Best Patient Engagement Software with Reputation Management Capabilities

Below are the top-rated Patient Engagement Software with Reputation Management capabilities, as verified by G2’s Research team. Real users have identified Reputation Management as an important function of Patient Engagement Software. Compare different products that offer this feature so you can decide which is best for your business needs.
Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

  • Segment
  • Rating
  • Language
  • Pricing
  • Features
  • Reputation Mana...
      • Clear All
1 filter applied
Clear All
  • Segment
  • Rating
  • Language
  • Pricing
  • Features
  • Reputation Mana...
      • Clear All
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Features
Engagement Method
Sort by
Clear All
43 Listings in Patient Engagement Available
  • Sort By:
    G2 Score
Birdeye
(3,903)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Patient Engagement software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by the biggest multi-location brands globally including H&R Block, Aspen Dental, and Caesars Entertainment. One P

    Users
    • Owner
    • Marketing Manager
    Industries
    • Hospital & Health Care
    • Real Estate
    Market Segment
    • 49% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a platform that manages online reputation, customer engagement, and reviews across multiple locations from a centralized dashboard.
    • Users frequently mention the ease of use, the ability to consolidate reviews in one place, and the efficient management of online reputation as key benefits of Birdeye.
    • Users experienced a learning curve when first implementing all features across multiple locations and found some features overwhelming due to the multitude of tools packed into the platform.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Birdeye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,070
    Helpful
    1,068
    Review Management
    884
    Customer Support
    748
    Features
    607
    Cons
    Missing Features
    248
    Improvement Needed
    173
    Review Management
    169
    Limited Features
    150
    Learning Curve
    143
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Birdeye features and usability ratings that predict user satisfaction
    8.8
    Workflow Management
    Average: 8.8
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Patient Satisfaction Management
    Average: 8.4
    8.8
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,239 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,434 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by the biggest multi-location brands globally including H&R Block, Aspen Dental, and Caesars Entertainment. One P

Users
  • Owner
  • Marketing Manager
Industries
  • Hospital & Health Care
  • Real Estate
Market Segment
  • 49% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a platform that manages online reputation, customer engagement, and reviews across multiple locations from a centralized dashboard.
  • Users frequently mention the ease of use, the ability to consolidate reviews in one place, and the efficient management of online reputation as key benefits of Birdeye.
  • Users experienced a learning curve when first implementing all features across multiple locations and found some features overwhelming due to the multitude of tools packed into the platform.
Birdeye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,070
Helpful
1,068
Review Management
884
Customer Support
748
Features
607
Cons
Missing Features
248
Improvement Needed
173
Review Management
169
Limited Features
150
Learning Curve
143
View All Pros and Cons
Birdeye features and usability ratings that predict user satisfaction
8.8
Workflow Management
Average: 8.8
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.0
Patient Satisfaction Management
Average: 8.4
8.8
Patient Communications
Average: 8.7
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,239 Twitter followers
LinkedIn® Page
www.linkedin.com
1,434 employees on LinkedIn®
Adit
(71)4.8 out of 5
10th Easiest To Use in Patient Engagement software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Adit is a fully integrated practice management platform that simplifies operations, communication, and patient engagement across healthcare. With advanced VoIP features like Patient Caller ID, Mobile

    Users
    • Dentist
    • Office Manager
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 77% Small-Business
    • 4% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Adit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Customer Communication
    19
    Communication
    18
    Patient Communication
    17
    Texting Communication
    17
    Cons
    Technical Issues
    10
    Limited Features
    5
    Messaging Issues
    4
    System Usability
    4
    Call Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Adit features and usability ratings that predict user satisfaction
    9.3
    Workflow Management
    Average: 8.8
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Patient Satisfaction Management
    Average: 8.4
    9.8
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Adit
    Year Founded
    2013
    HQ Location
    Remote, US
    Twitter
    @aditadv
    98 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    531 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Adit is a fully integrated practice management platform that simplifies operations, communication, and patient engagement across healthcare. With advanced VoIP features like Patient Caller ID, Mobile

