Best Enterprise Remote Monitoring & Management (RMM) Software

How Many Remote Monitoring & Management (RMM) Software Products Does G2 Track?

Total Products under this Category: 141

Category Stats (Nov 2026)

  • Average Rating: 4.56/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: MSP360 RMM (+3.01%) - Among all products in this category, MSP360 RMM recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Remote Monitoring & Management (RMM) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 22,400+ Authentic Reviews
  • 141+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Remote Monitoring & Management (RMM) Software

G2 Grid® for Remote Monitoring & Management (RMM) Software plotting products by satisfaction and market presence

Highlighted products: NinjaOne, Atera IT Management, TeamViewer, Datto RMM, Ivanti Autonomous Endpoint Management, Action1, Acronis Cyber Protect Cloud (now Acronis Cyber Platform), and Milvus TI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-monitoring-management-rmm/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=atera-it-management&focus%5B%5D=teamviewer&focus%5B%5D=datto-rmm&focus%5B%5D=ivanti-autonomous-endpoint-management&focus%5B%5D=action1&focus%5B%5D=acronis-cyber-protect-cloud-now-acronis-cyber-platform&focus%5B%5D=milvus-ti&segment=enterprise)

NinjaOne

NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.

Average Rating: 4.7/5.0

Total Reviews: 5,789

How Do G2 Users Rate NinjaOne?

  • Ease of Admin: 9.1/10 (Category avg: 9.0/10)
  • Device Management: 9.5/10 (Category avg: 9.3/10)
  • Service Management: 8.6/10 (Category avg: 8.5/10)
  • Remote Monitoring: 9.5/10 (Category avg: 9.4/10)

Who Is the Company Behind NinjaOne?

  • Seller: NinjaOne
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Austin, Texas
  • LinkedIn® Page: www.linkedin.com
    2,555 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Owner
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 46% Small, 46% Medium

What Do G2 Reviewers Say About NinjaOne?

AI-generated summary from verified user reviews

Pros
  • Users find the interface intuitive and easy to navigate, making daily tasks straightforward.
  • Users value responsive, helpful support that quickly answers questions and helps resolve problems.
  • Users value fast, reliable remote access that makes it easy to connect to devices and resolve issues without being onsite.
  • Users appreciate the easy deployment and setup, which gets the platform running across devices with little effort.
  • Users value its broad, robust feature set and deep capabilities across RMM and IT management needs.
Cons
  • Users find navigation confusing and the interface dated, with settings and features sometimes difficult to locate.
  • Users find reporting limited in detail, available report types, and analytical depth.
  • Users find reporting inflexible and difficult to customize, configure, and tailor to complex needs.
  • Users find pricing steep for smaller teams and as endpoint counts grow, while add-ons and extra fees increase overall costs.
  • Users find integrations limited, less robust than desired, and sometimes difficult to configure or use with other systems.

What Are Recent G2 Reviews of NinjaOne?

What Are G2 Users Discussing About NinjaOne?

Atera IT Management

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera’s autonomous AI agent, Robin, detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes, resolving Tier-1 and complex Tier-2 incidents in full. 1) Resolution without the wait. Robin doesn't just suggest or assist, it acts and resolves, on its own, instantly. 2) Always-on coverage, day and night. Robin extends your team's reach around the clock, resolving issues at 2am just as reliably as at 2pm, so your team isn't the only line of defense when it comes to fighting downtime. 3) A personal IT tech for every employee. An intelligent, context-aware AI agent that understands your environment, adapts to each user, and responds instantly. Built on a patented architecture, Robin operates as a system of action within your existing enterprise environment, adhering to the highest enterprise-grade security and compliance standards. It's governed by configurable guardrails, a complete audit trail, and approval workflows, so autonomy never comes at the cost of control. More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted. Discover how Atera can help you achieve unparalleled organizational efficiency at www.atera.com.

Average Rating: 4.6/5.0

Total Reviews: 1,272

How Do G2 Users Rate Atera IT Management?

