# Best Online Reputation Management Software - Page 4

*By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)*


Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from [social media monitoring](https://www.g2.com/categories/social-media-monitoring) software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with [product review](https://www.g2.com/categories/product-reviews) software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.

To qualify for inclusion in the Online Reputation Management category, a product must:

- Monitor online review sites for new and existing negative reviews
- Have a management platform to aggregate and interpret online reviews
- Create alerts and reports regarding a brand's current online reputation
- Provide forms or a vehicle to garner new online reviews





## Top Online Reputation Management Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (3,999 reviews) | Review automation and messaging for multi-location brands | "[Remote Payments and Privacy That Transformed Our Sales](https://www.g2.com/survey_responses/birdeye-review-10004271)" |
| 2 | [SOCi](https://www.g2.com/products/soci/reviews) | 4.5/5.0 (4,451 reviews) | Multi-location social and review management at scale | "[SOCi Streamlines Local Marketing with a Powerful All-in-One Dashboard](https://www.g2.com/survey_responses/soci-review-12410019)" |
| 3 | [Reputation](https://www.g2.com/products/reputation/reviews) | 4.5/5.0 (2,404 reviews) | Reputation scoring and social management for multi-property operators | "[Visually pleasing & streamlined process. No complaints](https://www.g2.com/survey_responses/reputation-review-9899978)" |
| 4 | [Yext](https://www.g2.com/products/yext/reviews) | 4.4/5.0 (1,090 reviews) | Listing accuracy and review management across directories | "[Yext: A Robust Platform for SEO Clients](https://www.g2.com/survey_responses/yext-review-12810984)" |
| 5 | [Podium](https://www.g2.com/products/podium/reviews) | 4.5/5.0 (2,024 reviews) | SMS-first communication with review automation for local businesses | "[Fees less like a review collection tool and more like a digital front desk](https://www.g2.com/survey_responses/podium-review-12877946)" |
| 6 | [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) | 4.6/5.0 (5,292 reviews) | Buyer intent and verified reviews for B2B software vendors | "[Builds Credibility and Reaches High-Intent Buyers with Powerful Insights](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13035159)" |
| 7 | [HighLevel](https://www.g2.com/products/highlevel/reviews) | 4.6/5.0 (630 reviews) | All-in-one marketing platform for digital agencies | "[Fantastic Onboarding with HighLevel — Expert Support, Automation & All-in-One CRM](https://www.g2.com/survey_responses/highlevel-review-13050560)" |
| 8 | [Experience.com](https://www.g2.com/products/experience-com/reviews) | 4.8/5.0 (384 reviews) | Review collection and social publishing for service professionals | "[Effortless Survey Responses with Helpful AI Follow-Ups](https://www.g2.com/survey_responses/experience-com-review-12910139)" |
| 9 | [Liftify](https://www.g2.com/products/liftify/reviews) | 5.0/5.0 (153 reviews) | Automated Google review generation for service businesses | "[Driving Significant Review Growth and Customer Experience Improvements](https://www.g2.com/survey_responses/liftify-review-12337393)" |
| 10 | [Yotpo](https://www.g2.com/products/yotpo/reviews) | 4.3/5.0 (255 reviews) | — | "[Effortless Setup and Customer Engagement with Yotpo](https://www.g2.com/survey_responses/yotpo-review-12262971)" |


## How Many Online Reputation Management Software Products Does G2 Track?
**Total Products under this Category:** 349

### Category Stats (Jul 2026)
- **Average Rating**: 4.54/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: Pluspoint (+1.03%) - Among all products in this category, Pluspoint recorded the largest rating increase compared to last month
*Last updated: July 05, 2026*


## How Does G2 Rank Online Reputation Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 39,800+ Authentic Reviews
- 349+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Online Reputation Management Software Is Best for Your Use Case?

- **Leader:** [Birdeye](https://www.g2.com/products/birdeye/reviews)
- **Highest Performer:** [Liftify](https://www.g2.com/products/liftify/reviews)
- **Easiest to Use:** [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews)
- **Top Trending:** [HighLevel](https://www.g2.com/products/highlevel/reviews)
- **Best Free Software:** [Birdeye](https://www.g2.com/products/birdeye/reviews)


---

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---


## Online Reputation Management Software Features & Capabilities

### What are the Best Online Reputation Management Software with Employee Performance?
Gives visibility into employee performance and each individual's impact on reputation initiatives.  

**Top-rated Online Reputation Management Software for Employee Performance:**
- [SOCi](https://www.g2.com/products/soci/reviews)
- [Yext](https://www.g2.com/products/yext/reviews)
- [Podium](https://www.g2.com/products/podium/reviews)
[Explore Online Reputation Management Software with Employee Performance](https://www.g2.com/categories/online-reputation-management/f/employee-performance)

### What are the Best Online Reputation Management Software with Team Workflow?
Helps establish a workflow that allows team members to communicate effectively and collaboratively. 

**Top-rated Online Reputation Management Software for Team Workflow:**
- [SOCi](https://www.g2.com/products/soci/reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews)
- [Yext](https://www.g2.com/products/yext/reviews)
[Explore Online Reputation Management Software with Team Workflow](https://www.g2.com/categories/online-reputation-management/f/team-workflow)

### What are the Best Online Reputation Management Software with Revenue Reporting?
Provides tools with enhanced filtering and correlation between revenue and reputation.

**Top-rated Online Reputation Management Software for Revenue Reporting:**
- [Yext](https://www.g2.com/products/yext/reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews)
- [Experience.com](https://www.g2.com/products/experience-com/reviews)
[Explore Online Reputation Management Software with Revenue Reporting](https://www.g2.com/categories/online-reputation-management/f/revenue-reporting)

### What are the Best Online Reputation Management Software with Competitive Intelligence?
Allows users to get real-time information on competitors performance and reputation.

**Top-rated Online Reputation Management Software for Competitive Intelligence:**
- [Birdeye](https://www.g2.com/products/birdeye/reviews)
- [SOCi](https://www.g2.com/products/soci/reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews)
[Explore Online Reputation Management Software with Competitive Intelligence](https://www.g2.com/categories/online-reputation-management/f/competitive-intelligence)

### What are the Best Online Reputation Management Software with Digital Media Monitoring?
Helps manage ad messaging and measures the full impact of digital advertising campaigns.

**Top-rated Online Reputation Management Software for Digital Media Monitoring:**
- [Birdeye](https://www.g2.com/products/birdeye/reviews)
- [SOCi](https://www.g2.com/products/soci/reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews)
[Explore Online Reputation Management Software with Digital Media Monitoring](https://www.g2.com/categories/online-reputation-management/f/digital-media-monitoring)


## What Are the Top-Rated Online Reputation Management Software Products in 2026?
### 1. [EmbedMyReviews](https://www.g2.com/products/embedmyreviews/reviews)
EmbedMyReviews is an all in one online reputation management platform. The first platform to provide direct Stripe integration a one-click website builder and a focus on agencies. If you are looking to white-label then there is no better choice then EmbedMyReviews. The level customisation, features and price has no match.


**Average Rating:** 4.9/5.0
**Total Reviews:** 17
**How Do G2 Users Rate EmbedMyReviews?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.3/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 9.4/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.1/10 (Category avg: 8.3/10)

**Who Is the Company Behind EmbedMyReviews?**

- **Seller:** [EmbedMyReviews](https://www.g2.com/sellers/embedmyreviews)
- **Year Founded:** 2020
- **HQ Location:** London, England
- **LinkedIn® Page:** https://www.linkedin.com/company/embedmyreviews (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Marketing and Advertising
- **Company Size:** 100% Small-Business


#### What Are EmbedMyReviews's Pros and Cons?

**Pros:**

- Customer Support (2 reviews)
- Ease of Use (2 reviews)
- Centralized Management (1 reviews)
- Client Interaction (1 reviews)
- Easy Access (1 reviews)

**Cons:**

- Poor Interface Design (1 reviews)
- Update Issues (1 reviews)


### What Do G2 Reviewers Say About EmbedMyReviews?
*AI-generated summary from verified user reviews*

**Pros:**

- Users commend the **responsive customer support** of EmbedMyReviews, noting quick assistance and effective problem-solving.
- Users highlight the **intuitive ease of use** of EmbedMyReviews, facilitating smooth onboarding and excellent client experiences.
- Users value the **centralized management** of EmbedMyReviews, enhancing their agency's competitiveness and streamlining client reputation management.
- Users appreciate the **excellent client interaction** of EmbedMyReviews, valuing the intuitive interface and exceptional support during onboarding.
- Users appreciate the **easy access** to features and support, enjoying a responsive and user-friendly experience.

**Cons:**

- Users feel the interface needs improvement and that **documentation updates** are necessary for better usability.
- Users feel the need for a **UI upgrade and updated documentation** to enhance their overall experience with EmbedMyReviews.

#### What Are Recent G2 Reviews of EmbedMyReviews?

**"[Cool whitelabel, but the support is unacceptable](https://www.g2.com/survey_responses/embedmyreviews-review-12689580)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Marketing and Advertising*

[Read full review](https://www.g2.com/survey_responses/embedmyreviews-review-12689580)

---

**"[Great for agencies](https://www.g2.com/survey_responses/embedmyreviews-review-8996938)"**

**Rating:** 5.0/5.0 stars
*— Tom L.*

[Read full review](https://www.g2.com/survey_responses/embedmyreviews-review-8996938)

---



### 2. [Location Bank](https://www.g2.com/products/location-bank/reviews)
Location Bank is a leading Martech business that offers centralised management of digital locations and online reputation across the digital mapping world, providing brands and SMEs with a 360-degree view of their online presence. Our comprehensive product suite includes the following features and benefits: Listings: Set up, optimise, verify, and publish your business across multiple online platforms for increased visibility. Store Locator: An advanced solution for driving foot traffic and improving search ranking with features such as media, reviews, social links, and attributes. Reputation Management: Centralised review aggregation, community engagement, automated responses, and notifications/alerts to help manage and improve your online reputation. iFeedback Surveys: Customised surveys for private feedback to help gain valuable customer insights and improve your business strategy. Post Content and Media - Distribute location-specific offers, promote sales and specials, and schedule posts in advance on Facebook, Google, and your Store Locator. Insights on ROI and Location Performance: Detailed analytics on your business's online presence and ROI, including views, searches, clicks, website actions, and sales impact at a local level. Clients can also analyse their location management spend against traditional media analytics using our eCPM and eCPC metrics. Reputation Insights: Location Bank's centralised review analysis tool provides sentiment analysis, review ratings, top and bottom 10 rankings, keyword tracking, competitor comparisons, and actionable insights for improving your business's online strategy. With Location Bank's products and services, businesses can experience increased ranking, foot traffic, and revenue growth. Our 4-tier data cleansing process eliminates incorrect and inconsistent information for accurate and consistent data across platforms. Location Bank's local SEO strategies and expert keyword strategies improve online visibility and increase sales impact. We provide a comprehensive solution to businesses looking to manage their online reputation and boost their online presence.


**Average Rating:** 4.5/5.0
**Total Reviews:** 14
**How Do G2 Users Rate Location Bank?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.9/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.9/10 (Category avg: 8.3/10)

**Who Is the Company Behind Location Bank?**

- **Seller:** [Location Bank](https://www.g2.com/sellers/location-bank)
- **Year Founded:** 2007
- **HQ Location:** Johannesburg
- **Twitter:** @Location_Bank (164 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/business-positioning-systems/ (47 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 43% Small-Business, 29% Mid-Market



#### What Are Recent G2 Reviews of Location Bank?

**"[Processes made simple](https://www.g2.com/survey_responses/location-bank-review-9024319)"**

**Rating:** 4.5/5.0 stars
*— Andrea C.*

[Read full review](https://www.g2.com/survey_responses/location-bank-review-9024319)

---

**"[organizatio It provides  storing, analyzing, and visualizing location-based information](https://www.g2.com/survey_responses/location-bank-review-8705729)"**

**Rating:** 4.0/5.0 stars
*— Haitham Azayem A.*

[Read full review](https://www.g2.com/survey_responses/location-bank-review-8705729)

---



### 3. [SalesCaptain](https://www.g2.com/products/salescaptain-inc-salescaptain/reviews)
SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.