Users
  • Dentist
  • Office Manager
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 77% Small-Business
  • 4% Mid-Market
Adit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Customer Communication
19
Communication
18
Patient Communication
17
Texting Communication
17
Cons
Technical Issues
10
Limited Features
5
Messaging Issues
4
System Usability
4
Call Issues
3
View All Pros and Cons
Adit features and usability ratings that predict user satisfaction
9.3
Workflow Management
Average: 8.8
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.0
Patient Satisfaction Management
Average: 8.4
9.8
Patient Communications
Average: 8.7
Seller Details
Seller
Adit
Year Founded
2013
HQ Location
Remote, US
Twitter
@aditadv
98 Twitter followers
LinkedIn® Page
www.linkedin.com
531 employees on LinkedIn®
G2 Advertising
Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More
Salesforce Health Cloud
(36)3.9 out of 5
View top Consulting Services for Salesforce Health Cloud
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Agentforce Health (previously Health Cloud) is the trusted, connected, AI-first platform for healthcare, built on our deeply unified platform with healthcare-specific data models, workflows, interoper

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 44% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Health Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Features
    1
    Patient Care
    1
    Patient Communication
    1
    Platform Integration
    1
    Cons
    Complex Interface
    1
    Slow Loading
    1
    Slow Performance
    1
    Software Limitations
    1
    System Complexity
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Health Cloud features and usability ratings that predict user satisfaction
    10.0
    Workflow Management
    Average: 8.8
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Patient Satisfaction Management
    Average: 8.4
    8.3
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    580,855 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Agentforce Health (previously Health Cloud) is the trusted, connected, AI-first platform for healthcare, built on our deeply unified platform with healthcare-specific data models, workflows, interoper

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 44% Enterprise
  • 33% Mid-Market
Salesforce Health Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Features
1
Patient Care
1
Patient Communication
1
Platform Integration
1
Cons
Complex Interface
1
Slow Loading
1
Slow Performance
1
Software Limitations
1
System Complexity
1
View All Pros and Cons
Salesforce Health Cloud features and usability ratings that predict user satisfaction
10.0
Workflow Management
Average: 8.8
8.9
Has the product been a good partner in doing business?
Average: 8.7
8.3
Patient Satisfaction Management
Average: 8.4
8.3
Patient Communications
Average: 8.7
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
580,855 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
NexHealth
(96)4.8 out of 5
Optimized for quick response
7th Easiest To Use in Patient Engagement software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NexHealth is the patient experience platform that provides true practice automation. We help you eliminate the tedious tasks that slows your team down and keeps them tied to the front desk. Our propri

    Users
    • Office Manager
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 88% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NexHealth Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Customer Support
    14
    Communication
    10
    Online Forms
    10
    Patient Communication
    10
    Cons
    Messaging Issues
    4
    Technical Issues
    4
    Limited Features
    3
    Appointment Management
    2
    Calendar Syncing Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NexHealth features and usability ratings that predict user satisfaction
    9.2
    Workflow Management
    Average: 8.8
    9.6
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Patient Satisfaction Management
    Average: 8.4
    9.7
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nex Health
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @nexhealthHQ
    2,147 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    207 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NexHealth is the patient experience platform that provides true practice automation. We help you eliminate the tedious tasks that slows your team down and keeps them tied to the front desk. Our propri