  • Ease of Admin: 9.0/10 (Category avg: 9.0/10)
  • Device Management: 9.0/10 (Category avg: 9.3/10)
  • Service Management: 8.7/10 (Category avg: 8.5/10)
  • Remote Monitoring: 9.2/10 (Category avg: 9.4/10)

Who Is the Company Behind Atera IT Management?

  • Seller: Atera
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    416 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, IT Manager
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 55% Small, 31% Medium

What Do G2 Reviewers Say About Atera IT Management?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in Remote Monitoring and Management exceptional, simplifying IT management with unified tools.
  • Users value the comprehensive all-in-one solution of Remote Monitoring and Management, streamlining IT management effectively.
  • Users value the automation capabilities of Atera, simplifying IT management with a comprehensive suite of tools.
  • Users value the efficiency gained from unified management tools, leading to streamlined operations and increased productivity.
  • Users highlight the ease of remote access with Atera, streamlining IT support and enhancing productivity.
Cons
  • Users express frustration over missing features like better Apple device compatibility and a simplified ticket management system.
  • Users note the limited features of Remote Monitoring and Management, requiring reliance on other tools for advanced tasks.
  • Users experience feature issues with automation and advanced needs, leading to manual checks and reliance on other tools.
  • Users find that improvements are needed in automation reliability and advanced feature capabilities to enhance overall efficiency.
  • Users find that the tool needs improved transparency and easier setup for a smoother experience during installation.

What Are Recent G2 Reviews of Atera IT Management?

What Are G2 Users Discussing About Atera IT Management?

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

Average Rating: 4.5/5.0

Total Reviews: 4,124

How Do G2 Users Rate TeamViewer?

  • Ease of Admin: 8.9/10 (Category avg: 9.0/10)
  • Device Management: 9.4/10 (Category avg: 9.3/10)
  • Service Management: 9.4/10 (Category avg: 8.5/10)
  • Remote Monitoring: 9.3/10 (Category avg: 9.4/10)

Who Is the Company Behind TeamViewer?

  • Seller: TeamViewer
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Goppingen
  • LinkedIn® Page: www.linkedin.com
    2,818 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, IT Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 41% Small, 34% Medium

What Do G2 Reviewers Say About TeamViewer?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of TeamViewer, which makes remote access and support straightforward and convenient.
  • Users praise remote access with TeamViewer for its low latency, ease of use, and reliable connections from anywhere.
  • Users appreciate the low latency and ease of access TeamViewer provides for efficient remote troubleshooting and support.
  • Users enjoy the easy access of TeamViewer, simplifying remote support and collaboration for troubleshooting IT issues.
  • Users appreciate the seamless remote access and intuitive interface of TeamViewer for enhanced collaboration and support.
Cons
  • Users often face connection issues with TeamViewer, affecting performance and user experience during remote sessions.
  • Users often experience connectivity issues with TeamViewer, affecting performance and creating challenges during remote sessions.
  • Users find TeamViewer expensive for the limited differential features offered between free and paid plans.
  • Users experience slow performance, particularly during screen sharing, affecting usability on slower connections.
  • Users often face remote access issues, including frequent sharing failures and clunky admin management, impacting usability.

What Are Recent G2 Reviews of TeamViewer?

What Are G2 Users Discussing About TeamViewer?

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Datto RMM

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

Average Rating: 4.5/5.0

Total Reviews: 807

How Do G2 Users Rate Datto RMM?

  • Ease of Admin: 8.9/10 (Category avg: 9.0/10)
  • Device Management: 9.2/10 (Category avg: 9.3/10)
  • Service Management: 8.7/10 (Category avg: 8.5/10)
  • Remote Monitoring: 9.2/10 (Category avg: 9.4/10)

Who Is the Company Behind Datto RMM?

