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Best Sales Analytics Software - Page 2

Julie Jung
JJ
Researched and written by Julie Jung

Sales analytics software reports on CRM data to reveal sales insights and forecast future performance. Sales teams and managers use sales analytics to gain visibility into sales activities; locate high or under-performing salespeople, products, or communications; and forecast future sales numbers. Sales analytic insights can be used to improve sales strategies and implement a more predictable sales model. Sales analytics systems are usually implemented on top of sales force automation and other CRM systems and use existing data to reveal insights, though some serve as both the CRM system of record as well as the analytics tool.

Sales analytics products access data solely from sales tools, and their core functionality is to analyze sales information. Some companies opt to use business intelligence platforms and self-service business intelligence software instead, which can also provide companies insights into their data from a variety of other sources in addition to sales data.

To qualify for inclusion in the Sales Analytics category, a product must:

Automate and visualize sales pipelines with customizable stages, risk factors, and scoring methods
Report on the performance of salespeople, products, methods, and other available data
Forecast sales numbers based on pipeline factors

Best Sales Analytics Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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186 Listings in Sales Analytics Available
(927)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $12.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Constant Contact Advanced Automation helps you send the right message at the right time. From Social to SMS and email to ecommerce, we deliver tools to help you build deeper relationships with your au

    Users
    • Owner
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 81% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Constant Contact is an email campaign platform that integrates with e-commerce portals and allows for the creation of unlimited automations for a variety of tasks.
    • Reviewers appreciate the ease of use, the ability to create multiple drip campaigns, the professional format of marketing emails, and the detailed analytics provided by Constant Contact.
    • Users mentioned issues with the editor being buggy, difficulties with integration, limitations in automation capabilities, and challenges in setting up multiple drip campaigns and email templates.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Constant Contact Advanced Automation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    117
    Email Marketing
    63
    Intuitive
    52
    Automation
    50
    Easy Creation
    43
    Cons
    Missing Features
    43
    Limited Features
    31
    Limited Customization
    30
    Limited Options
    29
    Email Issues
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Constant Contact Advanced Automation features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Data Segmentation
    Average: 8.5
    9.4
    Opportunity Scoring
    Average: 8.3
    9.3
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1995
    HQ Location
    Waltham, US
    Twitter
    @ConstantContact
    69,005 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,133 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Constant Contact Advanced Automation helps you send the right message at the right time. From Social to SMS and email to ecommerce, we deliver tools to help you build deeper relationships with your au

Users
  • Owner
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 81% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Constant Contact is an email campaign platform that integrates with e-commerce portals and allows for the creation of unlimited automations for a variety of tasks.
  • Reviewers appreciate the ease of use, the ability to create multiple drip campaigns, the professional format of marketing emails, and the detailed analytics provided by Constant Contact.
  • Users mentioned issues with the editor being buggy, difficulties with integration, limitations in automation capabilities, and challenges in setting up multiple drip campaigns and email templates.
Constant Contact Advanced Automation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
117
Email Marketing
63
Intuitive
52
Automation
50
Easy Creation
43
Cons
Missing Features
43
Limited Features
31
Limited Customization
30
Limited Options
29
Email Issues
28
Constant Contact Advanced Automation features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.2
Data Segmentation
Average: 8.5
9.4
Opportunity Scoring
Average: 8.3
9.3
Interactive Dashboards
Average: 8.5
Seller Details
Company Website
Year Founded
1995
HQ Location
Waltham, US
Twitter
@ConstantContact
69,005 Twitter followers
LinkedIn® Page
www.linkedin.com
1,133 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Creatio is a global vendor of a one unified platform designed to streamline industry workflows and CRM for large organizations. With no-code technology, processes can be customized and scaled effortl

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Creatio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    43
    Customizability
    26
    Features
    22
    Customization
    21
    Automation
    20
    Cons
    Limited Features
    14
    Missing Features
    14
    Learning Curve
    10
    Complexity
    8
    Limited Options
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Creatio features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Data Segmentation
    Average: 8.5
    8.9
    Opportunity Scoring
    Average: 8.3
    8.4
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Creatio
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, Massachusetts
    Twitter
    @Creatio_Global
    4,032 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    864 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Creatio is a global vendor of a one unified platform designed to streamline industry workflows and CRM for large organizations. With no-code technology, processes can be customized and scaled effortl

