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Best HIPAA Compliant Messaging Software - Page 2

Dominick Duda
DD
Researched and written by Dominick Duda

Healthcare practices need a secure way to efficiently communicate with their patients using convenient pieces of technology while remaining in compliance with industry standards and regulations. HIPAA compliant messaging software facilitates that need. HIPAA compliant messaging can take the form of secure text messaging, email, or other common methods of transmission. HIPAA compliant messaging applications can be used between physicians and patients, as well as between healthcare professionals for efficient cross-clinical communication.

HIPAA compliant messaging solutions exist either as a standalone messaging tool or bundled within compound solutions, such as medical practice management software, patient engagement software, or clinical communication and collaboration software. Any healthcare specialty can take advantage of HIPAA compliant messaging tools.

To qualify for inclusion in the HIPAA Compliant Messaging category, a product must:

Provide healthcare organizations and patients with a means of secure, interactive communication
Comply with HIPAA regulations
Have the capability to be used on a variety of mobile devices or cloud technologies
Adhere to industry compliance and standards such as HIPAA (Health Insurance Portability and Accountability Act) and HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems)

Best HIPAA Compliant Messaging Software At A Glance

Best for Small Businesses:
Highest User Satisfaction:
Best Free Software:
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Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
108 Listings in HIPAA Compliant Messaging Available
Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spruce Health is an all-in-one HIPAA-compliant platform built for healthcare that puts calls, voicemails, texts, secure messages, fax, video, and telemedicine all in one place. Spruce can power your e

    Users
    • Owner
    • Therapist
    Industries
    • Mental Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 99% Small-Business
    • 1% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spruce Health Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Communication
    20
    HIPAA Compliance
    15
    Mobile App
    13
    Secure Communication
    13
    Cons
    Messaging Issues
    9
    Expensive
    6
    Limited Access
    6
    Missing Features
    6
    Difficult Setup
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spruce Health features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    8.6
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.9
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Spruce
    Year Founded
    2013
    HQ Location
    San Francisco, CA
    Twitter
    @SpruceHealth
    661 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spruce Health is an all-in-one HIPAA-compliant platform built for healthcare that puts calls, voicemails, texts, secure messages, fax, video, and telemedicine all in one place. Spruce can power your e

Users
  • Owner
  • Therapist
Industries
  • Mental Health Care
  • Health, Wellness and Fitness
Market Segment
  • 99% Small-Business
  • 1% Mid-Market
Spruce Health Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Communication
20
HIPAA Compliance
15
Mobile App
13
Secure Communication
13
Cons
Messaging Issues
9
Expensive
6
Limited Access
6
Missing Features
6
Difficult Setup
5
Spruce Health features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
8.6
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.9
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Seller
Spruce
Year Founded
2013
HQ Location
San Francisco, CA
Twitter
@SpruceHealth
661 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Relatient, we believe that the key to better health is better access. Better access lies at the intersection of scheduling and communication. Our Dash® platform combines best-in-class patient self-

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 52% Small-Business
    • 41% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Relatient features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.2
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.5
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Franklin, TN
    Twitter
    @Relatient
    1,137 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    239 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Relatient, we believe that the key to better health is better access. Better access lies at the intersection of scheduling and communication. Our Dash® platform combines best-in-class patient self-

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 52% Small-Business
  • 41% Mid-Market
Relatient features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.2
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.2
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.5
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Year Founded
2012
HQ Location
Franklin, TN
Twitter
@Relatient
1,137 Twitter followers
LinkedIn® Page
www.linkedin.com
239 employees on LinkedIn®

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(70)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annuall

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 64% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Artera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Communication Efficiency
    1
    Customer Communication
    1
    Patient Communication
    1
    Texting Feature
    1
    Cons
    Messaging Issues
    1
    Scheduling Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Artera features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.8
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.8
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Artera
    Year Founded
    2015
    HQ Location
    Santa Barbara, US
    Twitter
    @Artera_io
    812 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    341 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annuall

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 64% Mid-Market
  • 23% Enterprise
Artera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Communication Efficiency
1
Customer Communication
1
Patient Communication
1
Texting Feature
1
Cons
Messaging Issues
1
Scheduling Issues
1
Artera features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
9.8
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.8
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Seller
Artera
Year Founded
2015
HQ Location
Santa Barbara, US
Twitter
@Artera_io
812 Twitter followers
LinkedIn® Page
www.linkedin.com
341 employees on LinkedIn®
(83)4.7 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LuxSci is a leading provider of secure healthcare communications solutions. LuxSci’s highly flexible, HIPPA-compliant suite of products for email, marketing, forms and text are used by nearly 2,000

