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Best Enterprise IT Asset Management Software

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall IT Asset Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business IT Asset Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business IT Asset Management category.

In addition to qualifying for inclusion in the IT Asset Management Software category, to qualify for inclusion in the Enterprise Business IT Asset Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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17 Listings in Enterprise IT Asset Management Software Available

(81)4.5 out of 5
12th Easiest To Use in IT Asset Management software
View top Consulting Services for ServiceNow IT Asset Management
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Optimize hardware, software, and cloud costs while reducing risk. Automate workflow action from a native CMDB, the central system of record for IT.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 65% Enterprise
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ServiceNow IT Asset Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Asset Management
    24
    Ease of Use
    14
    Implementation Ease
    13
    Integrations
    12
    Tracking
    12
    Cons
    Expensive
    9
    Learning Curve
    8
    Slow Performance
    6
    Confusion
    4
    Latency Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ServiceNow IT Asset Management features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.8
    9.1
    Quality of Support
    Average: 8.9
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Santa Clara, CA
    Twitter
    @servicenow
    50,962 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,567 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Optimize hardware, software, and cloud costs while reducing risk. Automate workflow action from a native CMDB, the central system of record for IT.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 65% Enterprise
  • 20% Mid-Market
ServiceNow IT Asset Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Asset Management
24
Ease of Use
14
Implementation Ease
13
Integrations
12
Tracking
12
Cons
Expensive
9
Learning Curve
8
Slow Performance
6
Confusion
4
Latency Issues
4
ServiceNow IT Asset Management features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.8
9.1
Quality of Support
Average: 8.9
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.5
Asset Policy Management
Average: 8.3
Seller Details
Company Website
Year Founded
2004
HQ Location
Santa Clara, CA
Twitter
@servicenow
50,962 Twitter followers
LinkedIn® Page
www.linkedin.com
29,567 employees on LinkedIn®
(1,827)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in IT Asset Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 47% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a remote monitoring and management tool that provides detailed information about hardware configuration, software installed, and patch levels, and offers remote access to the file system, registry, services, and command line access for system and Powershell to run individual commands or scripts.
    • Reviewers frequently mention the ease of use, intuitive layout, quick deployment, and the ability to manage multiple clients' computers within one login/screen as some of the positive aspects of NinjaOne.
    • Reviewers mentioned issues with the interface taking time to learn, reports being difficult to configure, limitations on some operating systems, and problems with duplicate devices during deployment as some of the negative aspects of NinjaOne.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,100
    Features
    705
    Automation
    575
    Customer Support
    525
    Remote Access
    521
    Cons
    Missing Features
    536
    Improvement Needed
    278
    Feature Issues
    273
    Limited Features
    247
    Needs Improvement
    244
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NinjaOne features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.8
    9.3
    Quality of Support
    Average: 8.9
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,139 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,319 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 47% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a remote monitoring and management tool that provides detailed information about hardware configuration, software installed, and patch levels, and offers remote access to the file system, registry, services, and command line access for system and Powershell to run individual commands or scripts.
  • Reviewers frequently mention the ease of use, intuitive layout, quick deployment, and the ability to manage multiple clients' computers within one login/screen as some of the positive aspects of NinjaOne.
  • Reviewers mentioned issues with the interface taking time to learn, reports being difficult to configure, limitations on some operating systems, and problems with duplicate devices during deployment as some of the negative aspects of NinjaOne.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,100
Features
705
Automation
575
Customer Support
525
Remote Access
521
Cons
Missing Features
536
Improvement Needed
278
Feature Issues
273
Limited Features
247
Needs Improvement
244
NinjaOne features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.8
9.3
Quality of Support
Average: 8.9
9.5
Has the product been a good partner in doing business?
Average: 9.1
8.7
Asset Policy Management
Average: 8.3
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,139 Twitter followers
LinkedIn® Page
www.linkedin.com
1,319 employees on LinkedIn®

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(219)4.6 out of 5
8th Easiest To Use in IT Asset Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Incident IQ is a workflow management solution built by K-12, exclusively for K-12. Headquartered in Atlanta, GA, Incident IQ is 170+ strong and made up of former educators, K-12 IT technicians, and

    Users
    • Technology Specialist
    Industries
    • Primary/Secondary Education
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Incident IQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Asset Management
    21
    Features
    17
    Integrations
    16
    Customer Support
    15
    Cons
    Limited Features
    12
    Ticketing Issues
    11
    Missing Features
    9
    Limited Customization
    6
    Search Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Incident IQ features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.8
    9.1
    Quality of Support
    Average: 8.9
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Atlanta, Georgia
    Twitter
    @IncidentIQ
    397 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    185 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Incident IQ is a workflow management solution built by K-12, exclusively for K-12. Headquartered in Atlanta, GA, Incident IQ is 170+ strong and made up of former educators, K-12 IT technicians, and