  • Seller: Kaseya
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Miami, FL
  • LinkedIn® Page: www.linkedin.com
    5,483 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Director
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 64% Small, 32% Medium

What Do G2 Reviewers Say About Datto RMM?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Datto RMM essential for efficient customer support and task management.
  • Users appreciate the automation features of Datto RMM, streamlining customer support and enhancing efficiency in operations.
  • Users value the intuitive interface and comprehensive support features of Datto RMM, enhancing remote assistance and management.
  • Users appreciate the seamless integrations of Datto RMM, enhancing efficiency in managing and supporting client systems.
  • Users praise the easy remote access of Datto RMM, allowing efficient customer support from anywhere.
Cons
  • Users report encountering remote access issues frequently, which hampers the overall reliability of Datto RMM.
  • Users experience slow performance with Datto RMM, facing issues like lag and disconnections despite good internet.
  • Users face feature issues with Datto RMM, including difficulties with custom monitors and integration complexities.
  • Users note the missing features in Datto RMM, particularly the lack of full options for Mac environments.
  • Users indicate that latency and connectivity issues throughout Datto RMM hamper effectiveness and require significant improvements.

What Are Recent G2 Reviews of Datto RMM?

What Are G2 Users Discussing About Datto RMM?

Ivanti Autonomous Endpoint Management

Ivanti Autonomous Endpoint Management is a software designed to automate and simplify the management of devices throughout their lifecycle. The software provides capabilities for endpoint discovery, configuration, security, monitoring, and remediation across various platforms, including Windows, macOS, Linux, and mobile devices. It enables organizations to reduce manual IT workloads by leveraging automation for patch management, software distribution, compliance enforcement, and device provisioning. The software also offers insights into device health and usage, helping businesses address vulnerabilities, ensure policy adherence, and maintain endpoint performance while supporting remote and hybrid work environments. Ivanti Autonomous Endpoint Management aims to improve operational efficiency by centralizing endpoint administration and minimizing risks associated with unmanaged or unpatched devices.

Average Rating: 4.3/5.0

Total Reviews: 410

How Do G2 Users Rate Ivanti Autonomous Endpoint Management?

  • Ease of Admin: 8.2/10 (Category avg: 9.0/10)
  • Device Management: 8.9/10 (Category avg: 9.3/10)
  • Service Management: 8.5/10 (Category avg: 8.5/10)
  • Remote Monitoring: 8.6/10 (Category avg: 9.4/10)

Who Is the Company Behind Ivanti Autonomous Endpoint Management?

  • Seller: Ivanti
  • Company Website:
  • Year Founded: 1985
  • HQ Location: South Jordan, UT
  • LinkedIn® Page: www.linkedin.com
    3,026 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 45% Large, 34% Medium

What Do G2 Reviewers Say About Ivanti Autonomous Endpoint Management?

AI-generated summary from verified user reviews

Pros
  • Users value the strong automation features of Ivanti, which simplify patching and improve system management efficiency.
  • Users value the automation and intelligence features of Ivanti for enhancing efficiency and proactive issue management.
  • Users value the strong automation and self-healing features of Ivanti, enhancing efficiency and device management visibility.
  • Users value the access ease of Ivanti Autonomous Endpoint Management, simplifying integration across various operating systems effortlessly.
  • Users value the reliable Apple device management that prevents locked phones and enhances functionality through easy implementation.
Cons
  • Users experience communication delays, particularly in support responsiveness, impacting troubleshooting during critical updates.
  • Users experience feature issues with a cluttered UI, slow performance, and challenging setup and customization processes.
  • Users find the UI cluttered and non-intuitive, making navigation and access to tools frustrating and inefficient.
  • Users experience slow performance with Ivanti when managing large device counts, impacting efficiency during tasks.
  • Users find the complexity of Ivanti Autonomous Endpoint Management challenging due to a steep learning curve and cluttered UI.

What Are Recent G2 Reviews of Ivanti Autonomous Endpoint Management?

What Are G2 Users Discussing About Ivanti Autonomous Endpoint Management?

Acronis Cyber Protect Cloud (now Acronis Cyber Platform)

Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud (now Acronis Cyber Platform) unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Platform is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Platform simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Platform makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT.