**Average Rating:** 4.3/5.0
**Total Reviews:** 212
**How Do G2 Users Rate SalesCaptain?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)

**Who Is the Company Behind SalesCaptain?**

- **Seller:** [SalesCaptain](https://www.g2.com/sellers/salescaptain-0ad71d1f-2581-417b-b396-fc2e2582d6e6)
- **Year Founded:** 2020
- **HQ Location:** New York, US
- **Twitter:** @SalesCaptainInc (157 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/salescaptainhq (25 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Marketing Manager, Business Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 71% Small-Business, 27% Mid-Market


#### What Are SalesCaptain's Pros and Cons?

**Pros:**

- Automation (62 reviews)
- Communication (54 reviews)
- Ease of Use (49 reviews)
- Helpful (41 reviews)
- Communication Improvement (40 reviews)

**Cons:**

- Steep Learning Curve (40 reviews)
- Time-Consuming (20 reviews)
- Limited Reporting (18 reviews)
- Limited Customization (17 reviews)
- Learning Curve (15 reviews)


### What Do G2 Reviewers Say About SalesCaptain?
*AI-generated summary from verified user reviews*

**Pros:**

- Users enjoy the **automation features** of SalesCaptain, which enhance efficiency and improve customer interactions consistently.
- Users value the **clear and consistent communication** provided by SalesCaptain, enhancing the overall client experience and organization.
- Users appreciate the **ease of use** of SalesCaptain, benefiting from organized communication and streamlined scheduling.
- Users appreciate how SalesCaptain's **immediate response capabilities** keep customer conversations alive in busy situations.
- Users appreciate the **consistent communication** of SalesCaptain, enhancing client experience and maintaining strong relationships effortlessly.

**Cons:**

- Users find the **steep learning curve** challenging as initial setup and customization can be complicated and time-consuming.
- Users find **SalesCaptain time-consuming** to set up and navigate, especially for onboarding and automation configuration.
- Users wish for **more sophisticated reporting** , as current options limit effective analysis and insights from key metrics.
- Users find the **limited customization** of SalesCaptain frustrating, hindering workflow efficiency and personalized insights.
- Users face a **learning curve** during initial setup and configuration due to the platform's powerful features.

#### What Are Recent G2 Reviews of SalesCaptain?

**"[A Great Platform for Sales Productivity](https://www.g2.com/survey_responses/salescaptain-review-13055771)"**

**Rating:** 4.5/5.0 stars
*— Liana S.*

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13055771)

---

**"[A Smart Solution for Managing Leads and Sales](https://www.g2.com/survey_responses/salescaptain-review-13059403)"**

**Rating:** 4.5/5.0 stars
*— Ari E.*

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13059403)

---



### 4. [SpotOn](https://www.g2.com/products/spoton/reviews)
SpotOn is one of the fastest-growing software and payment companies providing the technology and support that helps local businesses—and the people that run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. From seamless and efficient point-of-sale systems to integrated management solutions built for the fast-growing enterprise, SpotOn builds technology that "works the way you work," and backs it up with a 24/7 team of experts who make sure it always does—with fairness, flexibility, and a personal touch. SpotOn has 2,000 employees, including one of the strongest product and technology teams in the combined software & payments industry


**Average Rating:** 4.4/5.0
**Total Reviews:** 236
**How Do G2 Users Rate SpotOn?**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.3/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

**Who Is the Company Behind SpotOn?**

- **Seller:** [SpotOn](https://www.g2.com/sellers/spoton)
- **Company Website:** https://www.spoton.com
- **Year Founded:** 2005
- **HQ Location:** San Francisco, US
- **Twitter:** @SpotOn (3,253 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/spoton/ (2,627 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, General Manager
- **Top Industries:** Restaurants, Food & Beverages
- **Company Size:** 61% Small-Business, 36% Mid-Market


#### What Are SpotOn's Pros and Cons?

**Pros:**

- Customer Support (84 reviews)
- Ease of Use (66 reviews)
- Staff Professionalism (49 reviews)
- Helpful (43 reviews)
- User Interface (28 reviews)

**Cons:**

- Poor Customer Support (26 reviews)
- Difficult Setup (16 reviews)
- Technical Issues (15 reviews)
- Connectivity Issues (14 reviews)
- Slow Performance (13 reviews)


### What Do G2 Reviewers Say About SpotOn?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **responsive customer support** of SpotOn, ensuring prompt assistance and smooth onboarding experiences.
- Users find SpotOn's system to be **extremely user-friendly** , making it easy for new users to learn and navigate.
- Users praise the **exceptional professionalism and support** from SpotOn staff, feeling valued and well-assisted throughout their experience.
- Users value the **helpful support** from SpotOn, appreciating quick responses and effective solutions to any issues.
- Users value the **simple and efficient user interface** of SpotOn, which enhances appointment management and customer engagement.

**Cons:**

- Users express frustration with **poor customer support** , facing long wait times and unresolved technical issues during peak periods.
- Users find the **difficult setup** of SpotOn to be a challenge, impacting the overall onboarding experience.
- Users experience **technical issues** with SpotOn, including glitches and transaction problems that can disrupt service quality.
- Users experience **connectivity issues** with SpotOn, leading to transaction delays and frustrating support wait times.
- Users experience **slow performance** with SpotOn, citing lag times and delays that hinder workflow and productivity.

#### What Are Recent G2 Reviews of SpotOn?

**"[I have spoton for multiple locations and it has been working for us perfectly](https://www.g2.com/survey_responses/spoton-review-11052023)"**

**Rating:** 5.0/5.0 stars
*— Maria Guadalupe C.*

[Read full review](https://www.g2.com/survey_responses/spoton-review-11052023)

---

**"[Outstanding POS Support—Efficient, Knowledgeable, and Proactive](https://www.g2.com/survey_responses/spoton-review-12794124)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Restaurants*

[Read full review](https://www.g2.com/survey_responses/spoton-review-12794124)

---


#### What Are G2 Users Discussing About SpotOn?

- [What is SpotOn used for?](https://www.g2.com/discussions/what-is-spoton-used-for)
- [What is Appetize used for?](https://www.g2.com/discussions/what-is-appetize-used-for)

### 5. [Signpost](https://www.g2.com/products/signpost/reviews)
Signpost is an AI-powered communications platform built for home service contractors. It uses AI voice agents, instant responders, and AI SMS to help small businesses be the first to respond to every customer. AI Voice Agent: Signpost's AI Voice Agent picks up 24/7, greets callers in a natural voice, answers common FAQ, and captures lead details. Instant Responders: Signpost's Instant Responders send a personalized message to customers who reach out on platforms like Angi, Thumbtack, or Facebook. AI SMS: Signpost's AI SMS responds to incoming leads, qualifies their request, and keeps the conversation moving, even after-hours or on the job. Messaging Hub: Signpost's Messaging Hub brings every customer conversation, including inbound calls, texts, and inquiries on platforms like Angi and Thumbtack, into a single inbox.


**Average Rating:** 3.7/5.0
**Total Reviews:** 57
**How Do G2 Users Rate Signpost?**

- **Has the product been a good partner in doing business?:** 7.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 6.5/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 5.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 5.0/10 (Category avg: 8.3/10)

**Who Is the Company Behind Signpost?**

- **Seller:** [Signpost](https://www.g2.com/sellers/signpost)
- **Year Founded:** 2010
- **HQ Location:** Austin, TX
- **Twitter:** @Signpost (2,306 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/signpost/ (135 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Consumer Services, Marketing and Advertising
- **Company Size:** 82% Small-Business, 7% Enterprise


#### What Are Signpost's Pros and Cons?

**Pros:**

- Automation (5 reviews)
- Ease of Use (5 reviews)
- Automation Features (4 reviews)
- Helpful (4 reviews)
- Time Efficiency (4 reviews)

**Cons:**

- Slow Loading (3 reviews)
- Slow Performance (3 reviews)
- Dashboard Issues (2 reviews)
- Data Inaccuracy (2 reviews)
- Incomplete Information (2 reviews)


### What Do G2 Reviewers Say About Signpost?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **automation features** of Signpost, which simplify customer management and enhance business relationships effortlessly.
- Users appreciate the **ease of use** of Signpost, enabling seamless management of customer interactions and stress-free organization.
- Users appreciate the **automation features** of Signpost, enhancing customer management and streamlining follow-ups effortlessly.
- Users find Signpost's **easy review feature** invaluable for enhancing market visibility and improving business success.
- Users value the **time efficiency** of Signpost, automating tasks that enhance customer relationships and streamline operations.

**Cons:**

- Users find the **slow loading** of Signpost frustrating, particularly when managing large contact lists and syncing data.
- Users feel that Signpost's **slow performance** hinders efficiency, particularly with large contact lists and page loading times.
- Users find the **dashboard difficult to navigate** due to clarity issues and limited customization options affecting usability.
- Users find **data inaccuracies** troubling, as information can be outdated and lacks clear presentation on the dashboard.
- Users find the **incomplete information** and unclear dashboard design hinder their overall experience with Signpost.

#### What Are Recent G2 Reviews of Signpost?

**"[Seamless Communication Hub with Marketing Automation](https://www.g2.com/survey_responses/signpost-review-12824038)"**

**Rating:** 4.5/5.0 stars
*— RAHUL K.*

[Read full review](https://www.g2.com/survey_responses/signpost-review-12824038)

---

**"[Signpost Streamlines Customer Communication and Automated Review Requests](https://www.g2.com/survey_responses/signpost-review-13041558)"**

**Rating:** 4.5/5.0 stars
*— Dharamveer p.*

[Read full review](https://www.g2.com/survey_responses/signpost-review-13041558)

---


#### What Are G2 Users Discussing About Signpost?

- [What is Signpost used for?](https://www.g2.com/discussions/what-is-signpost-used-for)
- [How much does signpost cost?](https://www.g2.com/discussions/how-much-does-signpost-cost)
- [What are the 5 signposts?](https://www.g2.com/discussions/what-are-the-5-signposts)
- [What are the 6 signposts?](https://www.g2.com/discussions/what-are-the-6-signposts)
- [What are examples of signposts?](https://www.g2.com/discussions/what-are-examples-of-signposts)

### 6. [TrustAnalytica](https://www.g2.com/products/trustanalytica/reviews)
TrustAnalytica is the best online interaction solution to helps businesses grow and be found online. TrustAnalytica is all in one customer engagement tool. With a universal business toolkit, TrustAnalytica can help businesses provide excellent customer experiences and retain their customers by using modern technologies. SaaS company that helps small to medium size businesses manage online reputation, process payments, automate booking, generate and process leads.


**Average Rating:** 4.6/5.0
**Total Reviews:** 12
**How Do G2 Users Rate TrustAnalytica?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.8/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 9.2/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.2/10 (Category avg: 8.3/10)

**Who Is the Company Behind TrustAnalytica?**

- **Seller:** [TrustAnalytica.com](https://www.g2.com/sellers/trustanalytica-com)
- **Year Founded:** 2019
- **HQ Location:** Vancouver, CA
- **Twitter:** @trustanalytica (35 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/trustanalytica/ (11 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 67% Small-Business, 25% Mid-Market


#### What Are TrustAnalytica's Pros and Cons?

**Pros:**

- Automation (1 reviews)
- Centralized Reviews (1 reviews)
- Customer Support (1 reviews)
- Helpful (1 reviews)
- Review Management (1 reviews)

**Cons:**

- Insufficient Data (1 reviews)
- Slow Performance (1 reviews)


### What Do G2 Reviewers Say About TrustAnalytica?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **automation of user bookings** , transforming manual processes and enhancing their online business platforms.
- Users value the **centralized review integration** for effectively managing feedback across multiple channels.
- Users value the **invaluable customer support** from TrustAnalytica, which enhances productivity and client satisfaction.
- Users appreciate the **real-time analytics** from TrustAnalytica, enhancing customer credibility for their businesses.
- Users value the **integration of reviews across channels** and the effective feedback tracking provided by TrustAnalytica.

**Cons:**

- Users feel there is **insufficient data** available, limiting the effectiveness of TrustAnalytica’s insights and metrics.
- Users experience **slow performance** at times, which can delay loading but still find it convenient for review access.