Users
  • Technology Specialist
Industries
  • Primary/Secondary Education
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 39% Enterprise
Incident IQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Asset Management
21
Features
17
Integrations
16
Customer Support
15
Cons
Limited Features
12
Ticketing Issues
11
Missing Features
9
Limited Customization
6
Search Issues
6
Incident IQ features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.8
9.1
Quality of Support
Average: 8.9
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.7
Asset Policy Management
Average: 8.3
Seller Details
Year Founded
2016
HQ Location
Atlanta, Georgia
Twitter
@IncidentIQ
397 Twitter followers
LinkedIn® Page
www.linkedin.com
185 employees on LinkedIn®
(788)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in IT Asset Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Atera is transforming IT management for enterprise IT departments and MSPs with our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation platform, now powered by Acti

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 60% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is an IT management platform that combines remote monitoring, ticket management, and task automation, aiming to simplify IT operations.
    • Users frequently mention the platform's ease of use, cost-effective per-technician pricing model, and its automation features that enhance productivity by reducing manual tasks.
    • Users reported performance issues such as the Atera Agent being slow or crashing, basic SNMP monitoring feature, and concerns over recent price increases.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    447
    Features
    291
    Automation
    223
    Remote Access
    201
    Customer Support
    191
    Cons
    Missing Features
    230
    Limited Features
    155
    Feature Issues
    120
    Improvement Needed
    98
    Expensive
    77
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Atera features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.8
    9.0
    Quality of Support
    Average: 8.9
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,592 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    386 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Atera is transforming IT management for enterprise IT departments and MSPs with our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation platform, now powered by Acti

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 60% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is an IT management platform that combines remote monitoring, ticket management, and task automation, aiming to simplify IT operations.
  • Users frequently mention the platform's ease of use, cost-effective per-technician pricing model, and its automation features that enhance productivity by reducing manual tasks.
  • Users reported performance issues such as the Atera Agent being slow or crashing, basic SNMP monitoring feature, and concerns over recent price increases.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
447
Features
291
Automation
223
Remote Access
201
Customer Support
191
Cons
Missing Features
230
Limited Features
155
Feature Issues
120
Improvement Needed
98
Expensive
77
Atera features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.8
9.0
Quality of Support
Average: 8.9
9.2
Has the product been a good partner in doing business?
Average: 9.1
7.9
Asset Policy Management
Average: 8.3
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,592 Twitter followers
LinkedIn® Page
www.linkedin.com
386 employees on LinkedIn®
(65)4.8 out of 5
7th Easiest To Use in IT Asset Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivan

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 52% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Proactivanet Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Automation
    2
    Customer Support
    2
    Customization
    2
    Communication Efficiency
    1
    Cons
    Limited Customization
    1
    Limited Features
    1
    Limited Functionality
    1
    Mobile App Issues
    1
    Poor Interface Design
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Proactivanet features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.8
    9.5
    Quality of Support
    Average: 8.9
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1998
    HQ Location
    Gijon
    Twitter
    @ProactivaNET
    1,799 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivan

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 52% Mid-Market
  • 34% Enterprise
Proactivanet Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Automation
2
Customer Support
2
Customization
2
Communication Efficiency
1
Cons
Limited Customization
1
Limited Features
1
Limited Functionality
1
Mobile App Issues
1
Poor Interface Design
1
Proactivanet features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.8
9.5
Quality of Support
Average: 8.9
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.0
Asset Policy Management
Average: 8.3
Seller Details
Year Founded
1998
HQ Location
Gijon
Twitter
@ProactivaNET
1,799 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automa

    Users
    No information available
    Industries
    • Information Technology and Services
    • Automotive
    Market Segment
    • 69% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SymphonyAI IT Service Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Asset Management
    4
    Automation
    4
    Configuration Ease
    4
    Efficiency
    4
    Cons
    Complex Setup
    4
    Slow Performance
    4
    Complex Configuration
    3
    Complexity
    3
    Limited Functionality
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SymphonyAI IT Service Management features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.8
    8.5
    Quality of Support
    Average: 8.9
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    7.2
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @SymphonySummit
    490 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,531 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automa

