Best Online Community Management Software - Page 3
Online community management software creates a digital space to engage, host, and manage an online community. In an online community, members can discuss their thoughts and ideas around shared interests.
Businesses use online community management platforms to create a centralized digital space for productive discussions with their employees or customers and to gain feedback on ideas, products, or services. As a result, companies can address support issues, measure satisfaction, track activity, build stronger relationships with community members, and ultimately gain strategic insights to improve community engagement.
Online community management platforms are used across several industries and departments to support specific business goals for employees and customers. Whether it’s customer support, marketing, or product development, there are many cross-organization benefits from online communities. These tools often integrate with CMS tools to share, store, and manage digital content and help desk software to provide community members with FAQ, Q and A tools, and minor troubleshooting solutions.
Community management software is typically a website-compatible community platform that is easily hosted on a desktop but can also offer a branded mobile app version that is easier for mobile users to engage and stay connected.
To qualify for inclusion in the Online Community Management category, a product must:
Best Online Community Management Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Orbiit is an AI-powered matchmaking SaaS platform powering curated introductions at scale. Organizations can seamlessly invite audiences of choice to opt-into regular, personalized 1:1 or peer group c
- Venture Capital & Private Equity
- 72% Small-Business
- 24% Mid-Market
1,219 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
ToucanTech is a smart, all-in-one software that powers community and membership engagement. Choose a public website or private portal, which combines with a powerful database, email engine and events
- Education Management
- Primary/Secondary Education
- 65% Small-Business
- 35% Mid-Market
304 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Ning is a solution that gives you tools and expertise to engage your own community in a scalable integrated social platform that allows you to build and launch your own social network.
- 60% Small-Business
- 33% Mid-Market
19,514 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Forj helps organizations grow their memberships and revenue by partnering to create a seamless community and learning experience. We provide a single solution for community and learning that is purpos
- Non-Profit Organization Management
- Education Management
- 55% Small-Business
- 30% Mid-Market
- Overview
- User Satisfaction
- Seller Details
The easiest way to create your community forum in the cloud. No coding, software, or servers required. Fully customizable, single sign on, embedded into your website, robust security controls, and mon
- 86% Small-Business
- 14% Mid-Market
2,802 Twitter followers
- Overview
- User Satisfaction
- Seller Details
ProBoards is a tech company that allows consumers to create online communities and forums.
- 73% Small-Business
- 27% Mid-Market
3,377 Twitter followers
- Overview
- User Satisfaction
- Seller Details
TokyWoky builds custom community platforms that help brands gather, engage and activate passionate customers directly on their website. With its gamified white-label platforms, brand marketers can c
- Retail
- 60% Enterprise
- 40% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Brilliant Directories is online directory software for any industry.
- 91% Small-Business
- 9% Mid-Market
6,580 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Returning.AI is an AI-powered community platform that helps you grow, manage, and understand your community.
- 58% Small-Business
- 33% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Rungway is the comms and engagement platform helping companies to embed connected and inclusive cultures. By transforming how employees share advice and engage with management, staff perform at their
- Financial Services
- Investment Management
- 63% Enterprise
- 32% Mid-Market
687 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Tapatalk is an application to allow access to Internet forums on mobile devices
- 77% Small-Business
- 15% Enterprise
7,927 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Lounjee connects the members of your community or the attendees at your events based on their professional goals and interests. It is an all-in-one community platform that gives you all the tools you
- 87% Small-Business
- 7% Enterprise
995 Twitter followers
- Overview
- User Satisfaction
- Seller Details
You get a fully functioning and customizable vBulletin site with all the key admin controls, while vBulletin handles the back-end infrastructure for you.
- 70% Small-Business
- 20% Enterprise
5,795 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Base is a B2B Customer Marketing & Advocacy automation platform that uses AI to enable marketers to streamline engagement, generate customer references, gain insights, capture VoC, and scale advoc
- Computer Software
- Information Technology and Services
- 55% Enterprise
- 36% Mid-Market
392 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Clowder is the #1 mobile engagement solution for communities. As the world continues to shift towards a mobile-first mindset, our solution puts on-hand connectivity and convenience at the forefront of
- 80% Small-Business
- 20% Mid-Market