Users
  • Office Manager
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 88% Small-Business
  • 10% Mid-Market
NexHealth Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Customer Support
14
Communication
10
Online Forms
10
Patient Communication
10
Cons
Messaging Issues
4
Technical Issues
4
Limited Features
3
Appointment Management
2
Calendar Syncing Issues
2
View All Pros and Cons
NexHealth features and usability ratings that predict user satisfaction
9.2
Workflow Management
Average: 8.8
9.6
Has the product been a good partner in doing business?
Average: 8.7
9.4
Patient Satisfaction Management
Average: 8.4
9.7
Patient Communications
Average: 8.7
Seller Details
Seller
Nex Health
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@nexhealthHQ
2,147 Twitter followers
LinkedIn® Page
www.linkedin.com
207 employees on LinkedIn®
Artera
(81)4.8 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Artera is the proven agentic healthcare company, leveraging a decade of deep expertise to support 2 billion patient communications annually. Our solutions empower humans and AI Agents to work together

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 59% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Artera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    8
    Ease of Use
    8
    Patient Communication
    8
    Texting Communication
    5
    Texting Feature
    5
    Cons
    Messaging Issues
    6
    Limited Features
    3
    Limited Messaging Features
    3
    Communication Issues
    2
    Difficult Navigation
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Artera features and usability ratings that predict user satisfaction
    9.8
    Workflow Management
    Average: 8.8
    9.8
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Patient Satisfaction Management
    Average: 8.4
    10.0
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Artera
    Company Website
    Year Founded
    2015
    HQ Location
    Santa Barbara, US
    Twitter
    @Artera_io
    779 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    299 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Artera is the proven agentic healthcare company, leveraging a decade of deep expertise to support 2 billion patient communications annually. Our solutions empower humans and AI Agents to work together

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 59% Mid-Market
  • 22% Enterprise
Artera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
8
Ease of Use
8
Patient Communication
8
Texting Communication
5
Texting Feature
5
Cons
Messaging Issues
6
Limited Features
3
Limited Messaging Features
3
Communication Issues
2
Difficult Navigation
2
View All Pros and Cons
Artera features and usability ratings that predict user satisfaction
9.8
Workflow Management
Average: 8.8
9.8
Has the product been a good partner in doing business?
Average: 8.7
10.0
Patient Satisfaction Management
Average: 8.4
10.0
Patient Communications
Average: 8.7
Seller Details
Seller
Artera
Company Website
Year Founded
2015
HQ Location
Santa Barbara, US
Twitter
@Artera_io
779 Twitter followers
LinkedIn® Page
www.linkedin.com
299 employees on LinkedIn®
Lighthouse 360
(18)3.7 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lighthouse 360+™ is your all-in-one platform to enhance the patient experience that seamlessly integrates with any Practice Management System (PMS). Lighthouse 360+ enables dental practices of all siz

    Users
    No information available
    Industries
    • Health, Wellness and Fitness
    Market Segment
    • 94% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Lighthouse 360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Efficiency
    1
    Integrations
    1
    Product Satisfaction
    1
    Cons
    Limited Templates
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lighthouse 360 features and usability ratings that predict user satisfaction
    7.9
    Workflow Management
    Average: 8.8
    7.4
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Patient Satisfaction Management
    Average: 8.4
    10.0
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Henry Schein One
    Year Founded
    2018
    HQ Location
    American Fork, UTAH
    Twitter
    @Henryscheinone
    155 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,373 employees on LinkedIn®
    Ownership
    NASDAQ:HSIC
Product Description
How are these determined?Information
This description is provided by the seller.

Lighthouse 360+™ is your all-in-one platform to enhance the patient experience that seamlessly integrates with any Practice Management System (PMS). Lighthouse 360+ enables dental practices of all siz

