Best Online Reputation Management Software - Page 4
Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from social media monitoring software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with product review software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.
To qualify for inclusion in the Online Reputation Management category, a product must:
Best Online Reputation Management Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever
- Financial Services
- Retail
- 61% Small-Business
- 31% Mid-Market
28,862 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automat
- Owner
- Construction
- Consumer Services
- 91% Small-Business
- 9% Mid-Market
630 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
StoryTap is the leading eCommerce video platform that helps brands become binge-worthy with UGC video reviews, video FAQs and Shop the Look influencer videos on their websites. The StoryTap platform a
- 64% Enterprise
- 36% Small-Business
481 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Marketing Technology Agency specializing in listings, reputation, social, ads and bookings for multi-location brands. Social Places are affordable for franchises and provide a hands-on service to i
- Marketing and Advertising
- Food & Beverages
- 46% Small-Business
- 35% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps busi
- Service Advisor
- Automotive
- 57% Small-Business
- 41% Mid-Market
656 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
EmbedMyReviews is an all in one online reputation management platform. The first platform to provide direct Stripe integration a one-click website builder and a focus on agencies. If you are looking t
- Marketing and Advertising
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve emp
- Office Manager
- Owner
- Hospital & Health Care
- Health, Wellness and Fitness
- 87% Small-Business
- 12% Mid-Market
2 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Yotpo’s eCommerce Retention Marketing Platform helps brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for loyalty, SMS and email marketing, and
- Owner
- Founder
- Retail
- Consumer Goods
- 76% Small-Business
- 21% Mid-Market
19,843 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage En
- Health, Wellness and Fitness
- Retail
- 72% Small-Business
- 28% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Jabio, the technology behind Sitejabber, is a brand-boosting platform that enables businesses to leverage real reviews. Companies use our comprehensive, tech-enabled suite of reputation management too
- Owner
- Retail
- Consumer Goods
- 78% Small-Business
- 19% Mid-Market
2,850 Twitter followers
- Overview
- User Satisfaction
- Seller Details
GoSite creates simplified technology for small businesses that drive America's economy. Our software empowers them to have everything they need in one place to connect with their customers in the digi
- Financial Services
- 52% Mid-Market
- 48% Small-Business
1 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Localyser is an online reputation management & customer experience software that helps you turn online reviews into your most powerful marketing tool. We help multi-location brands such as the Ta
- Food & Beverages
- 67% Mid-Market
- 25% Small-Business
- Overview
- User Satisfaction
- Seller Details
Appbot offers app review & ratings tools for mobile teams so you can see how users feel about your app in minutes. Appbot is loved by thousands of users from companies like BMW, Twitter, Microsoft
- Financial Services
- 33% Enterprise
- 33% Small-Business
1,031 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions t
- Automotive
- Hospital & Health Care
- 96% Small-Business
- 4% Mid-Market
- Overview
- User Satisfaction
- Seller Details
What is Grade.us? Grade.us is a white-label review management and marketing platform for agencies, marketers and SEOs. The platform offers a suite of tools to: (1) convert customers into reviewers on
- Owner
- President
- Marketing and Advertising
- Internet
- 85% Small-Business
- 13% Mid-Market
2,377 Twitter followers
Marketing Technology Agency specializing in listings, reputation, social, ads and bookings for multi-location brands. Social Places are affordable for franchises and provide a hands-on service to i