#### What Are Recent G2 Reviews of TrustAnalytica?

**"[Highly recommend](https://www.g2.com/survey_responses/trustanalytica-review-12131184)"**

**Rating:** 5.0/5.0 stars
*— Paul H.*

[Read full review](https://www.g2.com/survey_responses/trustanalytica-review-12131184)

---

**"[Great business tool](https://www.g2.com/survey_responses/trustanalytica-review-10525055)"**

**Rating:** 5.0/5.0 stars
*— Cyrus A.*

[Read full review](https://www.g2.com/survey_responses/trustanalytica-review-10525055)

---


#### What Are G2 Users Discussing About TrustAnalytica?

- [What is TrustAnalytica used for?](https://www.g2.com/discussions/what-is-trustanalytica-used-for) - 1 upvote

### 7. [Algorip](https://www.g2.com/products/algorip/reviews)
Algorip is a pioneering AI technology company focused on creating a better AI-powered future through innovation. Our dedication lies in pushing the boundaries of AI research, creating AI technology platforms and products that are both scalable and cost-effective, all with the goal of enhancing the well-being of businesses, individuals, and society as a whole. Additionally, we seek to foster the growth of top talent to collaboratively shape the future of AI. Originating from the academic realm, we prioritize substantial investments in pioneering research. This dedication empowers us to provide and consistently enhance top-tier AI capabilities that span universal multimodal and multi-task models. These models cover critical domains encompassing perception intelligence, natural language processing, decision intelligence, AI-fueled content generation, as well as pivotal advancements in AI hardware like chips, sensors, and computing infrastructure. At the heart of our proprietary AI infrastructure, Algorip seamlessly integrates computing prowess, cutting-edge algorithms, and versatile platforms. This synergy enables us to construct the foundational model set known as "Algorippers" and a dynamic R&D system. This comprehensive framework unlocks the potential to achieve groundbreaking advancements in AI.


**Average Rating:** 5.0/5.0
**Total Reviews:** 16
**How Do G2 Users Rate Algorip?**

- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 9.2/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

**Who Is the Company Behind Algorip?**

- **Seller:** [Minubia](https://www.g2.com/sellers/minubia)
- **Year Founded:** 2013
- **HQ Location:** Willemstad, Curacao, AN
- **Twitter:** @minubia_co (17 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3045098 (5 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Marketing and Advertising
- **Company Size:** 75% Small-Business, 25% Mid-Market



#### What Are Recent G2 Reviews of Algorip?

**"[Great service](https://www.g2.com/survey_responses/algorip-review-7555426)"**

**Rating:** 5.0/5.0 stars
*— Morris V M.*

[Read full review](https://www.g2.com/survey_responses/algorip-review-7555426)

---

**"[Easy to use](https://www.g2.com/survey_responses/algorip-review-7543584)"**

**Rating:** 5.0/5.0 stars
*— Nicole D G.*

[Read full review](https://www.g2.com/survey_responses/algorip-review-7543584)

---


#### What Are G2 Users Discussing About Algorip?

- [What is Algorip used for?](https://www.g2.com/discussions/what-is-algorip-used-for)

### 8. [Subsig](https://www.g2.com/products/subsig/reviews)
Subsig.com is a reputation monitoring and brand-visibility platform, mainly designed for SaaS companies. It helps companies track reviews, mentions, and discussions about their product across the internet and turn those signals into insights that improve marketing and AI discovery.


**Average Rating:** 4.2/5.0
**Total Reviews:** 12
**How Do G2 Users Rate Subsig?**

- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.9/10 (Category avg: 8.3/10)

**Who Is the Company Behind Subsig?**

- **Seller:** [Subscribed.fyi](https://www.g2.com/sellers/subscribed-fyi)
- **Year Founded:** 2026
- **HQ Location:** Delaware, US
- **LinkedIn® Page:** https://www.linkedin.com/company/subscribedfyi/ (13 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Computer Software
- **Company Size:** 92% Small-Business, 8% Mid-Market



#### What Are Recent G2 Reviews of Subsig?

**"[A practical way to keep track of brand reputation](https://www.g2.com/survey_responses/subsig-review-12991513)"**

**Rating:** 4.5/5.0 stars
*— shakeeb A.*

[Read full review](https://www.g2.com/survey_responses/subsig-review-12991513)

---

**"[Reviews and Reputation in One Place](https://www.g2.com/survey_responses/subsig-review-13002404)"**

**Rating:** 5.0/5.0 stars
*— KAREN P.*

[Read full review](https://www.g2.com/survey_responses/subsig-review-13002404)

---



### 9. [PromoRepublic](https://www.g2.com/products/promorepublic/reviews)
PromoRepublic is an AI-powered marketing platform for multi-location and franchise brands. - One platform for social, listings, reviews, and analytics. - Streamlined AI-powered workflows for local marketing execution. - Performance dashboards and adoption insights from HQ to each location. - AI-powered mobile app and assistant for fast, brand-safe execution anywhere. PromoRepublic helps distributed brands orchestrate and measure local marketing performance—turning disconnected tools and data into one connected system that delivers visibility, automation, and activation. Brands achieve measurable improvements in social, listings, reviews, and local search performance, as well as faster execution and up to 80% franchisee activation—keeping them discoverable, responsive, and on-brand. Join 110+ enterprise and franchise networks, including Empower Brands, Threshold Brands, Metcash/IGA, and Expedia Cruises to unify their marketing.


**Average Rating:** 4.5/5.0
**Total Reviews:** 158
**How Do G2 Users Rate PromoRepublic?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.3/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 6.1/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

**Who Is the Company Behind PromoRepublic?**

- **Seller:** [PromoRepublic OY](https://www.g2.com/sellers/promorepublic-oy)
- **Year Founded:** 2014
- **HQ Location:** Palo Alto, CA
- **Twitter:** @Promo_Republic (5,192 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3256396/ (53 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, Founder
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 88% Small-Business, 7% Mid-Market


#### What Are PromoRepublic's Pros and Cons?

**Pros:**

- Content Creation (3 reviews)
- Ease of Use (3 reviews)
- Features (3 reviews)
- Easy Creation (2 reviews)
- Templates (2 reviews)

**Cons:**

- Lack of Features (2 reviews)
- Missing Features (2 reviews)
- AI Limitations (1 reviews)
- Content Repetition (1 reviews)
- Delayed Updates (1 reviews)


### What Do G2 Reviewers Say About PromoRepublic?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **easy-to-use content creation tools** of PromoRepublic, enhancing their social media management experience.
- Users find PromoRepublic's **ease of use** remarkable, benefiting from intuitive templates and a centralized management system.
- Users love the **user-friendly templates and robust customization** options, streamlining their social media management effortlessly.
- Users love the **easy creation** process with PromoRepublic's templates, streamlining content generation across various industries.
- Users love the **industry-specific templates** in PromoRepublic that streamline content creation and inspire posting ideas.

**Cons:**

- Users find PromoRepublic's **lack of AI features** and slow development disappointing compared to competitors.
- Users notice a **lack of AI features** in PromoRepublic compared to competitors, impacting its overall functionality.
- Users note the **lack of AI features** in PromoRepublic, missing out on automation for tasks like post creation.
- Users feel PromoRepublic suffers from **content repetition** as it lacks AI features present in competitors.
- Users note **delayed updates** with PromoRepublic, feeling the lack of new features despite the platform's current effectiveness.

#### What Are Recent G2 Reviews of PromoRepublic?

**"[Effortless Social Media Scheduling with Handy Templates](https://www.g2.com/survey_responses/promorepublic-review-12064876)"**

**Rating:** 4.0/5.0 stars
*— Daniel T.*

[Read full review](https://www.g2.com/survey_responses/promorepublic-review-12064876)

---

**"[Effortless Customization and Extensive Image Library](https://www.g2.com/survey_responses/promorepublic-review-12091762)"**

**Rating:** 5.0/5.0 stars
*— Marilyn D.*

[Read full review](https://www.g2.com/survey_responses/promorepublic-review-12091762)

---


#### What Are G2 Users Discussing About PromoRepublic?

- [What is PromoRepublic used for?](https://www.g2.com/discussions/what-is-promorepublic-used-for)

### 10. [Qnary](https://www.g2.com/products/qnary/reviews)
Qnary is an award-winning executive reputation management and talent branding solutions company. Qnary was listed as one of the 5000 fastest-growing companies in America by Inc. Magazine for the fifth time in 2022 and was also listed as one of the 360 best companies by Entrepreneur magazine in 2018 and 2019. By leveraging executives’ social media presence, Qnary helps establish and elevate their thought leadership, ultimately positively impacting business growth, brand awareness, and talent acquisition/ retention for their respective organizations. Since 2012, Qnary has helped hundreds of the largest companies in the world across a full-range of business verticals (banking, packaged goods, retail, energy, media, real estate, insurance, education, healthcare, automotive, food and beverage) optimize their digital footprints.


**Average Rating:** 4.1/5.0
**Total Reviews:** 23
**How Do G2 Users Rate Qnary?**

- **Has the product been a good partner in doing business?:** 0.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.3/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 9.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.9/10 (Category avg: 8.3/10)

**Who Is the Company Behind Qnary?**

- **Seller:** [Qnary](https://www.g2.com/sellers/qnary)
- **Year Founded:** 2012
- **HQ Location:** New York, NY
- **Twitter:** @qnary (6,003 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/qnary (132 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services
- **Company Size:** 54% Small-Business, 25% Mid-Market


#### What Are Qnary's Pros and Cons?

**Pros:**

- Centralized Management (1 reviews)
- Client Interaction (1 reviews)
- Convenience (1 reviews)
- Easy Posting (1 reviews)
- Effective (1 reviews)



### What Do G2 Reviewers Say About Qnary?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **centralized management** of Qnary, streamlining content strategy and enhancing organizational impact effectively.
- Users value the **effective client interaction** with Qnary, leading to enhanced online presence and significant business growth.
- Users love the **convenience** of Qnary, achieving impactful results effortlessly while enhancing their online presence.
- Users benefit from **easy posting** with Qnary, effectively enhancing their online presence and achieving significant business growth.
- Users find Qnary to be a **highly effective tool** for enhancing their online presence and driving impactful results.


#### What Are Recent G2 Reviews of Qnary?

**"[Excellent Solution to Build a Strong Reputation that Drives Business Growth](https://www.g2.com/survey_responses/qnary-review-10899598)"**

**Rating:** 5.0/5.0 stars
*— John R.*

[Read full review](https://www.g2.com/survey_responses/qnary-review-10899598)

---

**"[High impact and authentic voice](https://www.g2.com/survey_responses/qnary-review-11463485)"**

**Rating:** 5.0/5.0 stars
*— Mark  C.*

[Read full review](https://www.g2.com/survey_responses/qnary-review-11463485)

---


#### What Are G2 Users Discussing About Qnary?

- [What is Qnary used for?](https://www.g2.com/discussions/what-is-qnary-used-for) - 1 comment

### 11. [BrandYourself](https://www.g2.com/products/brandyourself/reviews)
BrandYourself is the first Do-It-Yourself online reputation management and personal branding tool. The tool takes you step-by-step through the process of improving your online presence by showing you which web properties/social media profiles you should be on and how to optimize them so that they rank well when people Google your name. BrandYourself also offers custom services for those who need more hands-on help. As part of the service you will receive a dedicated specialist who will execute a custom strategy for improving your online reputation. BrandYourself's three offerings are: 1. DO-IT-YOURSELF PRODUCT (free for limited use, $99/year for unlimited use) The DIY product simplifies the complicated online reputation management process so you can do it yourself. Just submit any webpages you want people to find when they Google you (your LinkedIn, Twitter, personal website, etc.). The software will analyze those links and tell you everything you can do to make them more search engine friendly – and more likely to rank high in Google searches. The DIY product can also tell you who's Googling you. Just create a BrandYourself profile, then when people Google you and click on your profile, you'll get an alert. It can tell you where the visitor is located, what company they work for, and even what they searched for to find you. The DIY product also gives you a weekly progress report that notifies you of any changes to your Google results. 2. HEADSTART SERVICE (two payments of $399, then $20/month) You can have BrandYourself's personal branding specialists build your entire online presence for you, then leave you with a customized action plan to continue improving your results. They'll create state-of-the-art websites and profiles for you, ensuring you look great online and exist in all the right places. 3. CONCIERGE SERVICE (starting at $399/month) This is BrandYourself's white glove service. They'll do all the work for you to look great online. You'll be assigned a dedicated personal branding team who will not only build your entire online presence for you (including custom websites and profiles), but they'll continually update your content over time, strengthening you authority in Google. They'll also promote you to people in your industry, helping you build your personal brand online and overshadow any outdated, irrelevant or unwanted Google results.


