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Best Online Reputation Management Software with Employee Performance Capabilities

Benefits of Online Reputation Management Software with Employee Performance capabilities include: Gives visibility into employee performance and each individual's impact on reputation initiatives.
Below are the top-rated Online Reputation Management Software with Employee Performance capabilities, as verified by G2’s Research team. Real users have identified Employee Performance as an important function of Online Reputation Management Software. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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3 Listings in Online Reputation Management Available
(194)4.6 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organi

    Users
    • CEO
    • Social Media Manager
    Industries
    • Information Technology and Services
    • Computer Games
    Market Segment
    • 64% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AppFollow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Centralized Reviews
    3
    Helpful
    2
    Review Management
    2
    AI Integration
    1
    Cons
    Bug Issues
    1
    Error Handling
    1
    Expensive
    1
    Improvements Needed
    1
    Lack of Notifications
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AppFollow features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Customer Feedback
    Average: 8.8
    6.7
    Digital Media Monitoring
    Average: 8.1
    8.6
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AppFollow
    Year Founded
    2015
    HQ Location
    Helsinki
    Twitter
    @AppFollowIO
    2,962 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organi

Users
  • CEO
  • Social Media Manager
Industries
  • Information Technology and Services
  • Computer Games
Market Segment
  • 64% Small-Business
  • 22% Mid-Market
AppFollow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Centralized Reviews
3
Helpful
2
Review Management
2
AI Integration
1
Cons
Bug Issues
1
Error Handling
1
Expensive
1
Improvements Needed
1
Lack of Notifications
1
AppFollow features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Customer Feedback
Average: 8.8
6.7
Digital Media Monitoring
Average: 8.1
8.6
Competitive Intelligence
Average: 8.4
Seller Details
Seller
AppFollow
Year Founded
2015
HQ Location
Helsinki
Twitter
@AppFollowIO
2,962 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automat

    Users
    • Owner
    Industries
    • Construction
    • Consumer Services
    Market Segment
    • 91% Small-Business
    • 9% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Broadly features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.8
    Customer Feedback
    Average: 8.8
    0.0
    No information available
    10.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    Oakland, CA
    Twitter
    @getbroadly
    630 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automat

Users
  • Owner
Industries
  • Construction
  • Consumer Services
Market Segment
  • 91% Small-Business
  • 9% Mid-Market
Broadly features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.8
Customer Feedback
Average: 8.8
0.0
No information available
10.0
Competitive Intelligence
Average: 8.4
Seller Details
Year Founded
2013
HQ Location
Oakland, CA
Twitter
@getbroadly
630 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing thei

    Users
    No information available
    Industries
    • Health, Wellness and Fitness
    • Hospital & Health Care
    Market Segment
    • 48% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Listen360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Feedback
    2
    Helpful
    2
    Client Interaction
    1
    Customer Satisfaction
    1
    Easy Integrations
    1
    Cons
    Complex Usability
    1
    Difficult Setup
    1
    Poor Customer Support
    1
    Poor Interface Design
    1
    Poor Onboarding
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Listen360 features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Customer Feedback
    Average: 8.8
    8.3
    Digital Media Monitoring
    Average: 8.1
    8.3
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Denver, US
    LinkedIn® Page
    www.linkedin.com
    1,752 employees on LinkedIn®
    Ownership
    NASDAQ: EVCM
Product Description
How are these determined?Information
This description is provided by the seller.

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing thei

Users
No information available
Industries
  • Health, Wellness and Fitness
  • Hospital & Health Care
Market Segment
  • 48% Mid-Market
  • 39% Small-Business
Listen360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Feedback
2
Helpful
2
Client Interaction
1
Customer Satisfaction
1
Easy Integrations
1
Cons
Complex Usability
1
Difficult Setup
1
Poor Customer Support
1
Poor Interface Design
1
Poor Onboarding
1
Listen360 features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Customer Feedback
Average: 8.8
8.3
Digital Media Monitoring
Average: 8.1
8.3
Competitive Intelligence
Average: 8.4
Seller Details
Year Founded
2016
HQ Location
Denver, US
LinkedIn® Page
www.linkedin.com
1,752 employees on LinkedIn®
Ownership
NASDAQ: EVCM

Quick Facts: Online Reputation Management Software with Employee Performance Capabilities

Content below is current as of June, 2024
Reviews Summary for Online Reputation Management Software with Employee Performance Features

Reviews Summary: Online Reputation Management Software with Employee Performance Features

Currently there are 3 Online Reputation Management software products with Employee Performance features listed on G2, and together they have generated 212 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.

G2 users review Online Reputation Management software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 3 Online Reputation Management software products that have Employee Performance features based on those criteria:

  • Quality of Support: 9.3/10 average user rating
  • Ease of Use: 9.2/10 average user rating
  • Ease of Setup: 9/10 average user rating

To help you compare and find the best Online Reputation Management software product with the right Employee Performance functionality for your business, we have gathered some additional details and FAQs below.

What Online Reputation Management software products with Employee Performance capabilities are the most liked according to G2 users?

Based on the G2 ratings scale and regardless of review count, these are the highest-rated Online Reputation Management software products with Employee Performance capabilities:

  • AppFollow is rated 4.6-stars with 103 reviews.
  • Broadly is rated 4.7-stars with 73 reviews.
  • Listen360 is rated 4.5-stars with 36 reviews.

Which software products with Employee Performance features are the highest rated on G2?

These are the Online Reputation Management software products offering Employee Performance capabilities and have the highest ratings:

  • Broadly has received 73 reviews and is rated 4.7-stars.
  • AppFollow has received 103 reviews and is rated 4.6-stars.