Users
No information available
Industries
  • Health, Wellness and Fitness
Market Segment
  • 94% Small-Business
  • 6% Mid-Market
Lighthouse 360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Efficiency
1
Integrations
1
Product Satisfaction
1
Cons
Limited Templates
1
View All Pros and Cons
Lighthouse 360 features and usability ratings that predict user satisfaction
7.9
Workflow Management
Average: 8.8
7.4
Has the product been a good partner in doing business?
Average: 8.7
10.0
Patient Satisfaction Management
Average: 8.4
10.0
Patient Communications
Average: 8.7
Seller Details
Seller
Henry Schein One
Year Founded
2018
HQ Location
American Fork, UTAH
Twitter
@Henryscheinone
155 Twitter followers
LinkedIn® Page
www.linkedin.com
1,373 employees on LinkedIn®
Ownership
NASDAQ:HSIC
rater8
(113)4.9 out of 5
13th Easiest To Use in Patient Engagement software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unlock unparalleled visibility and sustainable growth for your practice with the rater8 Visibility Engine (raVE), the only automated, HIPAA-compliant reputation management solution built specifically

    Users
    • Practice Administrator
    • Marketing Director
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 69% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • rater8 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Customer Support
    13
    Review Increase
    12
    Product Satisfaction
    10
    Review Management
    9
    Cons
    Review Management
    3
    Not User-Friendly
    2
    Difficult Navigation
    1
    Expensive
    1
    Inadequate Reporting
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • rater8 features and usability ratings that predict user satisfaction
    8.5
    Workflow Management
    Average: 8.8
    9.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.6
    Patient Satisfaction Management
    Average: 8.4
    8.6
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    rater8
    Company Website
    Year Founded
    2015
    HQ Location
    Montvale, NJ
    Twitter
    @rater8social
    126 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    88 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unlock unparalleled visibility and sustainable growth for your practice with the rater8 Visibility Engine (raVE), the only automated, HIPAA-compliant reputation management solution built specifically

Users
  • Practice Administrator
  • Marketing Director
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 69% Mid-Market
  • 29% Small-Business
rater8 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Customer Support
13
Review Increase
12
Product Satisfaction
10
Review Management
9
Cons
Review Management
3
Not User-Friendly
2
Difficult Navigation
1
Expensive
1
Inadequate Reporting
1
View All Pros and Cons
rater8 features and usability ratings that predict user satisfaction
8.5
Workflow Management
Average: 8.8
9.9
Has the product been a good partner in doing business?
Average: 8.7
9.6
Patient Satisfaction Management
Average: 8.4
8.6
Patient Communications
Average: 8.7
Seller Details
Seller
rater8
Company Website
Year Founded
2015
HQ Location
Montvale, NJ
Twitter
@rater8social
126 Twitter followers
LinkedIn® Page
www.linkedin.com
88 employees on LinkedIn®
Tebra (previously Kareo + PatientPop)
(251)4.1 out of 5
Optimized for quick response
View top Consulting Services for Tebra (previously Kareo + PatientPop)
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

    Users
    • Owner
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 86% Small-Business
    • 11% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tebra is a standalone application designed to track the status of medical claims and integrate with other EHR software.
    • Reviewers appreciate Tebra's user-friendly interface, its ability to manage claims for multiple practices efficiently, and the robust support it has provided for over fifteen years.
    • Reviewers noted that Tebra can be slow when opening claims, lacks customization options, requires a lot of clicking within tabs, and its reporting and patient friendliness could be improved.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tebra (previously Kareo + PatientPop) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Features
    4
    Customer Support
    3
    Efficiency
    3
    User Interface
    3
    Cons
    Inadequate Reporting
    4
    Inefficiency
    4
    Limited Features
    4
    Billing Issues
    3
    Inefficient Reporting
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
    8.0
    Workflow Management
    Average: 8.8
    8.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.2
    Patient Satisfaction Management
    Average: 8.4
    8.0
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tebra
    Company Website
    HQ Location
    Corona del Mar, US
    Twitter
    @TebraOfficial
    11,028 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,054 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

