface
6
Learning Curve
4
Complexity
3
Expensive
2
Improvement Needed
2
Sovos features and usability ratings that predict user satisfaction
6.8
Integrations
Average: 9.0
8.0
Has the product been a good partner in doing business?
Average: 9.2
7.9
Global/Cross Borders
Average: 8.5
7.8
Analytics
Average: 8.8
Seller Details
Seller
Sovos
Company Website
Year Founded
2015
HQ Location
Wilmington, MA
Twitter
@SovosCompliance
1,341 Twitter followers
LinkedIn® Page
www.linkedin.com
1,610 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Looking for a solution to streamline your sales tax management? Complyt is the top platform for automating sales tax in the US, making it easy for businesses around the world to stay compliant. Our

    Users
    No information available
    Industries
    • Accounting
    • Computer Software
    Market Segment
    • 56% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Complyt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Tax Automation
    14
    Accuracy
    8
    Compliance Simplification
    8
    Ease of Use
    8
    Tax Management
    7
    Cons
    Complex Interface
    2
    Integration Issues
    2
    Improvement Needed
    1
    Poor Support Services
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Complyt features and usability ratings that predict user satisfaction
    9.8
    Integrations
    Average: 9.0
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.9
    Global/Cross Borders
    Average: 8.5
    9.9
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Complyt
    Year Founded
    2021
    HQ Location
    Tel Aviv
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Looking for a solution to streamline your sales tax management? Complyt is the top platform for automating sales tax in the US, making it easy for businesses around the world to stay compliant. Our

Users
No information available
Industries
  • Accounting
  • Computer Software
Market Segment
  • 56% Mid-Market
  • 44% Small-Business
Complyt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Tax Automation
14
Accuracy
8
Compliance Simplification
8
Ease of Use
8
Tax Management
7
Cons
Complex Interface
2
Integration Issues
2
Improvement Needed
1
Poor Support Services
1
Complyt features and usability ratings that predict user satisfaction
9.8
Integrations
Average: 9.0
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.9
Global/Cross Borders
Average: 8.5
9.9
Analytics
Average: 8.8
Seller Details
Seller
Complyt
Year Founded
2021
HQ Location
Tel Aviv
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
(336)4.6 out of 5
11th Easiest To Use in Sales Tax and VAT Compliance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Streamline your ecommerce operations with Webgility by automatically syncing your sales, inventory, and orders across multiple platforms directly into QuickBooks. Manage your entire business from one

    Users
    • Owner
    • President
    Industries
    • Retail
    • Accounting
    Market Segment
    • 95% Small-Business
    • 4% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webgility Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    17
    Ease of Use
    15
    Helpful
    12
    Time-saving
    10
    Easy Setup
    9
    Cons
    Expensive
    4
    Poor Customer Support
    4
    Slow Performance
    4
    Challenges in Usage
    3
    Complex Interface
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webgility features and usability ratings that predict user satisfaction
    9.6
    Integrations
    Average: 9.0
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Global/Cross Borders
    Average: 8.5
    10.0
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Webgility
    Year Founded
    2007
    HQ Location
    Scottsdale, AZ
    LinkedIn® Page
    www.linkedin.com
    150 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Streamline your ecommerce operations with Webgility by automatically syncing your sales, inventory, and orders across multiple platforms directly into QuickBooks. Manage your entire business from one

Users
  • Owner
  • President
Industries
  • Retail
  • Accounting
Market Segment
  • 95% Small-Business
  • 4% Mid-Market
Webgility Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
17
Ease of Use
15
Helpful
12
Time-saving
10
Easy Setup
9
Cons
Expensive
4
Poor Customer Support
4
Slow Performance
4
Challenges in Usage
3
Complex Interface
3
Webgility features and usability ratings that predict user satisfaction
9.6
Integrations
Average: 9.0
9.0
Has the product been a good partner in doing business?
Average: 9.2
10.0
Global/Cross Borders
Average: 8.5
10.0
Analytics
Average: 8.8
Seller Details
Seller
Webgility
Year Founded
2007
HQ Location
Scottsdale, AZ
LinkedIn® Page
www.linkedin.com
150 employees on LinkedIn®
(24)4.1 out of 5
5th Easiest To Use in Sales Tax and VAT Compliance software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Combining the power of automation and a team of certified TaxGeeks, TaxCloud instantly calculates sales tax rates across the 13,000+ jurisdictions in the U.S., collects sales tax at the moment of tran