Users
No information available
Industries
  • Information Technology and Services
  • Automotive
Market Segment
  • 69% Enterprise
  • 31% Mid-Market
SymphonyAI IT Service Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Asset Management
4
Automation
4
Configuration Ease
4
Efficiency
4
Cons
Complex Setup
4
Slow Performance
4
Complex Configuration
3
Complexity
3
Limited Functionality
3
SymphonyAI IT Service Management features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.8
8.5
Quality of Support
Average: 8.9
8.7
Has the product been a good partner in doing business?
Average: 9.1
7.2
Asset Policy Management
Average: 8.3
Seller Details
Company Website
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@SymphonySummit
490 Twitter followers
LinkedIn® Page
www.linkedin.com
1,531 employees on LinkedIn®
(270)4.9 out of 5
5th Easiest To Use in IT Asset Management software
Save to My Lists
Entry Level Price:Starting at $1,575.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PDQ Deploy and Inventory allow you to automate patch management. Use PDQ Inventory to scan, collect, and organize your devices, then use PDQ Deploy to set a preferred schedule for deployment. Once the

    Users
    • IT Manager
    • Network Administrator
    Industries
    • Primary/Secondary Education
    • Government Administration
    Market Segment
    • 73% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PDQ Deploy & Inventory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Automation
    15
    Asset Management
    13
    Easy Deployment
    13
    Software Deployment
    13
    Cons
    Access Issues
    7
    Missing Features
    5
    Expensive
    4
    Inadequate Reporting
    4
    Remote Access Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 8.8
    9.5
    Quality of Support
    Average: 8.9
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    7.8
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PDQ.com
    Company Website
    Year Founded
    2001
    HQ Location
    Salt Lake City, Utah, United States
    Twitter
    @admarsenal
    977 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    264 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PDQ Deploy and Inventory allow you to automate patch management. Use PDQ Inventory to scan, collect, and organize your devices, then use PDQ Deploy to set a preferred schedule for deployment. Once the

Users
  • IT Manager
  • Network Administrator
Industries
  • Primary/Secondary Education
  • Government Administration
Market Segment
  • 73% Mid-Market
  • 17% Enterprise
PDQ Deploy & Inventory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Automation
15
Asset Management
13
Easy Deployment
13
Software Deployment
13
Cons
Access Issues
7
Missing Features
5
Expensive
4
Inadequate Reporting
4
Remote Access Issues
4
PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 8.8
9.5
Quality of Support
Average: 8.9
9.7
Has the product been a good partner in doing business?
Average: 9.1
7.8
Asset Policy Management
Average: 8.3
Seller Details
Seller
PDQ.com
Company Website
Year Founded
2001
HQ Location
Salt Lake City, Utah, United States
Twitter
@admarsenal
977 Twitter followers
LinkedIn® Page
www.linkedin.com
264 employees on LinkedIn®
(49)4.7 out of 5
View top Consulting Services for Device42, A Freshworks Company
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid I

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Device42, A Freshworks Company Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Solutions
    4
    Asset Management
    3
    Ease of Use
    3
    Implementation Ease
    3
    Cons
    Performance Issues
    2
    Latency Issues
    1
    Slow Loading
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Device42, A Freshworks Company features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.8
    9.5
    Quality of Support
    Average: 8.9
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Device42
    Company Website
    Year Founded
    2010
    HQ Location
    West Haven, CO
    Twitter
    @device42
    1,695 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    122 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid I

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Enterprise
  • 37% Mid-Market
Device42, A Freshworks Company Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Solutions
4
Asset Management
3
Ease of Use
3
Implementation Ease
3
Cons
Performance Issues
2
Latency Issues
1
Slow Loading
1
Slow Performance
1
Device42, A Freshworks Company features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.8
9.5
Quality of Support
Average: 8.9
9.5
Has the product been a good partner in doing business?
Average: 9.1
8.3
Asset Policy Management
Average: 8.3
Seller Details
Seller
Device42
Company Website
Year Founded
2010
HQ Location
West Haven, CO
Twitter
@device42
1,695 Twitter followers
LinkedIn® Page
www.linkedin.com
122 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BMC Discovery (formerly BMC Atrium Discovery and Dependency Mapping, or ADDM) creates a dynamic, holistic view of all data center assets and the relationships between them, giving IT crucial visibilit

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 40% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BMC Helix Discovery features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.8
    8.6
    Quality of Support
    Average: 8.9
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1980
    HQ Location
    Houston, TX
    Twitter
    @BMCSoftware
    49,973 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,879 employees on LinkedIn®
    Phone
    713 918 8800
Product Description
How are these determined?Information
This description is provided by the seller.

