Best Online Reputation Management Software in 2026 - Page 4

LocalImpact is a reputation management platform that helps local businesses collect, monitor, and respond to customer reviews across major review sites.

Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps business service departments reach the right person at the right time. Using the data and resources that businesses already have at their fingertips, Kimoby makes it easy to boost engagement and sales with instant marketing campaigns, automated reminders, multimedia files, and more.

GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation.

Sitejabber is an AI-driven reviews platform that allows brands to manage their reputation by collecting, monitoring, and sharing business and product reviews – resulting in expanded visibility, more buyers, and business growth. Sitejabber offers features such as automatic review requests, marketing tools, and social media sharing to publicize positive feedback and build a trustworthy reputation for their brand. It also gives companies the ability to manage negative feedback.

ReviewInc is a platform for reputation and listing management designed to strengthen business reputation, improve local visibility, and simplify review and social media management—all from one dashboard. Used by over 2,000 businesses, ReviewInc helps brands stay visible and consistent across platforms. With ReviewInc, you can: • Generate positive reviews, improve Google rankings, and attract new customers. • Respond to reviews and social media comments in real time. • Centralize listings on major directories for easy customer access. • Use flexible, no-contract plans for easy adaptation. For Resellers and Partners: ReviewInc offers a white-label program that allows you to provide reputation and listing management solutions to clients. Request a free consultation to see the impact on sales and customer engagement. ReviewInc is a partner in building a stronger, more visible brand.

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Trustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars, and more, to help stand out where it matters most - in search. Our powerful reporting and analytics also allows brands to boost LTV, conversion rates, and ROI. Sign up for a free account today to experience the power of reviews!

We help multi-location brands win where it matters most - local search! ProManage is an AI-powered local growth engine built for businesses with multiple locations. Our goal is to turn every listing, review, and customer interaction into a revenue opportunity, helping brands rank higher, respond faster, measure smarter, and convert better across Google and 30+ directories. From accurate listings and hyperlocal SEO to AI-powered review replies, call intelligence, and customer chat, everything is centralized in one platform. Whether you're running 50 locations or 5,000+ ProManage makes it simple to maintain consistent local presence, trust, and engagement. What sets us apart? Our AI suite - Merlin, Midas, Monitor, and Marvel works behind the scenes to automate your growth. Get insights on what’s working (and what’s not), protect your brand from listing hijacks, generate reviews on autopilot, and never miss a high-intent call again. We’re proud to be trusted by 100,000+ locations and backed by results like 3.9x ROI, +500% lift in engagement actions, and +1 uplift in ratings all without ad spend. Whether you're in healthcare, retail, automotive, or services, if customers are searching for you locally, ProManage helps you get found and grow faster. See how leading brands are turning local search into sale. → Check our reviews, try a free trial, or ask your solution expert for a walkthrough.

Appbot offers app review & ratings tools for mobile teams so you can see how users feel about your app in minutes. Appbot is loved by thousands of users from companies like BMW, Twitter, Microsoft & Deutsche Bank. Appbot monitors app store reviews for all countries on iTunes, Google Play, Amazon and Microsoft stores, plus reviews for products and Alexa skills on the Amazon store. It surfaces user sentiment, bugs and feature requests, and seamlessly push this feedback into app development & support workflows via native integrations. Appbot offers proprietary sentiment analysis and natural language processing tools to take the manual legwork out of understanding your reviews at scale. Use our plug and play Words and Topics tools to see what the most common themes are in your feedback, or create your own Custom Topics to monitor content themes specific to your app. Appbot's integrations to allow you to post reviews to services like Slack & Zendesk, within in-line replies for both iOS and Google Play reviews available for some services. Appbot offers a free 14-day trial, no credit card required.

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

🤩 The most effective way to increase your Google (or any other website) reviews is with TrueReview! With TrueReview, sending SMS or Email review requests is simple and does not require complicated setup. 🚀 TrueReview keeps track of your customers' interactions with review requests, and sends follow-up emails to increase engagement and get you more reviews! 🤖 Work smarter by integrating TrueReview with your existing CRM via Zapier or through TrueReview's API to automatically send review requests to your customers whenever a payment is received, a job is completed, or any other trigger supported in your CRM. ✨ Create unique, human-like review responses with AI-powered Review Response Generator! ❤️ Convert your best reviews into striking visual posts. Customize fonts, colors, and layouts to match your brand and make testimonials stand out with our newest feature, Social Review Post Generator!

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.

StoryTap is the leading UGC video platform, enabling brands to easily collect video testimonials and stories from their customers, members, or staff – on autopilot. StoryTap automates the testimonial process by asking for video at key moments in the customer journey. Our AI powered video platform guides the experience - no film crew, no tech stress, just effortless recording. Get ongoing video that you own, auto-edited, and ready to share on social media and your website. StoryTap is trusted by brands of all sizes, from global enterprises like Danone and Hartz, to small businesses, schools, and non-profits – increasing brand engagement, boosting conversion, and ultimately building trust.

Localyser is an online reputation management & customer experience software that helps you turn online reviews into your most powerful marketing tool. We help multi-location brands such as the Tashas Group, Drive Auto Group and The Old Spaghetti Factory turn every review into an opportunity to impress. The platform has four major modules to help businesses grow their brand at every location: Reviews - Automate your review management process, then take it one step further. Start using reviews as fuel to build your brand. Messages - Reviews are just the beginning. Connect all your social media accounts into one unified inbox for all of your direct messages. Feedback - Turn feedbacks into positive reviews. Increase your online ranking by boosting your star rating, so more customers find you. Insights - See what's working and what's not, our analytics let you slice and dice the data any way you like. Have all the data at your fingertips. Get a free trial today at www.localyser.com

EmbedMyReviews is an all in one online reputation management platform. The first platform to provide direct Stripe integration a one-click website builder and a focus on agencies. If you are looking to white-label then there is no better choice then EmbedMyReviews. The level customisation, features and price has no match.