Average Rating: 4.7/5.0

Total Reviews: 1,477

How Do G2 Users Rate Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

  • Ease of Admin: 9.1/10 (Category avg: 9.0/10)
  • Device Management: 9.5/10 (Category avg: 9.3/10)
  • Remote Monitoring: 9.9/10 (Category avg: 9.4/10)

Who Is the Company Behind Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

  • Seller: Acronis
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Schaffhausen
  • LinkedIn® Page: www.linkedin.com
    1,923 employees on LinkedIn®
  • Ownership: Acronis is majority-owned by EQT

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 69% Small, 27% Medium

What Do G2 Reviewers Say About Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Acronis Cyber Protect Cloud, enjoying centralized management of backups and protections.
  • Users appreciate the convenience of centralized backup management with Acronis Cyber Protect Cloud, streamlining tasks effectively.
  • Users value the ease of backup with Acronis Cyber Protect Cloud, appreciating its efficiency and straightforward training.
  • Users appreciate the easy management of backups and protection features in one console, enhancing efficiency and reliability.
  • Users value the comprehensive security offered by Acronis Cyber Protect Cloud, ensuring reliable data protection and quick recovery.
Cons
  • Users have noted a slow performance of Acronis Cyber Protect Cloud, particularly during peak usage and larger operations.
  • Users find the pricing relatively high, making it challenging to propose to customers in the African market.
  • Users find the setup and management complexity challenging, along with pricing that feels high compared to competitors.
  • Users often struggle with poor customer support, leading to confusion and frustration during setup and troubleshooting.
  • Users often face backup issues, including failures and unaccounted removals in the management portal, complicating their experience.

What Are Recent G2 Reviews of Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

What Are G2 Users Discussing About Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Action1

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.

Average Rating: 4.9/5.0

Total Reviews: 1,252

How Do G2 Users Rate Action1?

  • Ease of Admin: 9.5/10 (Category avg: 9.0/10)
  • Device Management: 9.2/10 (Category avg: 9.3/10)
  • Service Management: 8.0/10 (Category avg: 8.5/10)
  • Remote Monitoring: 8.9/10 (Category avg: 9.4/10)

Who Is the Company Behind Action1?

  • Seller: Action1
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Houston, Texas
  • LinkedIn® Page: www.linkedin.com
    137 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, System Administrator
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 55% Medium, 37% Small

What Do G2 Reviewers Say About Action1?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Action1, finding setup simple and operations intuitive for endpoint management.
  • Users appreciate the efficient group patching and remote access features of Action1, enhancing security and ease of use.
  • Users value the simple and straightforward setup of Action1, making it accessible for businesses of all sizes.
  • Users appreciate the easy software deployment process, facilitating efficient updates and remote management of systems.
  • Users value the easy setup and automation of Action1, making it ideal for small businesses to manage endpoints effectively.
Cons
  • Users express a desire for missing features, such as automated updates and improved remote connectivity options.
  • Users experience remote access issues including slow connections and failure to restore, leading to frustration during use.
  • Users experience feature limitations with Action1, facing issues like remote connection failures and missing deployment options.
  • Users feel that Action1 has complexity and extra steps in performing tasks, affecting overall usability and efficiency.
  • Users note the improvement needed in record ordering, update progress visibility, and report usability in Action1.

What Are Recent G2 Reviews of Action1?

What Are G2 Users Discussing About Action1?

Milvus TI

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento. Com foco em simplicidade, escalabilidade e integração, o Milvus se conecta facilmente a ferramentas de CRM, marketing e vendas, ajudando equipes a tomar decisões baseadas em dados e a acompanhar indicadores em tempo real. É ideal para empresas de diferentes portes que desejam profissionalizar o suporte, organizar ativos tecnológicos e fortalecer o relacionamento com seus clientes.

Average Rating: 4.8/5.0

Total Reviews: 132

How Do G2 Users Rate Milvus TI?

  • Ease of Admin: 9.3/10 (Category avg: 9.0/10)
  • Device Management: 9.8/10 (Category avg: 9.3/10)
  • Remote Monitoring: 9.4/10 (Category avg: 9.4/10)

Who Is the Company Behind Milvus TI?