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Small-Business
  • 39% Mid-Market
Creatio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
43
Customizability
26
Features
22
Customization
21
Automation
20
Cons
Limited Features
14
Missing Features
14
Learning Curve
10
Complexity
8
Limited Options
8
Creatio features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.8
Data Segmentation
Average: 8.5
8.9
Opportunity Scoring
Average: 8.3
8.4
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Creatio
Company Website
Year Founded
2014
HQ Location
Boston, Massachusetts
Twitter
@Creatio_Global
4,032 Twitter followers
LinkedIn® Page
www.linkedin.com
864 employees on LinkedIn®

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(1,489)4.8 out of 5
3rd Easiest To Use in Sales Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AI-driven CRM Hygiene Scratchpad simplifies Salesforce, monitors CRM hygiene, and automates data entry and coaching. Loved by RevOps, Sales Leaders, and Reps, even process haters and will improv

    Users
    • Account Executive
    • Enterprise Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 21% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Scratchpad is a tool that helps users manage tasks, update their pipeline, and create new records quickly.
    • Reviewers frequently mention the ease of use, time-saving capabilities, and seamless integration with Salesforce as key benefits of Scratchpad.
    • Users mentioned some limitations such as the lack of auto-assignment of new records to the creator, limited mobile experience, and challenges with integration with other platforms like SalesLoft.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Scratchpad Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    164
    Salesforce Integration
    113
    Time-saving
    94
    Time-Saving
    92
    Helpful
    73
    Cons
    Missing Features
    46
    Limited Customization
    21
    Limited Features
    21
    Integration Issues
    15
    Expensive
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Scratchpad features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Data Segmentation
    Average: 8.5
    8.5
    Opportunity Scoring
    Average: 8.3
    9.1
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Covina, US
    Twitter
    @Scratchpad
    458 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AI-driven CRM Hygiene Scratchpad simplifies Salesforce, monitors CRM hygiene, and automates data entry and coaching. Loved by RevOps, Sales Leaders, and Reps, even process haters and will improv

Users
  • Account Executive
  • Enterprise Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 21% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Scratchpad is a tool that helps users manage tasks, update their pipeline, and create new records quickly.
  • Reviewers frequently mention the ease of use, time-saving capabilities, and seamless integration with Salesforce as key benefits of Scratchpad.
  • Users mentioned some limitations such as the lack of auto-assignment of new records to the creator, limited mobile experience, and challenges with integration with other platforms like SalesLoft.
Scratchpad Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
164
Salesforce Integration
113
Time-saving
94
Time-Saving
92
Helpful
73
Cons
Missing Features
46
Limited Customization
21
Limited Features
21
Integration Issues
15
Expensive
12
Scratchpad features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.2
Data Segmentation
Average: 8.5
8.5
Opportunity Scoring
Average: 8.3
9.1
Interactive Dashboards
Average: 8.5
Seller Details
Company Website
Year Founded
2020
HQ Location
Covina, US
Twitter
@Scratchpad
458 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
(511)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Sales Analytics software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Revenue Grid offers AI-driven revenue intelligence through its world-leading data capturing technology. With seamless Salesforce integration, we offer a holistic view for revenue success, backed by fe

    Users
    • Customer Success Manager
    • Account Executive
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 49% Mid-Market
    • 40% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Revenue Grid is a tool that integrates with Salesforce and Outlook, allowing users to record information, capture emails, and track leads.
    • Reviewers like the seamless integration with Salesforce and Outlook, the ability to save time by automating tasks, and the consistent updates provided by Revenue Grid.
    • Users reported occasional sync errors, difficulties in setting up with different accounts, and issues with the accuracy of information pulled over.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Revenue Grid Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    61
    Salesforce Integration
    46
    Integrations
    37
    Easy Integrations
    28
    Helpful
    27
    Cons
    Learning Curve
    12
    Difficult Setup
    10
    Slow Loading
    10
    Slow Performance
    10
    Salesforce Integration
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Revenue Grid features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Data Segmentation
    Average: 8.5
    9.0
    Opportunity Scoring
    Average: 8.3
    8.9
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Atlanta, Georgia
    Twitter
    @Revenue_Grid_
    1,083 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    147 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Revenue Grid offers AI-driven revenue intelligence through its world-leading data capturing technology. With seamless Salesforce integration, we offer a holistic view for revenue success, backed by fe