**Average Rating:** 3.6/5.0
**Total Reviews:** 17
**How Do G2 Users Rate BrandYourself?**

- **Has the product been a good partner in doing business?:** 0.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.2/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.9/10 (Category avg: 8.0/10)

**Who Is the Company Behind BrandYourself?**

- **Seller:** [BrandYourself.com](https://www.g2.com/sellers/brandyourself-com)
- **Year Founded:** 2009
- **HQ Location:** New York, NY
- **Twitter:** @Brandyourself (18,752 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/369120/ (44 employees on LinkedIn®)
- **Phone:** 315-565-1799

**Who Uses This Product?**
- **Company Size:** 82% Small-Business, 18% Mid-Market



#### What Are Recent G2 Reviews of BrandYourself?

**"[Removed personal information for my team and me quickly and effectively](https://www.g2.com/survey_responses/brandyourself-review-4641457)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Marketing and Advertising*

[Read full review](https://www.g2.com/survey_responses/brandyourself-review-4641457)

---

**"[Super useful tool to remove personal info that's been exposed online.](https://www.g2.com/survey_responses/brandyourself-review-4647257)"**

**Rating:** 5.0/5.0 stars
*— Catherine R.*

[Read full review](https://www.g2.com/survey_responses/brandyourself-review-4647257)

---


#### What Are G2 Users Discussing About BrandYourself?

- [What is BrandYourself used for?](https://www.g2.com/discussions/what-is-brandyourself-used-for)

### 12. [ResellerRatings](https://www.g2.com/products/resellerratings/reviews)
We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organizations with the tools to boost discovery, increase conversion, and build social proof. With ResellerRatings Reviews Suite, your brand reaches the world’s largest search engines and all your VoC data comes together to tell a unified customer story. ResellerRatings clients include more than 3,500 companies that have streamlined and advanced their ratings and reviews programs into a competitive business strategy that delivers positive economic impact.


**Average Rating:** 4.4/5.0
**Total Reviews:** 80
**How Do G2 Users Rate ResellerRatings?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.7/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.6/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.4/10 (Category avg: 8.3/10)

**Who Is the Company Behind ResellerRatings?**

- **Seller:** [ResellerRatings](https://www.g2.com/sellers/resellerratings)
- **Year Founded:** 1996
- **HQ Location:** Cleveland, Ohio
- **Twitter:** @ResellerRatings (683 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/resellerratings-com/ (9 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Retail, Health, Wellness and Fitness
- **Company Size:** 51% Small-Business, 45% Mid-Market


#### What Are ResellerRatings's Pros and Cons?

**Pros:**

- Ease of Use (3 reviews)
- Helpful (2 reviews)
- Review Increase (2 reviews)
- Customer Support (1 reviews)
- Insights (1 reviews)

**Cons:**

- Expensive (1 reviews)
- Not User-Friendly (1 reviews)
- Poor Interface Design (1 reviews)
- Price Increase (1 reviews)
- Slow Performance (1 reviews)


### What Do G2 Reviewers Say About ResellerRatings?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find ResellerRatings to be **user-friendly** , particularly appreciating the effective search filters for finding relevant reviews.
- Users value the **trust and transparency** fostered by ResellerRatings, aiding informed decisions and enhancing customer-business rapport.
- Users value the **trust and transparency** provided by ResellerRatings, helping businesses improve and customers make informed decisions.
- Users appreciate the **helpful customer support** of ResellerRatings in navigating online stores and vendor reviews.
- Users value the **trust and transparency** that ResellerRatings fosters between businesses and their customers through insightful reviews.

**Cons:**

- Users are frustrated by the **expensive pricing** which led them to seek alternative options.
- Users feel that some features are not **user-friendly** , making it difficult for them and their clients to navigate.
- Users find the **poor interface design** of ResellerRatings frustrating, making navigation and usability challenging.
- Users are frustrated by the **price increase** , with significant hikes leading some to abandon the service.
- Users find the **slow performance** of ResellerRatings frustrating, especially in a fast-paced digital environment.

#### What Are Recent G2 Reviews of ResellerRatings?

**"[Good Solution To The Problem Of Needing Product and Service Reviews](https://www.g2.com/survey_responses/resellerratings-review-10767117)"**

**Rating:** 5.0/5.0 stars
*— Sophia R.*

[Read full review](https://www.g2.com/survey_responses/resellerratings-review-10767117)

---

**"[All in one!](https://www.g2.com/survey_responses/resellerratings-review-10765050)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Computer Software*

[Read full review](https://www.g2.com/survey_responses/resellerratings-review-10765050)

---


#### What Are G2 Users Discussing About ResellerRatings?

- [How do I see reviews on Google Maps?](https://www.g2.com/discussions/how-do-i-see-reviews-on-google-maps)
- [How do I review a store?](https://www.g2.com/discussions/how-do-i-review-a-store)
- [What is Trustpilot app?](https://www.g2.com/discussions/what-is-trustpilot-app)

### 13. [GiveMe5](https://www.g2.com/products/giveme5/reviews)
GiveMe5 is an AI-powered presence management platform that helps multi-location businesses and agencies automate reviews, manage Google Business Profiles, and track local rankings from one dashboard. Two modules work independently or together: AI Reviews sends automated invitations via email and SMS, generates responses in your brand voice, monitors feedback across 50+ platforms including Google, Facebook, and Trustpilot, and provides sentiment analysis. AI Listings & Rankings manages your full Google Business Profile—info, hours, photos, posts, categories, and services—while a rank tracker scans map pack positions and benchmarks competitors. AI agents power review responses, auto-replies, review writing assistance, and performance analysis around the clock. Includes bulk invitations, QR and NFC collection, integrations with QuickBooks, Jobber, Simpro, Zapier, and white-label support for agencies. Free plan available.


**Average Rating:** 4.8/5.0
**Total Reviews:** 10
**How Do G2 Users Rate GiveMe5?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.3/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.9/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.8/10 (Category avg: 8.3/10)

**Who Is the Company Behind GiveMe5?**

- **Seller:** [GiveMe5](https://www.g2.com/sellers/giveme5)
- **Year Founded:** 2022
- **HQ Location:** GIVEME5 INC. 440 N BARRANCA AVE #4233 COVINA, CA 91723
- **LinkedIn® Page:** https://www.linkedin.com/company/giveme5-ai/ (4 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 90% Small-Business, 10% Mid-Market



#### What Are Recent G2 Reviews of GiveMe5?

**"[Best Online Reputation Manager](https://www.g2.com/survey_responses/giveme5-review-8058847)"**

**Rating:** 5.0/5.0 stars
*— Ashish C.*

[Read full review](https://www.g2.com/survey_responses/giveme5-review-8058847)

---

**"[Passport Service](https://www.g2.com/survey_responses/giveme5-review-8059142)"**

**Rating:** 5.0/5.0 stars
*— Himanshu P.*

[Read full review](https://www.g2.com/survey_responses/giveme5-review-8059142)

---



### 14. [Review Jobs](https://www.g2.com/products/review-jobs/reviews)
Review.jobs is a certified platform for authentic employee reviews where you can analyze employee experience, strengthen your employer brand, and manage reviews – all powered by AI.


**Average Rating:** 4.2/5.0
**Total Reviews:** 14
**How Do G2 Users Rate Review Jobs?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.6/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.8/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.7/10 (Category avg: 8.3/10)

**Who Is the Company Behind Review Jobs?**

- **Seller:** [Review Jobs](https://www.g2.com/sellers/review-jobs)
- **Year Founded:** 2023
- **HQ Location:** Paris, FR
- **Twitter:** @avisalarie (1 Twitter followers)
- **LinkedIn® Page:** https://linkedin.com/company/avisalarie (4 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 50% Small-Business


#### What Are Review Jobs's Pros and Cons?

**Pros:**

- Ease of Use (5 reviews)
- Customer Support (3 reviews)
- Easy Implementation (3 reviews)
- Easy Integrations (2 reviews)
- Review Increase (2 reviews)

**Cons:**

- Difficult Learning (1 reviews)
- Slow Performance (1 reviews)
- Unclear Explanations (1 reviews)
- Verification Issues (1 reviews)


### What Do G2 Reviewers Say About Review Jobs?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **ease of use** of Review Jobs, making it simple and convenient for everyone to implement.
- Users commend the **excellent customer support** that provides quick assistance and enhances their overall experience.
- Users value the **easy implementation** of Review Jobs, appreciating its convenience for understanding and improving workplaces.
- Users highlight the **easy integrations** of Review Jobs, making it seamless to connect with various platforms.
- Users appreciate the **easy-to-use analytics** of Review Jobs, enhancing team review and employee engagement insights.

**Cons:**

- Users find that **difficult learning** is a challenge, requiring significant time and effort to understand and use effectively.
- Users experience **slow performance** with the site, leading to occasional delays in loading times.
- Users find it challenging due to **unclear explanations** that make the review process difficult to navigate.
- Users find that **verification issues** can lead to additional time and effort needed for moderating reviews effectively.

#### What Are Recent G2 Reviews of Review Jobs?

**"[Satisfied](https://www.g2.com/survey_responses/review-jobs-review-10735438)"**

**Rating:** 4.0/5.0 stars
*— Mohd Waseem A.*

[Read full review](https://www.g2.com/survey_responses/review-jobs-review-10735438)

---

**"[Review Job, Review Life.](https://www.g2.com/survey_responses/review-jobs-review-10748935)"**

**Rating:** 5.0/5.0 stars
*— Surendra Nath C.*

[Read full review](https://www.g2.com/survey_responses/review-jobs-review-10748935)

---



### 15. [ReviewPush](https://www.g2.com/products/reviewpush/reviews)
ReviewPush was founded in 2011, and has seen tremendous growth since opening its digital doors to businesses worldwide. ReviewPush helps brands and businesses measure and manage their feedback, reach, and the experiences they provide for their customers. Whether you have 5 locations or 500; we offer simplicity along with an individualized customer experience to ensure the narrative painted about your business online is a true and accurate one.


**Average Rating:** 3.6/5.0
**Total Reviews:** 16
**How Do G2 Users Rate ReviewPush?**

- **Has the product been a good partner in doing business?:** 7.3/10 (Category avg: 9.0/10)
- **Customer Feedback:** 7.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 6.7/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 5.0/10 (Category avg: 8.3/10)

**Who Is the Company Behind ReviewPush?**

- **Seller:** [ReviewPush](https://www.g2.com/sellers/reviewpush)
- **Year Founded:** 2011
- **HQ Location:** Austin, TX
- **Twitter:** @ReviewPush (668 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2644098 (4 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Marketing and Advertising
- **Company Size:** 63% Small-Business, 31% Enterprise



#### What Are Recent G2 Reviews of ReviewPush?

**"[Provided us with great client feedback](https://www.g2.com/survey_responses/reviewpush-review-3397408)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Banking*

[Read full review](https://www.g2.com/survey_responses/reviewpush-review-3397408)

---

**"[Cohesive Review Management Tool](https://www.g2.com/survey_responses/reviewpush-review-6816982)"**

**Rating:** 4.5/5.0 stars
*— Samantha H.*

[Read full review](https://www.g2.com/survey_responses/reviewpush-review-6816982)

---


#### What Are G2 Users Discussing About ReviewPush?

- [What is ReviewPush used for?](https://www.g2.com/discussions/what-is-reviewpush-used-for)

### 16. [GoReminders](https://www.g2.com/products/goreminders/reviews)
Text message & email appointment reminders! Reduce no-show clients at appointments and meetings with this appointment scheduling & reminder system. Save time and money with automatic reminders & confirmations for your customers, patients, staff, volunteers & more. Customizable reminder messages & recurring appointments. Try it risk-free with our 14-day trial. Quotes from users: "... I didn’t need a complicated booking site and GoReminders is just straight to the point and easy to work with. Some other sites were too confusing to navigate and didn’t get straight to the point."