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 75% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TaxCloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Helpful
    7
    Ease of Use
    4
    Pricing
    4
    Tax Automation
    4
    Cons
    Expensive
    3
    Complex Interface
    1
    Improvement Needed
    1
    Tax Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TaxCloud features and usability ratings that predict user satisfaction
    9.3
    Integrations
    Average: 9.0
    7.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Global/Cross Borders
    Average: 8.5
    8.9
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TaxCloud
    Year Founded
    2008
    HQ Location
    1401 Lavaca St #41645, Austin, TX, 78701
    Twitter
    @TaxCloud
    864 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Combining the power of automation and a team of certified TaxGeeks, TaxCloud instantly calculates sales tax rates across the 13,000+ jurisdictions in the U.S., collects sales tax at the moment of tran

Users
No information available
Industries
  • Retail
Market Segment
  • 75% Small-Business
  • 21% Mid-Market
TaxCloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Helpful
7
Ease of Use
4
Pricing
4
Tax Automation
4
Cons
Expensive
3
Complex Interface
1
Improvement Needed
1
Tax Issues
1
TaxCloud features and usability ratings that predict user satisfaction
9.3
Integrations
Average: 9.0
7.4
Has the product been a good partner in doing business?
Average: 9.2
8.1
Global/Cross Borders
Average: 8.5
8.9
Analytics
Average: 8.8
Seller Details
Seller
TaxCloud
Year Founded
2008
HQ Location
1401 Lavaca St #41645, Austin, TX, 78701
Twitter
@TaxCloud
864 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
(24)4.7 out of 5
10th Easiest To Use in Sales Tax and VAT Compliance software
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Quaderno handles tax compliance worldwide so savvy entrepreneurs don’t have to. Our mission is for you to focus on your business and the work you love. Quaderno provides all the tools you need to s

    Users
    No information available
    Industries
    • Professional Training & Coaching
    Market Segment
    • 92% Small-Business
    • 8% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Quaderno Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Tax Automation
    2
    Automation
    1
    Compliance Simplification
    1
    Tax Management
    1
    Cons
    Billing Issues
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Quaderno features and usability ratings that predict user satisfaction
    9.3
    Integrations
    Average: 9.0
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Global/Cross Borders
    Average: 8.5
    9.3
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Quaderno
    Year Founded
    2014
    HQ Location
    Las Palmas, Las Palmas
    Twitter
    @quaderno
    1,115 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Quaderno handles tax compliance worldwide so savvy entrepreneurs don’t have to. Our mission is for you to focus on your business and the work you love. Quaderno provides all the tools you need to s

Users
No information available
Industries
  • Professional Training & Coaching
Market Segment
  • 92% Small-Business
  • 8% Enterprise
Quaderno Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Tax Automation
2
Automation
1
Compliance Simplification
1
Tax Management
1
Cons
Billing Issues
1
Poor Customer Support
1
Quaderno features and usability ratings that predict user satisfaction
9.3
Integrations
Average: 9.0
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.6
Global/Cross Borders
Average: 8.5
9.3
Analytics
Average: 8.8
Seller Details
Seller
Quaderno
Year Founded
2014
HQ Location
Las Palmas, Las Palmas
Twitter
@quaderno
1,115 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
(45)4.2 out of 5
Optimized for quick response
15th Easiest To Use in Sales Tax and VAT Compliance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cleverbridge is the all-in-one ecommerce platform for global subscription businesses. As a merchant of record (MoR), we consolidate the components of a full-service billing solution — including pay

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 42% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cleverbridge Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Service
    5
    Customer Support
    5
    Ease of Use
    5
    Response Time
    5
    Customer Satisfaction
    3
    Cons
    Pricing Issues
    4
    Billing Issues
    3
    Expensive
    3
    Access Limitations
    2
    Approval Process Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cleverbridge features and usability ratings that predict user satisfaction
    7.2
    Integrations
    Average: 9.0
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
    6.7
    Global/Cross Borders
    Average: 8.5
    8.3
    Analytics
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Cologne, Germany
    Twitter
    @cleverbridge
    1,931 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    251 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cleverbridge is the all-in-one ecommerce platform for global subscription businesses. As a merchant of record (MoR), we consolidate the components of a full-service billing solution — including pay

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 42% Mid-Market
  • 31% Small-Business
Cleverbridge Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Service
5
Customer Support
5
Ease of Use
5
Response Time
5
Customer Satisfaction
3
Cons
Pricing Issues
4
Billing Issues
3
Expensive
3
Access Limitations
2
Approval Process Issues
2
Cleverbridge features and usability ratings that predict user satisfaction
7.2
Integrations
Average: 9.0
8.4
Has the product been a good partner in doing business?
Average: 9.2
6.7
Global/Cross Borders
Average: 8.5
8.3
Analytics
Average: 8.8
Seller Details
Company Website
Year Founded
2005
HQ Location
Cologne, Germany
Twitter
@cleverbridge
1,931 Twitter followers
LinkedIn® Page
www.linkedin.com
251 employees on LinkedIn®

Learn More About Sales Tax and VAT Compliance Software

What is Sales Tax and VAT Compliance Software?