  • Seller: Milvus
  • HQ Location: São Caetano do Sul, BR
  • LinkedIn® Page: www.linkedin.com
    71 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Analista de TI, Analista de Suporte
  • Top Industries: Information Technology and Services, Computer Networking
  • Company Size: 45% Small, 42% Medium

What Do G2 Reviewers Say About Milvus TI?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient asset management features of Milvus TI, streamlining operations and enhancing productivity.
  • Users value the automation capabilities of Milvus TI, enhancing efficiency and simplifying daily operations significantly.
  • Users praise the efficiency of Milvus TI for automating tasks and streamlining daily operations effortlessly.
  • Users value the management efficiency of Milvus TI, especially its automation tools and effective ticketing system.
  • Users value the WhatsApp integration for automating ticket creation and improving overall efficiency in operations.
Cons
  • Users often face connection issues with Milvus TI, experiencing sluggish performance on older hardware and unreliable access.
  • Users experience performance issues with Milvus TI, especially on older hardware where connections can feel sluggish.
  • Users find Milvus TI initially complex due to filter usage, but recognize its power with some effort.
  • Users experience latency issues on older hardware, resulting in sluggish connections that need optimization for low-end devices.
  • Users find Milvus TI's interface a bit complex at first due to the learning curve, but it proves powerful with time.

What Are Recent G2 Reviews of Milvus TI?

N-central

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations.

Average Rating: 4.4/5.0

Total Reviews: 553

How Do G2 Users Rate N-central?

  • Ease of Admin: 7.9/10 (Category avg: 9.0/10)
  • Device Management: 8.8/10 (Category avg: 9.3/10)
  • Service Management: 8.1/10 (Category avg: 8.5/10)
  • Remote Monitoring: 9.1/10 (Category avg: 9.4/10)

Who Is the Company Behind N-central?

  • Seller: N-able
  • Company Website:
  • HQ Location: Morrisville, North Carolina
  • LinkedIn® Page: www.linkedin.com
    2,307 employees on LinkedIn®
  • Ownership: NYSE: NABL

Who Uses This Product?

  • Who Uses This: Director, Operations Manager
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 58% Small, 33% Medium

What Do G2 Reviewers Say About N-central?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of N-able N-central, finding its interface and features streamline IT management effectively.
  • Users value the automation capabilities of N-able N-central, enhancing efficiency and proactive IT management.
  • Users value the deep visibility and proactive alerting of N-able N-central, simplifying IT management and enhancing monitoring.
  • Users appreciate the remote management capabilities of N-able N-central, enhancing efficiency and support for their teams.
  • Users appreciate the deep visibility and proactive alerting of N-able N-central, enhancing endpoint health management and efficiency.
Cons
  • Users highlight missing features in N-able N-central, such as outdated UI and inadequate reporting capabilities, impacting efficiency.
  • Users experience feature issues with N-able N-central, including a cluttered interface and command truncation problems.
  • Users feel that N-able N-central needs improved user experience and streamlined navigation for enhanced efficiency and intuitiveness.
  • Users find the learning curve steep due to a non-intuitive interface that complicates navigation for new technicians.
  • Users find N-able N-central to be not user-friendly, with a cluttered interface and inefficient navigation affecting their experience.

What Are Recent G2 Reviews of N-central?

What Are G2 Users Discussing About N-central?

LogMeIn Central

LogMeIn Central is a remote monitoring and management (RMM) platform for IT teams and managed service providers. It enables remote access, endpoint monitoring, patch management, task automation, and reporting from a centralized dashboard. The platform supports Windows and Mac environments and includes antivirus management powered by Bitdefender.

Average Rating: 4.2/5.0

Total Reviews: 203

How Do G2 Users Rate LogMeIn Central?