**Average Rating:** 4.8/5.0
**Total Reviews:** 298
**How Do G2 Users Rate GoReminders?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)

**Who Is the Company Behind GoReminders?**

- **Seller:** [GoReminders](https://www.g2.com/sellers/goreminders)
- **Company Website:** https://www.goreminders.com/
- **Year Founded:** 2013
- **HQ Location:** Brooklyn, New York
- **Twitter:** @GoReminders (3,349 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/goreminders (7 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Health, Wellness and Fitness, Automotive
- **Company Size:** 69% Small-Business, 4% Mid-Market


#### What Are GoReminders's Pros and Cons?

**Pros:**

- Ease of Use (36 reviews)
- Appointment Reminders (28 reviews)
- Reminders Feature (24 reviews)
- Scheduling (20 reviews)
- Text Messaging (17 reviews)

**Cons:**

- Expensive (12 reviews)
- Missing Features (8 reviews)
- Scheduling Issues (7 reviews)
- Pricing Issues (6 reviews)
- Limited Features (4 reviews)


### What Do G2 Reviewers Say About GoReminders?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of GoReminders, finding it effective for managing client appointments effortlessly.
- Users value the **effective appointment reminders** of GoReminders, significantly reducing no-show rates and enhancing communication.
- Users love the **preset text reminders** feature, which significantly reduces no-show rates and enhances reliability.
- Users love the **automated appointment reminders** from GoReminders, freeing them from manual follow-ups and reducing no-shows.
- Users find the **automated text reminders** from GoReminders essential for reducing no-shows and enhancing client communication.

**Cons:**

- Users feel that GoReminders is **too expensive** since extra features incur additional costs despite a yearly subscription.
- Users express frustration over the **missing features** like bulk import/export and mass SMS blasts, hindering efficiency.
- Users face **scheduling issues** , with limited control over appointment settings and frustrating support response times.
- Users find the **pricing issues** of GoReminders complex, wishing for simplified tiers and varied plan options.
- Users find GoReminders to have **limited features** , lacking essential options for trade-specific needs and customization.

#### What Are Recent G2 Reviews of GoReminders?

**"[Streamlined our system!](https://www.g2.com/survey_responses/goreminders-review-12902012)"**

**Rating:** 4.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/goreminders-review-12902012)

---

**"[GoReminders has been a game changer for my business](https://www.g2.com/survey_responses/goreminders-review-12922347)"**

**Rating:** 4.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/goreminders-review-12922347)

---


#### What Are G2 Users Discussing About GoReminders?

- [What are the benefits and drawbacks of using GoReminders in reducing no-shows for appointments?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-goreminders-in-reducing-no-shows-for-appointments) - 1 comment
- [What is GoReminders used for?](https://www.g2.com/discussions/what-is-goreminders-used-for) - 1 comment

### 17. [Reviewshake](https://www.g2.com/products/reviewshake/reviews)
Reviewshake is the best-in-class reputation management solution that is geared towards small and medium businesses and resellers. Our solution is hyper-focused on online reviews and offers benefits in four areas: managing reviews across 120+ sites, generating new reviews by asking customers for them, showcasing reviews to boost social proof and trust, as well as analyzing reviews and conducting competitive benchmarking.


**Average Rating:** 4.5/5.0
**Total Reviews:** 24
**How Do G2 Users Rate Reviewshake?**

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 3.3/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.0/10 (Category avg: 8.3/10)

**Who Is the Company Behind Reviewshake?**

- **Seller:** [Shake.io](https://www.g2.com/sellers/shake-io)
- **HQ Location:** New York, US
- **LinkedIn® Page:** https://www.linkedin.com/company/shakeio/ (19 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Marketing and Advertising
- **Company Size:** 93% Small-Business, 4% Mid-Market



#### What Are Recent G2 Reviews of Reviewshake?

**"[The #1 Reviews Growth Platform for Agencies](https://www.g2.com/survey_responses/reviewshake-review-5197498)"**

**Rating:** 5.0/5.0 stars
*— Eric D.*

[Read full review](https://www.g2.com/survey_responses/reviewshake-review-5197498)

---

**"[Very Effective Product](https://www.g2.com/survey_responses/reviewshake-review-6670305)"**

**Rating:** 5.0/5.0 stars
*— Jeffrey Truitt - P.*

[Read full review](https://www.g2.com/survey_responses/reviewshake-review-6670305)

---


#### What Are G2 Users Discussing About Reviewshake?

- [What is Reviewshake used for?](https://www.g2.com/discussions/what-is-reviewshake-used-for)

### 18. [FeedbackExpress](https://www.g2.com/products/feedbackexpress/reviews)
FeedbackExpress is a powerful, cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers.


**Average Rating:** 4.2/5.0
**Total Reviews:** 9
**How Do G2 Users Rate FeedbackExpress?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Customer Feedback:** 7.2/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.3/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.9/10 (Category avg: 8.3/10)

**Who Is the Company Behind FeedbackExpress?**

- **Seller:** [FeedbackExpress](https://www.g2.com/sellers/feedbackexpress)
- **HQ Location:** Derry, GB
- **Twitter:** @feedbackexpress (586 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10667498/

**Who Uses This Product?**
- **Company Size:** 80% Small-Business, 20% Mid-Market



#### What Are Recent G2 Reviews of FeedbackExpress?

**"[Efficient to manage feedback for any of your products](https://www.g2.com/survey_responses/feedbackexpress-review-8772812)"**

**Rating:** 4.0/5.0 stars
*— Vipin B.*

[Read full review](https://www.g2.com/survey_responses/feedbackexpress-review-8772812)

---

**"[Centralized place to collect all feedbacks](https://www.g2.com/survey_responses/feedbackexpress-review-9007021)"**

**Rating:** 4.5/5.0 stars
*— Shuhbam Kumar S.*

[Read full review](https://www.g2.com/survey_responses/feedbackexpress-review-9007021)

---


#### What Are G2 Users Discussing About FeedbackExpress?

- [What is FeedbackExpress used for?](https://www.g2.com/discussions/what-is-feedbackexpress-used-for)

### 19. [Mobrium](https://www.g2.com/products/mobrium/reviews)
Mobrium is the original employer reputation platform. We help employers strengthen company culture from the outside in with automated employee review requests, centralized review monitoring and AI-powered feedback analytics of both external and internal employee feedback.


**Average Rating:** 4.8/5.0
**Total Reviews:** 9
**How Do G2 Users Rate Mobrium?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 5.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.6/10 (Category avg: 8.3/10)

**Who Is the Company Behind Mobrium?**

- **Seller:** [Mobrium](https://www.g2.com/sellers/mobrium)
- **Year Founded:** 2022
- **HQ Location:** Logan, US
- **Twitter:** @mobrium (13 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/mobrium/ (19 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 89% Mid-Market, 11% Small-Business


#### What Are Mobrium's Pros and Cons?

**Pros:**

- Customer Support (6 reviews)
- Ease of Use (4 reviews)
- Easy Implementation (4 reviews)
- User Interface (3 reviews)
- Convenience (2 reviews)



### What Do G2 Reviewers Say About Mobrium?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **excellent customer support** of Mobrium, enhancing usability and integration for better company performance.
- Users appreciate the **user-friendly interface** of Mobrium, making it easy to understand and implement for their needs.
- Users praise Mobrium for its **easy implementation** and supportive customer service, enhancing employee engagement efforts seamlessly.
- Users highlight the **user-friendly interface** of Mobrium, which enhances usability and ease of implementation.
- Users value the **user-friendly platform** of Mobrium, which streamlines administrative tasks and enhances productivity.


#### What Are Recent G2 Reviews of Mobrium?

**"[Mobrium Sets the Gold Standard for Employee Engagement](https://www.g2.com/survey_responses/mobrium-review-11954832)"**

**Rating:** 5.0/5.0 stars
*— Nicole T.*

[Read full review](https://www.g2.com/survey_responses/mobrium-review-11954832)

---

**"[Effortlessly Captures Customer Feedback](https://www.g2.com/survey_responses/mobrium-review-12714496)"**

**Rating:** 5.0/5.0 stars
*— Zac C.*

[Read full review](https://www.g2.com/survey_responses/mobrium-review-12714496)

---



### 20. [Repuso](https://www.g2.com/products/repuso/reviews)
Collect social proof reviews, showcase on your website. Get started with Repuso for free!


**Average Rating:** 4.2/5.0
**Total Reviews:** 9
**How Do G2 Users Rate Repuso?**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.3/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.8/10 (Category avg: 8.3/10)

**Who Is the Company Behind Repuso?**

- **Seller:** [Repuso](https://www.g2.com/sellers/repuso)
- **Year Founded:** 2015
- **HQ Location:** Tel Aviv, IL
- **Twitter:** @getrepuso (293 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/repuso/ (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 70% Small-Business, 30% Mid-Market



#### What Are Recent G2 Reviews of Repuso?

**"[Easy to setup, flat learning curve](https://www.g2.com/survey_responses/repuso-review-8968124)"**

**Rating:** 4.5/5.0 stars
*— Gab K.*

[Read full review](https://www.g2.com/survey_responses/repuso-review-8968124)

---

**"[Great Reputation Management Tool](https://www.g2.com/survey_responses/repuso-review-8970568)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Financial Services*

[Read full review](https://www.g2.com/survey_responses/repuso-review-8970568)

---



### 21. [Rio SEO](https://www.g2.com/products/rio-seo/reviews)
Rio SEO is the leader in local marketing for enterprise brands, powering the Local Experience (LX) Platform – a comprehensive, seamlessly integrated suite of turnkey local marketing and customer experience (CX) solutions that deliver impactful hyperlocal experiences at scale, across the entire brand presence. The world’s leading multi-location brands – retailers, restaurants, hospitality, financial services, healthcare, and more – rely on Rio SEO’s proven technology and local marketing expertise to drive visibility and motivated, measurable traffic online and to physical locations. Rio SEO is a PG Forsta company.


**Average Rating:** 4.6/5.0
**Total Reviews:** 26
**How Do G2 Users Rate Rio SEO?**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.3/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 6.9/10 (Category avg: 8.3/10)

**Who Is the Company Behind Rio SEO?**

- **Seller:** [Rio SEO](https://www.g2.com/sellers/rio-seo)
- **Year Founded:** 2006
- **HQ Location:** San Diego, California
- **Twitter:** @rio_seo (3,204 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2716193/ (68 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Marketing and Advertising
- **Company Size:** 58% Enterprise, 23% Mid-Market


#### What Are Rio SEO's Pros and Cons?

**Pros:**

- Customer Support (8 reviews)
- Helpful (6 reviews)
- Client Interaction (5 reviews)
- Customer Interaction (5 reviews)
- Ease of Use (5 reviews)

**Cons:**

- Complex Features (2 reviews)
- Complex Interface (2 reviews)
- Difficult Usability (2 reviews)
- Improvement Needed (2 reviews)
- Limitations (2 reviews)


### What Do G2 Reviewers Say About Rio SEO?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **exceptional customer support** of Rio SEO for its responsiveness and efficiency in resolving issues.
- Users value the **exceptional customer service** at Rio SEO, appreciating their responsiveness and customized support.
- Users value the **personalized and responsive client interaction** with Rio SEO, enhancing their overall experience and support.
- Users value the **exceptional customer interaction** of Rio SEO, highlighting their responsiveness and personalized support.
- Users praise Rio SEO for its **ease of use** , enabling effortless updates and seamless integration with various platforms.

**Cons:**

- Users find Rio SEO has **complex features** that may be difficult to navigate, impacting overall usability.
- Users find the **complex interface** of Rio SEO can hinder their experience and make feature navigation challenging.
- Users find the **difficult usability** of Rio SEO frustrating, as locating specific features can be time-consuming.
- Users note that RIO SEO requires **improvement for user-friendliness and enhanced reporting capabilities** to better meet their needs.
- Users find the **user interface lacking** , as it could be more intuitive and easier to navigate.