Users
  • Customer Success Manager
  • Account Executive
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 49% Mid-Market
  • 40% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Revenue Grid is a tool that integrates with Salesforce and Outlook, allowing users to record information, capture emails, and track leads.
  • Reviewers like the seamless integration with Salesforce and Outlook, the ability to save time by automating tasks, and the consistent updates provided by Revenue Grid.
  • Users reported occasional sync errors, difficulties in setting up with different accounts, and issues with the accuracy of information pulled over.
Revenue Grid Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
61
Salesforce Integration
46
Integrations
37
Easy Integrations
28
Helpful
27
Cons
Learning Curve
12
Difficult Setup
10
Slow Loading
10
Slow Performance
10
Salesforce Integration
9
Revenue Grid features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.9
Data Segmentation
Average: 8.5
9.0
Opportunity Scoring
Average: 8.3
8.9
Interactive Dashboards
Average: 8.5
Seller Details
Company Website
Year Founded
2006
HQ Location
Atlanta, Georgia
Twitter
@Revenue_Grid_
1,083 Twitter followers
LinkedIn® Page
www.linkedin.com
147 employees on LinkedIn®
(122)4.0 out of 5
View top Consulting Services for Oracle Sales Analytics
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dramatically Improve the Effectiveness of Your Sales People. Oracle Sales Analytics provides hundreds of key performance indicators and more than 130 reports in five customizable dashboards. These an

    Users
    No information available
    Industries
    • Retail
    • Computer Software
    Market Segment
    • 49% Enterprise
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Oracle Sales Analytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    5
    Ease of Use
    3
    User Interface
    2
    Access Ease
    1
    Business Management
    1
    Cons
    Expensive
    3
    Learning Curve
    2
    Complexity
    1
    Integration Issues
    1
    Not Intuitive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oracle Sales Analytics features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Data Segmentation
    Average: 8.5
    8.6
    Opportunity Scoring
    Average: 8.3
    8.4
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    824,139 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    199,405 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Dramatically Improve the Effectiveness of Your Sales People. Oracle Sales Analytics provides hundreds of key performance indicators and more than 130 reports in five customizable dashboards. These an