Sales tax and VAT compliance software helps businesses utilizing customer-facing transactions to apply appropriate local and federal rules and rates to collect the correct taxes and to apply the appropriate taxes on a product from a production to point of sale. Staying up to date with changing rules and exemptions is required by law, and these tools ensure the full transaction lifecycle is aligned with any relevant jurisdictions—which can vary depending on the number of markets a business serves. Business owners, customer support teams, accounting teams, finance controllers, and e-commerce administrators in a variety of industries use sales tax compliance products to oversee tax collection and filing for all sales transactions, also known as indirect tax in the United States.

A key feature of tax compliance software is its ability to adjust sales tax prices for certain products, customers, or occasions as necessary. This includes a customer’s change in circumstances, sales tax holidays, and any update to official regulations when new legislation is passed. This software also assists in adding the proper tax on a product whenever value is added at each stage of the supply chain. Proper use of these tools will greatly reduce the effort in tracking customer and rate data, as well as minimize the risk of any oversight that could result in customer dissatisfaction, missing funds, or legal ramifications. Some sales tax compliance tools manage other sales tax equivalences around the world, such as GST, and will also send notifications for important tax filing dates or required paperwork.

What Types of Sales Tax and VAT Compliance Software Exist?

There are different types of tax systems implemented around the world that vary in complexity from country to country. Tax software offers different features and tools to help manage the varying tax complexities around the globe.

Sales tax software

Sales tax compliance software assists companies that have customer-facing transactions and need to charge sales tax, or use tax (usually in the United States). This type of software makes sure the correct taxes are collected, declared, filed, and paid on time.

Value-added tax (VAT) software

Most commonly used in European, Latin American, Asian, and African countries, VAT, or value-added tax compliance software, tracks taxes at every stage of the supply chain where value is being added and ensures the correct collection, filing, and remittance of VAT.

Goods and services tax (GST) software

GST is a type of indirect tax that is used by countries around the world that is applied to consumer goods and services, paid for by the consumer and remitted to the government by the company selling the goods or services. This type of software determines the correct GST to collect, helps companies stay compliant with current regulations, and manages remittance.

What are the Common Features of Sales Tax and VAT Compliance Software?

The following are some core features within tax management software that can help users streamline and automate the processes of tracking rates, rules, and exemptions, among others:

Integration with accounting and transaction tools: These systems often integrate with ERP systems and accounting software to ensure budgets, profits, and projections are accurate across the organization, as well as point of sale and e-commerce tools so taxes are correctly represented to customers and collected in all eligible transactions.

Automatic updates on rates and rules: Tax platforms can assess rates based on geolocation so customers are charged the right rates for their purchases. These tools also calculate the correct rate for a variety of instances, including product-specific tax rates, sales tax holidays, and shipping and handling rules.

Tax exemption tracking and application: Certain types of items are exempt from VAT or sales tax or can be taxed at lower rates. This software can track these exemptions, along with exemption certificates, and apply them to the proper party.

Sales tax and VAT rates and rules tracking: Tax compliance software can track tax rates—which means that sales tax calculations are based on a customer’s state, county, city, and district—while applying tax data in real time. There are also various types of VAT rates that are applied in European countries which depend on the product or service involved in the transaction.

Other Features of Sales Tax and VAT Compliance Software: GST, VAT

What are the Benefits of Sales Tax and VAT Compliance Software?

This software helps automate tasks and navigate very complex tax regulations to assist accountants with tax calculations and exceptions, returns, and compliance maintenance.

Applies the correct tax: Taxes can vary depending on what type of product or service is sold to the customer and where that product or service is received. Tax compliance software can evaluate sales and apply the correct tax based on local rules and regulations, as well as automatically track sales tax holidays and other exemptions.

Files and remits returns: Tax compliance software can track filing deadlines and dates for separate jurisdictions so payments are on time and streamlined to multiple tax authorities. This software also auto-populates forms by exporting tax data and can archive records for easy access and future audits.