Users
  • Owner
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 86% Small-Business
  • 11% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tebra is a standalone application designed to track the status of medical claims and integrate with other EHR software.
  • Reviewers appreciate Tebra's user-friendly interface, its ability to manage claims for multiple practices efficiently, and the robust support it has provided for over fifteen years.
  • Reviewers noted that Tebra can be slow when opening claims, lacks customization options, requires a lot of clicking within tabs, and its reporting and patient friendliness could be improved.
Tebra (previously Kareo + PatientPop) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Features
4
Customer Support
3
Efficiency
3
User Interface
3
Cons
Inadequate Reporting
4
Inefficiency
4
Limited Features
4
Billing Issues
3
Inefficient Reporting
3
View All Pros and Cons
Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
8.0
Workflow Management
Average: 8.8
8.2
Has the product been a good partner in doing business?
Average: 8.7
8.2
Patient Satisfaction Management
Average: 8.4
8.0
Patient Communications
Average: 8.7
Seller Details
Seller
Tebra
Company Website
HQ Location
Corona del Mar, US
Twitter
@TebraOfficial
11,028 Twitter followers
LinkedIn® Page
www.linkedin.com
1,054 employees on LinkedIn®
InteliChart
(62)4.4 out of 5
Optimized for quick response
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    InteliChart offers an AI-powered patient engagement platform that makes healthcare easier for patients, families, and the care teams who support them. The platform unifies the entire patient journey w

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 60% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • InteliChart Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Patient Communication
    14
    Communication
    7
    Efficiency
    7
    Easy Integrations
    6
    Cons
    Limited Features
    6
    Difficult Setup
    5
    Not User-Friendly
    5
    Missing Features
    4
    Technical Issues
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • InteliChart features and usability ratings that predict user satisfaction
    8.0
    Workflow Management
    Average: 8.8
    8.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.1
    Patient Satisfaction Management
    Average: 8.4
    8.2
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    InteliChart
    Company Website
    Year Founded
    2006
    HQ Location
    Charlotte, North Carolina
    Twitter
    @InteliChart
    932 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

InteliChart offers an AI-powered patient engagement platform that makes healthcare easier for patients, families, and the care teams who support them. The platform unifies the entire patient journey w

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 60% Mid-Market
  • 29% Small-Business
InteliChart Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Patient Communication
14
Communication
7
Efficiency
7
Easy Integrations
6
Cons
Limited Features
6
Difficult Setup
5
Not User-Friendly
5
Missing Features
4
Technical Issues
4
View All Pros and Cons
InteliChart features and usability ratings that predict user satisfaction
8.0
Workflow Management
Average: 8.8
8.5
Has the product been a good partner in doing business?
Average: 8.7
8.1
Patient Satisfaction Management
Average: 8.4
8.2
Patient Communications
Average: 8.7
Seller Details
Seller
InteliChart
Company Website
Year Founded
2006
HQ Location
Charlotte, North Carolina
Twitter
@InteliChart
932 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
Intiveo
(31)4.8 out of 5
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intiveo's patient engagement software is designed to empower dental practices to enhance the patient experience. We facilitate open communication, reduce no-shows and cancellations, boost staff produc

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 84% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Intiveo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Cons
    Long Waiting Time
    1
    Poor Call Functionality
    1
    Unreliable Communication
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Intiveo features and usability ratings that predict user satisfaction
    9.3
    Workflow Management
    Average: 8.8
    9.6
    Has the product been a good partner in doing business?
    Average: 8.7
    8.1
    Patient Satisfaction Management
    Average: 8.4
    9.3
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intiveo
    Year Founded
    2010
    HQ Location
    Vancouver, CA
    Twitter
    @Intiveo
    183 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intiveo's patient engagement software is designed to empower dental practices to enhance the patient experience. We facilitate open communication, reduce no-shows and cancellations, boost staff produc