Users
No information available
Industries
  • Retail
  • Computer Software
Market Segment
  • 49% Enterprise
  • 25% Mid-Market
Oracle Sales Analytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
5
Ease of Use
3
User Interface
2
Access Ease
1
Business Management
1
Cons
Expensive
3
Learning Curve
2
Complexity
1
Integration Issues
1
Not Intuitive
1
Oracle Sales Analytics features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.1
8.2
Data Segmentation
Average: 8.5
8.6
Opportunity Scoring
Average: 8.3
8.4
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
824,139 Twitter followers
LinkedIn® Page
www.linkedin.com
199,405 employees on LinkedIn®
Ownership
NYSE:ORCL
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Substrata is a digital execution software that assists companies in resource optimisation, financial tracking, and sales management, with a dynamic and customisable core hub to meet user demands.
    • Reviewers like Substrata's ability to improve sales calls by providing quick social assessments and insightful information, its user-friendly interface, and its ability to analyse online interactions to understand power dynamics in buyer-seller relationships.
    • Reviewers experienced buffering issues, occasional glitches, and found the user interface complex and time-consuming to learn, with some also noting that the software can be slow when working with large amounts of data.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Substrata Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    186
    Ease of Use
    115
    Accuracy
    113
    Insights
    73
    Conversation Analysis
    70
    Cons
    Learning Curve
    66
    Integration Issues
    40
    Missing Features
    37
    Limited Integrations
    29
    Limited Features
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Substrata features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Data Segmentation
    Average: 8.5
    9.2
    Opportunity Scoring
    Average: 8.3
    9.4
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Substrata
    Year Founded
    2020
    HQ Location
    Tel Aviv, Israel
    Twitter
    @SubstrataHQ
    592 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Substrata is a digital execution software that assists companies in resource optimisation, financial tracking, and sales management, with a dynamic and customisable core hub to meet user demands.
  • Reviewers like Substrata's ability to improve sales calls by providing quick social assessments and insightful information, its user-friendly interface, and its ability to analyse online interactions to understand power dynamics in buyer-seller relationships.
  • Reviewers experienced buffering issues, occasional glitches, and found the user interface complex and time-consuming to learn, with some also noting that the software can be slow when working with large amounts of data.
Substrata Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
186
Ease of Use
115
Accuracy
113
Insights
73
Conversation Analysis
70
Cons
Learning Curve
66
Integration Issues
40
Missing Features
37
Limited Integrations
29
Limited Features
27
Substrata features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.4
Data Segmentation
Average: 8.5
9.2
Opportunity Scoring
Average: 8.3
9.4
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Substrata
Year Founded
2020
HQ Location
Tel Aviv, Israel
Twitter
@SubstrataHQ
592 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
(3,455)4.3 out of 5
Optimized for quick response
10th Easiest To Use in Sales Analytics software
View top Consulting Services for Outreach
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Mid-Market
    • 22% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Outreach is a sales engagement platform that offers multi-channel communication, automated workflows, and advanced analytics to streamline sales processes and improve productivity.
    • Reviewers appreciate Outreach's user-friendly interface, customizable features, and its ability to integrate with other tools, which enhances their sales processes and overall productivity.
    • Users experienced a steep learning curve with Outreach, occasional bugs, slow loading times, and some found the pricing to be higher compared to alternatives.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Outreach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    163
    Helpful
    103
    Features
    100
    Automation
    79
    Integrations
    69
    Cons
    Missing Features
    73
    Learning Curve
    47
    Technical Issues
    39
    Sync Issues
    38
    Integration Issues
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Outreach features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    7.7
    Data Segmentation
    Average: 8.5
    7.5
    Opportunity Scoring
    Average: 8.3
    8.2
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Outreach
    Company Website
    Year Founded
    2014
    HQ Location
    Seattle, WA
    Twitter
    @outreach_io
    7,792 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,327 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Mid-Market
  • 22% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Outreach is a sales engagement platform that offers multi-channel communication, automated workflows, and advanced analytics to streamline sales processes and improve productivity.
  • Reviewers appreciate Outreach's user-friendly interface, customizable features, and its ability to integrate with other tools, which enhances their sales processes and overall productivity.
  • Users experienced a steep learning curve with Outreach, occasional bugs, slow loading times, and some found the pricing to be higher compared to alternatives.
Outreach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
163
Helpful
103
Features
100
Automation
79
Integrations
69
Cons
Missing Features
73
Learning Curve
47
Technical Issues
39
Sync Issues
38
Integration Issues
36
Outreach features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
7.7
Data Segmentation
Average: 8.5
7.5
Opportunity Scoring
Average: 8.3
8.2
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Outreach
Company Website
Year Founded
2014
HQ Location
Seattle, WA
Twitter
@outreach_io
7,792 Twitter followers
LinkedIn® Page
www.linkedin.com
1,327 employees on LinkedIn®
(1,599)3.8 out of 5
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Entry Level Price:$210 /month per user
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and ca

    Users
    • Account Executive
    • Account Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 40% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynamics 365 Sales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Customization
    7
    Easy Customization
    5
    Features
    5
    Integrations
    5
    Cons
    Learning Curve
    5
    Slow Loading
    5
    Slow Performance
    5
    Limited Features
    4
    Complexity
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynamics 365 Sales features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Data Segmentation
    Average: 8.5
    8.7
    Opportunity Scoring
    Average: 8.3
    8.2
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,031,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and ca

Users
  • Account Executive
  • Account Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 40% Mid-Market
  • 30% Small-Business
Dynamics 365 Sales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Customization
7
Easy Customization
5
Features
5
Integrations
5
Cons
Learning Curve
5
Slow Loading
5
Slow Performance
5
Limited Features
4
Complexity
3
Dynamics 365 Sales features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 9.1
8.9
Data Segmentation
Average: 8.5
8.7
Opportunity Scoring
Average: 8.3
8.2
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