#### What Are Recent G2 Reviews of Rio SEO?

**"[Robust for Multi-Location Businesses, Needs Better Training Resources](https://www.g2.com/survey_responses/rio-seo-review-12753870)"**

**Rating:** 4.0/5.0 stars
*— Stefan T.*

[Read full review](https://www.g2.com/survey_responses/rio-seo-review-12753870)

---

**"[Our Integral Partner for Local Marketing Success](https://www.g2.com/survey_responses/rio-seo-review-10535457)"**

**Rating:** 5.0/5.0 stars
*— Teck W.*

[Read full review](https://www.g2.com/survey_responses/rio-seo-review-10535457)

---


#### What Are G2 Users Discussing About Rio SEO?

- [What is Rio SEO used for?](https://www.g2.com/discussions/what-is-rio-seo-used-for)

### 22. [GuestTouch](https://www.g2.com/products/guesttouch/reviews)
GuestTouch Platform enables hotels to slash staff workload, turn angry guests into 5-star reviewers, automate revenue-driving conversations, and boost profits through our reputation, messaging and email platforms. GuestTouch Platform: Products that work seamlessly together - use individually or as a complete solution based on your goals. GuestTouch Reviews & Feedback Platform You know when managing guest feedback feels like juggling chaos - scattered reviews across platforms, delayed responses, and no clear insights to improve? GuestTouch is the proactive reputation platform that lets you track, respond, analyze and gather reviews and guest feedback all in one place. Create custom feedback your way - star ratings, NPS scores, custom questions, and more - all powered by guestAI! GuestTouch Messaging Platform Drive efficiencies and uncover more profits through meaningful conversations. GuestTouch is the versatile messaging platform for your team that adapts to your specific needs - send and automate messages the way you want across different stages of the guest journey such as booking, pre-arrival, check-in, check-out, and more via SMS, WhatsApp etc, based on specific guest insights. Guest Email Platform You know when you send generic, one-size-fits-all emails that guests ignore, missing opportunities to drive right engagement due to lack of versatility? GuestTouch solves this with personalized automated email sequences that you design to match your brand - from custom HTML templates to drag-and-drop editors - and automatically adapt to the guest journey based on guest behavior, booking type, and preferences.


**Average Rating:** 4.9/5.0
**Total Reviews:** 13
**How Do G2 Users Rate GuestTouch?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.9/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.2/10 (Category avg: 8.3/10)

**Who Is the Company Behind GuestTouch?**

- **Seller:** [GuestTouch](https://www.g2.com/sellers/guesttouch)
- **Year Founded:** 2016
- **HQ Location:** San Francisco, US
- **Twitter:** @guesttouch (23 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/guesttouch/ (8 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospitality
- **Company Size:** 92% Small-Business, 8% Mid-Market



#### What Are Recent G2 Reviews of GuestTouch?

**"[Really good! Very attentive team](https://www.g2.com/survey_responses/guesttouch-review-8463596)"**

**Rating:** 4.0/5.0 stars
*— Gianrene P.*

[Read full review](https://www.g2.com/survey_responses/guesttouch-review-8463596)

---

**"[Easy to use Guest Messaging and Review Management Platform](https://www.g2.com/survey_responses/guesttouch-review-7953608)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Hospitality*

[Read full review](https://www.g2.com/survey_responses/guesttouch-review-7953608)

---



### 23. [LocalClarity](https://www.g2.com/products/localclarity/reviews)
LocalClarity creates value for multi-location businesses and agencies, providing an AI-powered suite of tools to improve local search & map discovery, build relationships through direct customer engagement (reviews, recommendations, Q&A, and posts), and discover insights across locations to build competitive advantages. Reputations Matter. Take Control.


**Average Rating:** 5.0/5.0
**Total Reviews:** 8
**How Do G2 Users Rate LocalClarity?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.4/10 (Category avg: 8.3/10)

**Who Is the Company Behind LocalClarity?**

- **Seller:** [LocalClarity](https://www.g2.com/sellers/localclarity)
- **Year Founded:** 2017
- **HQ Location:** Chicago, US
- **Twitter:** @localClarity (1,074 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/localclarity/ (6 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 40% Mid-Market, 40% Small-Business


#### What Are LocalClarity's Pros and Cons?

**Pros:**

- Customer Support (3 reviews)
- Ease of Use (3 reviews)
- Easy Integrations (3 reviews)
- Centralized Management (2 reviews)
- Easy Setup (2 reviews)



### What Do G2 Reviewers Say About LocalClarity?
*AI-generated summary from verified user reviews*

**Pros:**

- Users commend the **top-notch customer support** of LocalClarity, ensuring prompt and professional assistance for all inquiries.
- Users find LocalClarity's **ease of use** invaluable for managing online reputation across multiple platforms effortlessly.
- Users love the **easy integrations** with multiple platforms, making reputation management seamless and efficient for businesses.
- Users value the **centralized management** of LocalClarity, facilitating seamless integration and real-time guest engagement across platforms.
- Users love the **easy setup** of LocalClarity, facilitating seamless integration and efficient management of online reputation.


#### What Are Recent G2 Reviews of LocalClarity?

**"[Local Clarity Rocks!](https://www.g2.com/survey_responses/localclarity-review-10911137)"**

**Rating:** 5.0/5.0 stars
*— Patrick B.*

[Read full review](https://www.g2.com/survey_responses/localclarity-review-10911137)

---

**"[Awesome quality/price](https://www.g2.com/survey_responses/localclarity-review-10705455)"**

**Rating:** 5.0/5.0 stars
*— Tiago S.*

[Read full review](https://www.g2.com/survey_responses/localclarity-review-10705455)

---


#### What Are G2 Users Discussing About LocalClarity?

- [What is LocalClarity used for?](https://www.g2.com/discussions/what-is-localclarity-used-for)

### 24. [Dilypse](https://www.g2.com/products/dilypse/reviews)
Maximize Your Online Presence with Local Search Optimization Enhance your business visibility in relevant local searches by fully optimizing your listings. Improve your digital reputation to garner more reviews and secure higher ratings, effectively boosting your local visibility. Our entire platform is available as a white-label solution, perfect for digital marketing agencies looking to offer new services and increased performance to their clients. - \*\*Local Listings\*\* : Gain access to the most powerful publisher network. Our platform connects you to the largest network globally. - \*\*Reputation Management\*\* : Centralize all reviews from Google and Facebook on one platform. For multi-location businesses, it automatically aggregates all reviews from different locations. Utilize our AI module to easily respond to any review. - \*\*Campaign Management\*\* : Effortlessly send bulk review requests to your clients and filter those who can leave positive reviews with just a few clicks (via SMS, Email, and NFC Cards). Receive real-time feedback and engage with your clients. Track the performance and conversion rates of all your campaigns. - \*\*Analytics\*\* : Access real-time analytics to measure the impact on your local visibility and online reputation.


**Average Rating:** 4.8/5.0
**Total Reviews:** 10
**How Do G2 Users Rate Dilypse?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 5.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 5.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 3.3/10 (Category avg: 8.3/10)

**Who Is the Company Behind Dilypse?**

- **Seller:** [Dilypse](https://www.g2.com/sellers/dilypse)
- **Year Founded:** 2020
- **HQ Location:** Montreal, CA
- **LinkedIn® Page:** https://linkedin.com/company/dilypse (12 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Marketing and Advertising
- **Company Size:** 60% Small-Business, 40% Mid-Market


#### What Are Dilypse's Pros and Cons?

**Pros:**

- Affordable (1 reviews)
- Business Enhancement (1 reviews)
- Centralized Reviews (1 reviews)
- Customizability (1 reviews)
- Data Analytics (1 reviews)

**Cons:**

- Limited Customization (2 reviews)
- Limited Features (2 reviews)
- Missing Features (2 reviews)
- Access Limitations (1 reviews)
- Difficult Setup (1 reviews)


### What Do G2 Reviewers Say About Dilypse?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value Dilypse for its **affordability** , enabling access to powerful tools without stretching budget constraints.
- Users value how Dilypse helps with **personal development tracking** , boosting productivity and generating new leads through marketing.
- Users appreciate the **centralized review system** of Dilypse, enhancing team collaboration and data accessibility.
- Users find Dilypse's **customizability** fantastic, enhancing their ability to manage and visualize complex datasets efficiently.
- Users commend the **intuitive exploration of complex datasets** in Dilypse, enhancing data-driven decision-making without extensive technical skills.

**Cons:**

- Users find **limited customization** in Dilypse, affecting their ability to fully adapt the product to their needs.
- Users find the **limited features** of Dilypse challenging, especially regarding onboarding, integrations, and offline availability.
- Users find the **missing features** in Dilypse, such as limited integrations and lack of offline access, frustrating.
- Users find the **access limitations** of Dilypse frustrating, especially regarding onboarding and integration options for new users.
- Users find the **difficult setup** of Dilypse challenging, requiring time and effort to navigate initial onboarding and features.

#### What Are Recent G2 Reviews of Dilypse?

**"[Great tool for managing multi-establishements businesses](https://www.g2.com/survey_responses/dilypse-review-10013828)"**

**Rating:** 5.0/5.0 stars
*— William  T.*

[Read full review](https://www.g2.com/survey_responses/dilypse-review-10013828)

---

**"[A reliable and efficient tool for operational analytics and decision support](https://www.g2.com/survey_responses/dilypse-review-11169145)"**

**Rating:** 4.0/5.0 stars
*— Kranthi G.*

[Read full review](https://www.g2.com/survey_responses/dilypse-review-11169145)

---



### 25. [reviewflowz](https://www.g2.com/products/reviewflowz/reviews)
Reviewflowz helps modern companies around the world collect, monitor, manage, and share customer reviews. Track new reviews on any platform, set up smart notifications. Create and share your own reports to surface insights and share the right data with the right teams, at the right time. Search, tag, access, and export all your reviews, connect to chat GPT or Claude for deeper analysis, or leverage built-in topic extraction and sentiment analysis.


**Average Rating:** 5.0/5.0
**Total Reviews:** 9
**How Do G2 Users Rate reviewflowz?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.4/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 7.5/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.0/10 (Category avg: 8.3/10)

**Who Is the Company Behind reviewflowz?**

- **Seller:** [reviewflowz](https://www.g2.com/sellers/reviewflowz)
- **Year Founded:** 2021
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** https://www.linkedin.com/company/74474533 (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Computer Software
- **Company Size:** 56% Mid-Market, 22% Enterprise


#### What Are reviewflowz's Pros and Cons?

**Pros:**

- Customer Support (3 reviews)
- Easy Integrations (2 reviews)
- Easy Setup (2 reviews)
- Helpful (2 reviews)
- Integrations (2 reviews)

**Cons:**

- Difficult Learning (1 reviews)
- Expensive (1 reviews)
- Insufficient Data (1 reviews)
- Limited Features (1 reviews)
- Missing Features (1 reviews)


### What Do G2 Reviewers Say About reviewflowz?
*AI-generated summary from verified user reviews*

**Pros:**

- Users commend the **responsive customer support** of Reviewflowz, highlighting quick assistance from the CEO for optimal usage.
- Users love the **easy Slack integration** that enhances team communication and streamlines review management effortlessly.
- Users find the **easy setup** of Reviewflowz to be a seamless transition, enhancing overall efficiency and usability.
- Users find Reviewflowz's **real-time monitoring and automation features** essential for effective review management and collaboration.
- Users love the **seamless Slack integration** , enhancing review engagement and streamlining team communication effectively.

**Cons:**

- Users find the learning curve **difficult** , suggesting that tutorials would enhance understanding and ease of use.
- Users find ReviewFlowz to be **expensive** due to separate charges for each review profile across multiple locations.
- Users find the **insufficient data** in reviewflowz limits their ability to effectively compare companies and gather insights.
- Users find the **tools for comparing companies somewhat limited** , complicating the information-gathering process.
- Users note the lack of **direct reply feature** for Glassdoor reviews via Slack, wishing for enhanced communication.

#### What Are Recent G2 Reviews of reviewflowz?

**"[Streamlined Review Management with Effortless Slack Integration](https://www.g2.com/survey_responses/reviewflowz-review-12015032)"**

**Rating:** 5.0/5.0 stars
*— Mackenzie S.*

[Read full review](https://www.g2.com/survey_responses/reviewflowz-review-12015032)

---

**"[Essential Tool for Deep Customer Insights](https://www.g2.com/survey_responses/reviewflowz-review-11991365)"**

**Rating:** 5.0/5.0 stars
*— Cristobal G.*

[Read full review](https://www.g2.com/survey_responses/reviewflowz-review-11991365)

---




## What Is Online Reputation Management Software?

[Marketing Software](https://www.g2.com/categories/marketing)

## What Software Categories Are Similar to Online Reputation Management Software?

- [Local SEO Software](https://www.g2.com/categories/local-seo)
- [Local Listing Management Software](https://www.g2.com/categories/local-listing-management)
- [Multi-Location Marketing Platforms](https://www.g2.com/categories/multi-location-marketing-platforms)


---

## How Do You Choose the Right Online Reputation Management Software?

### What You Should Know About Online Reputation Management Software

### What is Online Reputation Management Software?

Online reputation management software, also known as review management software, is designed to help businesses monitor their online reviews across many review platforms. These solutions help companies identify and respond to negative reviews, promote positive customer experiences, and solicit new reviews from their customer base. Most products also contain functionality for monitoring brand mentions across social media channels.