    Users
    No information available
    Industries
    • Mental Health Care
    • Hospital & Health Care
    Market Segment
    • 77% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LuxSci Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    20
    Security
    12
    Ease of Use
    10
    HIPAA Compliance
    9
    Reliability
    8
    Cons
    Email Issues
    5
    Not User-Friendly
    5
    Limited Features
    4
    Missing Features
    4
    Outdated Interface
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LuxSci features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.7
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    10.0
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    LuxSci
    Company Website
    Year Founded
    1999
    HQ Location
    Boston, MA
    Twitter
    @LuxSci
    699 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    44 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LuxSci is a leading provider of secure healthcare communications solutions. LuxSci’s highly flexible, HIPPA-compliant suite of products for email, marketing, forms and text are used by nearly 2,000

Users
No information available
Industries
  • Mental Health Care
  • Hospital & Health Care
Market Segment
  • 77% Small-Business
  • 19% Mid-Market
LuxSci Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
20
Security
12
Ease of Use
10
HIPAA Compliance
9
Reliability
8
Cons
Email Issues
5
Not User-Friendly
5
Limited Features
4
Missing Features
4
Outdated Interface
4
LuxSci features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
9.7
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.7
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
10.0
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Seller
LuxSci
Company Website
Year Founded
1999
HQ Location
Boston, MA
Twitter
@LuxSci
699 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their busi

    Users
    • Therapist
    • Owner
    Industries
    • Mental Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SimplePractice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Document Management
    17
    Efficiency
    13
    Setup Ease
    11
    Billing
    10
    Cons
    Missing Features
    15
    Limited Features
    12
    Expensive
    8
    Limited Customization
    7
    Limited Options
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SimplePractice features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    8.9
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.3
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Santa Monica, California
    Twitter
    @simplepractice
    2,419 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    507 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their busi

Users
  • Therapist
  • Owner
Industries
  • Mental Health Care
  • Health, Wellness and Fitness
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
SimplePractice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Document Management
17
Efficiency
13
Setup Ease
11
Billing
10
Cons
Missing Features
15
Limited Features
12
Expensive
8
Limited Customization
7
Limited Options
5
SimplePractice features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 9.1
8.8
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
8.9
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.3
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Year Founded
2012
HQ Location
Santa Monica, California
Twitter
@simplepractice
2,419 Twitter followers
LinkedIn® Page
www.linkedin.com
507 employees on LinkedIn®
(114)4.6 out of 5
11th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Managemen

    Users
    No information available
    Industries
    • Medical Practice
    • Health, Wellness and Fitness
    Market Segment
    • 92% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rectangle Health Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Payment Processing
    4
    Customer Support
    3
    Online Payments
    3
    Accessibility
    2
    Cons
    Inefficiency
    3
    EMR Integration Issues
    2
    Lack of Automation
    2
    Manual Entry
    2
    System Usability
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rectangle Health features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    10.0
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    10.0
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1993
    HQ Location
    Valhalla, NY
    Twitter
    @rectanglehealth
    383 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    316 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Managemen

Users
No information available
Industries
  • Medical Practice
  • Health, Wellness and Fitness
Market Segment
  • 92% Small-Business
  • 6% Mid-Market
Rectangle Health Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Payment Processing
4
Customer Support
3
Online Payments
3
Accessibility
2
Cons
Inefficiency
3
EMR Integration Issues
2
Lack of Automation
2
Manual Entry
2
System Usability
2
Rectangle Health features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
10.0
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
10.0
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
10.0
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Company Website
Year Founded
1993
HQ Location
Valhalla, NY
Twitter
@rectanglehealth
383 Twitter followers
LinkedIn® Page
www.linkedin.com
316 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rocket.Chat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Features
    9
    Communication
    7
    Easy Communication
    7
    Chat Communication
    6
    Cons
    Technical Issues
    6
    Messaging Issues
    5
    Chat Functionality Issues
    4
    Limited Features
    4
    App Instability
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rocket.Chat features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.1
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Wilmington, Delaware
    Twitter
    @RocketChat
    24,716 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Mid-Market
  • 36% Small-Business
Rocket.Chat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Features
9
Communication
7
Easy Communication
7
Chat Communication
6
Cons
Technical Issues
6
Messaging Issues
5
Chat Functionality Issues
4
Limited Features
4
App Instability
3
Rocket.Chat features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.1
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.1
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Year Founded
2015
HQ Location
Wilmington, Delaware
Twitter
@RocketChat
24,716 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
(234)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