  • Ease of Admin: 9.1/10 (Category avg: 9.0/10)
  • Device Management: 8.7/10 (Category avg: 9.3/10)
  • Service Management: 8.1/10 (Category avg: 8.5/10)
  • Remote Monitoring: 9.1/10 (Category avg: 9.4/10)

Who Is the Company Behind LogMeIn Central?

  • Seller: GoTo
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • LinkedIn® Page: www.linkedin.com
    980 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Network Administrator
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 51% Small, 38% Medium

What Are Recent G2 Reviews of LogMeIn Central?

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Built natively into the Resolve console, enroll, configure, and secure iOS and Android with policy enforcement, application management, kiosk and lost mode, and remote lock/wipe across corporate-owned and BYOD devices, all from the same device list as your desktops and laptops. -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician autonomously handles repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end.

Average Rating: 4.3/5.0

Total Reviews: 472

How Do G2 Users Rate LogMeIn Resolve?

  • Ease of Admin: 8.8/10 (Category avg: 9.0/10)
  • Device Management: 9.4/10 (Category avg: 9.3/10)
  • Service Management: 9.2/10 (Category avg: 8.5/10)
  • Remote Monitoring: 9.4/10 (Category avg: 9.4/10)

Who Is the Company Behind LogMeIn Resolve?

  • Seller: GoTo
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • LinkedIn® Page: www.linkedin.com
    980 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, IT Director
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Medium, 36% Small

What Do G2 Reviewers Say About LogMeIn Resolve?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of LogMeIn Resolve, enjoying seamless support and management from a single platform.
  • Users value the efficiency of remote control in LogMeIn Resolve, streamlining support for quick issue resolution.
  • Users value the centralized remote access of LogMeIn Resolve, simplifying support and enhancing efficiency for teams.
  • Users value the centralized remote support of LogMeIn Resolve, enhancing efficiency and user experience across platforms.
  • Users highlight the excellent customer support of LogMeIn Resolve, facilitating smooth resolutions for remote assistance issues.
Cons
  • Users often face remote access issues with LogMeIn Resolve, including glitches, connection drops, and unreliable geolocation features.
  • Users find the professional version quite expensive, leading to concerns over its value and licensing flexibility.
  • Users report slow performance after recent updates, impacting efficiency and overall satisfaction with LogMeIn Resolve.
  • Users often experience technical issues with LogMeIn Resolve, such as glitches and inaccurate geolocation, hindering efficiency.
  • Users frequently face connection issues with LogMeIn Resolve, hindering support, especially in remote settings.

What Are Recent G2 Reviews of LogMeIn Resolve?

What Are G2 Users Discussing About LogMeIn Resolve?

Kaseya VSA

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.

Average Rating: 4.0/5.0

Total Reviews: 316

How Do G2 Users Rate Kaseya VSA?

  • Ease of Admin: 7.9/10 (Category avg: 9.0/10)
  • Device Management: 8.3/10 (Category avg: 9.3/10)
  • Service Management: 7.9/10 (Category avg: 8.5/10)
  • Remote Monitoring: 8.5/10 (Category avg: 9.4/10)

Who Is the Company Behind Kaseya VSA?

  • Seller: Kaseya
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Miami, FL
  • LinkedIn® Page: www.linkedin.com
    5,483 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, IT Manager
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 52% Small, 42% Medium

What Do G2 Reviewers Say About Kaseya VSA?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Kaseya VSA, appreciating its intuitive interface and seamless software integration.
  • Users love the seamless automation in Kaseya VSA, enhancing their efficiency with integrated scripts and tools.
  • Users appreciate the intuitive user interface of Kaseya VSA, making it easy to navigate and use effectively.
  • Users appreciate the dependable and intuitive capabilities of Kaseya VSA, enhancing their management of endpoints and scripts.
  • Users find Kaseya VSA to be intuitive, facilitating seamless integration and simplifying daily IT tasks.
Cons
  • Users highlight missing features in Kaseya VSA, especially a direct file transfer method and promised integrations.
  • Users often experience connectivity issues with Kaseya VSA, leading to a frustrating and cumbersome user experience.
  • Users experience remote access issues with cumbersome connection processes and occasional crashes on Mac, affecting efficiency.
  • Users often face slow performance issues with Kaseya VSA, affecting usability and support response times.
  • Users experience connection issues with Kaseya VSA, finding the process cumbersome and the remote tool unstable.