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 84% Small-Business
  • 13% Mid-Market
Intiveo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Cons
Long Waiting Time
1
Poor Call Functionality
1
Unreliable Communication
1
View All Pros and Cons
Intiveo features and usability ratings that predict user satisfaction
9.3
Workflow Management
Average: 8.8
9.6
Has the product been a good partner in doing business?
Average: 8.7
8.1
Patient Satisfaction Management
Average: 8.4
9.3
Patient Communications
Average: 8.7
Seller Details
Seller
Intiveo
Year Founded
2010
HQ Location
Vancouver, CA
Twitter
@Intiveo
183 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
Doctible
(18)4.5 out of 5
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In the world of healthcare software, it’s the special tools and features that set the best apart from the rest. So, what sets Doctible apart? Doctible is a top choice among healthcare providers for it

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 83% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Doctible Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Patient Communication
    1
    Tracking
    1
    Cons
    Missing Features
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Doctible features and usability ratings that predict user satisfaction
    10.0
    Workflow Management
    Average: 8.8
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Patient Satisfaction Management
    Average: 8.4
    9.6
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Doctible
    Year Founded
    2013
    HQ Location
    San Diego, CA
    Twitter
    @doctible
    439 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

In the world of healthcare software, it’s the special tools and features that set the best apart from the rest. So, what sets Doctible apart? Doctible is a top choice among healthcare providers for it

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 83% Small-Business
  • 17% Mid-Market
Doctible Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Patient Communication
1
Tracking
1
Cons
Missing Features
1
View All Pros and Cons
Doctible features and usability ratings that predict user satisfaction
10.0
Workflow Management
Average: 8.8
10.0
Has the product been a good partner in doing business?
Average: 8.7
10.0
Patient Satisfaction Management
Average: 8.4
9.6
Patient Communications
Average: 8.7
Seller Details
Seller
Doctible
Year Founded
2013
HQ Location
San Diego, CA
Twitter
@doctible
439 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Demandforce
(29)3.4 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation man

    Users
    No information available
    Industries
    • Medical Practice
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Demandforce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    2
    Communication Efficiency
    2
    Appointment Scheduling
    1
    Booking Efficiency
    1
    Feedback Management
    1
    Cons
    Messaging Issues
    2
    Poor Customer Support
    2
    Scheduling Issues
    2
    Slow Speed
    2
    App Instability
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Demandforce features and usability ratings that predict user satisfaction
    1.7
    Workflow Management
    Average: 8.8
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    1.7
    Patient Satisfaction Management
    Average: 8.4
    1.7
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Internet Brands
    Year Founded
    1998
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    6,918 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation man

Users
No information available
Industries
  • Medical Practice
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
Demandforce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
2
Communication Efficiency
2
Appointment Scheduling
1
Booking Efficiency
1
Feedback Management
1
Cons
Messaging Issues
2
Poor Customer Support
2
Scheduling Issues
2
Slow Speed
2
App Instability
1
View All Pros and Cons
Demandforce features and usability ratings that predict user satisfaction
1.7
Workflow Management
Average: 8.8
8.3
Has the product been a good partner in doing business?
Average: 8.7
1.7
Patient Satisfaction Management
Average: 8.4
1.7
Patient Communications
Average: 8.7
Seller Details
Seller
Internet Brands
Year Founded
1998
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
6,918 employees on LinkedIn®
DemandHub
(58)4.8 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions t

    Users
    No information available
    Industries
    • Automotive
    • Hospital & Health Care
    Market Segment
    • 95% Small-Business
    • 3% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • DemandHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    3
    Customer Support
    2
    Ease of Use
    2
    Effective
    2
    Efficiency
    2
    Cons
    Limited Features
    1
    Missing Features
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DemandHub features and usability ratings that predict user satisfaction
    9.2
    Workflow Management
    Average: 8.8
    9.7
    Has the product been a good partner in doing business?
    Average: 8.7
    5.0
    Patient Satisfaction Management
    Average: 8.4
    10.0
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DemandHub
    HQ Location
    Mississauga, Ontario
    Twitter
    @DemandHub
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions t