    Users
    • Owner
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 88% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tebra (previously Kareo + PatientPop) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Efficiency
    17
    Helpful
    16
    Simple
    14
    Scheduling
    12
    Cons
    Missing Features
    23
    Limited Features
    18
    Technical Issues
    17
    Poor Customer Support
    14
    Customer Service Issues
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    7.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.5
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tebra
    Company Website
    HQ Location
    Corona del Mar, California, United States
    Twitter
    @TebraOfficial
    11,190 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,041 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

Users
  • Owner
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 88% Small-Business
  • 10% Mid-Market
Tebra (previously Kareo + PatientPop) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Efficiency
17
Helpful
16
Simple
14
Scheduling
12
Cons
Missing Features
23
Limited Features
18
Technical Issues
17
Poor Customer Support
14
Customer Service Issues
13
Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.1
8.2
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
7.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.5
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Seller
Tebra
Company Website
HQ Location
Corona del Mar, California, United States
Twitter
@TebraOfficial
11,190 Twitter followers
LinkedIn® Page
www.linkedin.com
1,041 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RevenueWell is a dental marketing and communication platform that gives busy dental practices the smart, easy-to-use tools they need to attract new patients, streamline communication, and grow product

    Users
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 94% Small-Business
    • 5% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RevenueWell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Features
    2
    Review Management
    2
    Appointment Scheduling
    1
    Centralization
    1
    Cons
    Messaging Issues
    2
    Communication Delays
    1
    Communication Issues
    1
    Email Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RevenueWell features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.9
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.9
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Chicago, Illinois
    Twitter
    @RevenueWell
    1,175 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    175 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RevenueWell is a dental marketing and communication platform that gives busy dental practices the smart, easy-to-use tools they need to attract new patients, streamline communication, and grow product

Users
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 94% Small-Business
  • 5% Mid-Market
RevenueWell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Features
2
Review Management
2
Appointment Scheduling
1
Centralization
1
Cons
Messaging Issues
2
Communication Delays
1
Communication Issues
1
Email Issues
1
RevenueWell features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.7
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.9
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.9
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Company Website
Year Founded
2010
HQ Location
Chicago, Illinois
Twitter
@RevenueWell
1,175 Twitter followers
LinkedIn® Page
www.linkedin.com
175 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Virtru Secure Share is a cloud-native secure file transfer solution designed to simplify sharing sensitive documents. Advanced encryption, customizable access controls, and complete data visibility en

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 45% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Virtru Secure Share Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Security
    6
    Data Protection
    4
    Data Security
    4
    Protection
    4
    Secure Sharing
    4
    Cons
    Not User-Friendly
    3
    Access Issues
    2
    Access Limitations
    2
    Compatibility Issues
    2
    Difficult Setup
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Virtru Secure Share features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    0.0
    No information available
    8.9
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Virtru
    Company Website
    Year Founded
    2012
    HQ Location
    Washington, DC
    Twitter
    @virtruprivacy
    1,803 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    183 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Virtru Secure Share is a cloud-native secure file transfer solution designed to simplify sharing sensitive documents. Advanced encryption, customizable access controls, and complete data visibility en

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 45% Mid-Market
  • 31% Small-Business
Virtru Secure Share Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Security
6
Data Protection
4
Data Security
4
Protection
4
Secure Sharing
4
Cons
Not User-Friendly
3
Access Issues
2
Access Limitations
2
Compatibility Issues
2
Difficult Setup
2
Virtru Secure Share features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.1
9.5
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
0.0
No information available
8.9
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Seller
Virtru
Company Website
Year Founded
2012
HQ Location
Washington, DC
Twitter
@virtruprivacy
1,803 Twitter followers
LinkedIn® Page
www.linkedin.com
183 employees on LinkedIn®
(103)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective

    Users
    • Medical Assistant
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 85% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Updox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Faxing Ease
    11
    Fax Services
    9
    Document Management
    6
    Features
    5
    Cons
    Messaging Issues
    8
    Texting Issues
    5
    Technical Issues
    4
    Customer Service Issues
    3
    Limited Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Updox features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.3
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.1
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Updox
    Year Founded
    2009
    HQ Location
    Dublin, Ohio
    Twitter
    @updox
    2,148 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    65 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective

Users
  • Medical Assistant
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 85% Small-Business
  • 9% Mid-Market
Updox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Faxing Ease
11
Fax Services
9
Document Management
6
Features
5
Cons
Messaging Issues
8
Texting Issues
5
Technical Issues
4
Customer Service Issues
3
Limited Features
3
Updox features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
9.1
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.3
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.1
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Seller
Updox
Year Founded
2009
HQ Location
Dublin, Ohio
Twitter
@updox
2,148 Twitter followers
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intiveo is a patient engagement software, designed to empower dental practices to enhance patient experiences. We facilitate open communication, reduce no-shows and cancellations, boost staff producti