In addition to aggregating reviews, online reputation management platforms interpret and analyze review data to provide an overall picture of a brand’s reputation. These tools use sentiment analysis to determine positive, negative, or neutral emotion, enabling users to quickly discover unsatisfied customers and remedy the situation if necessary. Businesses also use online reputation management software to capture positive customer experiences and leverage them as social proof.

#### What Types of Online Reputation Management Software Exist?

Online reputation management software can take a proactive or reactive approach to customer reviews. Reactive platforms exclusively provide review monitoring tools to either identify positive reviews or send alerts in case of negative reviews. Proactive products, on the other hand, provide tools such as review request forms, surveys, SMS marketing, and other mechanisms for review generation. Depending on a company’s strategies for review generation and customer experience, certain proactive, reactive, and hybrid response products can provide great overall benefit.

### What are the Common Features of Online Reputation Management Software?

Online reputation management platforms offer a range of features that enable businesses to gather, monitor, analyze, and distribute customer reviews.

**Customer feedback:** Online reputation management products are designed to scrape reviews from a variety of review platforms and store them as historical records. This allows users to view all their online reviews from one centralized platform, rather than manually checking individual review sites. In addition to collecting reviews, online reputation management tools use feedback data to help businesses analyze their brand reputation, customer sentiment, and customer demographics.

**Review generation:** Most online reputation management platforms provide one or more methods for generating new customer reviews. Common tools for review generation include web forms and invitations to fill out surveys via email, SMS, or messaging platforms. As a result, many products integrate with or offer features from other popular software solutions, such as [email marketing software](https://www.g2.com/categories/email-marketing), [live chat software](https://www.g2.com/categories/live-chat), and [SMS marketing software](https://www.g2.com/categories/sms-marketing).

[**Competitive intelligence**](https://www.g2.com/categories/online-reputation-management/f/competitive-intelligence) **:** Companies may wish to benchmark their reputation performance against their competitors’ to see how they stack up. Online reputation management platforms offer competitive intelligence features that enable users to monitor their competitors’ reputations and customer sentiment in real time. Competitive intelligence data can help a business identify gaps in their competitors’ offerings and leverage this knowledge to improve their products or marketing strategies.

**Sentiment analysis:** Many online reputation management products incorporate [natural language processing (NLP) software](https://www.g2.com/categories/natural-language-processing-nlp) algorithms to analyze the text of a review or social media message and assign it a positive, negative, or neutral sentiment. Sentiment analysis gives users greater visibility into how customers are feeling and makes it easier to identify the most common issues or frustrations customers are raising.

**Social media marketing:** In online reputation management platforms, [social media marketing tools](https://www.g2.com/categories/social-media-marketing) help businesses engage in social listening and respond to customers on social networks. As a growing number of consumers share their experiences online, businesses need to be aware of what customers are saying about them on social media. These tools enable companies to respond quickly to customer complaints as well as promote positive customer experiences.

Other Features of Online Reputation Management Software: [Digital Media Monitoring Capabilities](https://www.g2.com/categories/online-reputation-management/f/digital-media-monitoring), [Employee Performance Capabilities](https://www.g2.com/categories/online-reputation-management/f/employee-performance), [Revenue Reporting Capabilities](https://www.g2.com/categories/online-reputation-management/f/revenue-reporting), [Social Media Management Capabilities](https://www.g2.com/categories/online-reputation-management/f/social-media-management), [Team Workflow Capabilities](https://www.g2.com/categories/online-reputation-management/f/team-workflow)

### What are the Benefits of Online Reputation Management Software?

Online reputation management software can be beneficial across many different areas of business. While the main function of online reputation management platforms is to gather and interpret customer reviews, these products also provide capabilities for turning bad reviews into positive customer experiences, generating new reviews, and improving a company’s website ranking on search engines.

**Review management:** Most online reputation management software comes with tools for users to monitor keywords and brand mentions. Different alerts can be automated to signify positive and negative reviews as well as customer inquiries. Since it’s nearly impossible to delete or hide reviews, online reputation management products allow teams to identify users who expressed negative experiences. Instead of reporting the review or complaining to the reviewer days, weeks, or months later, companies can quickly ask about the problems and remedy the issues. If a business can fix or alleviate the complaint, customers are more likely to recommend a product or edit their review. Additionally, when businesses respond publicly to negative reviews, it demonstrates to potential customers that the company cares about providing a positive experience.

**Review automation:** It can be difficult for businesses to gather positive, verified feedback from real customers, but online reputation management software makes the process easier with capabilities for collecting reviews from a business’ customer base. These products come equipped with customizable surveys and forms that can be sent to customers, usually via email or SMS. Advanced solutions offer workflows to automate review generation. For example, a review request may be sent to a customer after they make a purchase or finish a conversation with customer support. Most products will enable businesses to collect customer reviews for a variety of review sites, social media platforms, and search engines, although some may focus on only one channel.

**Reputation monitoring:** With so many channels available for consumers to share their experiences with a product or business, it can be difficult for companies to gain an overall view of their brand’s reputation. Online reputation management platforms monitor multiple outlets where consumers may be leaving feedback about a business, so marketers and business owners don’t have to worry about tracking a dozen different review sites, directories, and social media channels. Review management software allows them to see all their brand’s reviews and ratings from a single dashboard. These solutions also enable businesses to view historical performance, which can be useful for understanding how a brand’s reputation has changed over time.

**Search engine optimization (SEO):** Online reputation management software can help businesses improve their website’s ranking on search engines. In local searches, search engine algorithms favor businesses with more reviews and higher ratings. Testimonials and customer reviews are also a great source of user-generated content, which businesses can post on social media as part of their SEO strategy.

### Who Uses Online Reputation Management Software?

Online reputation management software provides numerous benefits and features for both internal and customer-facing teams.

**Customer service:** Customer service teams use online reputation management software to monitor review sites for new customer feedback. Users can be alerted when a negative review is posted, so customer service reps can respond immediately. If a rep can resolve the complaint, the customer may feel inclined to edit their review and give the business a more favorable rating.

**Marketing teams:** Marketers use online reputation management platforms to source marketing materials. Positive customer reviews and testimonials are a valuable form of social proof and can be leveraged in digital advertising, social media marketing, and other promotions. Online reputation management products also provide important customer demographic data, which marketers can use to assess their marketing campaigns and create targeted campaigns that align with the customers’ demographics.

**Product managers:** While product managers may not interact with online reputation management software directly, they can greatly benefit from the data the platforms provide. If many customers write reviews complaining about the same product feature, online reputation management solutions can capture their feedback and identify the product feature as a common issue for customers. This information can help product managers understand pain points within their product and make improvements for future versions.

#### Software Related to Online Reputation Management Software

Related solutions that can be used together with online reputation management software include:

[Social media monitoring software](https://www.g2.com/categories/social-media-monitoring) **:** Some online reputation management platforms offer features of social media monitoring software. These tools help companies listen for a specific brand or keyword mentions across social media channels like Twitter, Facebook, and Instagram. Businesses use social media monitoring software to analyze customer sentiment, respond to positive or negative mentions, identify social trends, track competitors, and discover influencers.

[Enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management) **:** While online reputation management software collects a business’s reviews from external sources, enterprise feedback management (EFM) allows businesses to gather and store customer feedback internally. Companies use EFM applications to build surveys, solicit feedback, and calculate net promoter scores (NPS). The data collected through enterprise feedback management platforms can be distributed and leveraged throughout many different departments in an organization.

[Product reviews software](https://www.g2.com/categories/product-reviews) **:** E-commerce businesses use product reviews software to host reviews of products on their websites. These reviews help brands measure customer satisfaction, identify unhappy customers, and improve their products and customer experience. Though there is little overlap, some product review solutions also provide features of online reputation management software.

[Local listing management software](https://www.g2.com/categories/local-listing-management) **:** Online reputation is an important consideration for local businesses, which often rely on word of mouth, reviews, and online visibility to improve their foot traffic and sales. As a result, many online reputation management products contain features of local listing management. These solutions allow businesses to manage and update their online listings across directories, apps, and websites, ensuring a positive customer experience and improving local SEO.

### Challenges with Online Reputation Management Software

Depending on a business’ specific requirements and capabilities, adopting an online reputation management software can pose a few challenges.

**Compliance requirements:** Some industries must comply with certain standards to protect sensitive data or consumer privacy. For example, businesses in the healthcare industry must ensure their patients’ data remains confidential by working with software vendors that comply with HIPAA. If this is the case for a business, they must seek out vendors that promote compliance and ask about their privacy and security safeguards.

**Responding to negative feedback:** Not all reviews are going to be positive. Some customers are simply looking for a place to vent their frustrations, while others have genuine concerns or constructive feedback. It’s important to always respond to negative reviews—users must not ignore, delete, or hide negative reviews, as this can further erode the customers’ trust. Before implementing an online reputation management solution, businesses must establish the dos and don’ts of responding to reviews and make sure their team understands these guidelines. There are many resources online that advise on how to respond to negative reviews.

**Siloed information:** Online reputation management tools should be adopted by all stakeholders for a business to realize the product’s full potential. Ownership of the software may lie with only one department, but customer service and marketing teams should both be involved in the process of review management. By working together, marketing and customer service teams can respond effectively to negative feedback, resolve issues, and promote brand advocacy through positive reviews. Product managers should be looped in as necessary when customers make suggestions for new features or mention a bug. 

### How to Buy Online Reputation Management Software

#### Requirements Gathering (RFI/RFP) for Online Reputation Management Software

Whether a company is purchasing an online reputation management solution for the first time or looking to replace their current system, G2.com can assist buyers with the selection process.

Generally, the most important considerations for this type of software are the feature set, pricing, integrations, and customer support. Businesses should create a list of requirements based on their desired outcomes for the product, for example:

- Does the company want to prioritize review generation or is reputation monitoring the primary objective?
- If review automation is necessary, then the considered tools must integrate well with the current technology stack of a company.
- Some software vendors provide 24/7 support or even a managed service to help their customers respond to reviews. If a business requires this type of service, they can ask vendors about the level of support they offer.

#### Compare Online Reputation Management Software Products

**Create a long list**

Using their unique list of requirements, buyers should create a long list of potentially viable online reputation management products. They can consult online review sites like G2.com to find out which solutions are the most popular or have the highest satisfaction ratings. Take this opportunity to learn how the vendor manages their online reputation.

**Create a short list**

After creating a long list, buyers should narrow down their selections by eliminating the products that won’t meet their business needs. Pricing, integrations, compliance, and support may be factors that contribute to a product’s suitability. 

**Conduct demos**

All products on the buyer’s shortlist should be vetted by conducting demos. This is an opportunity to find out how a product works firsthand, so buyers must come prepared with questions guided by the requirements gathering conducted at the beginning of the selection process. If the product will be used by multiple teams within the company -- for example, marketing and customer service -- they can ask the vendor to walk through the product’s features for each persona. 

#### Selection of Online Reputation Management Software

**Choose a selection team**

The organization should involve any relevant personas as early as possible in the selection process. With review management software, it will be necessary to consult both managers and individual contributors in marketing and customer service departments, as they will likely be the heaviest users of the platform. The selection team should also consist of a project manager to coordinate efforts and ensure the process runs smoothly. 

**Negotiation**

Before signing a contract, it is imperative to open up a conversation about pricing and contract length. While a few vendors may not budge on pricing, most will offer flexible pricing plans based on the exact features the business needs or the length of the contract.

**Final decision**

To conclude the selection process, and before going all in, it is suggested to run a pilot program with a small group of users. If the platform meets all the requirements and is well received, the buyer can be confident in rolling out the platform to the rest of the company. If not, it might be time to try another product from the short list.