    Users
    • CEO
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 26% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Freshsales is a customizable CRM tool that allows users to manage multiple sales pipelines and log customer information.
    • Reviewers appreciate the user-friendly interface, the ability to customize pipelines and fields, the quality of customer support, and the automation features that Freshsales offers.
    • Users mentioned issues with the reporting functionality, limited integrations, difficulties with app development, cluttered configuration settings, and concerns about data privacy and cross-site tracking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Freshsales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    106
    Features
    71
    Helpful
    55
    Customer Support
    54
    Intuitive
    42
    Cons
    Missing Features
    47
    Learning Curve
    30
    Limited Features
    27
    Limitations
    25
    Poor Customer Support
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freshsales features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Data Segmentation
    Average: 8.5
    8.2
    Opportunity Scoring
    Average: 8.3
    8.4
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,862 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,591 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

Users
  • CEO
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 26% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Freshsales is a customizable CRM tool that allows users to manage multiple sales pipelines and log customer information.
  • Reviewers appreciate the user-friendly interface, the ability to customize pipelines and fields, the quality of customer support, and the automation features that Freshsales offers.
  • Users mentioned issues with the reporting functionality, limited integrations, difficulties with app development, cluttered configuration settings, and concerns about data privacy and cross-site tracking.
Freshsales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
106
Features
71
Helpful
55
Customer Support
54
Intuitive
42
Cons
Missing Features
47
Learning Curve
30
Limited Features
27
Limitations
25
Poor Customer Support
21
Freshsales features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.3
Data Segmentation
Average: 8.5
8.2
Opportunity Scoring
Average: 8.3
8.4
Interactive Dashboards
Average: 8.5
Seller Details
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,862 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
Ownership
NASDAQ: FRSH
By IBM
(179)4.4 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Planning Analytics is an AI-powered integrated planning solution that automates your planning, budgeting, and forecasting processes enabling real-time analysis and seamless collaboration. Eliminat

    Users
    • Financial Analyst
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 55% Enterprise
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • IBM Planning Analytics is a forecasting and budgeting tool that provides advanced capabilities, real-time data access, and collaboration across multiple departments.
    • Reviewers like the tool's scalability, seamless integration with other applications, quick support, automation of budget forecasting and planning, and its ability to handle large amounts of data efficiently.
    • Reviewers noted a steep learning curve, high implementation and maintenance costs, performance issues with larger datasets, challenges in integrating Cognos Analytics on AIX servers, and the need for basic knowledge of data analytics.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Planning Analytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    15
    Analytics
    14
    Ease of Use
    12
    Planning
    12
    Planning Efficiency
    12
    Cons
    Learning Difficulty
    9
    Learning Curve
    8
    Missing Features
    6
    User Difficulty
    6
    Lacking Features
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Planning Analytics features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Data Segmentation
    Average: 8.5
    8.6
    Opportunity Scoring
    Average: 8.3
    8.5
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    711,154 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Planning Analytics is an AI-powered integrated planning solution that automates your planning, budgeting, and forecasting processes enabling real-time analysis and seamless collaboration. Eliminat

Users
  • Financial Analyst
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 55% Enterprise
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • IBM Planning Analytics is a forecasting and budgeting tool that provides advanced capabilities, real-time data access, and collaboration across multiple departments.
  • Reviewers like the tool's scalability, seamless integration with other applications, quick support, automation of budget forecasting and planning, and its ability to handle large amounts of data efficiently.
  • Reviewers noted a steep learning curve, high implementation and maintenance costs, performance issues with larger datasets, challenges in integrating Cognos Analytics on AIX servers, and the need for basic knowledge of data analytics.
IBM Planning Analytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
15
Analytics
14
Ease of Use
12
Planning
12
Planning Efficiency
12
Cons
Learning Difficulty
9
Learning Curve
8
Missing Features
6
User Difficulty
6
Lacking Features
5
IBM Planning Analytics features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.1
8.6
Data Segmentation
Average: 8.5
8.6
Opportunity Scoring
Average: 8.3
8.5
Interactive Dashboards
Average: 8.5
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,154 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
(464)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$65.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipeliner CRM drives exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly which drives high adoption ra

    Users
    • Director
    • President
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 71% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pipeliner CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Features
    5
    User Interface
    4
    Customizability
    3
    Customization
    3
    Cons
    Expensive
    2
    Availability Issues
    1
    Client Experience
    1
    Management Issues
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pipeliner CRM features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Data Segmentation
    Average: 8.5
    9.8
    Opportunity Scoring
    Average: 8.3
    9.0
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Los Angeles, CA
    Twitter
    @PipelinerCRM
    8,665 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipeliner CRM drives exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly which drives high adoption ra