What Are Recent G2 Reviews of Kaseya VSA?

What Are G2 Users Discussing About Kaseya VSA?

Pandora FMS

Pandora FMS is a unified monitoring and observability platform designed to consolidate visibility, alerting, reporting, and automation across heterogeneous IT environments. Instead of combining multiple point tools for networks, servers, applications, and cloud services, Pandora FMS centralizes data collection and operational workflows in a single console, reducing integration effort and operational complexity in on-premise, hybrid, and multi-cloud architectures. The platform collects telemetry using multiple methods, including agents, remote checks, standard protocols (e.g., SNMP/WMI), APIs, and log/event ingestion. This enables teams to monitor infrastructure and services end-to-end, correlate signals, and maintain consistent alerting policies and dashboards across distributed estates. Pandora FMS also supports capacity and trend analysis to anticipate resource constraints and identify recurring patterns, and includes AI-assisted capabilities for anomaly detection and automated thresholds to surface hard-to-spot operational signals. Pandora FMS is extensible through a large plugin ecosystem (500+ plugins and integrations), covering a wide range of enterprise and infrastructure technologies such as SAP, Oracle, Citrix, JBoss, VMware, AWS, SQL Server, Red Hat, and WebSphere. This extensibility helps organizations standardize monitoring across legacy and modern stacks without redesigning their monitoring approach per technology. Core capabilities: -Unified monitoring for networks, servers, applications, cloud services, endpoints, and logs -Centralized alerting, event correlation, dashboards, and scheduled reporting -Flexible data collection via agents, remote checks, APIs, and plugins -Scalability for distributed environments and large numbers of monitored elements -Analytics for trend/capacity planning plus AI-assisted anomaly detection and dynamic thresholds -A key differentiator is direct vendor support, which simplifies escalation and ensures continuity of expertise for deployment, tuning, and ongoing operations.

Average Rating: 4.6/5.0

Total Reviews: 225

How Do G2 Users Rate Pandora FMS?

  • Ease of Admin: 8.4/10 (Category avg: 9.0/10)
  • Device Management: 9.6/10 (Category avg: 9.3/10)
  • Service Management: 9.6/10 (Category avg: 8.5/10)
  • Remote Monitoring: 9.8/10 (Category avg: 9.4/10)

Who Is the Company Behind Pandora FMS?

  • Seller: Pandora FMS
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Madrid, Spain
  • LinkedIn® Page: www.linkedin.com
    56 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Data Analyst
  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 50% Medium, 37% Small

What Do G2 Reviewers Say About Pandora FMS?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the flexibility of monitoring with Pandora FMS, enabling customized alerts, dashboards, and comprehensive data visibility.
  • Users appreciate the ease of use of Pandora FMS, enabling straightforward monitoring and quick issue resolution.
  • Users value the real-time monitoring capabilities of Pandora FMS, ensuring timely alerts and efficient data management.
  • Users value the flexibility of Pandora FMS, enabling customizable monitoring and adaptable solutions for diverse needs.
  • Users value the real-time network monitoring of Pandora FMS, enhancing control and improving incident response across multiple locations.
Cons
  • Users find the learning curve steep due to a lack of template support and unclear documentation.
  • Users struggle with the complex setup of Pandora FMS, requiring time and expertise for proper configuration.
  • Users find learning difficulty in mastering all features, especially with Grafana integration and advanced monitoring setups.
  • Users find difficult learning curves due to unclear documentation and extensive features of Pandora FMS.
  • Users find the complex configuration of Pandora FMS time-consuming, especially when setting up advanced monitoring features.

What Are Recent G2 Reviews of Pandora FMS?

What Are G2 Users Discussing About Pandora FMS?

Tian Lin
TL
Researched and written by Tian Lin
Updated