--- title: Ivanti Neurons for ITAM Reviews meta_title: 'Ivanti Neurons for ITAM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 32 reviews by the users' company size, role or industry to find out how Ivanti Neurons for ITAM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 32 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Ivanti Neurons for ITAM Reviews **Vendor:** Ivanti **Category:** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 32 ## About Ivanti Neurons for ITAM Ivanti Neurons for ITAM centralizes and automates the management of your IT assets—hardware, software, cloud, and virtual—from procurement to disposal. It provides real-time visibility and lifecycle tracking for all assets, helping organizations reduce risk, improve compliance, and optimize costs. The solution’s flexible, configurable workflows support your organization's processes, or you can leverage built-in best practices. Deliver better, data-driven decision-making with the seamless integration of Ivanti Neurons for ITAM with Ivanti Neurons for ITSM. ## Ivanti Neurons for ITAM Pros & Cons **What users like:** - Users appreciate the **comprehensive workspace** of Ivanti Neurons for ITAM for efficiently managing all their assets. (1 reviews) **What users dislike:** - Users experience occasional **data sync issues** with Ivanti Neurons for ITAM, generally attributed to user error. (1 reviews) ## Ivanti Neurons for ITAM Reviews ### 1. Comprehensive Asset Management Made Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda S. | A, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Ivanti Neurons for ITAM?** Ivanti Neurons for ITAM serves as a comprehensive workspace for managing all your assets, ranging from computers and phones to servers and licenses. **What do you dislike about Ivanti Neurons for ITAM?** There is very little I dislike about Ivanti Neurons for ITAM. If I had to mention one drawback, it would be that the data can sometimes become out of sync. However, I believe this is more often due to user error than a problem with the system itself. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Ivanti Neurons for ITAM has significantly improved our ability to keep track of all our inventory. Previously, we often lost track of several devices, which would either go missing or end up forgotten on a shelf. Now, we have much better visibility and control over our assets. ### 2. Ivanti IT Asset Management Suite Review **Rating:** 4.0/5.0 stars **Reviewed by:** Zafar Javed S. | Network Operations Center Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Ivanti Neurons for ITAM?** The navigation is easy and straight forward. It is good for small and medium sized business in terms of pricing. Network discovery, license management and reporting features are really handy **What do you dislike about Ivanti Neurons for ITAM?** Round the clock support from Ivanti is available only with premium plan. It also doesn't have cloud based service while many of its competitors have really good cloud-based service. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Asset tracking and discovery, change management, reporting, licesne management. ### 3. Reliable Remote Device Remote Management **Rating:** 4.5/5.0 stars **Reviewed by:** Chris D. | Deskside Support, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Ivanti Neurons for ITAM?** The application deployment that you can create a task that will install the application in the background while the device is in use. **What do you dislike about Ivanti Neurons for ITAM?** The Ivanti agent manages the device. This needs to be re-install when IVANTI failed to detect the device **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Remotely updating applications needed and install new applications. This is useful this pandemic not to go elsewhere to access the device ### 4. Just another ITSM solution **Rating:** 2.5/5.0 stars **Reviewed by:** Itumeleng T. | IT Support Specialist, Mechanical or Industrial Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2021 **What do you like best about Ivanti Neurons for ITAM?** Cherwell IT Asset Management has excellent integration capabilities with other software, this is especially important if you want to couple this ITSM solution with other asset tracking platforms. Cherwell's support is one of the key highlights upon rating it; they are always available and ready to help you if you need support. This ITSM solution also allows you full control on how to set it up. **What do you dislike about Ivanti Neurons for ITAM?** Cherwell ITSM updgrades tend to break, we currently tried upgrading it and it broke causing our AD link between Cherwell to be disconnected. Cherwell ITSM is slow and tends to take long to load tasks. The user interface on Cherwell ITSM is very challenging and isn't user-friendly. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Regular user tickets and resolution tracking, besides anything else it isn't an ITSM solution we are going to use further. ### 5. Zendesk is a better ticketing portal **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2022 **What do you like best about Ivanti Neurons for ITAM?** It has a very powerful search index and also we can embed the mail in the ticket. **What do you dislike about Ivanti Neurons for ITAM?** Very slow, frequent session cut, require time to load **Recommendations to others considering Ivanti Neurons for ITAM:** Need to upgrade more in GUI **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Very slow, frequent session cut, require time to load ### 6. Great all in one asset management system **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda N. | IT Support Service Operations Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Ivanti Neurons for ITAM?