Users
  • Director
  • President
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 71% Small-Business
  • 22% Mid-Market
Pipeliner CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Features
5
User Interface
4
Customizability
3
Customization
3
Cons
Expensive
2
Availability Issues
1
Client Experience
1
Management Issues
1
Poor Customer Support
1
Pipeliner CRM features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.0
Data Segmentation
Average: 8.5
9.8
Opportunity Scoring
Average: 8.3
9.0
Interactive Dashboards
Average: 8.5
Seller Details
Company Website
Year Founded
2007
HQ Location
Los Angeles, CA
Twitter
@PipelinerCRM
8,665 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesflare is the intelligent CRM that small and medium-sized businesses selling B2B love to use. It's a zero-input sales pipeline tool that thinks and works for its user, not the other way around.

    Users
    • CEO
    • Co-Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 15% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesflare is a customer relationship management tool that automates routine tasks, integrates with email and LinkedIn, and provides tracking and data-driven insights.
    • Users like Salesflare's intuitive and modern interface, its seamless integration with email and LinkedIn, its visual representation of sales funnels, and its responsive and knowledgeable customer support.
    • Users experienced challenges with setting reminders, slow updates in the account portion, inability to assign the same contact information to multiple accounts, and complex data export process.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesflare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Features
    29
    Customer Support
    27
    Helpful
    27
    Integrations
    24
    Cons
    Missing Features
    11
    Sales
    6
    Contact Management
    5
    Integration Issues
    5
    Email Management
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesflare features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Data Segmentation
    Average: 8.5
    8.1
    Opportunity Scoring
    Average: 8.3
    8.9
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Antwerp, Flemish Region
    Twitter
    @salesflare
    7,554 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesflare is the intelligent CRM that small and medium-sized businesses selling B2B love to use. It's a zero-input sales pipeline tool that thinks and works for its user, not the other way around.

Users
  • CEO
  • Co-Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 15% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesflare is a customer relationship management tool that automates routine tasks, integrates with email and LinkedIn, and provides tracking and data-driven insights.
  • Users like Salesflare's intuitive and modern interface, its seamless integration with email and LinkedIn, its visual representation of sales funnels, and its responsive and knowledgeable customer support.
  • Users experienced challenges with setting reminders, slow updates in the account portion, inability to assign the same contact information to multiple accounts, and complex data export process.
Salesflare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Features
29
Customer Support
27
Helpful
27
Integrations
24
Cons
Missing Features
11
Sales
6
Contact Management
5
Integration Issues
5
Email Management
4
Salesflare features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
8.6
Data Segmentation
Average: 8.5
8.1
Opportunity Scoring
Average: 8.3
8.9
Interactive Dashboards
Average: 8.5
Seller Details
Year Founded
2014
HQ Location
Antwerp, Flemish Region
Twitter
@salesflare
7,554 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
By Zoho
(2,735)4.1 out of 5
Optimized for quick response
15th Easiest To Use in Sales Analytics software
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50% off: $7/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM Plus is a platform that combines elements of a CRM and marketing automation platform, with added customer service and detailed reporting capabilities.
    • Users like the ability to customize module fields and layouts, the ease of adding leads or contacts from Outlook to Zoho CRM, and the platform's user-friendly interface and customization options.
    • Users experienced issues with the store checkout process, found the custom reporting module clunky and tough to use, and reported that the platform's integration with other software was sometimes difficult and time-consuming.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    158
    Features
    112
    Integrations
    82
    Lead Management
    76
    Easy Integrations
    66
    Cons
    Learning Curve
    45
    Missing Features
    43
    Integration Issues
    32
    Poor Customer Support
    31
    Slow Loading
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Data Segmentation
    Average: 8.5
    8.2
    Opportunity Scoring
    Average: 8.3
    8.5
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Company Website
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    102,964 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM Plus is a platform that combines elements of a CRM and marketing automation platform, with added customer service and detailed reporting capabilities.
  • Users like the ability to customize module fields and layouts, the ease of adding leads or contacts from Outlook to Zoho CRM, and the platform's user-friendly interface and customization options.
  • Users experienced issues with the store checkout process, found the custom reporting module clunky and tough to use, and reported that the platform's integration with other software was sometimes difficult and time-consuming.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
158
Features
112
Integrations
82
Lead Management
76
Easy Integrations
66
Cons
Learning Curve
45
Missing Features
43
Integration Issues
32
Poor Customer Support
31
Slow Loading
31
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.1
8.4
Data Segmentation
Average: 8.5
8.2
Opportunity Scoring
Average: 8.3
8.5
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Zoho
Company Website
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
102,964 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
(1,457)4.4 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Looker, Google Cloud’s business intelligence platform, enables you to chat with your data. Organizations turn to Looker for self-service and governed BI, to build custom applications with trusted metr