### Online Reputation Management Software Trends

**Social media**

While only a small percentage of customers will take the initiative to write a review for a business without being asked, many more are likely to mention a brand, product, or service on social media. As a result, businesses need to invest in social listening if they are serious about managing their online reputation. Many online reputation management products provide enhanced social media monitoring features that enable users to track brand mentions, engage with customers, search and filter discussions, and identify trending topics. These tools can even help businesses engage in [social customer service](https://www.g2.com/categories/social-customer-service).

**Natural language processing**

It is increasingly common for reputation management tools to have built-in [natural language understanding (NLU)](https://www.g2.com/categories/natural-language-understanding-nlu) capabilities to assist with keyword tagging, topic clustering, and sentiment analysis. These features make it possible not only for businesses to monitor their reviews, but to make data-driven decisions based on emerging trends and customer sentiment. For products that leverage artificial intelligence to consolidate and analyze customer feedback from other channels and not just review sites, buyers can browse G2’s category for [feedback analytics software](https://www.g2.com/categories/feedback-analytics).

### FAQs for Online Reputation Management Software

### Most Popular FAQs

#### Which Online Reputation Management Software has the best reviews?

Across verified buyer reviews on G2, a handful of platforms consistently receive the highest scores for overall satisfaction, recommendation rates, and support quality. Here are the top-rated options:

- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) — A streamlined review generation tool that automates customer outreach to build a stronger, more consistent review profile across platforms.
- [Okendo](https://www.g2.com/products/okendo/reviews) — A customer marketing platform that helps brands collect and showcase reviews, ratings, and user-generated content to drive trust and conversion.
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — An all-in-one experience platform that centralizes reviews, messaging, and customer feedback to help businesses manage and improve their online reputation at scale.

#### What is the top software for managing online business reputation?

The most widely adopted platforms for managing online business reputation combine review monitoring, listing management, and customer feedback tools in a unified workflow. Top options used by businesses across industries include:

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — A comprehensive reputation and customer experience platform that consolidates reviews across 200+ sites, enabling businesses to respond, analyze, and improve in one place.
- [SOCi](https://www.g2.com/products/soci/reviews) — A social and reputation management platform built for multi-location brands, helping teams monitor local reviews and maintain brand consistency at scale.
- [Yext](https://www.g2.com/products/yext/reviews) — A digital presence platform that manages business listings, reviews, and search visibility across hundreds of directories and search engines simultaneously.
- [Reputation](https://www.g2.com/products/reputation/reviews) — An enterprise reputation management solution that aggregates customer feedback, competitive benchmarking, and location-level performance into actionable insights.

#### What is the best app for company reputation management?

The best apps for company reputation management offer real-time alerts, multi-platform monitoring, and tools to engage with customers quickly from anywhere. Leading picks based on verified reviews include:

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — Provides a mobile-accessible, centralized dashboard for monitoring and responding to reviews and messages across the web, ideal for businesses managing their reputation on the go.
- [SOCi](https://www.g2.com/products/soci/reviews) — Delivers reputation management at scale for franchises and multi-location businesses, with tools to localize content and respond to reviews from a single platform.
- [G2 Marketing Solutions](https://www.g2.com/products/g2-marketing-solutions/reviews) — Helps software companies leverage G2 review data and buyer intent signals to build credibility and amplify their reputation within high-intent buying audiences.

#### What are the most popular community management tools for online platforms?

Popular community management tools in the online reputation space focus on monitoring brand sentiment, engaging customers across digital touchpoints, and centralizing multi-channel conversations. Widely reviewed solutions include:

- [SOCi](https://www.g2.com/products/soci/reviews) — Enables community managers at multi-location brands to engage with local audiences via reviews, social posts, and Q&A from one unified platform.
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — Combines review management with webchat, messaging, and survey tools, making it a strong fit for businesses looking to centralize community engagement.
- [YouScan](https://www.g2.com/products/youscan/reviews) — A social listening and visual intelligence platform that monitors brand mentions, consumer sentiment, and community trends across social media and the broader web.

#### How do you manage your online reputation?

Managing your online reputation effectively involves monitoring what's being said about your brand, responding to reviews in a timely manner, generating new reviews consistently, and resolving customer concerns before they escalate. A strong reputation management strategy typically includes four core pillars: proactive review generation, real-time monitoring across platforms, centralized response workflows, and analytics to track sentiment trends over time. Businesses that automate these workflows through dedicated software tend to see faster response times, higher review volumes, and improved customer trust. For a full breakdown of available tools, explore the [Online Reputation Management Software category on G2](https://www.g2.com/categories/online-reputation-management).

### Small Business FAQs

#### What is the most affordable Online Reputation Management Software for SMBs?

For [small and medium-sized businesses](https://www.g2.com/categories/online-reputation-management/small-business), cost-effective reputation tools often offer streamlined feature sets focused on review generation and basic monitoring without the overhead of enterprise pricing. Budget-friendly options with strong SMB user bases include:

- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) — A lightweight, automated review generation tool designed specifically for small businesses that want to grow their review count with minimal manual effort.
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — A reputation marketing platform built for service-based small businesses, automating review requests and referrals to generate more word-of-mouth growth.
- [Liftify](https://www.g2.com/products/liftify/reviews) — A Google review growth service that helps small businesses build a steady stream of customer reviews through a done-for-you, managed outreach model.

#### What is the best Online Reputation Management Software for startups?

Startups need reputation management tools that are fast to implement, intuitive to use, and deliver quick results without requiring a dedicated marketing team. Top-rated platforms among early-stage and growing businesses include:

- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) — Earns a top ease-of-use score among reviewed users, making it one of the simplest tools for startups to launch a review generation program without technical overhead.
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — Offers a scalable all-in-one platform that startups can grow into, covering review management, messaging, and surveys from day one without needing multiple tools.
- [Okendo](https://www.g2.com/products/okendo/reviews) — A customer review platform favored by direct-to-consumer startups for its polished review widgets, UGC capabilities, and seamless e-commerce integrations.

#### Which Online Reputation Management Software is the most user-friendly for startups?

For startups with lean teams, ease of use is often the deciding factor. The best tools require minimal onboarding and deliver value quickly without technical complexity. The most user-friendly options based on verified ease-of-use scores include:

- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) — Achieves the highest ease-of-use rating in the category, with a simple setup that lets small teams automate review collection within minutes of signing up.
- [Okendo](https://www.g2.com/products/okendo/reviews) — Known for its clean interface and intuitive review management dashboard, Okendo is frequently highlighted by users for how easy it is to configure and manage day-to-day.
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — Despite its broad feature set, Birdeye earns strong ease-of-use marks and provides robust onboarding support that helps new teams get up and running quickly.

#### What Online Reputation Management Software do small businesses in service industries use most?

Service-based [small businesses](https://www.g2.com/categories/online-reputation-management/small-business), including healthcare providers, real estate agencies, and consumer service companies—rely on reputation tools that make it easy to request, collect, and respond to reviews at the point of service. Platforms commonly used in these industries include:

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — Widely used by healthcare, dental, and real estate professionals for its automated review request workflows and communication tools built with compliance-sensitive industries in mind.
- [SOCi](https://www.g2.com/products/soci/reviews) — Popular with multi-location service brands in real estate and automotive, where managing local reviews and listings at scale across dozens of storefronts is a daily operational need.
- [Liftify](https://www.g2.com/products/liftify/reviews) — A managed service model that handles the review generation process end-to-end, making it a strong fit for small service businesses that lack dedicated marketing resources.

#### How quickly can a small business get started with Online Reputation Management Software?

Most modern reputation management tools are cloud-based and designed for fast deployment, many [small business](https://www.g2.com/categories/online-reputation-management/small-business) users report going live within a day or less, with platforms like ReputationStacker and NiceJob offering near-instant setup through automated onboarding flows. Tools built specifically for SMBs consistently outperform enterprise-grade platforms in time-to-value, particularly for businesses that don't require deep CRM or POS integrations out of the gate. For those that do need integrations, platforms like [Birdeye](https://www.g2.com/products/birdeye/reviews) and [SOCi](https://www.g2.com/products/soci/reviews) offer pre-built connectors that accelerate deployment without requiring development resources.

### Enterprise FAQs

#### What is the best-rated Online Reputation Management Software for tech enterprises?

Technology companies and software vendors require reputation tools that integrate cleanly with existing tech stacks, support complex workflows, and surface actionable insights across large teams. The highest-rated platforms among [enterprise tech reviewers](https://www.g2.com/categories/online-reputation-management/enterprise) include:

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — Earns its highest satisfaction scores from enterprise users, with strong marks for support quality and a robust API that enables deep integration with CRMs, marketing automation platforms, and vertical-specific systems.
- [G2 Marketing Solutions](https://www.g2.com/products/g2-marketing-solutions/reviews) — Particularly well-suited for B2B software companies, leveraging peer review data and buyer intent signals to build credibility and influence purchase decisions in high-consideration tech buying cycles.
- [Yext](https://www.g2.com/products/yext/reviews) — A digital presence platform used by global tech enterprises to manage listings, reviews, and search visibility at scale, with enterprise-grade governance, analytics, and role-based access controls.

#### What is the most reliable Online Reputation Management Software tool for enterprises?

Reliability for enterprise users means consistent platform uptime, responsive support at scale, and the ability to manage reputation across thousands of locations or product lines without manual intervention. The most consistently reliable platforms based on enterprise reviewer feedback include:

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — Leads enterprise satisfaction metrics with the highest average star rating among platforms with substantial enterprise review volume, backed by strong support responsiveness scores and a dedicated enterprise success team.
- [SOCi](https://www.g2.com/products/soci/reviews) — Trusted by multi-location enterprise brands for its reliable reputation management infrastructure, including automated review response tools and local listing synchronization across hundreds of locations.
- [Reputation](https://www.g2.com/products/reputation/reviews) — An enterprise-grade platform designed for high-volume feedback management, offering competitive benchmarking, operational dashboards, and location-level performance tracking for complex organizations.

#### What is the best-reviewed Online Reputation Management Software for enterprise app integration?

Enterprise buyers prioritize platforms that connect cleanly with their existing marketing, CRM, and operations stack, making native integrations and open APIs a key evaluation criterion during the procurement process. Top-reviewed platforms for enterprise integration depth include:

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — Offers thousands of integrations with CRM, EHR, PMS, and marketing automation platforms, making it the most integration-rich reputation management solution for enterprises with complex, multi-system tech environments.
- [Yext](https://www.g2.com/products/yext/reviews) — Provides deep integrations with enterprise CMSs, data platforms, and search ecosystems, enabling large organizations to maintain consistent, accurate brand information across all digital touchpoints.
- [SOCi](https://www.g2.com/products/soci/reviews) — Integrates with enterprise social, CRM, and paid advertising platforms to give multi-location brands a unified view of reputation and community engagement performance in one consolidated dashboard.

#### Which Online Reputation Management Software offers the best enterprise customer support?

For large organizations, the quality of vendor support, including dedicated account management, onboarding resources, and ongoing strategic guidance is often as important as the software capabilities themselves. Top platforms for enterprise support quality based on reviewer scores include:

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — Consistently earns high marks for support quality from enterprise reviewers, with users frequently citing responsive account management and hands-on onboarding as standout differentiators.
- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) — Achieves a top support quality score across all reviewed users, with customers at every company size praising the attentiveness and responsiveness of its support team.
- [Reputation](https://www.g2.com/products/reputation/reviews) — Provides enterprise-level customer success resources including dedicated implementation support and strategic advisory services for brands managing reputation programs across hundreds of locations.

#### How do enterprises measure ROI from Online Reputation Management Software?

Enterprise teams typically measure return on reputation management investments through a combination of review volume growth, average star rating improvements, response rate benchmarks, and downstream metrics like organic search visibility, conversion rate lift, and customer retention. Platforms like [Reputation](https://www.g2.com/products/reputation/reviews) and [Birdeye](https://www.g2.com/products/birdeye/reviews) offer built-in ROI dashboards and competitive benchmarking reports that help enterprise stakeholders tie reputation performance directly to business outcomes. Reviewers across the [Online Reputation Management category on G2](https://www.g2.com/categories/online-reputation-management) frequently cite improved local search rankings, reduced customer acquisition costs, and increased review-driven conversions as the most measurable benefits of sustained reputation management programs.

**Last updated on April 22, 2026**