Review Snippets for Online Reputation Management Software with Employee Performance Features

Below are questions we ask of all Online Reputation Management software users on G2. The answers are specific to the most popular software products that offer Employee Performance capabilities. These user responses provide more insight into the most-reviewed Online Reputation Management software and their Employee Performance features listed on G2.
Questions Responses
Here is what users liked best about Online Reputation Management software with Employee Performance features.
AppFollow: "AppFollow makes it far easier to track what your customers think about your product and leave as reviews in e.g. Apple Store. Also we liked the very personal attitude since our individual requirement were 100% fulfilled (like SSO)."
- Anatoly S., Mid-Market (51-1000 emp.)
Broadly: "Besides the amazing service itself, the Broadly team goes above and beyond to ensure your business gets the important reviews that it needs."
- Zachary M., Vice President of Sales and Business Development at ShopPOSPortal, Small-Business (50 or fewer emp.)
Listen360: "Easy Utility to implement to your daily activities to stay abreast with your base"
- Greg L., National Sales & Service Manager, Enterprise (> 1000 emp.)
Here is what users liked least about Online Reputation Management software with Employee Performance features.
Listen360: "It's very premature software. ."
- Siva D.,
Broadly: "Honestly can not think of a single dislike about Broadly."
- JOSEPH M., Small-Business (50 or fewer emp.)
Listen360: "Listen360 didn't allow me to do anything else with it, that I was aware of anyway besides the sending of emails to members about their experience every so often. The new program we have now to replace Listen360 is WAY more beneficial with more options and ways to grow our business and get the word out."
- Kelli J., Small-Business (50 or fewer emp.)
These are what users recommend to others considering popular Online Reputation Management software products with Employee Performance capabilities.
AppFollow: "Consider integrating with Branch. io and maybe an alert to the user if their app is featured on the app store."
- Sam L., Growth @ Matter 💜 #FeedbackFriday | Digital Nomad 🌎, Small-Business (50 or fewer emp.)
Broadly: "Will help build your business. Has help my business!"
- Brent S., Aggieland Carpet Cleaning CO., Small-Business (50 or fewer emp.)
Listen360: "It is a great measuring tool. What gets measure will only improve."
- Lawrence N., Mid-Market (51-1000 emp.)
These are the problems users said the software was solving and how it is benefitting them.
AppFollow: "We can quickly track users' reviews on our product and answer them helping to solve their issues."
- Anatoly S., Mid-Market (51-1000 emp.)
Broadly: "Not only does the service assist in the efforts to increase an SEO presence but it adds a human element to your business by displaying real-life reviews."
- Zachary M., Vice President of Sales and Business Development at ShopPOSPortal, Small-Business (50 or fewer emp.)
Listen360: "Service related inconsistencies"
- Greg L., National Sales & Service Manager, Enterprise (> 1000 emp.)
Reviews by Industry

Reviews by Industry: Online Reputation Management Marketing Software with Employee Performance Features

Employee Performance features are an important factor when choosing an Online Reputation Management software product. How the software and this feature are used differs from industry to industry, making it a challenge to find the best Online Reputation Management software with the right features for your company. To help professionals with their Online Reputation Management software research, G2 has gathered data sourced from 126 reviews. These reviews come from G2 users working in industries that use Online Reputation Management products on a regular basis and who have the most experience with their Employee Performance functionality.

Industry-Related FAQs About Online Reputation Management Software with Employee Performance Features

What industries have generated the most reviews of Online Reputation Management products with Employee Performance capabilities?

Users from the following industries have written the most Employee Performance feature reviews about Online Reputation Management software:

  • Information Technology and Services
  • Computer Software
  • Consumer Services
Which Online Reputation Management software with Employee Performance features do Information Technology and Services professionals think is best?

Information Technology and Services professionals rate AppFollow (4.6 stars and 103 reviews) the highest.

What do Computer Software professionals think is the best Online Reputation Management software with Employee Performance features?

Computer Software professionals rate AppFollow (4.6 stars and 103 reviews) the highest.

What do Consumer Services professionals think is the best Online Reputation Management software with Employee Performance features?

Consumer Services professionals rate AppFollow (4.6 stars and 103 reviews) and Broadly (4.7 stars and 73 reviews) the highest.

Industry Review Snippets: Online Reputation Management Employee Performance Software

There are 126 reviews from users in the Information Technology and Services, Computer Software, and Consumer Services industries. Below are snippets of what some of these reviews said about those with the highest G2 score ratings and the most reviews.

Reviews by Market Segment

Reviews by Market Segment: Online Reputation Management Software with Employee Performance Features

G2 Online Reputation Management software reviewers come from companies of various sizes. On G2 we break these different market segments into three distinct groups:

These reviews are especially helpful when comparing the Employee Performance features of different Online Reputation Management software products because each business market segment has its own unique experiences and requirements when it comes to specific software features. The segments that make up these Online Reputation Management Employee Performance software reviews are:

  • 71.3% of reviewers are from small businesses.
  • 17.9% of reviewers are from mid-market companies.
  • 10.8% of reviewers work at enterprise companies.

Below you will find FAQs and actual review snippets for Online Reputation Management software products that have Employee Performance features. These reviews are written by real G2 users working in the three market segments above.

Market Segment-Related Online Reputation Management Software with Employee Performance Capabilities FAQs

What are the best Online Reputation Management software products with Employee Performance features according to users from enterprise businesses?

The Online Reputation Management software products enterprise-level professionals rate the highest are AppFollow (4.6 stars).

Which Online Reputation Management software products with Employee Performance features are the best according to mid-market business users?

The Online Reputation Management software products mid-market business users rate the highest are AppFollow (4.6 stars).

What do users in small businesses say are the top Online Reputation Management software products with Employee Performance capabilities?

The Online Reputation Management software products users in small businesses rate the highest are AppFollow (4.6 stars).