Avalara
Avalara is the agentic AI leader in global tax and compliance. For more than two decades, Avalara's trusted tax content, deep compliance expertise, proprietary data, and technology have helped customers succeed on a global scale. Avalara now pairs that foundation with agentic AI to help businesses execute complex compliance work while keeping people in control. Avalara processes more than 54 billion AvaTax API calls annually and supports millions of businesses worldwide. For more information, visit Avalara.com.
Average Rating: 4.1/5.0
Total Reviews: 926
How Do G2 Users Rate Avalara?
- Integrations: 7.4/10 (Category avg: 9.1/10)
- Has the product been a good partner in doing business?: 7.0/10 (Category avg: 9.4/10)
- Global/Cross Borders: 6.2/10 (Category avg: 8.6/10)
- Analytics: 7.2/10 (Category avg: 8.9/10)
Who Is the Company Behind Avalara?
- Seller: Avalara, Inc.
- Company Website:
- Year Founded: 2004
- HQ Location: Durham, NC
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LinkedIn® Page: www.linkedin.com
5,633 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Controller, CFO
- Top Industries: Computer Software, Retail
- Company Size: 47% Medium, 37% Small
What Do G2 Reviewers Say About Avalara?
AI-generated summary from verified user reviews
Pros
- Users value the ease of use of Avalara, simplifying tax management and implementation across various products.
- Users appreciate how Avalara's tax automation eliminates confusion, saving time and ensuring compliance with tax laws.
- Users find Avalara offers ease of filing, simplifying tax management and streamlining return processes effectively.
- Users love the efficient customer support of Avalara that simplifies tax management and ensures compliance seamlessly.
- Users value the automation of Avalara, appreciating its ease of setup and seamless integration for efficient tax management.
Cons
- Users experience poor customer support, citing unresponsiveness and a lack of detailed assistance when needed.
- Users feel there is a need for improvement in functionality and better support for complex scenarios in Avalara.
- Users report poor support services, noting delays and ineffective communication hinder integration and post-sales assistance.
- Users report tax calculation discrepancies and prefer U.S. based support for sales tax issues with Avalara.
- Users find Avalara to be expensive, with yearly price increases adding to their concerns about affordability.
What Are Recent G2 Reviews of Avalara?
"Seamless State Filings and Fewer Manual Tasks"
Rating: 4.0/5.0 stars
— Alicia L.
"Helped with sales tax compliance and audit exposure reduction"
Rating: 5.0/5.0 stars
— Verified User in Apparel & Fashion
What Are G2 Users Discussing About Avalara?
- What is Avalara used for? - 1 comment
- Where is avalara based?
- How much does avalara cost? - 2 comments
- What is avalara AvaTax? - 1 comment
- What is avalara? - 1 comment