Users
No information available
Industries
  • Automotive
  • Hospital & Health Care
Market Segment
  • 95% Small-Business
  • 3% Mid-Market
DemandHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
3
Customer Support
2
Ease of Use
2
Effective
2
Efficiency
2
Cons
Limited Features
1
Missing Features
1
View All Pros and Cons
DemandHub features and usability ratings that predict user satisfaction
9.2
Workflow Management
Average: 8.8
9.7
Has the product been a good partner in doing business?
Average: 8.7
5.0
Patient Satisfaction Management
Average: 8.4
10.0
Patient Communications
Average: 8.7
Seller Details
Seller
DemandHub
HQ Location
Mississauga, Ontario
Twitter
@DemandHub
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
DearDoc
(43)4.3 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices m

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 88% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • DearDoc Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patient Communication
    7
    Ease of Use
    6
    Appointment Scheduling
    4
    Response Time
    4
    Messaging Management
    3
    Cons
    Misleading Marketing
    2
    Payment Issues
    2
    Poor Customer Support
    2
    Billing Issues
    1
    Complex Interface
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DearDoc features and usability ratings that predict user satisfaction
    7.8
    Workflow Management
    Average: 8.8
    7.8
    Has the product been a good partner in doing business?
    Average: 8.7
    7.7
    Patient Satisfaction Management
    Average: 8.4
    8.0
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Deardoc
    Year Founded
    2019
    HQ Location
    New York, New York
    Twitter
    @getDearDoc
    40 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices m

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 88% Small-Business
  • 9% Mid-Market
DearDoc Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patient Communication
7
Ease of Use
6
Appointment Scheduling
4
Response Time
4
Messaging Management
3
Cons
Misleading Marketing
2
Payment Issues
2
Poor Customer Support
2
Billing Issues
1
Complex Interface
1
View All Pros and Cons
DearDoc features and usability ratings that predict user satisfaction
7.8
Workflow Management
Average: 8.8
7.8
Has the product been a good partner in doing business?
Average: 8.7
7.7
Patient Satisfaction Management
Average: 8.4
8.0
Patient Communications
Average: 8.7
Seller Details
Seller
Deardoc
Year Founded
2019
HQ Location
New York, New York
Twitter
@getDearDoc
40 Twitter followers
LinkedIn® Page
www.linkedin.com
138 employees on LinkedIn®
DoctorLogic
(19)4.1 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DoctorLogic is an all-in-one Website Marketing Platform created exclusively for healthcare providers. The DoctorLogic software was invented to power custom-designed websites for patient acquisition, r

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 74% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • DoctorLogic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    This product has not yet received any positive sentiments.
    Cons
    Billing Issues
    1
    Payment Issues
    1
    Poor Customer Support
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DoctorLogic features and usability ratings that predict user satisfaction
    7.6
    Workflow Management
    Average: 8.8
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    6.7
    Patient Satisfaction Management
    Average: 8.4
    7.0
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DoctorLogic
    Year Founded
    2013
    HQ Location
    Plano, TX
    Twitter
    @DoctorLogicUS
    329 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DoctorLogic is an all-in-one Website Marketing Platform created exclusively for healthcare providers. The DoctorLogic software was invented to power custom-designed websites for patient acquisition, r

Users
No information available
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 74% Small-Business
  • 26% Mid-Market
DoctorLogic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
Billing Issues
1
Payment Issues
1
Poor Customer Support
1
View All Pros and Cons
DoctorLogic features and usability ratings that predict user satisfaction
7.6
Workflow Management
Average: 8.8
9.2
Has the product been a good partner in doing business?
Average: 8.7
6.7
Patient Satisfaction Management
Average: 8.4
7.0
Patient Communications
Average: 8.7
Seller Details
Seller
DoctorLogic
Year Founded
2013
HQ Location
Plano, TX
Twitter
@DoctorLogicUS
329 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Features
Engagement Method
Sort by
Clear All
  • Segment
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Features
Engagement Method
Sort by
Clear All
43 Listings in Patient Engagement Available
  • Sort By:
    G2 Score