BMC Discovery (formerly BMC Atrium Discovery and Dependency Mapping, or ADDM) creates a dynamic, holistic view of all data center assets and the relationships between them, giving IT crucial visibilit

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 40% Enterprise
BMC Helix Discovery features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.8
8.6
Quality of Support
Average: 8.9
8.5
Has the product been a good partner in doing business?
Average: 9.1
9.3
Asset Policy Management
Average: 8.3
Seller Details
Year Founded
1980
HQ Location
Houston, TX
Twitter
@BMCSoftware
49,973 Twitter followers
LinkedIn® Page
www.linkedin.com
9,879 employees on LinkedIn®
Phone
713 918 8800
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A 3-tiered solution to IT’s toughest challenges, the Sassafras KeyServer Platform is the basis for Sassafras AllSight, LabSight, and KeySight. Sassafras delivers scalable, automated, enterprise-grade

    Users
    No information available
    Industries
    • Higher Education
    Market Segment
    • 63% Enterprise
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sassafras AllSight features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 8.9
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sassafras
    Year Founded
    1989
    HQ Location
    Hanover, US
    Twitter
    @keyserver
    64 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A 3-tiered solution to IT’s toughest challenges, the Sassafras KeyServer Platform is the basis for Sassafras AllSight, LabSight, and KeySight. Sassafras delivers scalable, automated, enterprise-grade

Users
No information available
Industries
  • Higher Education
Market Segment
  • 63% Enterprise
  • 26% Mid-Market
Sassafras AllSight features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 8.9
9.7
Has the product been a good partner in doing business?
Average: 9.1
10.0
Asset Policy Management
Average: 8.3
Seller Details
Seller
Sassafras
Year Founded
1989
HQ Location
Hanover, US
Twitter
@keyserver
64 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
(742)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SolarWinds® Service Desk is an all-in-one service management platform designed to help IT teams (and other departments) deliver reliable, efficient service. It integrates tools for managing incidents,

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 68% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SolarWinds Service Desk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    User Interface
    9
    Asset Management
    8
    Ticketing System
    7
    Ticket Management
    7
    Cons
    Missing Features
    6
    Asset Management
    4
    Insufficient Information
    4
    Ticketing Issues
    4
    Integration Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SolarWinds Service Desk features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.8
    8.9
    Quality of Support
    Average: 8.9
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    20,054 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,655 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SolarWinds® Service Desk is an all-in-one service management platform designed to help IT teams (and other departments) deliver reliable, efficient service. It integrates tools for managing incidents,

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 68% Mid-Market
  • 24% Enterprise
SolarWinds Service Desk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
User Interface
9
Asset Management
8
Ticketing System
7
Ticket Management
7
Cons
Missing Features
6
Asset Management
4
Insufficient Information
4
Ticketing Issues
4
Integration Issues
3
SolarWinds Service Desk features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.8
8.9
Quality of Support
Average: 8.9
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.0
Asset Policy Management
Average: 8.3
Seller Details
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
20,054 Twitter followers
LinkedIn® Page
www.linkedin.com
2,655 employees on LinkedIn®
(51)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The data center is not a simple environment to manage, and a DICM solution should not be simplistic. Nlyte is recognized globally by analysts and IT professionals as the leading DCIM software on the

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 63% Enterprise
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nlyte Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Automation
    8
    Integrations
    7
    Asset Management
    6
    Easy Integrations
    4
    Cons
    Complexity
    8
    Poor Customer Support
    5
    Setup Difficulty
    5
    Installation Issues
    3
    Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nlyte features and usability ratings that predict user satisfaction
    8.2
    Ease of Use
    Average: 8.8
    8.7
    Quality of Support
    Average: 8.9
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nlyte
    Company Website
    Year Founded
    2003
    HQ Location
    Kennesaw, Georgia
    Twitter
    @nlyte
    1,997 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    115 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The data center is not a simple environment to manage, and a DICM solution should not be simplistic. Nlyte is recognized globally by analysts and IT professionals as the leading DCIM software on the