    Users
    • Data Analyst
    • Data Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Looker Studio is a business intelligence and data visualization platform that allows users to create interactive dashboards and reports, and supports integration with various data sources.
    • Reviewers appreciate Looker Studio's user-friendly interface, its ability to create customized dashboards, and its seamless integration with diverse data sources, which simplifies data analysis and reporting.
    • Reviewers noted that Looker Studio can be slow when handling large datasets, its data visualization options are less customizable compared to other tools, and it has a steep learning curve, particularly with its LookML modeling language.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Looker Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    194
    Data Visualization
    106
    Analytics
    94
    Insights
    91
    Easy Integrations
    87
    Cons
    Learning Curve
    74
    Slow Loading
    60
    Missing Features
    53
    Slow Performance
    45
    Limited Features
    40
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Looker features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Data Segmentation
    Average: 8.5
    8.3
    Opportunity Scoring
    Average: 8.3
    8.8
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,520,271 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    301,875 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Looker, Google Cloud’s business intelligence platform, enables you to chat with your data. Organizations turn to Looker for self-service and governed BI, to build custom applications with trusted metr

Users
  • Data Analyst
  • Data Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Looker Studio is a business intelligence and data visualization platform that allows users to create interactive dashboards and reports, and supports integration with various data sources.
  • Reviewers appreciate Looker Studio's user-friendly interface, its ability to create customized dashboards, and its seamless integration with diverse data sources, which simplifies data analysis and reporting.
  • Reviewers noted that Looker Studio can be slow when handling large datasets, its data visualization options are less customizable compared to other tools, and it has a steep learning curve, particularly with its LookML modeling language.
Looker Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
194
Data Visualization
106
Analytics
94
Insights
91
Easy Integrations
87
Cons
Learning Curve
74
Slow Loading
60
Missing Features
53
Slow Performance
45
Limited Features
40
Looker features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.7
Data Segmentation
Average: 8.5
8.3
Opportunity Scoring
Average: 8.3
8.8
Interactive Dashboards
Average: 8.5
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,520,271 Twitter followers
LinkedIn® Page
www.linkedin.com
301,875 employees on LinkedIn®
(13,784)4.5 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ActiveCampaign is your all-in-one solution for creating and automating personalized customer experiences that grow your business + Powerful automations that drive meaningful customer experiences

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ActiveCampaign Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,891
    Automation
    1,645
    Automations
    1,361
    Features
    1,269
    Email Marketing
    1,132
    Cons
    Learning Curve
    836
    Missing Features
    683
    Expensive
    568
    Limited Features
    541
    Limitations
    495
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ActiveCampaign features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Data Segmentation
    Average: 8.5
    7.9
    Opportunity Scoring
    Average: 8.3
    7.9
    Interactive Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    Chicago, IL
    Twitter
    @ActiveCampaign
    13,322 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    853 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ActiveCampaign is your all-in-one solution for creating and automating personalized customer experiences that grow your business + Powerful automations that drive meaningful customer experiences

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
ActiveCampaign Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,891
Automation
1,645
Automations
1,361
Features
1,269
Email Marketing
1,132
Cons
Learning Curve
836
Missing Features
683
Expensive
568
Limited Features
541
Limitations
495
ActiveCampaign features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.2
Data Segmentation
Average: 8.5
7.9
Opportunity Scoring
Average: 8.3
7.9
Interactive Dashboards
Average: 8.5
Seller Details
Company Website
Year Founded
2003
HQ Location
Chicago, IL
Twitter
@ActiveCampaign
13,322 Twitter followers
LinkedIn® Page
www.linkedin.com
853 employees on LinkedIn®