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 84% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intiveo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Patient Communication
    2
    Reminders
    2
    Automation
    1
    Communication
    1
    Cons
    Lack of Customization
    1
    Limited Customization
    1
    Limited Features
    1
    Limited Messaging Features
    1
    Messaging Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intiveo features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    10.0
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    10.0
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Intiveo
    Year Founded
    2010
    HQ Location
    Vancouver, CA
    Twitter
    @Intiveo
    187 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intiveo is a patient engagement software, designed to empower dental practices to enhance patient experiences. We facilitate open communication, reduce no-shows and cancellations, boost staff producti

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 84% Small-Business
  • 13% Mid-Market
Intiveo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Patient Communication
2
Reminders
2
Automation
1
Communication
1
Cons
Lack of Customization
1
Limited Customization
1
Limited Features
1
Limited Messaging Features
1
Messaging Issues
1
Intiveo features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
10.0
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
10.0
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
10.0
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Seller
Intiveo
Year Founded
2010
HQ Location
Vancouver, CA
Twitter
@Intiveo
187 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
(271)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, h

    Users
    • Owner
    • Physician
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 52% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OnPage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Alert Management
    22
    Notifications
    21
    Intuitive
    12
    Communication Efficiency
    11
    Cons
    Notification Issues
    26
    Sound Issues
    13
    Missing Features
    10
    Delays
    5
    Limited Customization
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OnPage features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    8.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.8
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OnPage
    Company Website
    Year Founded
    1997
    HQ Location
    Waltham, MA
    Twitter
    @On_Page
    1,090 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, h

Users
  • Owner
  • Physician
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 52% Small-Business
  • 30% Mid-Market
OnPage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Alert Management
22
Notifications
21
Intuitive
12
Communication Efficiency
11
Cons
Notification Issues
26
Sound Issues
13
Missing Features
10
Delays
5
Limited Customization
5
OnPage features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.8
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
8.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.8
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Seller
OnPage
Company Website
Year Founded
1997
HQ Location
Waltham, MA
Twitter
@On_Page
1,090 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hucu is a secure healthcare-specific communication platform that optimizes communication across the entire patient-specific care team regardless of location or organizational affiliation. No more time

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 48% Small-Business
    • 48% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hucu.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Customer Support
    4
    Communication
    2
    Features
    2
    Customer Communication
    1
    Cons
    Communication Delays
    1
    Missing Features
    1
    Notification Issues
    1
    Poor Mobile Experience
    1
    Technical Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hucu.ai features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.6
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.4
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hucu.ai
    Year Founded
    2019
    HQ Location
    Chicago, Illinois
    Twitter
    @HucuAI
    202 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hucu is a secure healthcare-specific communication platform that optimizes communication across the entire patient-specific care team regardless of location or organizational affiliation. No more time

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 48% Small-Business
  • 48% Mid-Market
Hucu.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Customer Support
4
Communication
2
Features
2
Customer Communication
1
Cons
Communication Delays
1
Missing Features
1
Notification Issues
1
Poor Mobile Experience
1
Technical Issues
1
Hucu.ai features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
9.0
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.6
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.4
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Seller
Hucu.ai
Year Founded
2019
HQ Location
Chicago, Illinois
Twitter
@HucuAI
202 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
(33)4.6 out of 5
14th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Celo is the secure collaboration platform designed for healthcare teams. With our HIPAA-compliant app, care teams can communicate easily and securely, improving patient care and operational efficiency

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 36% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Celo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Communication
    5
    Security
    5
    Customer Support
    3
    Easy Integrations
    3
    Cons
    Limited Messaging Features
    2
    Missing Features
    2
    Not User-Friendly
    2
    Access Control
    1
    Billing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Celo features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.3
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.3
    Clinical Communication - HIPAA Compliance
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Seattle, US
    Twitter
    @celohealth
    226 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Celo is the secure collaboration platform designed for healthcare teams. With our HIPAA-compliant app, care teams can communicate easily and securely, improving patient care and operational efficiency

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 36% Mid-Market
  • 36% Small-Business
Celo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Communication
5
Security
5
Customer Support
3
Easy Integrations
3
Cons
Limited Messaging Features
2
Missing Features
2
Not User-Friendly
2
Access Control
1
Billing Issues
1
Celo features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.2
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.3
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.3
Clinical Communication - HIPAA Compliance
Average: 9.2
Seller Details
Company Website
Year Founded
2016
HQ Location
Seattle, US
Twitter
@celohealth
226 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®