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 63% Enterprise
  • 25% Mid-Market
Nlyte Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Automation
8
Integrations
7
Asset Management
6
Easy Integrations
4
Cons
Complexity
8
Poor Customer Support
5
Setup Difficulty
5
Installation Issues
3
Learning Curve
3
Nlyte features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 8.8
8.7
Quality of Support
Average: 8.9
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.0
Asset Policy Management
Average: 8.3
Seller Details
Seller
Nlyte
Company Website
Year Founded
2003
HQ Location
Kennesaw, Georgia
Twitter
@nlyte
1,997 Twitter followers
LinkedIn® Page
www.linkedin.com
115 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lansweeper is an IT asset management platform provider helping businesses better understand, manage and protect their IT devices and network. Lansweeper helps customers minimize risks and optimize the

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 65% Mid-Market
    • 26% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lansweeper Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Asset Management
    1
    Data Management
    1
    Intuitive
    1
    User Interface
    1
    Cons
    Poor Customer Support
    2
    Inadequate Reporting
    1
    Insufficient Information
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lansweeper features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 8.8
    8.8
    Quality of Support
    Average: 8.9
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    Grembergen, Belgium
    Twitter
    @Lansweeper
    3,289 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    350 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lansweeper is an IT asset management platform provider helping businesses better understand, manage and protect their IT devices and network. Lansweeper helps customers minimize risks and optimize the

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 65% Mid-Market
  • 26% Enterprise
Lansweeper Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Asset Management
1
Data Management
1
Intuitive
1
User Interface
1
Cons
Poor Customer Support
2
Inadequate Reporting
1
Insufficient Information
1
Learning Curve
1
Lansweeper features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 8.8
8.8
Quality of Support
Average: 8.9
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.9
Asset Policy Management
Average: 8.3
Seller Details
Year Founded
2004
HQ Location
Grembergen, Belgium
Twitter
@Lansweeper
3,289 Twitter followers
LinkedIn® Page
www.linkedin.com
350 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oomnitza is a modern Information Technology Asset Management (ITAM) platform designed to keep enterprises running at peak performance. Traditional ITAM tools deliver limited visibility and contro

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 50% Enterprise
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Oomnitza Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Product Quality
    3
    Asset Management
    2
    Centralized Management
    2
    Ease of Use
    2
    Cons
    Inadequate Reporting
    1
    Missing Features
    1
    User Interface
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oomnitza features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 8.8
    9.5
    Quality of Support
    Average: 8.9
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oomnitza
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Oomnitza
    389 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    104 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Oomnitza is a modern Information Technology Asset Management (ITAM) platform designed to keep enterprises running at peak performance. Traditional ITAM tools deliver limited visibility and contro

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 50% Enterprise
  • 39% Mid-Market
Oomnitza Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Product Quality
3
Asset Management
2
Centralized Management
2
Ease of Use
2
Cons
Inadequate Reporting
1
Missing Features
1
User Interface
1
Oomnitza features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 8.8
9.5
Quality of Support
Average: 8.9
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.0
Asset Policy Management
Average: 8.3
Seller Details
Seller
Oomnitza
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Oomnitza
389 Twitter followers
LinkedIn® Page
www.linkedin.com
104 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamDynamix is a no-code cloud-based IT Service Management (ITSM) and Project Portfolio Management (PPM) platform with enterprise integration & automation. Whether you are just starting out with

    Users
    No information available
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 48% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamDynamix IT Service Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Customer Support
    3
    Features
    3
    Easy Management
    2
    Efficiency
    2
    Cons
    Learning Curve
    2
    Licensing Issues
    2
    Poor Collaboration
    2
    Alert Overload
    1
    Complex Configuration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamDynamix IT Service Management features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.8
    9.3
    Quality of Support
    Average: 8.9
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    7.6
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2001
    HQ Location
    Columbus, Ohio
    Twitter
    @TDXBuzz
    1,053 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    134 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamDynamix is a no-code cloud-based IT Service Management (ITSM) and Project Portfolio Management (PPM) platform with enterprise integration & automation. Whether you are just starting out with

Users
No information available
Industries
  • Higher Education
  • Education Management
Market Segment
  • 48% Enterprise
  • 41% Mid-Market
TeamDynamix IT Service Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Customer Support
3
Features
3
Easy Management
2
Efficiency
2
Cons
Learning Curve
2
Licensing Issues
2
Poor Collaboration
2
Alert Overload
1
Complex Configuration
1
TeamDynamix IT Service Management features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.8
9.3
Quality of Support
Average: 8.9
9.5
Has the product been a good partner in doing business?
Average: 9.1
7.6
Asset Policy Management
Average: 8.3
Seller Details
Year Founded
2001
HQ Location
Columbus, Ohio
Twitter
@TDXBuzz
1,053 Twitter followers
LinkedIn® Page
www.linkedin.com
134 employees on LinkedIn®