ClouDNS Reviews & Product Details

Just about everything.

When I need to create a support ticket, I usually have a reply within a few hours. If it's urgent, they are very quick to respond on the chat. And always usable and helpful answers.

All the features I could ever dream of on their platform. And if you miss something, they're again helpfull by either doing it on their backend or look into creating the function. Review collected by and hosted on G2.com.

haven't found any downsides of using ClouDNS Review collected by and hosted on G2.com.

I have had a great experience onboarding, I had a lot of questions about usage scenarios, and every question was answered. Most live chats took < 1 minute to connect to an agent. Impressive as a lot of companies now dissuade from live chat agents resolving issues and you always end up in a ticket right away. It was nice to speak to someone who knew the product, understood exactly how it works and pointed me toward something I'd missed. Kudos to CloudNS for this. This now serves my customer base and has simplified my hosting of this DNS structure on my platform. It was super easy to set up if you followed all the guides. It also easily integrates into my control panels and non-panel servers. Review collected by and hosted on G2.com.

So far so good! I've just one caveat about automated domain removal, but it was taken as a product suggestion. Review collected by and hosted on G2.com.

The number of features that you get for the price you pay is amazing. The customer support staff go above and beyond to accomodate their customers. Their panel is easy to use and friendly, and integrates with tools such as DNScontrol and ACME/Certbot without issue. If you're moving from another DNS provider, they have a feature that allows you to import from a zonefile or perform an AXFR transfer which comes in very handy when you have quite a few DNS entries in a single zone. Signing up was quite easy to do, just by creating an account and selecting the package that fits my needs and then making payment I was up and running in no time. Everything just works without the need to contact support, which means I rarely have to login to make any changes. Review collected by and hosted on G2.com.

Nothing worthy of noting for dislikes. Quite satisfied with everything offered by CloudNS. Review collected by and hosted on G2.com.

The technical support is excellent; they identified misconfigurations in my DNS settings and assisted me in resolving them.

stability

many diferent payment options

good technical support

ease of use

Highly recommend. Review collected by and hosted on G2.com.

I did not found them.

Actualy don't know what to say here. Review collected by and hosted on G2.com.

Fast support, fair prices, great services. Review collected by and hosted on G2.com.

Somethimes I have issues with the payment via credit cards, but not always. Review collected by and hosted on G2.com.

Has a World-Class Technical Support, very useful. Review collected by and hosted on G2.com.

So far, We are not finding any concern or dislikeness Review collected by and hosted on G2.com.

Their customer support (mostly Ivaylo) who are giving you fast answers and helpful tips Review collected by and hosted on G2.com.

Lack of video presentations, maybe I didn't search enough Review collected by and hosted on G2.com.

I believe that the simplicity of the administration is the best, in addition to the uptime. I have never had unavailability in my DNS nor in the monitoring system. And the price fits perfectly with my company. Review collected by and hosted on G2.com.

Nothing displeases me at the moment, everything is ideal. Review collected by and hosted on G2.com.

- I fell in love with the support team: I filed a ticket on a Sunday and they got back to me < 10min! A solution to my problem was proposed on the following Monday, which was really good, because I had some weird / unusual ideas on how to use their service

- DNSSEC was up and running in minutes Review collected by and hosted on G2.com.

The Web UI works and has all the features one needs, but it seems a bit outdated. Review collected by and hosted on G2.com.

Haven't had any technical issues in the 5+ years I've been a customer and the backend management system works very well. Technical support has always been quick and helpful. Review collected by and hosted on G2.com.

They have older plans that do not get updated with new features, and it's not always easy to have a clear overview between the different older and newer plans. Review collected by and hosted on G2.com.