** With Ivanti the customizability of the products and support are some of the best in the business. The asset management inside includes everything you would want to know and track about your assets. **What do you dislike about Ivanti Neurons for ITAM?** You do have to have quiet a bit of ivanti back end knowledge to customize it but if you get help from the vendor, setup is not that difficult. **Recommendations to others considering Ivanti Neurons for ITAM:** If you are already invested in the Ivanti suite, I would definitely use ITAM for your asset management. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** We are able to keep a much better record of where our assets are deployed to. ### 7. The best by far **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio A. H. | Lead Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2021 **What do you like best about Ivanti Neurons for ITAM?** Asset Management has been by far the best one I've used in my 10+ years of experience with IT. Its design and functionality makes it so easy to use and administrate. **What do you dislike about Ivanti Neurons for ITAM?** Not me personally but if you delegate certaint Asset Management tasks to not-so-familiar-to-IT people it may get a little difficult for them. **Recommendations to others considering Ivanti Neurons for ITAM:** Try ahead of purchase with the Trial and get the most of it, try all functionalities to better purchase only what you need. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** It was difficult before to monitor and schedule the replacement of soon to be out of warranty assets. With Ivanti it has been much better to schedule with the users ahead of time the replacement of their devices and help them to backup way before the deadline approaches. ### 8. An Effective Tool For Optimizing IT Asset Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2021 **What do you like best about Ivanti Neurons for ITAM?** It is effortless to use, configure and administer and efficiently manage incidents, requests, and problems. We use Cherwell Asset Management to manage, administer and control all our IT assets. Since implementing this software, we have significantly reduced our costs and the risks and inconvenience that can occur when performing software audits. **What do you dislike about Ivanti Neurons for ITAM?** Sometimes it presents compatibility problems with specific web browsers. In addition, the software often slows down when multiple users are working simultaneously in the cloud, which generates undesirable delays in our workflow. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** We were dissatisfied with the asset management solution we had because it was constantly failing, so we decided to acquire Cherwell Asset Management to complement and achieve better results in asset management. Using Cherwell, we are able to keep track of all requests from any patron quickly. ### 9. Time saver, Effective and Reliable Asset Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Laxmikant S. | Senior Consltant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2021 **What do you like best about Ivanti Neurons for ITAM?** Simple GUI, Effortless, hassle-free easy to use and good to understand. We are using Cherwell asset management to manage, administer and control all Our IT Assets. By using this Application we have reduced our expenses and control the cost which we use for the resources. We have used other asset management tool but it's complicated and hard to train for the new person but this application is the best we got. **What do you dislike about Ivanti Neurons for ITAM?** nothing as much we just started in our organization **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Time-Saving, accurate, detailed reporting tracking tickets easily ### 10. Amazing Product that is more than Asset Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2020 **What do you like best about Ivanti Neurons for ITAM?** 1. Ability to manage all assets from procurement to disposal 2.Enables automation of tasks 3.Helps track licenses 4. Ability to query each device and check system health 5.Reports on all assets **What do you dislike about Ivanti Neurons for ITAM?** 1. User Interface needs an uplift to be more modern **Recommendations to others considering Ivanti Neurons for ITAM:** We highly recommend Ivanti to track hardware, licenses etc from procurement all the way to disposal and ensure that we had a secure chain of custody. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** To be HIPAA and HITRUST compliant we needed our asset management to be point on. We needed the ability to track hardware, licenses etc from procurement all the way to disposal and ensure that we had a secure chain of custody. iVanti allows us to track each asset, check on assets health and remote diagnostics. ### 11. Great product to use for It inventory management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2021 **What do you like best about Ivanti Neurons for ITAM?** This product is so easy to manage and user friendly, Now a days where all the organisations facing challenges to get complete inventory at one place where this tools will really going to help those organisations. **What do you dislike about Ivanti Neurons for ITAM?** As of now all look good and working seamlessly. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Basically it's going to give the complete Assets list as centerlize and easy to operate and do the security assessment and audit ### 12. An inventory life saver! **Rating:** 4.5/5.0 stars **Reviewed by:** Clayton A. | Mr., Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2019 **What do you like best about Ivanti Neurons for ITAM?** I like that we have an interface that can be customized to our liking. It shows our team a consistent track of all of our progress. Also I like that at any time we are able to search all the tickets that have been created so that we can easily reference them. **What do you dislike about Ivanti Neurons for ITAM?** I dislike that sometimes a specific ticket can require me to fill out some information before saving the ticket. This can sometimes slow me down when I have a lot of clients and need to quickly fill out tickets with the information I have on hand. **Recommendations to others considering Ivanti Neurons for ITAM:** I definitely recommend this program if you need a great asset manager. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** With cherwell, we are able to quickly keep track of all requests from any patron. It is very beneficial to our team to be able to pull up any information about a service request from any computer so that our team can collaborate on the assignment. ### 13. The best inventory manager! **Rating:** 4.5/5.0 stars **Reviewed by:** Clayton A. | Student Technology Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2019 **What do you like best about Ivanti Neurons for ITAM?** I like that we have a customizable interface that shows our team a constant track of our progress. Also, I like that we are able to search all tickets that have been created for easy reference. **What do you dislike about Ivanti Neurons for ITAM?** I dislike that certain tickets require me to fill out a specific piece of information before saving the ticket. It depends on the major service that I select, but it can slow me down. **Recommendations to others considering Ivanti Neurons for ITAM:** Definitely choose Cherwell if you’re still looking for an ideal program. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** We are able to easily keep track of all service requests from any client. It is extremely beneficial to be able to pull up any information about a request from any computer so that our team can collaborate. ### 14. Centralized Asset Aggregation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2019 **What do you like best about Ivanti Neurons for ITAM?** Combines multiple data sources without too much need for management **What do you dislike about Ivanti Neurons for ITAM?** Somewhat confusing UX requires referencing Docs to make sure you're doing things right. **Recommendations to others considering Ivanti Neurons for ITAM:** If you are a CSM customer the CAM integration just makes sense! **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** We were trying to start a CMDB having not had one before. We can now view insights and data on tons of machines. ### 15. Cherwell is solid but clumsy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about Ivanti Neurons for ITAM?** it is solid and reliable and performs well. **What do you dislike about Ivanti Neurons for ITAM?** It takes a lot of clicks to complete a ticket, I think I hAVE counted 9 clicks to close a simple ticket. that is too many clicks. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** we use it to track helpdesk issues, by teams. ### 16. Gets the job done **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2019 **What do you like best about Ivanti Neurons for ITAM?** I like how organized it is. I am able to easily create tickets and create reports from the charts. It's handled complicated data very well and presents it in a easy to understand interface. **What do you dislike about Ivanti Neurons for ITAM?** Its lags a lot. I wish it was faster. It takes 3 minutes to log in and sometimes crashes. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** I am solving computer issues. If a teacher in the school district has a problem, I create a ticket and send it's way to the tech. I realized it saves us a lot of time, contrary then the the staff calling the techs directly. ### 17. See everything and update automatically **Rating:** 4.5/5.0 stars **Reviewed by:** Jason K. | Desktop Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2019 **What do you like best about Ivanti Neurons for ITAM?** That the system integrates with everything that we use. It automatically updates and lets us see what we need to see. **What do you dislike about Ivanti Neurons for ITAM?** It can be a bit daunting to start out with and configure all the different areas to communicate. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Keeping assets up to date and replacing older assets in the environment ### 18. IT Assets Management **Rating:** 4.5/5.0 stars **Reviewed by:** Richard P. | Sr OS Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2019 **What do you like best about Ivanti Neurons for ITAM?** Usability and scalability, ability to reduce spreadsheet from our environment **What do you dislike about Ivanti Neurons for ITAM?** I can't say there is a bad side to This product. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** We have not yet utilized this, the interchange19 is were we are going to learn more about the product ### 19. ITAM, friend or foe? **Rating:** 3.0/5.0 stars **Reviewed by:** Ross M. | Information Technology Service Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2018 **What do you like best about Ivanti Neurons for ITAM?