Manages tax documents: Tax compliance platforms upload tax documents, such as exemption certificates, to the cloud or server to allow for easy retrieval of forms and documents through dashboards.

Complies with government requirements: This software can maintain up-to-date rules and rates set by the government which helps to increase the accuracy of tax compliance, and ensure rate calculations are correct. Compliance software can also track and store exemption certificates to make sure they are valid, and maintain these records for audit reporting purposes.

Challenges with Sales Tax and VAT Compliance Software

Tax compliance solutions can come with their own set of challenges. 

Accurate inputs: Tax compliance software does a good job of filing tax returns and making rate determinations, assuming the information is entered correctly. All software requires some sort of human interaction and input, which can lead to human error. VAT compliance software output is only as good as its inputs.

Legal questions: This software can answer all types of questions that relate to using the software, but most platforms don’t answer legal queries due to liability reasons.

Tax determinations: Compliance software provides a rather long list of tax categories the user must pick from which can lead to incorrect tax determinations. Unfortunately, this type of software can’t make tax determinations for the user because each instance is different and unique.

Pricing: This type of software is known to be expensive, and usually includes additional subscription, onboarding, and implementation fees. Software buyers need to do their due diligence before purchasing tax compliance software because they will most likely have to enter into a contract that could span several years.

How to Buy Sales Tax and VAT Compliance Software

Requirements Gathering (RFI/RFP) for Sales Tax and VAT Compliance Software

When selecting sales tax and VAT management software, it is important to first look at what type of tax system(s), exemptions, and integrations a company needs to support and manage, and then familiarize oneself with the different types of software available. The geographical location of the business should also be considered because tax systems vary from location to location. There are a variety of options when it comes to tax management software, including those designed for SMB and enterprise size organizations.

Compare Sales Tax and VAT Compliance Software Products

Create a long list

A long list should include all options that may provide the buyers with the functionality they need. Depending on the country that the organization resides in/or pays taxes in, this list might include solutions that can help with local and federal rules and rates, tax collection and filing, and integrations with other accounting and transaction tools.

Create a short list

After reviewing and researching the software on the long list, the buyer can widdle down this list based on the budget. Tax compliance software is available to suit all budgets and some general tax applications may be downloaded free or bought off the shelf at a lower price.

Buyers must keep in mind, however, that the more specialized a software is, the more expensive it gets. This is the case because the user base for specialized software is usually relatively small. If the company wants something specific to their industry or customized for the business, they should be prepared to pay a premium.

Conduct demos

Companies should make sure to demo all of the products that end up on their short list. During demos, buyers should ask specific questions related to the functionalities they care most about, for example, one might ask to be walked through all of the remittance features, how to run reports for audits, or how to import financial data from other systems.

Selection of Sales Tax and VAT Compliance Software

Choose a selection team

The accountants, controllers, and support teams who will be using this software must be involved in the selection process. The accountant may prefer an application that is compatible with the ones they currently use. Every business is different and the accountant or controller is most likely in the best position to offer an educated opinion about the best choice for the particular needs of the business. The controller may even be able to help the company install and set up the software of choice.

After choosing a software, buyers must remember that they don’t have to be stuck with this selection forever; most platforms allow for add-ons or modifications. However, this decision shouldn’t be made lightly because no matter what software is chosen, it will be a big time and money commitment. To see ROI, buyers can’t change their minds a few months later and switch software again.

Negotiation

Negotiating a software contract is important to minimize risk, whether it is in terms of performance protection, security protection, or simply making sure that both parties are in complete agreement with what to expect from the other. 

If the business has cash flow, they could ask for a discount in return for an annual upfront payment, and many software providers are happy to make that deal. Other times, a software provider may offer unlimited usage if the buyers pay upfront instead of paying a monthly or quarterly package price.

Buyers should also determine if they will need help implementing the software or integrating it with another system. Usually, a software provider's first offer will include some implementation services in a given timeframe. Buyers can ask for these services to be removed if they can manage it themselves, or if a third party can do it for cheaper.

They also need to decide for how long they will need this software. If the company is planning to use the software for several years, the buyer can negotiate longer terms of contract which sometimes results in more favorable pricing.

Final decision

The final decision should be based on all the information gathered previously. Businesses should try to prioritize needs and select the solution that meets most of, if not all of, their requirements. Companies must remember that there is no one perfect software, but there is one that is best for their business.

If possible, buyers must conduct a pilot program with a smaller sample size of users to gauge how well the software is received. If the platform gets high marks, they can buy with more confidence. If the tool is found to be inefficient or not performing as expected, it might be time to test another software.