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Best Fire Department Software for Medium-Sized Businesses

Dominick Duda
DD
Researched and written by Dominick Duda

Products classified in the overall Fire Department category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Fire Department to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Fire Department category.

In addition to qualifying for inclusion in the Fire Department Software category, to qualify for inclusion in the Medium-Sized Business Fire Department Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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5 Listings in Fire Department Available
(27)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Fire Department software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    First Due is the fastest-growing end-to-end software solution for Fire & EMS. Born in the cloud and built to run your entire operation in one place. ‍ First Due is the last piece of software y

    Users
    No information available
    Industries
    • Public Safety
    • Government Administration
    Market Segment
    • 48% Mid-Market
    • 48% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • First Due features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 7.9
    9.7
    Quality of Support
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    First Due
    Company Website
    Year Founded
    2016
    HQ Location
    Garden City, NY
    Twitter
    @firstduesizeup
    304 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    286 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

First Due is the fastest-growing end-to-end software solution for Fire & EMS. Born in the cloud and built to run your entire operation in one place. ‍ First Due is the last piece of software y

Users
No information available
Industries
  • Public Safety
  • Government Administration
Market Segment
  • 48% Mid-Market
  • 48% Small-Business
First Due features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 7.9
9.7
Quality of Support
Average: 8.6
Seller Details
Seller
First Due
Company Website
Year Founded
2016
HQ Location
Garden City, NY
Twitter
@firstduesizeup
304 Twitter followers
LinkedIn® Page
www.linkedin.com
286 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CentralSquare Technologies is an industry leader in public safety and public administration software, serving over 7,500 organizations from the largest metropolitan city to counties and towns of every

    Users
    No information available
    Industries
    • Law Enforcement
    Market Segment
    • 71% Mid-Market
    • 24% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CentralSquare Public Safety & Justice features and usability ratings that predict user satisfaction
    8.1
    Ease of Use
    Average: 7.9
    7.8
    Quality of Support
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    HQ Location
    Lake Mary, US
    Twitter
    @CentralSqTech
    735 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,089 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CentralSquare Technologies is an industry leader in public safety and public administration software, serving over 7,500 organizations from the largest metropolitan city to counties and towns of every

Users
No information available
Industries
  • Law Enforcement
Market Segment
  • 71% Mid-Market
  • 24% Small-Business
CentralSquare Public Safety & Justice features and usability ratings that predict user satisfaction
8.1
Ease of Use
Average: 7.9
7.8
Quality of Support
Average: 8.6
Seller Details
Company Website
HQ Location
Lake Mary, US
Twitter
@CentralSqTech
735 Twitter followers
LinkedIn® Page
www.linkedin.com
1,089 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tyler Enterprise Public Safety features fully integrated solutions for dispatchers, officers, firefighters,first responders, command staff, and civilian staff. Enterprise Public Safety provides easy a

    Users
    No information available
    Industries
    • Public Safety
    Market Segment
    • 85% Mid-Market
    • 8% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tyler Enterprise Public Safety features and usability ratings that predict user satisfaction
    7.2
    Ease of Use
    Average: 7.9
    8.1
    Quality of Support
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1966
    HQ Location
    Plano, TX
    Twitter
    @tylertech
    4,605 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,047 employees on LinkedIn®
    Ownership
    NYSE:TYL
Product Description
How are these determined?Information
This description is provided by the seller.

Tyler Enterprise Public Safety features fully integrated solutions for dispatchers, officers, firefighters,first responders, command staff, and civilian staff. Enterprise Public Safety provides easy a

Users
No information available
Industries
  • Public Safety
Market Segment
  • 85% Mid-Market
  • 8% Enterprise
Tyler Enterprise Public Safety features and usability ratings that predict user satisfaction
7.2
Ease of Use
Average: 7.9
8.1
Quality of Support
Average: 8.6
Seller Details
Year Founded
1966
HQ Location
Plano, TX
Twitter
@tylertech
4,605 Twitter followers
LinkedIn® Page
www.linkedin.com
7,047 employees on LinkedIn®
Ownership
NYSE:TYL
By ESO
(21)3.6 out of 5
7th Easiest To Use in Fire Department software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Save valuable time. ESO Fire Incidents eliminates the manual task of re-entering data from EMS calls to meet NFIRS requirements so your crews can focus on more important duties. The ESO Fire suite al

    Users
    No information available
    Industries
    • Public Safety
    Market Segment
    • 48% Mid-Market
    • 43% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ESO Fire RMS features and usability ratings that predict user satisfaction
    7.1
    Ease of Use
    Average: 7.9
    7.9
    Quality of Support
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ESO
    Year Founded
    2004
    HQ Location
    Austin, TX
    Twitter
    @ESO_Solutions
    1,395 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    745 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Save valuable time. ESO Fire Incidents eliminates the manual task of re-entering data from EMS calls to meet NFIRS requirements so your crews can focus on more important duties. The ESO Fire suite al

Users
No information available
Industries
  • Public Safety
Market Segment
  • 48% Mid-Market
  • 43% Small-Business
ESO Fire RMS features and usability ratings that predict user satisfaction
7.1
Ease of Use
Average: 7.9
7.9
Quality of Support
Average: 8.6
Seller Details
Seller
ESO
Year Founded
2004
HQ Location
Austin, TX
Twitter
@ESO_Solutions
1,395 Twitter followers
LinkedIn® Page
www.linkedin.com
745 employees on LinkedIn®
(153)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Fire Department software
Save to My Lists
Entry Level Price:From $1,000 Per Year
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    D4H simplifies emergency and crisis management, helping organizations worldwide improve preparedness and response. Our highly customizable and easy to use platform offers real-time collaboration, crit

    Users
    No information available
    Industries
    • Public Safety
    • Non-Profit Organization Management
    Market Segment
    • 52% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • D4H Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Customer Support
    9
    Customization
    6
    Data Reporting
    5
    Simple
    5
    Cons
    Inefficiency
    3
    Limitations
    3
    Connectivity Issues
    2
    Integration Issues
    2
    Limited Functionality
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • D4H features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 7.9
    9.2
    Quality of Support
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    Dublin
    Twitter
    @d4h
    2,193 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

D4H simplifies emergency and crisis management, helping organizations worldwide improve preparedness and response. Our highly customizable and easy to use platform offers real-time collaboration, crit

Users
No information available
Industries
  • Public Safety
  • Non-Profit Organization Management
Market Segment
  • 52% Mid-Market
  • 39% Small-Business
D4H Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Customer Support
9
Customization
6
Data Reporting
5
Simple
5
Cons
Inefficiency
3
Limitations
3
Connectivity Issues
2
Integration Issues
2
Limited Functionality
2
D4H features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 7.9
9.2
Quality of Support
Average: 8.6
Seller Details
Company Website
Year Founded
2008
HQ Location
Dublin
Twitter
@d4h
2,193 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®