** I like the ease of setup. It took less than a week to have it up and running and starting our initial discovery scan **What do you dislike about Ivanti Neurons for ITAM?** Once the assets are scanned, it take some tweaking and grouping to get the information needed. **Recommendations to others considering Ivanti Neurons for ITAM:** Fairly robust, takes a bit of tweaking to get what you want. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** The purpose of switching to this tool was being able to group our environment by application and business owner. ### 20. Best software for IT management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2019 **What do you like best about Ivanti Neurons for ITAM?** This application allows everyone to stay on track with current tickets and activities within the organization. **What do you dislike about Ivanti Neurons for ITAM?** There is no application available to use for our needs **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** We are able to see which tickets or work orders have priority and manage which ones do get done first ### 21. Great product from a great company **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan B. | System Administrator, Oil & Energy, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2018 **What do you like best about Ivanti Neurons for ITAM?** The ease of use. Setup was a complete breeze and was very quick compared to alot of products i've used **What do you dislike about Ivanti Neurons for ITAM?** Could always be simpler and easier to use **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Coming into a company that has never had any sort of Asset Management or patch management before, it has been a huge blessing being able to actually pinpoint things. Have been able to find alot of holes and show management a way to fix it. ### 22. Asset Management review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2019 **What do you like best about Ivanti Neurons for ITAM?** asset reporting for compliance reporting **What do you dislike about Ivanti Neurons for ITAM?** For the pieces of the application i use i do not have any dislikes. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Helps up meet the NIST standards. ### 23. Asset Management in the cloud almost perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Ivanti Neurons for ITAM?** Having the option of letting Ivanti run the backend servers is a real plus, all updates and features are delivered direct with no technical team needing to worry about updates, patches and secuirty. Having Asset manager in the cloud works with my other tool sets as well like ITSM. **What do you dislike about Ivanti Neurons for ITAM?** Cost is high but the feature set is large and keeps getting better. **Recommendations to others considering Ivanti Neurons for ITAM:** Cost and a member of staff or staff to run the service, you need to make sure you have the processes in place to use this size tool and bring as many people as you can on the training **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Lost assets and reordering assets due to not knowing we had a stock was costing the departments thousands a month. ### 24. Easy to use, links well **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew B. | IT Services Client Group, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2018 **What do you like best about Ivanti Neurons for ITAM?** I like that Asset Management is built into our existing call tracking software. Because the asset manager is inside the call tracker, when a call is submitted with the node name (includes identifying information like campus, building, department, asset tag and computer type) is added to the call, the tech is able to quickly view the configuration of the specific computer, like what hardware it has, who it belongs to, last reimage or rebuild date, etc. **What do you dislike about Ivanti Neurons for ITAM?** It can sometimes be difficult to search for a specific computer/device. I know that Apple TVs are in our catelog / inventory, but if i type "Apple TV cherwell cannot find the doftware, but if I type in an asset tag, it comes up with the title of the item as "Apple TV bla bla bla" **Recommendations to others considering Ivanti Neurons for ITAM:** Use this product if you are able to integrate it with Cherwell call tracking and other software. We are able to easily see affected computers and their status with this tool. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Tracking who has what equipment checked out to who, who issued it, when to get it back, etc. is very helpful. We also can see the individual specs, like how much memory, storage, etc is in the computer. Because it is all in one place, it makes us more organized, and Cherwell easily links out to other software and manager software as well. We can send preset emails to customers when their computers may be due for a replacement. ### 25. Ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** Anna H. | Helpdesk Analyst-Enterprise, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Ivanti Neurons for ITAM?** The software allows for easy customization and is very easy to train others on using. **What do you dislike about Ivanti Neurons for ITAM?** It is very difficult to search for incidents if it does not have the precise information that was originally submitted, have to go through many back ways to find it. Also the web version does not have all the features unlocked that the client version does. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** I just create service requests that are sent out to tier 2 groups to work on. ### 26. Cherwell is easy to use for IT tickets **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2019 **What do you like best about Ivanti Neurons for ITAM?** Cherwell is relatively easy to use to enter It and hr tickets. I like the free form decsripton column the best so I can freely type notes corresponding to my issue. **What do you dislike about Ivanti Neurons for ITAM?** At times there is a delay when entering the ticket and receiving my ticket number. I wish it would be a bit faster. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** The best benefit is the ease of categorizing different issues users might be experiencing across the company. ### 27. Solid solution **Rating:** 4.0/5.0 stars **Reviewed by:** Mark J. | Customer Success, Product Mangement, Profesional Services, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2018 **What do you like best about Ivanti Neurons for ITAM?** Good features. Reliable. Good insights from data. Process optimization **What do you dislike about Ivanti Neurons for ITAM?** Some feature not as easy to use. Could be more intuitive **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Tracking assets, asset usage, security compliance , licensing ### 28. IT Asset Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2018 **What do you like best about Ivanti Neurons for ITAM?** Validate purchased assets while keeping tabs on in-place contracts. Track lease, warranty, and financial management information. Scan a variety of barcodes such as UPC and QR with your mobile device. **What do you dislike about Ivanti Neurons for ITAM?** The product is very good but technical support can be improved. **Recommendations to others considering Ivanti Neurons for ITAM:** A great product you must test it **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Discover and inventory hardware and software connected to corporate network . Reclaim unused software licenses automatically to reduce IT spend. Struggle to reduce IT asset costs and achieve savings. ### 29. Cherwell is great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2018 **What do you like best about Ivanti Neurons for ITAM?** We've just started using the cherwell platform for our service desk and asset management system. **What do you dislike about Ivanti Neurons for ITAM?** Nothing as of yet. We have just started using the system. **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Keeping track of all the assets in the company. Ranging anywhere from a cell phone to tablets to laptops and desktops. Easy to use. ### 30. Best option out there **Rating:** 4.5/5.0 stars **Reviewed by:** Jason H. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2018 **What do you like best about Ivanti Neurons for ITAM?** I love how I can track all of my assests in one place by serial number or attached user **What do you dislike about Ivanti Neurons for ITAM?** Nothing other than I wish I could short and track by operating system **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Inventory tracking and end of life for systems ### 31. Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Merranda P. | Internship, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2018 **What do you like best about Ivanti Neurons for ITAM?** Very user friendly agent and has a web based version. **What do you dislike about Ivanti Neurons for ITAM?** The ability to break the service is too easy **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** Ticketing support for both service desk 1 help desk and service desk 2 ### 32. Good product **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2018 **What do you like best about Ivanti Neurons for ITAM?** centralized management console, and the ease of deploying to several endpoints at once **What do you dislike about Ivanti Neurons for ITAM?** sometimes can be disfunctional, the console could be a little easier to use with scheduling **What problems is Ivanti Neurons for ITAM solving and how is that benefiting you?** number of end points ## Ivanti Neurons for ITAM Discussions - [Does Cherwell have asset management?](https://www.g2.com/discussions/ivanti-it-asset-management-suite-does-cherwell-have-asset-management) - [What does asset management software do?](https://www.g2.com/discussions/cherwell-it-asset-management-what-does-asset-management-software-do) - [What is Ivanti management suite?](https://www.g2.com/discussions/what-is-ivanti-management-suite) - [Does Cherwell have asset management?](https://www.g2.com/discussions/does-cherwell-have-asset-management) - [What is Ivanti software used for?](https://www.g2.com/discussions/what-is-ivanti-software-used-for) - [View Ivanti Neurons for ITAM pricing details and edition comparison](https://www.g2.com/products/ivanti-neurons-for-itam/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-23+05%3A23%3A03+-0500&secure%5Bsession_id%5D=2569c41e-db7c-4401-8426-add33827fbb9&secure%5Btoken%5D=d37c1eb01539b40f954a9973fbc8b33094f37ab129eebca3d00a5d2101ab68be&format=llm_user) ## Ivanti Neurons for ITAM Integrations - [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews) ## Ivanti Neurons for ITAM Features **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Generative AI** - AI Text Generation - AI Text Generation **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top Ivanti Neurons for ITAM Alternatives - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - 4.3/5.0 (777 reviews) - [Lansweeper](https://www.g2.com/products/lansweeper/reviews) - 4.4/5.0 (67 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,950 reviews)