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Managed DNS is a service that offers a convenient alternative by allowing businesses to outsource the hosting and administration of their authoritative DNS records. These records essentially map a domain name to its corresponding IP address, ensuring proper website accessibility. This crucial system translates user-friendly domain names (like "www.company.com") into numerical IP addresses (like "192.168.8.51") that computers understand. Whenever you enter a website address in your browser, managed DNS providers perform a quick lookup to find the corresponding IP address, directing you to the intended website.
The following are some core features within the best managed DNS providers that can help users make the most of them:
Managed DNS solutions can be categorized based on their features, pricing models, and target audiences. Consider factors such as the provider's reputation, features, pricing, and customer support when making your decision. These are the types of best managed DNS providers.
The majority of the service providers have a global-level DNS infrastructure. They also have the required expertise to remediate DNS attacks. There are various advantages of availing the services of the best managed DNS services as listed below:
Growing online traffic and increasing demand for speed while loading web pages are key driving factors behind the adoption of managed DNS solutions offerings. The following personas commonly use these best managed DNS services:
Related Managed DNS solutions that can be used together with the best managed DNS services providers include:
While the best managed DNS services offer multiple advantages, they come with their own set of challenges:
Whether a company is looking for its first managed DNS provider or switching to a new one—wherever a business is in its buying process, g2.com can help select the best managed DNS provider.
An organization must first decide on whether they want to outsource the DNS management to a third-party provider or settle for a hybrid approach by complementing their existing DNS infrastructure with the third-party. Depending on the scope of the deployment, it might be helpful to produce an RFI, a one-page list with a few bullet points describing what is needed from the provider to have a successful deployment.
Create a long list
Evaluation of service providers is an important step in the buying process, right from meeting the business requirements to implementation. Long lists are created by removing options that do not serve the organization’s strategy. It is essential to prepare a consistent list of questions to ask potential vendors keeping in mind the following considerations:
Provision of a global network: Contemporary DNS providers should offer capabilities and intelligent DNS solutions that provide greater speed and control with high connectivity. It is imperative to select a vendor that employs several upstream carriers to eliminate the possibilities of downtime because of outages and deal with threats to the network.
Balancing traffic load: It is crucial to check with the potential managed DNS providers on the variety of load balancing solutions they can provide—from simple load balancing to advanced configuration settings for automation of operations.
Application-based traffic control: Enquiring the kinds of traffic routing algorithms and filters offered by the managed DNS provider helps the company deploy tools for customizing the configuration of the DNS system and managing their web traffic efficiently.
Create a short list
From the long list of vendors, buyers should read user reviews, view ratings on the G2 Grid® for the managed DNS providers category, surf through useability ratings, and narrow down the list of vendors in the G2 “My List” down to a handful. With this list, companies can compare the features offered by different vendors and their pricing structures.
Conduct demos
While extensive documentation and tutorials are available on managed DNS providers’ websites, it is beneficial to request the provider for a live demo to have a better understanding of their offering.
Choose a selection team
The team responsible for selecting the managed DNS provider should comprise employees with the right interest, skills, and time to participate in this process. A good starting point is to aim for three to five people who fill the required roles. This can include the primary decision maker, process owner, system owner or staffing subject matter expert, technical lead, and the network and security administrator. The selection team should compare notes, facts, and figures they recorded during the process, such as the availability of advanced capabilities, usability, and security features.
Negotiation
It is vital to have a discussion around pricing and licensing. For example, the provider may be willing to reduce prices for multi-year contracts. They may also be willing to provide a range of services that can be included in the package with a minimal monthly or yearly fee.
Final decision
Investing time and effort to evaluate DNS solutions and find the right fit is important regardless of whether the solution is deployed to enhance security or optimize network performance. Prior to finalizing the provider, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the service provider is well received, the buyer can be confident about their selection. If not, it may be time to reevaluate offerings from other providers.
Researched and written by Anindita Sengupta